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BM 2010 03-08 LB MEMORANDUM TO: Library Board FROM: Kathleen P. Metz Edwards, Library Director DATE: March 4, 2010 SUBJECT: March’s Report for Library Board Library Board meets on Thursday, March 11, 2010 in the Library Board Room at 7:00pm. Workload Indicators: February continues the trend toward increased circulation – 4% overall and 9% for books. Holds were down 1%. In FY08/09 Holds varied throughout the year with 10 months showing increases and 2 months decreases. Overall year-to-date, Holds are up 5%. WiFi usage continues to increase. New City web page www.coppelltx.gov : The City has a new redesigned webpage. Please note that all emails have been changed to the new domain. If your security requires that you have an entry in your address book, you need to add library@coppelltx.gov to receive email notices. Loan Star Libraries: The public internet computers were deployed on February 19, 2010 and have been busy ever since. The first 18 days of February, there were 915 Internet sessions over 13,540 minutes. The last 10 days, there were 979 sessions over 37,809 minutes! The old machines needed replacement. There are still six service desk computers that need to be deployed. Staff are working on those now. 2009 Texas Public Library Survey: Tom signed the report and it has been sent off to the State. This report contains compiled statistics the Board received in FY 08/09. It also reports the audited City funding of the library. Library Board Chair’s Report to Council : Tom gave an excellent report. I have attached for your information. Joint Council Work Session with Library and Park’s Boards and Library Expansion Feasibility Study: A joint work session with the City Council and the Library and Park’s Thursday April 8, 2010 at6:00pm at the Library Boards will be held on . This item will be placed on the March Agenda for discussion. The City Manager has requested that Denelle th Wrightson, PSA/Dewberry architect be prepared to discuss study findings on the 8. I have sent the City Manager additional information from local libraries regarding recent projects. 501 C3 Foundation: There were two follow-up items from the January meeting. The first, is it ok for board members to serve on the library board and the library foundation or was this a conflict of interest? City Attorney David Dodd’s response: The people can serve on both boards. No conflict exists as long as the individuals do not gain a personal benefit from either board. The second question, are the Foundation meetings subject to the Open Meetings Act? David Dodd addressed the open meetings act question in 2006. The Foundation meetings are not subject to the Open Meetings Act.The Foundation is not a City department. eBranch: This was on the February agenda. The Program Room was booked. The demo will be scheduled as time permits. City Desk : The Water Bill insert for March is incorrect. The joint Council/Parks/Library thth meeting is on April 8 at 6:00PM at the library NOT April 5 at Fire Training as listed. Comments and Suggestions: Suggestions relating to the acquisition of new books, movies and periodicals are given to Public Services staff for evaluation and follow-up. Appropriate items are ordered or interlibrary loan is offered for those not appropriate for the collection. 2-1-10 - Coppell should look at providing ebook (Sony Reader) downloadable books. Surrounding libraries are able to (Frisco and Denton). That would be a great addition. JM. Ms. Ko’s email response: Thank you for your suggestion that the library purchase e-books that can be transferred to offline readers that are Adobe compatible. We are currently working with NetLibrary to implement this service for our citizens. We evaluate all our services based on budget and staffing to support those services. We welcome citizen interest in the collection and will seriously consider all requests for materials that meet the selection policy. 2-16-10 – Would like to suggest that you add a Mango Language (ESL) Hindi to English to learn English. CS. Ms. Ko emailed this requestor and let her know that we have all the languages that Mango offers. She recommended a CD which the requestor checked-out 2-16-10 – You should get automatic doors so you don’t have to set down your books when you are leaving. Anonymous.The doors are ADA accessible. We implemented the automatic doors at the external entry but decided against the automatic doors separating the lobby from the main portion of the library due to the noise they make. Prior to the remodel in FY2005, noise was the number one complaint. 2-22-10 – I would be great if you had another courtesy station. Anonymous. We may consider this in the future space permitting. The new integrated library system needs space for a desktop for users entering their own library card data. There is limited space at the standing carrel. The decision was also made for the Express Station to be a standing station as it was not designed to support lengthy Internet session. . See you on Thursday I would like to thank the Mayor and Council for the opportunity to speak tonight… FY2008/2009: In FY 08/09, the William T. Cozby Public Library circulated 611,821 items, or 15.4 items per capita, in nearly 300,000 visits. State-wide average for FY2008, which is the latest year available, was 5.58 per capita. Circulation, in Coppell, increased 9% over FY 07/08. This reflects an increased demand for all library services including use of the Internet and WiFi which increased a whopping 76% with 7,545 WiFi sessions. Increased use of public libraries has been documented throughout the country. Circulation of books increased 16% - so, so much for the demise of the book. Once again, use of the library documents the library as a “Community Gathering Place”. The Library used its FY08/09 Loan Star Libraries grant to enhance the popular eBranch. The Library’s FY09/10 Loan Star Libraries grant from the State will be used to replace all the public computers. As a side note to both the eBranch and the public computers, one other interesting statistic is the number of catalog searches. In January, there were just over 2.3 million searches. This statistic documents the increased growth of the eBranch and its electronic resources, whether users are in the library or at home or work. The continued growth in Holds is also an indication of the eBranch success. Last FY, the eBranch supported over 70,000 Holds’ requests. Holds have increased 6.6% in FY10. This is a very popular service. Because of increased demand for popular materials, the library has had to reduce the pickup time for Holds from 7 to 4 days. This has caused some concern but it is a budgetary/space constraint. Statistics trending for FY2009/2010: For FY 2010, Year-to-Date, circulation is increasing nearly 12% over the busy FY2009. Book circulation has increased 19%. WiFi usage is up 57%. These statistics reflect citizens coming into the library for services. Library Board Goals & Objectives for FY2009/2010: Supporting the completion of a solid feasibility study through collection of public input; supporting the advertisement and promotion of potential library expansion throughout the community; and the final steps in the completion of the establishment of a 501 C3 Foundation for the library. Joint Program with CISD. On October 8, 2009 the library participated in a nationwide event to set a world record for the most number of people reading the same book on the same day. The book was A Very Hungry Caterpillar by Eric Carle. The library began with reading the book at story time and held readings every 30 minutes for the rest of the day. Children were invited to do a caterpillar craft afterward. A teacher at Coppell Middle School East offered to have her middle- school students read the story to elementary children which resulted in a high number of participants. Consequently, the library reported that 3,051 people read the story that day. Teen/Tween Survey and Services: An important constituency among the Library patrons continues to be the Teen/Tween group. Library staff surveyed this group at the end of the Summer Reading Program. The survey was voluntary and staff received 53 responses. Respondents provided useful and specific input. The input and the program developed by staff as a result, were presented at the January 2010 Board meeting. The Library has created the Teen Interest Group (TIG) to develop ideas for teen programming. TIG meets the third Friday of every month with occasional special programs throughout the year and provides a number of entertaining and educational programs for the participants. Public Services staff met with the CISD librarians in December. Library staff are working with the CISD librarians on the 2010 Blue Bonnet program which is scheduled for April 20, 2010 in the Town Center Plaza. The library program room will serve as a weather backup. The C-FB librarian for Riverchase Elementary has also been included in the planning. FY2009/2010 Architectural Review and Engineering Study: The Library’s Coppell 2030 Strategies included expanding the Library to serve its citizens and its businesses. The Library Board met with Architect Denelle Wrightson at the November 2009 meeting. Denelle explained the scope of services to the Board. She also took Board input and answered questions relating to the study. Staff provided feedback to the architect on the first draft. The architect incorporated the input and delivered a second draft, December 15, 2009. With all the input – the Board’s and staff’s, the building would need to be 49,467 SF. Preliminary Recommendations: th These will be discussed at length by the Architect at the April 8 joint Council/Boards meeting. Preliminary recommendations include: Increase the collection to 3.5 items per capita (currently 2.4) due to large use by citizens. Increase quantity of best sellers and AV materials (books on CD/MP3/downloadables). Merchandise collection, especially popular, teens’ and children’s materials. Implement RFID (Radio Frequency ID) to increase self-check use. Implement Automated Materials Handling to allow for robotic check in. Expand program room to seat 200. Create the following spaces: small program room for 30. auditorium with 125 fixed seats. Teen program room for 40. Eight group study/collaborative learning rooms for students and home-based businesses. Define an acoustical solution for the hard surfaced barrel ceiling without destroying its spacious feel. Concluding Statement: The Library Board appreciates the support the city council has continued to give the library and hope that as the city completes forward looking plans, we are able to meet the growing needs of the community’s library services.