CP 2010-09-14
NOTICE OF CITY COUNCIL MEETING AND AGENDA
SEPTEMBER 14, 2010
BOB MAHALIK Place 2
Mayor Pro Tem
TIM BRANCHEAU, Place 1 BILLY FAUGHT, Place 5
BRIANNA HINOJOSA-FLORES, Place 3 MARVIN FRANKLIN, Place 6
MARSHA TUNNELL, Place 4 KAREN HUNT Place 7
CLAY PHILLIPS, City Manager
MEETING TIME AND PLACE:
Call to Order 6:00 p.m. Council Chambers (Open to the Public)
Executive Session Immediately Following 1st Fl. Conf. Room (Closed to the Public)
Work Session Immediately Following 1st Fl. Conf. Room (Open to the Public)
Regular Session 7:30 p.m. Council Chambers (Open to the Public)
Notice is hereby given that the City Council of the City of Coppell, Texas will
meet in Regular Called Session on Tuesday, September 14, 2010, at 6:00 p.m. for
Executive Session, Work Session will follow immediately thereafter, and Regular
Session will begin at 7:30 p.m., to be held at Town Center, 255 Parkway
Boulevard, Coppell, Texas.
As authorized by Section 551.071(2) of the Texas Government Code, this
meeting may be convened into closed Executive Session for the purpose of
seeking confidential legal advice from the City Attorney on any agenda item
listed herein.
The City of Coppell reserves the right to reconvene, recess or realign the Work
Session or called Executive Session or order of business at any time prior to
adjournment.
The purpose of the meeting is to consider the following items:
ITEM # ITEM DESCRIPTION
1. Call to order.
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ITEM # ITEM DESCRIPTION
EXECUTIVE SESSION (Closed to the Public)
2. Convene Executive Session
A. Section 551.071, Texas Government Code - Consultation with City
Attorney.
1. Seek legal advice from the City Attorney concerning the
settlement and land purchases agreements with the
Billingsleys at Northlake.
B. Section 551.072, Texas Government Code - Deliberation regarding
Real Property.
1. Discussion regarding right-of-way acquisition along Sandy
Lake Road between Denton Tap and Coppell Road.
C. Section 551.087, Texas Government Code – Economic
Development Negotiations.
1. South of W. Bethel Road and West of Freeport Parkway.
2. West of Belt Line Road and North of IH635E
3. North of Southwestern Boulevard and East of Freeport
Parkway.
D. Section 551.074, Texas Government Code - Personnel Matters.
1. City Manager Evaluation.
WORK SESSION (Open to the Public)
3. Convene Work Session
A. Discussion regarding Board Interview Preferences.
B. Discussion regarding the Voting Delegate to NLC.
C. Discussion regarding TML Risk Pool Appointments.
D. Discussion of Agenda Items.
REGULAR SESSION (Open to the Public)
4. Convene Regular Session.
5. Invocation.
6. Pledge of Allegiance.
7. Citizens' Appearances.
CONSENT AGENDA
8. Consider approval of the following consent agenda items:
A. Consider approval of minutes: August 24, 2010 and August 31, 2010.
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ITEM # ITEM DESCRIPTION
B. Consider approval of accepting the resignation of Lisa Sawyers
from the Animal Services Advisory and Appeals Board and
appointing Linda Pate-Ulmer to fill the unexpired term of Lisa
Sawyers.
C. Consider approval of a Resolution of the City Council of the City of
Coppell, Ordering the Cancellation of the Election scheduled to be
held on November 2, 2010 for the purpose of electing a Mayor to fill
the unexpired term; providing for the certification of unopposed
candidate which is hereby elected; providing posting requirements;
and authorizing the Mayor Pro Tem to sign.
D. Consider approval of an Ordinance approving a negotiated
settlement with Atmos Energy Corp., Mid-Tex Division, regarding the
Rate Review Mechanism filing and finding the attached Tariffs
implementing new rates within the corporate city limits of the City of
Coppell are just and reasonable; and authorizing the Mayor Pro
Tem to sign.
E. Consider approval of a Resolution suspending the proposed rate
change of Texas New Mexico Power Company, providing that the
rates of said company shall remain unchanged during the period of
suspension, providing for notice hereof to said company and
authorizing the Mayor Pro Tem to sign.
END OF CONSENT
9. Consider approval of an Ordinance approving and adopting the budget
for the City of Coppell for the Fiscal Year of October 1, 2010 through
September 30, 2011, and authorizing the Mayor Pro Tem to sign.
10. Consider the approval of the property tax revenue increase as reflected
in the 2010-2011 Annual Operating Budget.
11. Consider approval of an Ordinance of the City of Coppell, Texas levying
the ad valorem taxes for the year 2010 at .69046/$100 per valuation of
which .49577 for operations and maintenance and .19469 for interest and
sinking, and authorizing the Mayor Pro Tem to sign.
12. Consider approval of an Ordinance of the City of Coppell, Texas,
approving an amendment to Ordinance No. 2009-1239, the budget for
the Fiscal Year October 1, 2009 through September 30, 2010, and
authorizing the Mayor Pro-Tem to sign.
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ITEM # ITEM DESCRIPTION
13. Consider approval of an amendment to an existing agreement with
Integrated Computer Systems (ICS) to upgrade the City of Coppell Public
Safety CAD and Records Management Information System at a cost of
$666,595.00; and authorizing the City Manager to sign.
14. Consider approval to purchase additional equipment necessary to
complete the Integrated Computer Systems (ICS) upgrade with the Public
Safety CAD and Records Management Information System from the DIR
contract vendors at a cost of approximately $94,601.00; and authorizing
the City Manager to sign.
15. Consider approval of a proposal for services (Phase I) from RCC
Consultants, Inc., to provide a detailed analysis, at a proposed cost of
$78,273.50, in order to determine the viability of combining the Metrocrest
(Carrollton, Farmers Branch, and Addison) radio infrastructure with that of
Coppell, utilizing the same Mobile Data System by all four agencies, and
the feasibility of all four agencies transitioning to a consolidated dispatch
facility; and authorizing the City Manager to sign.
16. Consider approval of designating a voting delegate to the Annual
Business Meeting of the National League of Cities to be held Saturday,
December 4, 2010 in Denver, CO and authorizing the City Manager to
sign.
17. Consider appointments to the Texas Municipal League Intergovernmental
Risk Pool Board of Trustees, and authorizing the City Manager to sign.
18. City Manager's Report.
A. Project Update and Future Agendas.
19. Public Service Announcements concerning items of community interest
and no Council action or deliberation is permitted.
20. Necessary action resulting from Executive Session.
Adjournment.
____________________________________
Bob Mahalik, Mayor Pro Tem
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CERTIFICATE
I certify that the above Notice of Meeting was posted on the bulletin board at
the City Hall of the City of Coppell, Texas on this 10th day of September, 2010, at
__________________.
____________________________________
Libby Ball, City Secretary
DETAILED INFORMATION REGARDING THIS AGENDA IS AVAILABLE ON
THE CITY'S WEBSITE (www.coppelltx.gov) UNDER PUBLIC DOCUMENTS,
COUNCIL PACKETS.
PUBLIC NOTICES
STATEMENT FOR ADA COMPLIANCE
The City of Coppell acknowledges its responsibility to comply with the Americans With
Disabilities Act of 1990. Thus, in order to assist individuals with disabilities who require
special services (i.e. sign interpretative services, alternative audio/visual devices, and
amanuenses) for participation in or access to the City of Coppell sponsored public
programs, services and/or meetings, the City requests that individuals make requests for
these services forty-eight (48) hours ahead of the scheduled program, service and/or
meeting. To make arrangements, contact Vivyon V. Bowman, ADA Coordinator or
other designated official at (972) 462-0022, or (TDD 1-800-RELAY, TX 1-800-735-2989).
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KEY TO COUNCIL GOALS ICONS
COPPELL VISION 2030
Sustainable City Government
• Excellent City Services with high level of Customer Satisfaction
• “Green” City Operations and Facilities
• Excellent and Well-maintained City Infrastructure and Facilities
• Top Quality City Workforce
• Financial Resources to Support City Services
Business Prosperity
• Retention and Attraction of Businesses that generate revenues for the City
• Major Retail and Top Quality Business Office Park along I-635 and SH 121
• Old Coppell as a Small Town Village
• Community Commercial Centers
• House Offices and Home-Based Businesses
Community Wellness and Enrichment
• Community Gathering Places
• Recreation Programs and Services for all Generations
• Expand Cultural Arts Amenities and Opportunities
• Residents’ Wellness and Longevity
• Community Education Programs and Support of Top Quality Schools
• Multi-Use Trail Systems Connecting the City
Sense of Community
• Residents and Businesses Engaging and Contributing to the Coppell Community
• Strong Community Events and Festivals
• New Residents Welcome and Involved
• Effective Community Partnerships
• Future Civic Community Leaders’ Development
Special Place to Live
• Quality Housing for Family Generations
• Beautiful Green City
• Revitalizing Neighborhoods
• Mobility within Coppell
• Easy Access to Dallas-Fort Worth Regions
AGENDA REQUEST FORM
DATE: September 14, 2010
ITEM #: ES-2
EXECUTIVE SESSION
A. Section 551.071, Texas Government Code – Consultation with City Attorney.
1. Seek legal advice from the City Attorney concerning the settlement and
land purchases agreements with the Billingsleys at Northlake.
B. Section 551.072, Texas Government Code – Deliberation regarding Real
Property.
1. Discussion regarding right-of-way acquisition along Sandy Lake Road
between Denton Tap and Coppell Road.
C. Section 551.087, Texas Government Code – Economic Development
Negotiations.
1. South of W. Bethel Road and West of Freeport Parkway.
2. West of Belt Line Road and North of IH635E.
3. North of Southwestern Boulevard and East of Freeport Parkway.
D. Section 551.074 – Texas Government Code – Personnel Matters.
1. City Manager Evaluation.
Agenda Request Form - Revised 02/04 Document Name: %exsessn
AGENDA REQUEST FORM
DATE: September 14, 2010
ITEM #: ES-3
WORK SESSION
A. Discussion regarding Board Interview Preferences.
B. Discussion regarding the Voting Delegate to NLC.
C. Discussion regarding TML Risk Pool Appointments.
D. Discussion of Agenda Items.
Agenda Request Form - Revised 02/07 %wksessn
Name _______________________________________________________
PLEASE INDICATE 4 CHOICES
(e.g. 1, 2, 3 and 4)
NAME OF BOARD/COMMISSION
___________ BOARD OF ADJUSTMENT
___________ ECONOMIC DEVELOPMENT
___________ KEEP COPPELL BEAUTIFUL
___________ LIBRARY BOARD
___________ PARKS AND RECREATION BOARD
___________ PLANNING & ZONING COMM.
AGENDA REQUEST FORM
DATE: September 14, 2010
ITEM #: 7
CITIZENS' APPEARANCES
ORDINANCE NO. 2001-964
AN ORDINANCE OF THE CITY OF COPPELL, TEXAS, ESTABLISHING RULES, TIMES AND
PROCEDURES FOR CONDUCTING CITY COUNCIL MEETINGS.
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF COPPELL, TEXAS, THE
FOLLOWING ARE HEREBY ADOPTED AS THE RULES, TIMES AND PROCEDURES FOR
CONDUCTING COUNCIL MEETINGS OF THE CITY COUNCIL OF THE CITY OF COPPELL,
TEXAS:
The City of Coppell Code of Ordinances, Article 1-10 "Rules, Times and Procedures for Conducting
City Council Meetings," be, and the same is hereby, amended to read as follows:
"ARTICLE 1-10
RULES, TIMES AND PROCEDURES FOR CONDUCTING
CITY COUNCIL MEETINGS
". . .
1-10-6.2.1 CITIZENS APPEARANCE
Persons wishing to speak on any matter other than an item scheduled for a public hearing on the agenda, must
sign a register and list their residence address, provided by the City Secretary on a table outside the Council
Chambers, and such persons may be heard only at the "Citizens Appearance" portion of a regular meeting or
special meeting. Each speaker must state his or her name and address of residence. Presentations by individuals
during the "Citizens Appearance" shall be limited to two (2) minutes each. An individual speaker's time may be
extended for an additional two (2) minutes with the approval of a majority of the Council members present.
There shall be a cumulative limit of twenty (20) minutes allotted of any regular or special Council meeting.
Those persons who signed up to speak at the "Citizens Appearance" shall be called upon in the order that they
have signed the provided register. No personal attacks by any speaker shall be made against any member of the
Council, Mayor, individual, group or corporation (Charter Article 3, Section 3.12).
Agenda Request Form - Revised 09/02 Document Name: %citapp.doc
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
City Secretary
September 14, 2010
8/A
✔
PROCEDURAL
Consider approval of minutes: August 24 and August 31, 2010.
Minutes of the City Council meetings held on August 24 and August 31, 2010.
Staff recommends approval.
%minutes
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MINUTES OF AUGUST 24, 2010
The City Council of the City of Coppell met in Regular Called Session on Tuesday,
August 24, 2010, at 5:30 p.m. in the City Council Chambers of Town Center,
255 Parkway Boulevard, Coppell, Texas. The following members were present:
Bob Mahalik, Mayor Pro Tem
Tim Brancheau, Councilmember
Brianna Hinojosa-Flores, Councilmember
Marsha Tunnell, Councilmember
Billy Faught, Councilmember
Marvin Franklin, Councilmember (late arrival)
Karen Hunt, Councilmember
Also present were City Manager Clay Phillips, Deputy City Secretary Christel
Pettinos and City Attorney Robert Hager.
1. Call to order.
Mayor Pro Tem Mahalik called the meeting to order, determined that a
quorum was present and convened into Work Session.
EXECUTIVE SESSION (Closed to the Public)
2. Convene Executive Session
A. Section 551.071, Texas Government Code - Consultation
with City Attorney.
1. Seek legal advice from the City Attorney concerning
the settlement and land purchases agreements with
the Billingsleys at Northlake.
B. Section 551.087, Texas Government Code – Economic
Development Negotiations.
1. North of Bethel Road and West of Freeport Parkway.
C. Section 551.074, Texas Government Code - Personnel
Matters.
1. Discussion regarding upcoming annual evaluation of
the City Manager.
Mayor Pro Tem Mahalik convened into Executive Session at 6:20 p.m.
Mayor Pro Tem Mahalik adjourned the Executive Session at 7:10 p.m. and
opened the Executive Session.
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WORK SESSION (Open to the Public)
3. Convene Work Session
A. Discussion regarding best practices relating to city Special
Events.
B. Discussion regarding nomination to serve on
Carrollton/Farmers Branch ISD District Improvement
District.
C. Discussion of Agenda Items.
Work Session was heard prior to Executive Session.
Councilmember Franklin arrived during Work Session.
REGULAR SESSION (Open to the Public)
4. Convene Regular Session.
5. Invocation.
Pastor Jason Graves, Riverside Church of Christ, led those present in the
Invocation.
6. Pledge of Allegiance.
Mayor Pro Tem Mahalik led those present in the Pledge of Allegiance.
7. Report by Library Board.
Presentation:
Thomas Dwyer, Chair, made the board’s semi-annual presentation to
Council.
8. Citizens' Appearances.
Mayor Pro Tem Mahalik advised no one signed up to speak.
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9. Consider approval of the following consent agenda items:
A. Consider approval of minutes: August 10, 2010.
B. Consider approval of a contract for the renewal of the Dallas
County Health Services Agreement, effective October 1,
2010 through September 30, 2011, in the amount of
$3,131.00; and authorizing the Mayor Pro Tem to sign.
Action:
Councilmember Tunnell moved to approve Consent Agenda Items A and B.
Councilmember Hunt seconded the motion; the motion carried 7-0 with
Mayor Pro Tem Mahalik and Councilmembers Brancheau, Hinojosa-Flores,
Tunnell, Faught, Franklin and Hunt voting in favor of the motion.
10. PUBLIC HEARING:
To receive public comment concerning the proposed 2010-2011
Municipal Budget.
Presentation:
Jennifer Miller, Director of Finance, made a presentation to Council.
Public Hearing:
Mayor Pro Tem Mahalik opened the Public Hearing and advised no one
signed up to speak.
Action:
Councilmember Tunnell moved to close the Public Hearing. Councilmember
Faught seconded the motion; the motion carried 7-0 with Mayor Pro Tem
Mahalik and Councilmembers Brancheau, Hinojosa-Flores, Tunnell,
Faught, Franklin and Hunt voting in favor of the motion.
11. PUBLIC HEARING:
To receive public comment concerning the proposed 2010-2011
tax rate of 0.69046.
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Presentation:
Jennifer Miller, Director of Finance, made a presentation to Council.
Public Hearing:
Mayor Pro Tem Mahalik opened the Public Hearing and asked for persons
wishing to speak:
1) Michelle Harvey, 533 Oackcrest, spoke against the proposed tax rate.
2) Gene Mason, 533 Oakcrest, spoke against the proposed tax rate.
Action:
Councilmember Tunnell moved to close the Public Hearing.
Councilmember Hunt seconded the motion; the motion carried 7-0 with
Mayor Pro Tem Mahalik and Councilmembers Brancheau, Hinojosa-Flores,
Tunnell, Faught, Franklin and Hunt voting in favor of the motion.
12. Consider approval of an Ordinance appointing a Presiding
Municipal Judge and Alternate Municipal Judges of the Coppell
Municipal Court of Record No. 1 of the City of Coppell; and
authorizing the Mayor Pro Tem to sign.
Presentation:
Clay Phillips, City Manager, made a presentation to Council.
Action:
Councilmember Franklin moved to approve Ordinance No. 2010-1255
appointing a Presiding Municipal Judge and Alternate Municipal Judges of
the Coppell Municipal Court of Record No. 1 of the City of Coppell; and
authorizing the Mayor Pro Tem to sign. Councilmember Brancheau
seconded the motion; the motion carried 7-0 with Mayor Pro Tem Mahalik
and Councilmembers Brancheau, Hinojosa-Flores, Tunnell, Faught,
Franklin and Hunt voting in favor of the motion.
13. Consider approval of an ordinance of the City of Coppell, Texas,
amending Chapter 9 by adding Article 9-28, "Illegal Smoking
Products", to prohibit the use, purchase, possession, sale,
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distribution, transportation and advertisement of the synthetic
cannabinoid known or sold under such names as "Spice", "Genie",
"DaScents", "Zohai", "Sage", "K-2", and "KO Knock-Out 2" for
public health purposes; and authorizing the Mayor Pro Tem to
sign.
Presentation:
Gary Nix, Interim Police Chief, made a presentation to Council.
Action:
Councilmember Franklin moved to approve Ordinance No. 2010-1256 of
the City of Coppell, Texas, amending Chapter 9 by adding Article 9-28,
"Illegal Smoking Products", to prohibit the use, purchase, possession, sale,
distribution, transportation and advertisement of the synthetic cannabinoid
known or sold under such names as "Spice", "Genie", "DaScents", "Zohai",
"Sage", "K-2", and "KO Knock-Out 2" for public health purposes; and
authorizing the Mayor Pro Tem to sign. Councilmember Hinojosa-Flores
seconded the motion; the motion carried 7-0 with Mayor Pro Tem Mahalik
and Councilmembers Brancheau, Hinojosa-Flores, Tunnell, Faught,
Franklin and Hunt voting in favor of the motion.
14. City Manager's Report.
A. Project Update and Future Agendas.
A. City Manager Clay Phillips reported on the railroad rebuilding efforts
along Denton Tap and South Belt Line Road. MacArthur and Moore
Road have already been completed. Mockingbird will be closed on
August 31 for one-day to complete the intersection. Also, the paver
band replacement project will begin shortly along South Belt Line
Road. The Denton Tap sidewalk project is in the process of being bid
out and the Tennis Center is moving along nicely.
Regarding future agendas, the second tax rate hearing will be on
August 31 with the budget adoption on September 14. The Carter
Estates case was tabled by the Planning and Zoning Commission.
Finally, retirement ceremonies will be held on September 14 for Police
Chief Roy Osborne and for Library Director Kathy Edwards on
September 28 beginning at 4:30 p.m. in the Atrium.
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15. Public Service Announcements concerning items of community
interest and no Council action or deliberation is permitted.
Nothing to report.
16. Council Committee Reports.
A. Carrollton/Farmers Branch ISD/Lewisville ISD – Tunnell.
B. Coppell ISD – Mahalik and Hinojosa-Flores.
C. Coppell Seniors – Brancheau and Faught.
D. Dallas Regional Mobility Coalition –Hunt.
E. International Council for Local Environmental Initiatives
(ICLEI) – Brancheau.
F. Metrocrest Hospital Authority – Tunnell.
G. Metrocrest Medical Foundation – Mahalik.
H. Metrocrest Medical Services – Hinojosa-Flores.
I. Metrocrest Social Services – Franklin.
J. North Texas Council of Governments – Tunnell.
K. North Texas Commission – Hunt.
L. Senior Adult Services – Franklin.
A. Councilmember Tunnell reported that LISD Board of Trustees
approved an employee raise of 1.18%. The search for the
Superintendant’s replacement has begun, and information on the tax
ratification election, scheduled for September 14, is on the school’s
website. For CFBISD, Rhonda Shepherd was named the principle of
Riverchase Elementary, which was also awarded “Recognized” by the
State in the Accountability Rating.
B. Councilmember Hinojosa-Flores announced that school has started
and to check the website for early release information next week.
CISD is having a tax rate election on September 11 with early voting
beginning on August 25. Finally, CISD had the largest one-year gain
in ACT scores. The graduates of 2010 had the highest composite
scores in the school’s history.
C. Councilmember Faught stated the following events are scheduled:
September 10 – New Member Social; September 15 – Coppell Reads;
September 20 – Sweet Tooth Bake-Off; September 9 – Visit to the
Nasher Sculpture Center; September 27-28 – Marksville, LA;
October 30 – Senior Craft Fair; and a free, upcoming trip to the State
Fair.
D. Councilmember Hunt said DRMC was supposed to meet on August 6
with Gubernatorial Candidate Bill White, but is trying to reschedule
to have both candidates speak. There is still a lot of discussion on the
Cottonbelt, so she will update everyone as events transpire.
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E. Councilmember Brancheau announced the Local Action Summit in
Washington, DC is scheduled for September 24-26.
F. Nothing to report.
G. Mayor Pro Tem Mahalik announced the 31st Annual Gala will be on
October 16 at Le Cordon Bleu in Dallas. The main prize drawing is for
tickets to the Super Bowl. Tickets are $25 each with only 500 being
sold.
H. Nothing to report.
I. Councilmember Franklin said the Board of Directors meeting is
August 26 with the Strategic Plan being approved at that time. Also,
the golf tournament is scheduled for September 14 at the Indian
Creek Golf Club in Carrollton.
J. Councilmember Tunnell reported that September is National
Preparedness Month. The theme will be promoted at Grapefest
September 16-19.
K. Councilmember Hunt stated a webinar on the Logistics Industry in
North Texas was held. The next Signature Lecture Series will be
November 18 with Lt. Governor David Dewhurst as the speaker.
L. Nothing to report.
17. Necessary action resulting from Executive Session.
No action necessary.
There being no further business to come before the City Council, the
meeting was adjourned.
____________________________________
Bob Mahalik, Mayor Pro Tem
ATTEST:
____________________________________
Christel Pettinos, Deputy City Secretary
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MINUTES OF AUGUST 31, 2010
The City Council of the City of Coppell met in Special Called Session on Tuesday,
August 31, 2010, at 6:00 p.m. in the City Council Chambers of Town Center,
255 Parkway Boulevard, Coppell, Texas. The following members were present:
Bob Mahalik, Mayor Pro Tem
Tim Brancheau, Councilmember
Brianna Hinojosa-Flores, Councilmember
Marsha Tunnell, Councilmember
Billy Faught, Councilmember
Karen Hunt, Councilmember
Councilmember Franklin was absent. Also present were City Manager Clay
Phillips and City Secretary Libby Ball.
1. Call to order.
Mayor Pro Tem Mahalik called the meeting to order, determined that a
quorum was present and convened into Special Session.
REGULAR SESSION (Open to the Public)
2. PUBLIC HEARING:
To receive public comment concerning the proposed 2010-2011
tax rate of 0.69046.
Presentation:
Jennifer Miller, Director of Finance, made a presentation to Council.
Public Hearing:
Mayor Pro Tem Mahalik opened the Public Hearing and asked for persons
wishing to speak:
1) Mike Wilcox, 910 Mallard, spoke against the proposed tax rate.
2) Patricia Pendleton, 214 Carolina Court, spoke against the proposed
tax rate.
3) Rick Pendleton, 214 Carolina Court, spoke against the proposed tax
rate.
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Page 2 of 2
4) David Megarity, 503 Gifford Drive, spoke against the proposed tax
rate.
5) Ron Hines, 965 Gibbs Crossing, spoke against the proposed tax rate.
6) Jason Richardson, 308 Bricknell Drive, spoke against the proposed
tax rate.
Action:
Councilmember Faught moved to close the Public Hearing. Councilmember
Hunt seconded the motion; the motion carried 6-0 with Mayor Pro Tem
Mahalik and Councilmembers Brancheau, Hinojosa-Flores, Tunnell,
Faught and Hunt voting in favor of the motion.
There being no further business to come before the City Council, the
meeting was adjourned.
____________________________________
Bob Mahalik, Mayor Pro Tem
ATTEST:
____________________________________
Libby Ball, City Secretary
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
City Secretary
September 14, 2010
8/B
✔
PROCEDURAL
Consider approval of accepting the resignation of Lisa Sawyers from the Animal Services Advisory and Appeals Board
and appointing Linda Pate-Ulmer to fill the unexpired term of Lisa Sawyers.
Lisa Sawyers has submitted a letter of resignation from the Board. Her appointment is set to expire December 2011.
Staff recommends that Linda Pate-Ulmer be appointed to fill the completion of the term.
Staff recommends acceptance of the resignation and approval of the
replacement.
%ASresignation
Christel Pettinos - Resignation - Volunteer on Coppell Animal Control Board and Appeals
Effective immediately, I would like to resign my position as volunteer and President on the Coppell Animal Control Board and
Appeals.
My understanding of the role as volunteer was to hear appeals brought before the board by citizens of Coppell. Since
volunteering, I have felt pressured by former board members to pursue their goals and objectives. I do not share the same ideas
so therefore will remove myself from the board.
It has been a pleasure to meet you all and wish everyone the best in future endeavors.
Lisa Sawyers
From: "Lisa Sawyers" <lisa@rejoicelutheran.org>
To: "'Robert Smith'" <rsmith@coppelltx.gov>, <lball@coppelltx.gov>, "'Shawn Fullagar'"
<sfullag@coppelltx.gov>
Date: 8/19/2010 8:46 AM
Subject: Resignation - Volunteer on Coppell Animal Control Board and Appeals
CC: "'Reid Garfield, DVM'" <txdermvet@yahoo.com>, "'mike dorn'"
<pelicanlane@yahoo.com>
Page 1 of 1
9/7/2010file://C:\temp\XPgrpwise\4C6CF3FFCity_of_CoppellTown_Center100133646B1C94D14C6CF3FFCity_o...
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
City Secretary
September 14, 2010
8/C
✔
RESOLUTION
Consider approval of a Resolution of the City Council of the City of Coppell, Ordering the Cancellation of the Election
scheduled to be held on November 2, 2010 for the purpose of electing a Mayor to fill the unexpired term; providing for
the certification of unopposed candidate which is hereby elected; providing posting requirements; and authorizing
the Mayor Pro Tem to sign.
Section 2.053(a) of the TEXAS ELECTION CODE states that if the candidates are unopposed, the election may be
cancelled and the unopposed candidates deemed declared elected into office.
For the election ordered to be held November 2, 2010, only one candidate filled to run. Therefore, Douglas N. Stover
should be declared elected and the election cancelled.
Staff recommends approval.
% cancel election
RESOLUTION NO. _______________
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF COPPELL,
TEXAS, ORDERING THE CANCELLATION OF THE ELECTION
SCHEDULED TO BE HELD ON NOVEMBER 2, 2010, FOR THE
PURPOSE OF ELECTING A MAYOR TO FILL AN UNEXPIRED TERM;
PROVIDING FOR THE CERTIFICATION OF UNOPPOSED
CANDIDATE WHICH IS HEREBY ELECTED; PROVIDING POSTING
REQUIREMENTS; AND PROVIDING AN EFFECTIVE DATE.
WHEREAS, on or about August 10, 2010, the City Council passed Resolution No. 2010-
0810.1 ordering a Special Election for the purpose of electing a Mayor to fill an unexpired term
to be held on November 2, 2010; and,
WHEREAS, the candidate for the position of Mayor has been certified as unopposed and
therefore, is hereby elected; and
WHEREAS, based on the above stated facts, in accordance with Section 2.053(a) of the
TEXAS ELECTION CODE the City Council hereby orders the cancellation of the Special Election
scheduled for November 2, 2010.
NOW THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF COPPELL, TEXAS, THAT:
SECTION 1. The Municipal Officers Election scheduled to be held on November 2,
2010, which was Ordered through the adoption of Resolution No. 2010-0810.1 on or about
August 10, 2010, for the purpose of electing a Mayor to fill an unexpired term be, and the same
is hereby canceled in accordance with Section 2.053(a) of the TEXAS ELECTION CODE.
SECTION 2. The following candidate has been certified as unopposed and is hereby
elected as follows:
For the office of Mayor: Douglas N. Stover
SECTION 3. A copy of this Order shall be posted on Election Day at each polling place
that would have been used in the election as provided in Resolution No. 2010-0810.1.
SECTION 4. The candidate hereby elected shall be qualified and sworn into office in
accordance with state law.
SECTION 5. This Resolution shall take effect immediately from and after its passage,
as the law and charter in such cases provide.
DULY ORDERED by the City Council of the City of Coppell, Texas the ____ day of
September, 2010.
APPROVED:
BOB MAHALIK, MAYOR PRO TEM
CITY OF COPPELL, TEXAS
ATTEST:
LIBBY BALL, CITY SECRETARY
CITY OF COPPELL, TEXAS
APPROVED AS TO FORM:
ROBERT E. HAGER, CITY ATTORNEY
Page 2
TM 45145.2.972010
RESOLUCIÓN NÚM. _________________
UNA RESOLUCIÓN DEL AYUNTAMIENTO DE LA CIUDAD DE
COPPELL, TEXAS, EN LA CUAL SE ORDENA LA CANCELACIÓN DE
LA CONVOCATORIA A ELECCIONES PROGRAMADA PARA EL 2 DE
NOVIEMBRE DEL 2010, CON EL PROPÓSITO DE ELEGIR A UN
ALCALDE QUE CUMPLIRÍA CON UNA GESTIÓN AÚN SIN CUMPLIR;
HABIÉNDOSE CONTEMPLADO LA CONSTANCIA DE UN
CANDIDATO SIN OPOSICIÓN A QUIEN POR ESTE CONDUCTO SE
ELIJE; HABIÉNDOSE CONTEMPLADO EL CUMPLIMIENTO DE LOS
REQUISITOS PARA SU DIFUSIÓN; Y HABIÉNDOSE CONTEMPLADO
UNA FECHA PARA SU PROMULGACIÓN.
CONSIDERANDO QUE, el o aproximadamente, el 10 de agosto del 2010, el
Ayuntamiento aprobó la Resolución Núm. 2010-0810.1 ordenando una Elección Especial con el
propósito de elegir a un Alcalde que cumpliría con una gestión aún sin cumplir y que debería
llevarse a cabo el 2 de noviembre del 2010, y,
CONSIDERANDO QUE, se hace constar que el candidato que ocupará el puesto de
Alcalde no tiene opositor y que por lo tanto por este conducto se elije como tal; y
CONSIDERANDO QUE, basándose en los hechos arriba manifestados y apegándose a
la Sección 2.053(a) del Código Electoral de Texas, el Ayuntamiento ordena por este conducto
que se cancelen las Elecciones Especiales convocadas para el 2 de noviembre del 2010.
AHORA, Y POR LO TANTO, EL AYUNTAMIENTO MUNICIPAL DE LA
CIUDAD DE COPPELL, TEXAS RESUELVE QUE:
SECCIÓN 1. Las elecciones para elegir funcionarios municipales, mismas que se
llevarían a cabo el 2 de noviembre del 2010, y que fueran ordenadas según se hace constar en la
Resolución Núm. 2010-0810.1 el, o aproximadamente el, 10 de agosto del 2010 con el propósito
de elegir a un Alcalde que cumpliría con una gestión aún sin cumplir, se procede por este medio
a cancelarlas apegándose a la Sección 2.053(a) del Código Electoral de Texas.
SECCIÓN 2. Se hace constar que el candidato sin opositor mencionado a continuación
se elije por este conducto según se detalla:
Para ocupar el puesto de Alcalde: Douglas N. Stover
SECCIÓN 3. El día de las elecciones deberá exhibirse un ejemplar de este mandato en
cada una de las casillas electorales que se utilizarían para ejercer el voto según se contempla en
la Resolución Núm. 2010-0810.1.
SECCIÓN 4. El candidato electo por este conducto deberá cumplir con los requisitos y
ser juramentado para ocupar ese puesto según lo establece la ley estatal.
SECCIÓN 5. Esta resolución deberá entrar en vigor inmediatamente a partir y después
de su aceptación, según lo contempla la ley y acta constitutiva en dichos casos.
DEBIDAMENTE ORDENADO por el Ayuntamiento Municipal de Coppell, Texas el
día _____ de septiembre del año 2010.
APROBADO:
BOB MAHALIK, ALCALDE INTERINO
AYUNTAMIENTO MUNICIPAL DE COPPELL,
TEXAS
ATESTIGUÓ:
LIBBY BALL – SECRETARIA DEL AYUNTAMIENTO
AYUNTAMIENTO MUNICIPAL DE COPPELL, TEXAS
APROBADO POR SU CONTENIDO Y FORMA:
ROBERT E. HAGER – PROCURADOR DE JUSTICIA DEL MUNICIPIO
Página 2
TM 45145.2.972010
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
ȱ
Finance
September 14, 2010
8/D
✔
ORDINANCE
Consider approval of an ordinance approving a negotiated settlement with Atmos Energy Corp., Mid-Tex Division,
regarding the Rate Review Mechanism filing and finding the attached Tariffs implementing new rates within the
corporate city limits of the City of Coppell are just and reasonable; and authorizing the Mayor Pro Tem to sign.
Atmos requested to increase rates to generate an additional $70.2 million in revenues through the Rate Review
Mechanism that replaced the more unfavorable GRIP ratemaking process. The original rate increase has been
negotiated down to reflect a rate increase that will result in an increase in revenues of approximately $27 million and
authorizes supplemental revenues of $3.4 million to cover direct costs associated with the steel line replacement
program. The average monthly residential gas bill will increase $1.40. Our consultants agree Atmos can justify an
increase in rates to generate additional revenue and has recommended approval of the attached settlement.
Staff recommends approval.
$AtmosGas-1AR
STAFF REPORT
The City, along with approximately 148 other cities served by Atmos Energy Mid-Tex
Division (“Atmos Mid-Tex” or “Company”), is a member of the Atmos Cities Steering
Committee (“ACSC” or “Steering Committee”). On or about March 15, 2010, Atmos Mid-Tex
filed with the City an application to increase natural gas rates pursuant to the Rate Review
Mechanism (“RRM”) tariff approved by the City as part of the settlement of the Atmos Mid-Tex
2007 Statement of Intent to increase rates. This is the third RRM filing under a three year
experimental program.
The Atmos Mid-Tex RRM filing sought a $70.2 million rate increase. The City worked
with ACSC to analyze the schedules and evidence offered by Atmos Mid-Tex to support its
request to increase rates. The Ordinance and attached rate and RRM tariffs are the result of
negotiations between ACSC and the Company to resolve issues raised by ACSC during the
review and evaluation of ACSC’s RRM filing. The Ordinance resolves the Company’s RRM
filing by authorizing an increase in the Company’s base rate of $27 million effective for bills
rendered on or after October 1, 2010. Additionally, the Ordinance authorizes supplemental
revenue of $3.4 million to be recovered through the customer charge component of rates to cover
direct costs associated with a steel service line replacement program. The monthly bill impact
for the average residential customer will be a $1.40 increase (about a 3.15% increase in the total
bill).
The ACSC Executive Committee and ACSC legal counsel recommend that all ACSC
Cities adopt the Ordinance implementing the rate change.
RRM Background:
The RRM tariff was approved by ACSC Cities as part of the settlement agreement to
resolve the Atmos Mid-Tex 2007 system-wide rate filing at the Railroad Commission. Atmos
Mid-Tex’s current action represents the third filing pursuant to the three-year trial project known
as the RRM process. The RRM process was created collaboratively by ACSC and Atmos Mid-
Tex as an alternative to the legislatively authorized GRIP surcharge process. ACSC opposed
GRIP because it constituted piecemeal ratemaking, did not allow any reasonableness review, and
did not allow participation by cities or recovery of cities’ rate case expenses. The RRM process
has allowed for a more comprehensive rate review and annual adjustment as a substitute for
GRIP filings during the three-year trial period specified by the tariff.
There are two components to the current RRM adjustment. The prospective component
adjusts rates for known and measurable changes in operations and maintenance (“O&M”)
expense and net plant investment. Atmos Mid-Tex and ACSC agreed to cap changes to expenses
and invested capital at no more than five percent per year. The true-up component evaluates
whether the Company has over or underrecovered its earnings for the previous year. For
purposes of the RRM true-up component, the Atmos Mid-Tex rate of return on equity and its
capital structure are frozen to avoid the parent company from manipulating the overall rate of
return. Costs expressly prohibited from recovery through the RRM include first-class air fare,
travel, meals or entertainment for an employee’s spouse, alcohol, sports events, entertainment,
Atmos RRM Ordinance Staff Report 1
arts and cultural events, sponsorship of sports, arts or cultural events, and social club
membership dues.
Purpose of the Ordinance:
Rates cannot change and the Settlement Agreement with Atmos Mid-Tex cannot be
implemented without passage of rate ordinances by cities. No related matter is pending at the
Railroad Commission. The purpose of the Ordinance is to approve rate tariffs (“Attachment A”)
and Proof of Revenues (“Attachment B”) that reflect the negotiated rate change pursuant to the
RRM process and to ratify a Settlement Agreement recommended by the ACSC Settlement
Committee and Executive Committee.
As a result of the negotiations, ACSC was able to reduce the Company’s requested $70.2
million RRM increase to $27 million. Approval of the Ordinance will result in the
implementation of new rates that increase Atmos Mid-Tex’s revenues effective October 1, 2010.
The Settlement Agreement (“Attachment C”) to be ratified by the Ordinance authorizes
an extension of the RRM process, in modified form to eliminate the true-up component, for an
additional two annual filings. The Settlement Agreement also addresses the Atmos Mid-Tex
steel service line replacement program and authorizes current cost recovery via an adder to
residential and commercial customer charges.
Reasons Justifying Approval of the Negotiated Resolution:
During the time that the City has retained original jurisdiction in this case, consultants
working on behalf of ACSC cities have investigated the support for the Company’s requested
rate increase. While the evidence does not support the $70.2 million increase requested by the
Company, ACSC consultants agree that the Company can justify an increase in revenues of $21
million. The agreement on $27 million is a compromise between the positions of the parties.
The Settlement Agreement includes an allowance for recovery of direct costs, excluding
overheads, of the steel service line replacement program. Current year recovery factors shall be
$00.15 for residential customers and $00.41 for commercial customers per month. The rates will
be adjusted annually, but shall be capped at $00.44 cents for residential customers and $1.22 for
commercial customers.
The alternative to a settlement of the RRM filing would be a contested case proceeding
before the Railroad Commission on the Company’s current application, would take several
months and cost ratepayers millions of dollars in rate case expenses, and would not likely
produce a result more favorable than that to be produced by the settlement. The ACSC
Executive Committee recommends that ACSC members take action to approve the Ordinance
authorizing new rate tariffs.
Atmos RRM Ordinance Staff Report 2
Steel Service Line Replacement:
Under pressure from the Railroad Commission to establish a comprehensive program to
replace service lines that contain steel which is subject to corrosion and leaks, ACSC has worked
with Atmos Mid-Tex to establish a risk based approach to steel service line replacement that
accomplishes the following goals:
1. Replace all service lines throughout the Mid-Tex Region with the highest degree
of risk within two years;
2. Coordination between ACSC city members and Atmos Mid-Tex to minimize
disruption of rights of way without compromising safety;
3. To minimize and spread the rate impact on customers of the replacement
program, the service lines with little relative risk of leaks should be replaced over a 10-year
period; and
4. Current recovery of incremental (above and beyond normal maintenance and
repair addressed in RRM proceedings) direct (excluding Atmos Mid-Tex overheads) cost of
service line replacement should be permitted as an adder to customer charges.
Fulfillment of these goals in this case will lead to $00.15 and $00.41 added to residential
and commercial customer charges, respectively. The customer charge assessment may not
exceed $00.44 and $1.22 for residential and commercial customers, respectively, prior to the
entry of a Final Order in the next system-wide Statement of Intent rate proceeding.
Pursuant to the Settlement Agreement, 100,000 steel service lines will be replaced prior
to September 30, 2012.
Explanation of “Be It Ordained” Paragraphs:
1. This paragraph approves all findings in the Ordinance.
2. This section adopts the attached tariffs (“Attachment A”) and the Company’s
Proof of Revenues (“Attachment B”) in all respects and finds the rates set pursuant to the
attached tariffs to be just, reasonable and in the public interest. Note that only new tariffs or
existing tariffs being revised are attached to the Ordinance. Existing tariffs not being changed in
any way are not attached to the Ordinance.
3. This section requires the Company to reimburse ACSC for reasonable rate
making costs associated with reviewing and processing the RRM application.
4. This section ratifies the Settlement Agreement (“Attachment C”) between ACSC
and Atmos Mid-Tex.
5. This section repeals any resolution or ordinance that is inconsistent with this
Ordinance.
Atmos RRM Ordinance Staff Report 3
6. This section finds that the meeting was conducted in compliance with the Texas
Open Meetings Act, Texas Government Code, Chapter 551.
7. This section is a savings clause, which provides that if any section(s) is later
found to be unconstitutional or invalid, that finding shall not affect, impair or invalidate the
remaining provisions of this Ordinance. This section further directs that the remaining
provisions of the Ordinance are to be interpreted as if the offending section or clause never
existed.
8. This section is a “Most Favored Nations” clause, which protects the City by
mandating that if the City determines any rates, revenues, terms and conditions, or benefits
resulting from a Final Order or subsequent negotiated settlement approved in any proceeding
addressing the issues raised in the Company’s RRM filing would be more beneficial to the City
than the terms of the attached tariffs, then the more favorable rates, revenues, terms and
conditions, or benefits shall additionally accrue to the City.
9. This section provides for an effective date upon passage.
10. This paragraph directs that a copy of the signed Ordinance be sent to a
representative of the Company and legal counsel for ACSC.
Atmos RRM Ordinance Staff Report 4
ORDINANCE NO. ______________
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY
OF COPPELL, TEXAS, (“CITY”) APPROVING A
NEGOTIATED RESOLUTION BETWEEN THE ATMOS
CITIES STEERING COMMITTEE (“ACSC” OR
“STEERING COMMITTEE”) AND ATMOS ENERGY
CORP., MID-TEX DIVISION (“ATMOS MID-TEX” OR
“COMPANY”) REGARDING THE COMPANY’S THIRD
RATE REVIEW MECHANISM (“RRM”) FILING IN ALL
CITIES EXERCISING ORIGINAL JURISDICTION;
DECLARING EXISTING RATES TO BE
UNREASONABLE; REQUIRING THE COMPANY TO
REIMBURSE CITIES’ REASONABLE RATEMAKING
EXPENSES; ADOPTING TARIFFS THAT REFLECT RATE
ADJUSTMENTS CONSISTENT WITH THE NEGOTIATED
SETTLEMENT AND FINDING THE RATES TO BE SET BY
THE ATTACHED TARIFFS TO BE JUST AND
REASONABLE; APPROVING ATMOS MID-TEX’S PROOF
OF REVENUES; EXTENDING THE RRM PROCESS FOR
TWO CYCLES AND ADOPTING A NEW RRM TARIFF;
RATIFYING THE SETTLEMENT AGREEMENT,
INCLUDING COST RECOVERY FOR A STEEL SERVICE
LINE REPLACEMENT PROGRAM; ADOPTING A
SAVINGS CLAUSE; DETERMINING THAT THIS
ORDINANCE WAS PASSED IN ACCORDANCE WITH
THE REQUIREMENTS OF THE TEXAS OPEN MEETINGS
ACT; DECLARING AN EFFECTIVE DATE; AND
REQUIRING DELIVERY OF THIS ORDINANCE TO THE
COMPANY AND THE STEERING COMMITTEE’S LEGAL
COUNSEL.
WHEREAS, the City of Coppell, Texas (“City”) is a gas utility customer of Atmos
Energy Corp., Mid-Tex Division (“Atmos Mid-Tex” or “ Company”), and a regulatory authority
with an interest in the rates and charges of Atmos Mid-Tex; and
WHEREAS, the City is a member of the Atmos Cities Steering Committee (“ACSC” or
“Steering Committee”), a coalition of approximately 148 similarly situated cities served by
Atmos Mid-Tex that have joined together to facilitate the review of and response to natural gas
Atmos RRM Ordinance 1
issues affecting rates charged in the Atmos Mid-Tex service area (such participating cities are
referred to herein as “ACSC Cities”); and
WHEREAS, pursuant to the terms of the agreement settling the Company’s 2007
Statement of Intent to increase rates, ACSC Cities and the Company worked collaboratively to
develop a Rate Review Mechanism (“RRM”) tariff that allows for an expedited rate review
process controlled in a three year experiment by ACSC Cities as a substitute to the current GRIP
process instituted by the Legislature; and
WHEREAS, the City took action in 2008 to approve a Settlement Agreement with Atmos
Mid-Tex resolving the Company’s 2007 rate case and authorizing the RRM Tariff; and
WHEREAS, the 2008 Settlement Agreement contemplates reimbursement of ACSC
Cities’ reasonable expenses associated with RRM applications; and
WHEREAS, on or about March 15, 2010, Atmos Mid-Tex filed with the City its third
application pursuant to the RRM tariff to increase natural gas base rates by approximately $70.2
million, such increase to be effective in every municipality that has adopted the RRM tariff
within its Mid-Tex Division; and
WHEREAS, ACSC Cities coordinated its review of Atmos Mid-Tex’s RRM filing by
designating a Settlement Committee made up of ACSC representatives, assisted by ACSC
attorneys and consultants, to resolve issues identified by ACSC in the Company’s RRM filing;
and
WHEREAS, the Company has filed evidence that existing rates are unreasonable and
should be changed; and
WHEREAS, independent analysis by ACSC’s rate expert concluded that Atmos Mid-Tex
is able to justify an increase over current rates of $21 million; and
Atmos RRM Ordinance 2
WHEREAS, Atmos Mid-Tex has commenced a program to replace steel service lines
based on a relative leak repair risk analysis; and
WHEREAS, the Steering Committee has entered a Settlement Agreement (“Attachment
C” to this Ordinance) with Atmos Mid-Tex to: (1) increase base rate revenues by $27 million; (2)
extend the RRM process, with modifications for an additional two cycles and to thereafter
require the filing of a system-wide Statement of Intent rate case on or before June 1, 2013; and
(3) in the interim to allow current recovery of incremental direct costs of the steel service line
replacement program in rates set via this ordinance and in future RRMs; and
WHEREAS, the ACSC Executive Committee, as well as ACSC lawyers and consultants,
recommend that ACSC members approve the attached rate tariffs (“Attachment A” to this
Ordinance), which will increase the Company’s revenue requirement by $27 million; and
WHEREAS, the attached tariffs implementing new rates and Atmos Mid-Tex’s Proof of
Revenues (“Attachment B” to this Ordinance) are consistent with the negotiated resolution
reached by ACSC Cities and are just, reasonable, and in the public interest; and
WHEREAS, it is the intention of the parties that if the City determines any rates,
revenues, terms and conditions, or benefits resulting from a Final Order or subsequent negotiated
settlement approved in any proceeding addressing the issues raised in the Company’s Third
RRM filing would be more beneficial to the City than the terms of the attached tariff, then the
more favorable rates, revenues, terms and conditions, or benefits shall additionally accrue to the
City; and
WHEREAS, the negotiated resolution of the Company’s RRM filing and the resulting
rates are, as a whole, in the public interest.
Atmos RRM Ordinance 3
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF COPPELL, TEXAS:
Section 1. That the findings set forth in this Ordinance are hereby in all things approved.
Section 2. That the City Council finds the existing rates for natural gas service provided
by Atmos Mid-Tex are unreasonable and new tariffs and Atmos Mid-Tex’s Proof of Revenues,
which are attached hereto and incorporated herein as Attachments A and B, are just and
reasonable and are hereby adopted.
Section 3. That Atmos Mid-Tex shall reimburse the reasonable ratemaking expenses of
the ACSC Cities in processing the Company’s rate application.
Section 4. That the Settlement Agreement, attached as Attachment C, which includes in
addition to resolution of the Third RRM: (1) extension of a modified RRM process; (2)
requirement that Atmos Mid-Tex file a system-wide Statement of Intent rate case on or before
June 1, 2013; and (3) current recovery of incremental direct costs for a steel service line
replacement program, is hereby ratified.
Section 5. That to the extent any resolution or ordinance previously adopted by the
Council is inconsistent with this Ordinance, it is hereby repealed.
Section 6. That the meeting at which this Ordinance was approved was in all things
conducted in strict compliance with the Texas Open Meetings Act, Texas Government Code,
Chapter 551.
Section 7. That if any one or more sections or clauses of this Ordinance is adjudged to be
unconstitutional or invalid, such judgment shall not affect, impair or invalidate the remaining
provisions of this Ordinance and the remaining provisions of the Ordinance shall be interpreted
as if the offending section or clause never existed.
Atmos RRM Ordinance 4
Section 8. That if the City determines any rates, revenues, terms and conditions, or
benefits resulting from a Final Order or subsequent negotiated settlement approved in any
proceeding addressing the issues raised in the Company’s Third RRM filing would be more
beneficial to the City than the terms of the attached tariff, then the more favorable rates,
revenues, terms and conditions, or benefits shall additionally accrue to the City.
Section 9. That this Ordinance shall become effective from and after its passage with
rates authorized by attached Tariffs to be effective for bills rendered on or after October 1, 2010.
Section 10. That a copy of this Ordinance shall be sent to Atmos Mid-Tex, care of David
Park, Vice President Rates and Regulatory Affairs, at Atmos Energy Corporation, 5420 LBJ
Freeway, Suite 1862, Dallas, Texas 75240, and to Geoffrey Gay, General Counsel to ACSC, at
Lloyd Gosselink Rochelle & Townsend, P.C., P.O. Box 1725, Austin, Texas 78767-1725.
PASSED AND APPROVED this __________ day of ___________________, 2010.
_________________________________
Bob Mahalik, Mayor Pro Tem
ATTEST:
__________________________________
Libby Ball, City Secretary
APPROVED AS TO FORM:
___________________________________
City Attorney
Atmos RRM Ordinance 5
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
Finance
September 14, 2010
8/E
✔
RESOLUTION
Consider approval of a Resolution suspending the proposed rate change of Texas New Mexico Power Company,
providing that the rates of said company shall remain unchanged during the period of suspension, providing for notice
hereof to said company and authorizing the Mayor Pro Tem to sign.
Staff recommends suspension of the proposed electric rate increase and to participate jointly with the other affected
cities to retain consultants for an independent analysis of the Texas New Mexico Power Company rate filing.
Suspending the effective date allows Coppell and the other cities up to 90 days to review and decide on the final
action, including an agreed settlement or denial of the requested rate increase. If Coppell elects not to pass the
suspension Resolution, the rate increase will be effective on October 1, 2010.
Staff recommends approval of this Resolution.
$TNMP-1AR Consent.pdf
1670/24/1190613
816 Congress Avenue, Suite 1900
Austin, Texas 78701
Telephone: (512) 322-5800
Facsimile: (512) 472-0532
www.lglawfirm.com
Mr. Brewster’s Direct Line: (512) 322-5831
Email: cbrewster@lglawfirm.com
M E M O R A N D U M
TO: TNMP Cities/Gulf Coast Coalition of Cities
FROM: Christopher L. Brewster and Thomas Brocato
DATE: August 27, 2010
RE: Texas-New Mexico Power Company’s Statement of Intent to Increase Rates
Suspension Packet
ACTION REQUIRED TO SUSPEND THE EFFECTIVE DATE BY OCTOBER 1, 2010
On August 26, 2010, Texas-New Mexico Power Company (“TNMP” or “Company”)
filed a Statement of Intent to Increase Rates with all cities in its service area that retain original
jurisdiction. The Company is seeking a $20.1 million rate increase. If approved, the $20.1
million increase would raise rates for the average residential customer by $117.60 per year.
The rate increase requested by TNMP will become effective on October 1, 2010, unless
the city takes action to suspend the effective date. The statute permits cities to extend the
effective date by up to 90 days in order to study the filing. The city must take action to
suspend the effective date by October 1, 2010. If your city does not have a regular council
meeting scheduled before October 1 or is otherwise unable to take action on the suspension
resolution by October 1, please contact me as soon as possible.
Attached to this memo is a model suspension resolution and staff report. It is possible
that TNMP local managers may be providing cities with a model denial resolution and
recommending that the city immediately deny the rate request. We do not recommend that you
deny the request at this time. Suspending the effective date allows cities more time to review the
application and decide on the final action, including settlement or denial of TNMP’s requested
rate increase.
If your city has relinquished original jurisdiction, we still encourage you to participate
with the group and intervene in the case. For those cities who have relinquished original
jurisdiction, we have included a resolution authorizing your city to join the coalition and
intervene in the case. If you do not know if your city has relinquished original jurisdiction,
please contact us.
The TNMP Cities and the Gulf Coast Coalition of Cities will hold a meeting of all
Coalition members in late September to discuss TNMP’s rate request in greater detail. In the
meantime, if you have any questions, please feel free to contact Chris (512/322-5831),
cbrewster@lglawfirm.com.
MODEL STAFF REPORT
***ACTION MUST BE TAKEN TO SUSPEND THE EFFECTIVE DATE ON OR
BEFORE OCTOBER 1, 2010***
PURPOSE
Texas-New Mexico Power Company (“TNMP” or “the Company”) filed an application
on August 26, 2010 with cities retaining original jurisdiction seeking to increase system-wide
transmission and distribution rates by $20.1 million. The Company asks the City to approve a
29.79% increase in residential rates and a 3.24% increase in street lighting rates. The Company
is also proposing significant (i.e. 7.76% and 15.67%) decreases for certain commercial
customers, while proposing small (2.87%) increases for others. Annual rates would increase by
approximately $117.60 for an average residential customer.
The resolution suspends the October 1, 2010 effective date of the Company’s rate
increase for the maximum period permitted by law to allow the City, working in conjunction
with other cities served by TNMP, to evaluate the filing, determine whether the filing complies
with law, and if lawful, to determine what further strategy, including settlement, to pursue.
The law provides that a rate request made by an electric utility cannot become effective
until at least 35 days following the filing of the application to change rates. The law permits the
City to suspend the rate change for 90 days after the date the rate change would otherwise be
effective. If the City fails to take some action regarding the filing before the effective date,
TNMP’s rate request is deemed administratively approved.
DISCUSSION
The City of _______________ is a member of a coalition of cities known alternatively as
the Cities Served by TNMP and/or the Gulf Coast Coalition of Cities (“TNMP Cities”). The
Coalition has been in existence since the early 1990s. TNMP Cities have been the primary
public interest advocate before the Public Utility Commission, the Courts, and the Legislature on
electric utility regulation matters for nearly 20 years.
Explanation of “Be It Resolved” Paragraphs:
Section 1. The City is authorized to suspend the rate change for 90 days after the date
that the rate change would otherwise be effective for any legitimate purpose. Time to study and
investigate the application is always a legitimate purpose. Please note that the resolution refers
to the suspension period as “the maximum period allowed by law” rather than ending by a
specific date. This is because the Company controls the effective date and can extend the
deadline for final city action to increase the time that the City retains jurisdiction if necessary to
reach settlement on the case. If the suspension period is not otherwise extended by the
Company, the City must take final action on TNMP’s request to raise rates by December 30,
2010.
1670\24\1190166 1
Section 2. This provision authorizes the City to participate in a coalition of cities served
by TNMP in order to more efficiently represent the interests of the City and their citizens.
Section 3. This provision authorizes the hiring of Lloyd Gosselink and consultants to
represent the City in this matter. It also provides authority for the attorneys and consultants to
act on behalf of the City at the local level in settlement discussions, in preparation of a rate
ordinance, on appeal of the rate ordinance to the PUC, and on appeal to the Courts. Negotiating
clout and efficiency are enhanced by the City cooperation in a common review and common
purpose. Additionally, rate case expenses are minimized when cities hire one set of attorneys
and experts who work under the guidance and control of the cities.
Section 4. The Company will reimburse the cities for their reasonable rate case expenses
on a monthly basis and within 14 days of receipt of cities’ request for reimbursement. Legal
counsel and consultants approved by the TNMP Cities will submit monthly invoices that will be
forwarded to TNMP for reimbursement. No individual city incurs liability for payment of rate
case expenses by adopting a suspension resolution.
Section 5. This section merely recites that the resolution was passed at a meeting that
was open to the public and that the consideration of the resolution was properly noticed.
Section 6. This section provides that both TNMP’s counsel and counsel for the cities will
be notified of the City’s action by sending a copy of the approved and signed resolution to
certain designated individuals.
1670\24\1190166 2
RESOLUTION NO. ____________________
RESOLUTION OF THE CITY OF COPPELL SUSPENDING
THE OCTOBER 1, 2010 EFFECTIVE DATE OF TEXAS-
NEW MEXICO POWER COMPANY’S (“TNMP’S”)
REQUESTED RATE CHANGE TO PERMIT THE CITY
TIME TO STUDY THE REQUEST AND TO ESTABLISH
REASONABLE RATES; APPROVING COOPERATION
WITH OTHER TNMP CITIES; HIRING LLOYD
GOSSELINK ATTORNEYS AND CONSULTING
SERVICES TO NEGOTIATE WITH THE COMPANY AND
DIRECT ANY NECESSARY LITIGATION AND APPEALS;
DIRECTING TNMP TO REIMBURSE THE CITY’S RATE
CASE EXPENSES ON A MONTHLY BASIS; FINDING
THAT THE MEETING AT WHICH THIS RESOLUTION IS
PASSED IS OPEN TO THE PUBLIC AS REQUIRED BY
LAW; REQUIRING NOTICE OF THIS RESOLUTION TO
THE COMPANY AND LEGAL COUNSEL
WHEREAS, on or about August 26, 2010, Texas-New Mexico Power Company
(“TNMP” or “Company”), pursuant to PURA §§ 33.001 and 36.001 filed with the City of
Coppell a Statement of Intent to change electric delivery rates in all municipalities exercising
original jurisdiction within its service area effective October 1, 2010; and
WHEREAS, the City of Coppell is a member of the coalition of TNMP Cities and will
cooperate with the other similarly situated city members and other city participants in conducting
a review of the Company’s application and to hire and direct legal counsel and consultants to
prepare a common response and to negotiate with the Company and direct any necessary
litigation; and
WHEREAS, PURA § 36.108 grants local regulatory authorities the right to suspend the
effective date of proposed rate changes for ninety (90) days after the date the rate change would
otherwise be effective; and
WHEREAS, PURA § 33.023 provides that costs incurred by Cities in ratemaking
activities are to be reimbursed by the regulated utility.
THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
COPPELL, TEXAS:
1. That the October 1, 2010 effective date of the rate request submitted by TNMP on
or about August 26, 2010, be suspended for the maximum period allowed by law to permit
adequate time to review the proposed changes and to establish reasonable rates.
1670\24\1190463 1
2. That the City is authorized to cooperate with other cities served by TNMP to
coordinate efforts to protect the interests of the City and protect the interests of TNMP’s end-use
customers residing and conducting business within municipal limits.
3. Subject to the right to terminate employment at any time, the City of Coppell
hereby authorizes the hiring of the law firm of Lloyd Gosselink Rochelle & Townsend and
consultants to negotiate with the Company, make recommendations regarding reasonable rates
and to direct any necessary administrative proceedings or court litigation associated with an
appeal of a rate ordinance and the rate case filed with the City or Public Utility Commission.
4. That the City’s reasonable rate case expenses shall be reimbursed by TNMP on a
monthly basis, and within 14 calendar days of receipt by TNMP of a request for reimbursement.
5. That it is hereby officially found and determined that the meeting at which this
Resolution is passed is open to the public as required by law and the public notice of the time,
place, and purpose of said meeting was given as required.
6. A copy of this Resolution shall be sent to TNMP, care of Scott Seamster,
Corporate Counsel, 225 E. John Carpenter Freeway, Suite 1500, Irving, Texas 75062-2282 and
to Christopher Brewster, at Lloyd Gosselink Rochelle & Townsend, P.C., 816 Congress Avenue,
Suite 1900, Austin, Texas 78701.
____________________________________
Bob Mahalik, Mayor Pro Tem
ATTEST:
_____________________________
Libby Ball, City Secretary
APPROVED AS TO FORM:
_____________________________
City Attorney
1670\24\1190463 2
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
ȱ
Finance
September 14, 2010
9
✔
ORDINANCE
Consider approval of an Ordinance approving and adopting the budget for the City of Coppell for the Fiscal Year of
October 1, 2010 through September 30, 2011, and authorizing the Mayor Pro Tem to sign.
Staff Recommends approval of the Ordinance.
$1BudgetAdopt-1AR
ORDINANCE NO. _______________
AN ORDINANCE OF THE CITY OF COPPELL, TEXAS, APPROVING AND
ADOPTING A BUDGET FOR THE CITY FOR THE FISCAL YEAR BEGINNING
OCTOBER 1, 2010, AND ENDING SEPTEMBER 30, 2011; APPROPRIATING
THE VARIOUS AMOUNTS REQUIRED FOR SUCH BUDGET; PROVIDING
FOR RECORDING OF THE ORDINANCE; PROVIDING FOR THE REPEAL OF
ALL ORDINANCES IN CONFLICT; PROVIDING A SEVERABILITY CLAUSE;
AND PROVIDING AN EFFECTIVE DATE.
WHEREAS, the City Manager of the City of Coppell, Texas, has submitted to the City Council a
proposed budget of the revenues and expenditures of conducting the affairs of the City and providing a
complete financial plan for 2010-2011; and
WHEREAS, the City Council of the City of Coppell has received the proposed budget, a copy of
which proposed budget and all supporting schedules have been filed with the City Secretary of the City of
Coppell; and
WHEREAS, the City Council has conducted the necessary public hearings as required by law;
NOW, THEREFORE:
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF COPPELL, TEXAS:
SECTION 1. That the proposed budget of the revenues of the City of Coppell and the
expenditures of conducting the affairs of the City, providing a complete financial plan for the ensuing fiscal
year beginning October 1, 2010, and ending September 30, 2011 as submitted to the City Council by the
City Manager, be, and the same is hereby, in all things adopted and approved as the budget of all current
revenues and expenditures of the City for the fiscal year beginning October 1, 2010, and ending September
30, 2011.
SECTION 2. That the sum of $85,192,353 is hereby appropriated for the expenditures
established in the approved budget, attached hereto as Exhibit “A” and made part hereof for all purposes.
SECTION 3. That the City Council reserves the authority to transfer designated appropriations to
any individual department or activity.
SECTION 4. That all notices and public hearings required by law have been duly completed.
SECTION 5. That all ordinances of the City of Coppell in conflict with the provisions of this
ordinance be, and the same are hereby, repealed and all other provisions of the ordinances of the City
of Coppell not in conflict with the provisions of the Ordinance shall remain in full force and effect.
SECTION 6. That should any sentence, paragraph, subdivision, clause, phrase or section of
this Ordinance be adjudged or held to be unconstitutional, illegal or invalid, the same shall not affect
the validity of this Ordinance as a whole or any part or provision thereof other than the part thereof
decided to be unconstitutional, illegal or invalid.
SECTION 7. This Ordinance shall take effect immediately from and after its passage, as the
law and charter in such cases provides.
DULY PASSED and adopted by the City Council of the City of Coppell, Texas, on the 14th day
of September, 2010.
APPROVED:
___________________________
MAYOR PRO TEM
ATTEST:
___________________________
CITY SECRETARY
APPROVED AS TO FORM:
____________________________________________
CITY ATTORNEY
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
ȱ
Finance
September 14, 2010
10
✔
PROCEDURAL
Consider the approval of the property tax revenue increase as reflected in the 2010-2011 Annual Operating Budget.
Pursuant to Section 102.007 of the Texas Local Government code, when a budget raises more revenue from property
tax than in previous years, a separate vote of the governing body is required to ratify this increase. A vote under this
section is in addition to and separate from the vote to adopt the budget or a vote to set the tax rate.
The motion for this item must read: I move that the property tax rate be
increased by the adoption of a tax rate of $0.69046, which is
effectively a 4.99 percent increase in the tax rate, and such rate will
not result in increased tax revenues for the maintenance and
operation of the City for fiscal year 2010-2011.
Staff recommends approval.
$2RatifyPropTaxInc-1AR
_________________ ANNUAL BUDGET _________________
City of Coppell
__________________ __________________
CITY OF COPPELL, TEXAS
ANNUAL OPERATING BUDGET
FOR FISCAL YEAR 2010-2011
WHEREAS, the property tax rate for the year 2010-2011 will be increased by the adoption of
$0.69046 which is effectively a 4.99 percentage (effective rate to proposed rate) increase of
the tax rate; and
WHEREAS, the I&S amount (debt) will be increased for the year 2010-2011 in the amount of
$0.049 over the last year’s tax rate; and
WHEREAS, such tax rate for 2010-2011 will not raise more taxes for maintenance and operations
than last year’s tax rate; and
This is a true statement, our actual maintenance and operations taxes will be less than last year and
our adopted M&O rate will be less than the effective M&O rate.
This budget will raise more total property taxes than last year’s
budget by $2,250,658 or 7.30%, (actual rate to proposed rate)
and of that amount $303,126 is tax revenue to be raised from new
property added to the tax roll this year.
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
ȱ
Finance
September 14, 2010
11
✔
ORDINANCE
Consider approval of an Ordinance of the City of Coppell, Texas levying the ad valorem taxes for the year 2010
at .69046/$100 per valuation of which .49577 for operations and maintenance and .19469 for interest and sinking, and
authorizing the Mayor Pro Tem to sign.
Staff recommends approval of the tax rate.
$3TaxRateAdopt-1AR
ORDINANCE NO. __________
AN ORDINANCE OF THE CITY OF COPPELL, TEXAS, LEVYING THE AD VALOREM
TAXES FOR THE YEAR 2010 AT A RATE OF .69046 PER ONE HUNDRED DOLLARS
($100) ASSESSED VALUATION ON ALL TAXABLE PROPERTY WITHIN THE
CORPORATE LIMITS OF THE CITY AS OF JANUARY 1, 2010; TO PROVIDE AN
INTEREST AND SINKING FUND ON ALL OUTSTANDING DEBTS OF THE CITY;
PROVIDING FOR DUE AND DELINQUENT DATES TOGETHER WITH PENALTIES
AND INTEREST; AND DECLARING AN EFFECTIVE DATE.
WHEREAS, the property tax rate for the year 2010-2011 will be increased by the adoption of
$0.69046 which is effectively a 4.99 percentage increase of the tax rate; and
WHEREAS, the I&S amount (debt) will be increased for the year 2010-2011 in the amount of
$0.049 over the last year’s tax rate; and
WHEREAS, such tax rate for 2010-2011 will not raise more taxes for maintenance and operations
than last year’s tax rate; and
This is a true statement, our actual maintenance and operations taxes will be less than last year and
our adopted M&O rate will be less than the effective M&O rate.
WHEREAS, such adopted tax rate will not raise tax revenues for maintenance and operations, and
will not result in an increase in taxes for maintenance and operations on a $100,000 home.
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF COPPELL, TEXAS:
SECTION 1. That there be and is hereby levied for the year 2010 on all taxable property, real, personal
and mixed, situated within the limits of the City of Coppell, Texas, and not exempt by the Constitution of the State
and valid State laws, a tax of .69046 on each One Hundred Dollars ($100) assessed value of taxable property, and
shall be apportioned and distributed as follows:
a) For the PURPOSE of defraying the current expenses of the municipal government of the City, a
tax of $.49577 on each One Hundred Dollars ($100) assessed value of all taxable property.
b) For the PURPOSE of creating a sinking fund to pay the interest and principal on all outstanding
bonds of the City, not otherwise provided for, a tax of $.19469 on each One Hundred Dollars ($100) assessed
value of all taxable property, within the City which shall be applied to the payment of such interest and maturities
of all outstanding bonds.
SECTION 2. That all ad valorem taxes shall become due and payable on October 1, 2010 and all ad
valorem taxes for the year shall become delinquent after January 31, 2011. There shall be no discount for payment
of taxes prior to said January 31, 2011. A delinquent tax shall incur all penalty and interest authorized by law
(Section 33.01, et seq., Texas Property Tax Code), to wit: a penalty of six percent of the amount of the tax for the
first calendar month it is delinquent plus one percent for each additional month or portion of a month the tax
remains unpaid prior to July 1 of the year in which it becomes delinquent.
Provided, however, a tax delinquent on July 1, incurs a total penalty of twelve percent of the amount of the
delinquent tax without regard to the number of months the tax has been delinquent. A delinquent tax shall also
accrue interest at a rate of one per cent for each month or portion of a month the tax remains unpaid. An additional
penalty on delinquent personal property taxes for tax years 2010 and subsequent years is hereby authorized and
imposed as provided by Section 33.11. TEXAS PROPERTY TAX CODE, in the amount of 20% of the delinquent
tax, penalty and interest if tax becomes delinquent on February 1 of a year and remains delinquent on the 60th day
thereafter. Taxes that remain delinquent on July 1, 2011, incur an additional penalty not to exceed twenty percent
of the amount of taxes, penalty, and interest due; such additional penalty is to defray costs of collection due to
contract with the City’s Attorney pursuant to Section 6.30 and Section 33.07 of the Property Tax Code, as
amended. Taxes for the year 2010 and taxes for all future years that remain delinquent on or after June 1 under
Texas Property Tax Code Sections 26.07(f), 26.15(e), 31.03, 31.031, 31.032 or 31.04 incur an additional penalty
in an amount not to exceed twenty percent (20%) of taxes, penalty and interest due, pursuant to Texas Property
Tax code Section 6.30 and Section 33.08, as amended.
SECTION 3. Taxes are payable in Coppell, Texas, at the office of the Tax Assessor/Collector. The City
shall have available all rights and remedies provided by law for the enforcement of the collection of taxes levied
under this ordinance.
SECTION 4. That the tax rolls, as presented to the City Council together with any supplement thereto,
be, and the same are hereby approved.
SECTION 5. The fact that it is necessary that this ordinance be enacted in order to authorize the
collection of ad valorem taxes for the year 2010, this ordinance shall take effect from and after its passage as the
law in such cases provides.
DULY PASSED and adopted by the City Council of the City of Coppell, Texas, this the 14th day of
September, 2010.
APPROVED:
___________________________
MAYOR PRO TEM
ATTEST:
___________________________
CITY SECRETARY
APPROVED AS TO FORM:
____________________________________________
CITY ATTORNEY
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
Finance
September 14, 2010
12
✔
ORDINANCE
Consider approval of an Ordinance of the City of Coppell, Texas, approving an amendment to Ordinance No.
2009-1239, the budget for the Fiscal Year October 1, 2009 through September 30, 2010, and authorizing the Mayor
Pro-Tem to sign.
The amendment is being brought forward to reflect changes experiences through the final half of the fiscal year. The
accompanying memo provides the detail of the amendment.
Staff recommends approval.
$ BudAmend - 1 AR
MEMORANDUM
Date: September 14, 2010
To: Mayor and Council
From: Jennifer Miller, Director of Finance
Via: Clay Phillips, City Manager
Subject: Budget Amendment - Fiscal Year 2009-10
This budget amendment is being brought forward to reflect items that have been brought before Council and
changes experienced to date for fiscal year 2009-10.
General Fund
At this time the General Fund revenues are being increased $1,659,937. This increase is due to sales tax
performing better than anticipated. (1,244,540) Building Permits (275,000) and Oil/Gas Royalties
(171,595) are also increasing. There is also an increase for the Summer Recreation Program.
General Fund expenditures are being increased $1,823,552. Combined Services is increasing by
$200,000 for the transfer to Rolling Oaks. Economic Development is for a façade grant and the
expenditure approved on March 23, 2010 for the Kirkland House. Engineering is for the design contract
for Old Town approved on May 11, 2010. Facilities is being increased for the Town Center door and
window replacement contract approved May 11, 2010. Facilities is also being increased to provide
security cameras at the Service Center. Human Resources increase is associated with the City-wide
Customer Service initiative. Planning is being increased for the change order on the Comprehensive
Plan project and the gas well inspections. The Library increase is associated with the cost of retirement
of a long term employee. The Police Department is being increased for ½ the cost of the Police CAD
System, the radio system study and salary cost associated with overtime and the retirement of a long-
tenured employee. Parks administration is for the site master plan design contract for Old Town
approved August 10, 2010. The cost increase in Environmental Health is for the environmental cleanup
of the site at 461 W. Bethel Road (former Coppell Auto Center). Recreation is being increased for the
cost associated with the Summer Camp. There is a corresponding revenue increase. Community
Programs is being increased for costs associated with a Grant received from COG.
Water and Sewer Fund
Revenues are being decreased $1,416,992 primarily due to reduced water and sewer service sales.
Expenses are being amended in Cost of Water due to purchasing less than anticipated.
Police Special Revenue Fund
Revenues are being amended to reflect grants and forfeitures that have been received. The expenditures
are those associated with the purchase of ½ of the Police CAD System and some Laserfiche needs for
the Police Department.
Park Special Revenue Fund
Expenditures are being amended for the reduction of an encumbrance carryover.
Tree Preservation Fund
Revenues are being increased for tree preservation fees received. Expenditures are for planting of trees.
Infrastructure Maintenance Fund
Expenditures are being increased for the construction contract for Heartz, Clear Creek and Dobecka
awarded on July 27, 2010.
Municipal Drainage District Fund
Expenditures are for GPS tracking equipment.
Donations – Special Revenue
The expenditures are being amended to reflect costs associated with a Special Events trailer for the Fire
Department.
Recreational Programs
Revenues being increased for interest earnings.
Red Light Camera
Revenues are being reduced to reflect anticipated collections.
C.E.D.C. Special Revenue
The revenues are being amended to reflect decreased interest earnings. Expenditures are for the
payment of grants to the schools.
C.R.D.C. Special Revenue
Expenditures are being amended for the Tennis Center expansion project approved May 11, 2010.
Rolling Oaks
Revenues are being amended for the transfer from General Fund.
Perpetual Care
Revenues are being amended to anticipated levels.
1
ORDINANCE NO. _____________________
AN ORDINANCE OF THE CITY OF COPPELL, TEXAS APPROVING AN
AMENDMENT TO THE BUDGET FOR THE CITY FOR THE FISCAL
YEAR OCTOBER 1, 2009 THROUGH SEPTEMBER 30, 2010; PROVIDING
THAT EXPENDITURES FOR SAID FISCAL YEAR SHALL BE MADE IN
ACCORDANCE WITH SAID BUDGET; AND DECLARING AN
EFFECTIVE DATE.
WHEREAS, the Budget Officer of the City of Coppell, Texas, did on the 5th day of August,
2009, file with the City Secretary, a proposed general budget for the City covering the fiscal year
aforesaid, and
WHEREAS, the City Council of the City of Coppell approved said budget on the 8th day of
September, 2009, and
WHEREAS, the governing body of the City has this date considered an amendment to said
budget;
NOW, THEREFORE BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF COPPELL, TEXAS:
SECTION 1. That Section No. 2 of Ordinance No. 2009-1239, for the 2009-10 Fiscal Year
Budget, is hereby amended as follows:
General Fund Current Budget Amending Budget Change
Revenues $47,008,107 $48,668,044 $1,659,937
Expenditures
Combined Services 3,898,623 4,098,623 200,000
Economic Development 196,206 287,286 91,080
Engineering 1,265,311 1,296,811 31,500
Facilities 1,385,537 1,737,297 351,760
Human Resources 1,272,253 1,326,153 53,900
Planning 658,948 696,448 37,500
Library 1,828,939 1,838,939 10,000
Police 6,236,054 6,914,054 678,000
Park & Rec. Admin. 1,323,197 1,403,947 80,750
Environmental Health 369,301 419,301 50,000
Recreation 2,156,165 2,381,165 225,000
Community Programs 252,267 266,329 14,062
Total Expenditures $1,823,552
Decrease in Designated Fund Balance (580,000)
Net Expenditure Increase 1,243,552
Net Increase in Undesignated Fund Balance $ 416,385
2
Water/Sewer Fund Current Budget Amending Budget Change
Revenues $14,736,252 $13,319,260 $1,416,992
Expenses
Cost of Water 4,489,050 4,368,500 120,550
Net Decrease in Projected Retained Earnings $1,537,542
Police Spec. Rev. Fund Current Budget Amending Budget Change
Revenues $254,610 $475,744 $ 221,134
Expenditures 456,105 995,050 38,945
Net Decrease in Projected Fund Balance $ 317,811
Parks Special Revenue Current Budget Amending Budget Change
Expenditures $379,644 $300,000 $79,644
Net Increase in Projected Fund Balance $79,644
Tree Preservation Fund Current Budget Amending Budget Change
Revenues $ 5,000 $ 83,700 $78,700
Expenditures 110,200 118,190 7,990
Net Increase in Projected Fund Balance $70,710
Infrastructure Maint. Fund Current Budget Amending Budget Change
Expenditures $1,763,441 $2,970,606 $1,207,165
Net Decrease Projected Fund Balance $1,207,165
Municipal Drainage District Current Budget Amending Budget Change
Expenditures $179,009 $213,290 $34,281
Net Decrease in Projected Fund Balance $34,281
Donations-Special Revenue Current Budget Amending Budget Change
Expenditures $36,120 $48,120 $12,000
Net Decrease in Projected Fund Balance $12,000
3
Recreational Programs Current Budget Amending Budget Change
Revenues $0 $2,000 $2,000
Net Increase in Projected Fund Balance $2,000
Red Light Camera Current Budget Amending Budget Change
Revenues $476,000 $376,000 $100,000
Net Decrease in Projected Fund Balance $100,000
CEDC Current Budget Amending Budget Change
Revenues $ 120,000 $ 25,000 $ 95,000
Expenditures 3,000,000 3,125,000 125,000
Net Decrease in Projected Fund Balance $220,000
CRDC Special Revenue Current Budget Amending Budget Change
Expenditures $4,705,181 $6,146,276 $1,441,095
Net Decrease in Projected Fund Balance $1,441,095
Rolling Oaks Current Budget Amending Budget Change
Revenues $130,750 $401,411 $270,661
Net Increase in Projected Fund Balance $270,661
4
SECTION 2. EFFECTIVE DATE.
That this ordinance shall become effective immediately from and after its passage as the law
and charter in such cases provide.
DULY PASSED and adopted by the City Council of the City of Coppell, Texas, on the _____ day
of September 2010.
APPROVED:
______________________________
MAYOR PRO TEM
ATTEST:
____________________________________________
LIBBY BALL, CITY SECRETARY
APPROVED AS TO FORM:
_____________________________________
CITY ATTORNEY
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
Police
September 14, 2010
13
✔
CONTRACT/BID or PROPOSAL
Consider approval of an amendment to an existing agreement with Integrated Computer Systems (ICS) to upgrade
the City of Coppell Public Safety CAD and Records Management Information System at a cost of $666,595.00; and
authorizing the City Manager to sign.
The current CAD/RMS system was purchased in 2001 from a company that has been sold multiple times since 2001.
The current owners will no longer provide technical support and maintenance for the existing CAD/RMS system. This
leaves the city in the position that should the CAD/RMS system experience problems, there would be no one to make
the necessary repairs.
Funds for this purchase are being provided by General Fund Designated Fund Balance - E911 (50%) and by the Police
Special Revenue Fund - Seizures (50%).
Staff recommends approval.
)CAD-RMS System
Striving for Excellence
Memorandum
Date: 08/15/2010
To: Acting Chief Gary Nix
From: Captain Jim Cook
Subject: Request to Purchase CAD/RMS Equipment from
Integrated Computer Systems
I am submitting this memorandum to you in support of a City Council agenda item. The agenda
item is a request for permission to buy Computer Aided Dispatch (CAD) and Records
Management Systems (RMS) equipment from Integrated Computer Systems (ICS). The request
also includes computer equipment necessary to support the ICS software. One of the
complications with this request is that this purchase was not part of the budget for FY2009-2010.
This is because our existing CAD system is now at its “end of life” and there are no technicians
qualified to repair it should any problems or malfunctions occur. We originally purchased our
CAD/RMS system in 2001 from a company called Geo911. It was a small start-up company
with five to ten employees. A company called IPC bought Geo911 in 2007. In 2008, the system
was sold again to a company called Positron. A company called Tiburon subsequently bought
Positron in 2009. In the span of two years, our CAD system has passed through management
and support of three different companies. Tiburon stopped selling the CAD product we have and
stopped offering technical support and maintenance for it as well. The effect of these decisions
was to bring our CAD product very abruptly to its end of life. This was compounded by the fact
that Tiburon fired all of the technicians who were capable of working on the CAD system. This
leaves us in the position that there is no one capable of repairing our CAD system should
something go wrong with it. Because of this, the Police and Fire Departments are in need of a
new CAD/RMS system immediately. Members of both agencies collaborated to locate a vendor
capable of providing the necessary CAD/RMS functions needed to carry out their respective
public safety missions. This team was comprised of members of various divisions within the
police department (not just Communications), along with representatives from the Fire
Department Command Staff, Emergency Management (EM), the Purchasing Department,
Information Services, and the Engineering/GIS Department. The personnel from the
Communications Division developed a set of criteria that the new system would need to meet
both from an “essential to have” and a “nice to have” standpoint. This was used in conjunction
with the same type criteria from the other divisions in police and fire that would use the new
CAD/RMS system. A number of CAD/RMS systems were analyzed to determine compatibility
with our needs: Integrated Computer Systems, Tri-Tech, VisionAir, C.R.I.M.E.S., Spillman
Technologies, and CIS. After a lengthy selection and evaluation process, including sites visits to
the cities of Frisco and Wylie to observe the ICS system in action, it was the opinion of the team
that ICS was the best fit for the needs of the Police Department, Fire Department, and
Striving for Excellence
Emergency Management. The ICS system has all the functionality and capabilities of our
current CAD/RMS system, plus many more features. An executive committee comprised of
Deputy Chief Eric Greaser, Captain Brad Simpkins, Communications Manager Deborah Gallet,
Information Systems Manager James Loggins, and I worked with Tommy Galbraith, ICS Vice
President of Marketing, to make sure that PD/FD/EM all have what we need to maximize the
ICS system. We obtained a quote for CAD/RMS/Mobile Client software from ICS for
$666,595.00, including installation and training. This software will include basic features
such as: unit status monitoring, unit location and tracking via GPS, the ability to dispatch the
closest unit via GPS data, call-history files, alert files and caution indicators, premise and
emergency contact information, incident/offense reporting for PD and FD, arrest & booking
modules, field intelligence reporting, integration with the LiveScan fingerprinting system, and
messaging between units at their point of log-on. This software will also provide advanced
features such as the capability for supervisors/commanders to obtain unit status and/or call data
from any connected computer or smart phone. Additional enhanced features include pictometry,
magnetic card readers to obtain driver license information electronically, a racial profiling report
module, ticket writers interfaced with the RMS database, alarm permit billing and false alarm
tracking, a mug shot interface to submit photos to criminal histories via LiveScan, an enhanced
property room software and hardware suite with RFID tagging, tracking, and monitoring, crime
analysis tools with pin mapping, electronic case management and electronic criminal case
submittals, personnel tracking, and emergency management tools. The comprehensive
Emergency Management global incident command system affords the commander at an
emergency or disaster scene the capability to operate remotely without the need for involvement
from Communications personnel to utilize and coordinate involved public safety units. The
ability to file cases electronically will be a huge timesaver since detectives will not need to drive
to the Dallas County courthouse to deliver cases and a huge space saver since virtually all cases
are saved digitally/electronically so there are very few paper files to maintain. Both of these
aspects work well with the city’s green initiative to reduce costs and reduce negative impacts to
the environment. Additionally, ICS indicated they would be able to convert the master names
index of our current RMS system and pull that information into their system. This is a very
important conversion as it will facilitate the building of our new database of names with those of
people we’ve had contact with in the past who were suspects, victims, witnesses, and arrestees.
In order to get the ICS system in place, we will need to buy additional electronics to support the
new CAD/RMS infrastructure. This will require the purchase of equipment such as six servers,
three workstation computers for the operator consoles in Communications, and nine computer
monitors. To facilitate our move to electronic case submissions and digitized records, we will
need to purchase eighteen document scanners. We will need to purchase mapping software and
virus protection software for all of the new computers and servers. All of this equipment is
available for purchase through a DIR contract. We will also need a professional services
agreement with Duncan Solutions to provide an interface with their ticket writer equipment to
the ICS software. The cost of the infrastructure equipment is $94,601.
As you can see from the information contained in this brief memorandum, it is essential that we
replace our existing CAD system since it could suffer anything from a minor glitch to a
catastrophic breakdown and it could not be repaired. The replacement solution from ICS is the
best fit for the city’s public safety departments. The total cost for replacement of the old
CAD/RMS system and upgrade to new infrastructure to include the ICS CAD/RMS/Mobile
Client system is $761,196.
Please let me know if you have any questions or need any further information.
ICS STATEMENT OF WORK
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The City of Coppell
CITY OF COPPELL PUBLIC SAFETY CAD AND
RECORDS MANAGEMENT INFORMATION
SYSTEM
Section 1: Executive Overview
ICS is delighted to provide the City of Coppell (“the City”) a public safety CAD,
mobile and records software solution. Based on ICS’s conversations with the
City of Coppell, we feel this Statement of Work clearly addresses the
implementation tasks required for this project.
ICS’s experience confirms that successful completion of this type of project
depends upon the following basic elements:
A sound technical approach
Proven project management techniques
A team of skilled ICS consultants with the required technical skills
A high degree of participation by the City of Coppell management and
user personnel
Management Approach
To implement a public safety solution (including CAD, mobile data clients, and
records software) for the City of Coppell, ICS recommends a project team
managed by the City of Coppell. Both ICS and city personnel would be active
members of the team. Our objective is to organize a project team that will:
Provide for the participation of the City’s management and user personnel
during the installation and system testing stages of the project.
Enable clear definition of tasks and responsibilities of ICS and the City of
Coppell.
Establish the workflow for the ICS system and users throughout the
departments and to expedite system installation and ensure efficient and
maximum utilization of the system for the City.
Provide the initial and on going training to the users and management as
determined by the established system workflow.
The remainder of this section discusses the planned approach, which we believe
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meets these objectives.
Project Organization
The City of Coppell Project Manager will direct the implementation phase of the
City of Coppell public safety CAD, mobile and records software solution project.
The City of Coppell Project Manager will have overall responsibility for the
project. The City Project Manager will also be responsible for coordination of the
user and technical support departments and administrative management of City
personnel assigned to the project.
This structure establishes a clear interface with the City management
responsible for the system, and provides clear lines of authority to facilitate
decision-making and the early resolution of problems. Finally, the most important
aspect of this organization is that, while individual responsibilities are delineated,
ICS and city personnel will work closely as a team directed toward a common
goal.
The key responsibilities in the organization will be:
The City Project Manager will be the focal point for communications and
decision making between ICS and the City. The City Project Manager will
interface with the ICS Project Manager and will be responsible to the City
management for the project.
The ICS Project Manager will have responsibility for direction of the ICS
Project Team and will interface with the City Project Manager.
The ICS Project Team members will be responsible to the ICS Project
Manager for assigned implementation tasks.
The elements of installation for the proposed public safety system have been
included in a detailed Statement of Work on the next page.
ICS STATEMENT OF WORK
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The City of Coppell
Section II: Statement of Work
This section defines the scope of work to be accomplished by ICS in the
implementation of the ICS Public Safety CAD, Mobile and Records System.
The implementation will be performed in accordance with ICS’s General Terms
and Conditions Agreement, Software License Addendum, Software Support
Addendum, and this Statement of Work, hereinafter referred to as the ICS
Agreement. The tasks to be performed by ICS are defined herein. In addition,
the responsibilities of ICS and the City of Coppell are listed accordingly.
Changes to this Statement of Work will be processed in accordance with the
procedure described in "Appendix A. Project Change Control Procedure”. The
investigation and the implementation of changes may result in modifications to
the Estimated Schedule, Charges, and/or other Terms and Conditions of the
ICS Agreement.
The following are incorporated in and made part of this Statement of Work:
Appendix A: Project Change Control Procedures
Appendix B: ICS Software Sale and Support agreements
Project Scope
The scope of this Statement of Work (SOW) is to install and demonstrate the
software listed in the Software License Addendum which will make up the
installation of the City of Coppell’s public safety CAD, mobile and records
software solution. ICS will be responsible for delivering and installing the items
specified in this SOW so that they operate according to manufacturer's
specifications. Upon completion of this project all ICS responsibilities will be
considered complete and the City will operate according to the appropriate ICS
software support agreements.
Assumptions
This Statement of Work and ICS's estimates to perform the Statement of Work
are based on the following key assumptions:
1. This Statement of Work addresses installation activities.
2. ICS will provide and install software and services (as stated in the ICS
ICS STATEMENT OF WORK
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Agreement). The City will be responsible for providing all third party
hardware, software and services outside the scope of this agreement.
3. The City will be responsible for providing ICS the ESRI city maps and
aerial photos to be used in the ICS system as well as upgrading the maps
and aerial photos on a current basis. The maps will be provided in a
format and with the required data elements as required by the ICS
system. Maps for CAD require (1) ESRI ArcGIS Network Analyst
Concurrent User License, (4) ESRI ArcGis Engine Runtime Network
Extension License, (8) ArcGIS Engine Standard Runtime License, and (2)
ArcGIS Engine Runtime 9.3.1 Installation Packages.
4. The City will provide all required LAN/WAN cabling, 1GB minimum
routers/switches as required. All dispatch hardware will be segregated
from the City network via a separate LAN switch. The City will provide all
required communication phone lines, high speed internet access (for text
paging, remote status monitor access), VPN access for ICS remote
access support, TLETS hardware and software (all administrative
TLETS/NCIC access will be through the state supplied TLETS/NCIC
system), 911 (serial connection link from the E911 equipment to the ICS
911 gateway), MDC wireless connectivity (T1 inbound line, wireless router
and wireless service) and paging service providers (if PDA type devices
are utilized the City must supply the appropriate InfoRad software), IIS
Server and Term Server as required.
5. The City will be responsible for their currently owned hardware and
software and will provide any required hardware or software upgrades that
may be required. ICS will only install software supplied under this
agreement.
6. The City will supply a suitable physical environment for all the items
proposed, including 110V AC cabling, proper UPS backup, tape/disk
backup device, electrical work, construction or other activities that may be
required to prepare the system environment.
7. All training will be “on-site”, as stated in the ICS Agreement. ICS will
provide implementation management support for training preparation and
implementation. The City will provide a suitable location for training as well
as all required equipment.
8. ICS will only be responsible for the hardware and software functionality
that has been proposed. The ICS software proposed herein is provided as
a packaged system and includes no modifications to the manufacturer’s
specifications. The only criteria to be used in determining the functional
acceptance of the ICS hardware and software is the manufacturer’s
specifications.
9. Installation of all ICS proposed software will be the responsibility of ICS
including (1) MDC. All additional ICS MDC software will be installed by
ICS STATEMENT OF WORK
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the City.
10. All on-going software maintenance support is covered under the ICS
Software Support agreements.
11. Any project delays caused by the City may cause a delay in the entire
project schedule. The City understands that a single delay may cause a
project delay greater than the actual delay time itself, due to other
elements of the installation project, such as rescheduling critical
installation milestones. This procedure is described in "Appendix A.
Project Change Control Procedure", etcetera. Any delays will be
addressed in accordance with the procedure described in "Appendix A.
Project Change Control Procedure".
12. Any changes to the project will be addressed prior to the start of this
Statement of Work. The City will designate a person, called the City
Project Manager, to whom all ICS communications will be addressed and
who has the authority to act for the City in all aspects of the contract. This
is not to say decisions requiring counsel approval or other City
management intervention would be negated. The City will instruct the City
Project Manager on any limitations of authority.
13. The City will also designate a person as the central point of contact within
the City to provide all system administrator functions and have the
authority to act for the City. This is not to say decisions requiring
commissioner’s approval or other City management intervention would be
negated. The City will instruct the City System Manager on any limitations
of authority. This person will be called the City System Manager and have
the skills to provide technical support for the overall system and to support
the City’s users on an ongoing basis. This person will be required to have
extensive knowledge of third party hardware and software products such
as, but not limited to, Microsoft Operating Systems, SQL Server, System
Back-up Software (Backup Exec, SQL Server), Crystal Reports 11 or
newer (if licensed and utilized by the City ), etc.
14. The City will be responsible for installing and supporting the City’s
LAN/WAN (wireless network) and provide a person with adequate training
and knowledge.
15. The City will be responsible for ensuring that all users of the ICS system
are adequately trained in the use of the system as well as new future
releases.
16. The City will be responsible for ensuring that all users of the ICS system
are adequately trained in the use of the Microsoft Operating Systems as
well as future releases.
17. If purchased, at least one appointed user will be responsible for providing
reports from the ICS system using ICS IntelliQuery and/or Crystal
Reports. If Crystal is the chosen application, this person will be required to
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have satisfactorily completed training on Crystal 11 (or newer) report
writing software. These classes are offered at all major training facilities.
18. ICS will install and test the ICS Mobile Software on one selected MDC
and customer will install software on the remaining MDCs.
19. Customer will be responsible for all future hardware and software
installations on all MDCs.
ICS Deliverables, Tasks and Responsibilities
The tasks ICS will perform are described below.
INSTALL SYSTEM
The purposes of Tasks 1 through 3 in this section are to deliver, install and test,
software for dispatch (CAD), mobile data client and the records software
solution. The specific software to be delivered and installed by ICS is itemized
in the ICS Software Agreements. The tasks are listed below:
Task 1: Project Management Implementation Services
The objective of this task is to assist the City Project Manager in establishing
the framework for project communications, reporting, procedural and
contractual activity. The ICS Project Manager will be responsible for this task.
The following subtasks will be performed by ICS:
Project Planning
Review the Statement of Work and the contractual responsibilities of
both parties with the City Project Manager.
Assist the City Project Manager in coordinating the establishment of
the project environment.
Develop a project plan that will integrate with the City’s project plan.
Develop a project timeline with dates for task completion and project
completion.
Develop a change control plan.
ICS STATEMENT OF WORK
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Project Tracking and Reporting
Assist the City Project Manager to measure, track and evaluate
progress against the project plan.
Assist the City Project Manager review project tasks, schedules, and
resources and make changes or additions, as appropriate.
Administer the project change control procedure.
Review and analyze project change requests.
Completion Criteria: This task will be complete when the Dispatch (CAD),
Mobile Data Client and Records Software Solution project plan and timeline
have been established and agreed upon by both ICS and the City of Coppell.
Deliverables: Project timeline acceptable to the City with respect to timing and
detail.
Task Completed date________ City of Coppell X________________________
ICS X__________________________
Task 2: Orient Project Team
The objective of this task is to orient the project participants to the City’s
goals and environment. The orientation consists of the following subtasks:
Orient the project team to the project objectives and approach.
Review the Statement of Work and provide clarification as required.
Review the project plan, the project schedule and ICS’s and the City’s
contractual responsibilities.
Review the project change control procedure.
Orient the project team to project management methodology.
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Completion Criteria: This task will be complete when the orientation sessions
for the project staff is complete.
Deliverables: None.
Task Completed date__________ City of Coppell X_____________________
ICS X __________________________
Task 3: Deliver Software
ICS will deliver and set up the following software: ICS CAD, ICS Gateway, ICS
MDC and ICS Records software listed on the “ICS Software License
Addendum”, according to the project plan.
Completion Criteria: This task will be considered complete when software listed
in the “ICS Software License Addendum” have been delivered, installed and
tested. The only criteria used for approval of the software will be that it
functions in accordance with the software documentation (in accordance with
the project plan).
Deliverables: All ICS software listed on the ICS Software License Addendum is
delivered, installed and ready for customer to begin the setup of all required
code tables.
Task Completed date____________ City of Coppell X__________________
ICS X ___________________________
Task 4: Conduct “Agency Implementation Review" Session
ICS will assist the system manager in conducting and documenting an agency-
wide CAD and Mobile review of operations, paper flow, user responsibilities and
system requirements. The review sessions will be attended by the selected
project team and will include an in-depth demonstration of the ICS CAD, Mobile
and Records System software, as well as agency customizable options within
the system. At the conclusion of the agency review sessions, each team
ICS STATEMENT OF WORK
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member will have a thorough understanding of how the ICS CAD, Mobile and
Records system will be implemented in their department. The City of Coppell
will be responsible for reviewing all other City supported agency requirements
as they relate to the implementation on the new ICS system.
The review sessions are a key component to achieve overall success and
agency system satisfaction. These sessions will consist of an in-depth analysis
of each department’s current procedures. They will establish the requirements
for the core system layout, implementation, data flow, and management
approval design.
At a minimum, the following personnel will be required to attend the agency
implementation review sessions: Project Manager, System Manager,
department manager, and one assistant from each department within the
agency.
Completion Criteria: This task will be considered complete when the review is
completed and a successful system implementation plan is established and is
accepted by ICS and the City Project Manager (in accordance with the project
plan).
Deliverables: None
Task Completed date____________ City of Coppell X___________________
ICS X __________________________
Task 5: Conduct System Manager Training Session
ICS will conduct training sessions for the system manager on the CAD Server
and Gateway Software. This training is intended to educate the System
Manager on the proper use and maintenance of the CAD Server and Gateway
Software.
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the System Manager on the software listed in
the “ICS Software License Addendum”, in accordance with the project plan.
However, ICS will continue to support ICS’s Software in accordance with the
“ICS Software Support Addendum”.
Deliverables: None
ICS STATEMENT OF WORK
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Task Completed date____________ City of Coppell X___________________
ICS X __________________________
Task 6: Conduct CAD Implementation Services
ICS will assist the City with the building of CAD GEO files after the City supplied
ESRI maps have been certified to have a minimum accuracy rate of 99%. ICS
will electronically compare the City supplied ESRI maps to the City supplied
MSAG data and produce a detailed report of the results. This task is intended
to streamline the setup of the CAD GEO files and educate the System Manager
on the proper use and maintenance of the CAD Software.
Completion Criteria: This task will be considered complete upon completion of
the training, certification and GEO file preparation for the CAD system, as listed
in the “ICS Software License Addendum”, in accordance with the project plan.
However, ICS will continue to support ICS’s software in accordance with “ICS’s
Software Support Addendum”.
Deliverables: None
Task Completed date____________ City of Coppell X____________________
ICS X ___________________________
Task 7: Conduct “On-site CAD and Mobile Training" Session
ICS will conduct two (2) ICS-CAD and six (6) ICS-Mobile training sessions for
up to six (6) City employees each class (designated by the City Project
Manager) on the proper use and maintenance of the ICS CAD and Mobile
software applications. Other training requirements will be done by the City of
Coppell train-the-trainer(s) team.
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
ICS STATEMENT OF WORK
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Task Completed date____________ City of Coppell X____________________
ICS X ___________________________
Task 8: Conduct “On-site Field Reporting Training" Session
ICS will conduct seven (7) ICS- Mobile/In-house Field Reporting training
sessions for up to six (6) City employees. Each class (designated by the City
Project Manager) will train on the proper use and maintenance of the ICS
Mobile/In-house Field Reporting software applications. Other training
requirements will be performed by the City of Coppell train-the-trainer(s) team.
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
Task Completed date ____________ City of Coppell X__________________
ICS X __________________________
Task 9: Conduct “On-site Case Management Training" Session
ICS will conduct two (2) ICS-Case Management/Property Processing training
sessions for up to six (6) City employees per class (designated by the City
Project Manager) on the proper use and maintenance of the ICS Case
Management/Property processing software applications. Other training
requirements will be done by the City of Coppell train-the-trainer(s).
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
Task Completed date____________ City of Coppell X___________________
ICS STATEMENT OF WORK
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ICS X __________________________
Task 10: Conduct “On-site Property Room Training" Session
ICS will conduct one (1) ICS-Property Room Management training session for
up to six (6) City employees (designated by the City Project Manager) on the
proper use and maintenance of the ICS Property Room software applications.
Other training requirements will be done by the City of Coppell train-the-
trainer(s).
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
Task Completed date____________ City of Coppell X____________________
ICS X ___________________________
Task 11: Conduct “On-site Fire Records Training" Session
ICS will conduct four (4) ICS-Fire Records training sessions for up to six (6) City
employees per class (designated by the City Project Manager) on the proper
use and maintenance of the ICS Fire Records software applications. Other
training requirements will be done by the City of Coppell train-the-trainer(s).
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
Task Completed date____________ City of Coppell X____________________
ICS X ___________________________
Task 12: Conduct “On-site EOC/Incident Command Training" Session
ICS STATEMENT OF WORK
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ICS will conduct two (2) ICS-EOC/Incident Command training sessions for up to
six (6) City employees per class (designated by the City Project Manager) on
the proper use and maintenance of the ICS EOC/Incident Command software
applications. Other training requirements will be done by the City of Coppell
train-the-trainer(s).
Completion Criteria: This task will be considered complete upon completion of
the training and certification of the training on the software listed in the “ICS
Agreement”, in accordance with the project plan. However, not closed to
continued support (in accordance with ICS’s Software Support Addendum) from
ICS Technical Staff.
Deliverables: None
Task Completed date____________ City of Coppell X___________________
ICS X __________________________
The City of Coppell Responsibilities
The responsibilities listed in this section are in addition to those responsibilities
specified in the ICS Agreement and are to be provided at no charge to ICS.
ICS's performance is predicated upon the following responsibilities being
fulfilled by the City.
PROJECT MANAGER
Prior to the start of this Statement of Work the City will designate a person,
called the City Project Manager, to whom all ICS communications will be
addressed and who has the authority to act for the City in all aspects of the
contract. This is not to say decisions requiring city council approval or other
City management intervention would be negated. The City will instruct the City
Project Manager on any limitations of authority.
The responsibilities of the City Project Manager include:
Provide the initial and on going training to the users and management as
determined by the established system workflow.
ICS STATEMENT OF WORK
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Serve as the interface between the ICS project team and all the City
departments participating in this project.
Assist ICS in administering the Project Change Control, in accordance
with "Appendix A. Project Change Control Procedure"
Manage project status meetings.
Obtain and provide information, data, decisions and approvals, within
three working days of ICS's request unless the City and ICS agree to an
extended response time.
Resolve deviations from project plans, which may be caused by the City.
Help resolve project issues and escalate issues within the City
organization.
Determine and schedule the appropriate personnel to attend training
sessions and/or meetings.
Select a System Administrator and provide needed training.
PROJECT PERSONNEL
The City will make available appropriate personnel to participate in the ICS
tasks described in this Statement of Work. The City retains administrative and
personnel responsibility for these people. The following skill sets are
anticipated to be required:
System Manager
Call takers/ dispatchers
Officers
Administration
Installation personnel
PROJECT RESPONSIBILITIES
The City of Coppell Responsibilities includes:
ICS STATEMENT OF WORK
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Provide all communication lines; including internet access, wireless
modems, wireless activation, 911 serial RJ45/DB9 connections as
required, IIS server, Term server, TLETS (Omnix 2000 system and
associated services), VPN for support and text paging service provider(s).
Provide and install all UPSs, patch panels and certified 1GB cabling,
routers and switches.
Provide ICS approved GPS (NMEA 0813 V2.2 or greater) receivers for
mobile units.
Provide ProQA software for the ICS EMS interface
City personnel will unpack all equipment and the City will discard all
packing and shipping materials.
Designate a person as the central point of contact, within the City, to
provide all system administrator functions and have the authority to act for
the City. This person will be called the City System Manager and have the
skills to provide technical support to the City users.
Make all reasonable efforts to comply with the implementation schedule
as defined by the Project manager.
Provide appropriate, timely information, as requested by ICS.
Provide all workstations, power and LAN cabling, etc. for the purposes of
the training sessions.
Designate people to attend the training sessions.
Review and approval of all deliverables within five days. After five days
deliverable will be considered complete unless specific reasons are
submitted in writing to the ICS project manager.
Provide connections and ports on the city network as needed.
Provide for system backup hardware and implement the necessary
procedures for security, virus protection, backup and recovery of ICS
CAD system and their data, as determined by the City.
Populate all code tables and other data fields required by the system.
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Provide for all on-going user and operations training after the initial "On-
site Training" sessions.
Provide Windows 2003 Server or newer, Windows XP or Windows 7,
SQL 2008 and Crystal Reports 11.5 or newer (if applicable) training prior
to software installation. Provide all on-going user and operations training.
The City is responsible for the identification and interpretation of any applicable
laws, regulations, and statutes that affect the City application systems or
programs which ICS will implement or have access to during this project. It is the
responsibility of the City to assure that the systems and programs meet the
requirements of those laws. The City is responsible for insuring the project
manager and the systems manager are assigned and available for the entire
project.
Task Completed date____________ City of Coppell X____________________
ICS X ___________________________
Completion Criteria
The project will be considered complete when the ICS tasks described in this
Statement of Work have been fulfilled.
If any part of the project completion criteria is delayed due to the City’s failure to
fulfill its’ responsibilities, as stated in this Statement of Work, then ICS will have
the option of (A): demonstrating the software as is (i.e. utilizing the City’s
hardware, if available, or on ICS supplied demonstration hardware, utilizing ICS
demonstration software and data files in a stand alone configuration); or (B): if
the City does not wish to see a demonstration or cannot agree on a
demonstration date within 20 working days after ICS’s written notice, upon
completion of option (A) or (B) the project will be considered complete.
Estimated Schedule
Software will be installed within 90 days of receiving the City of Coppell’s
purchase order and will follow the project schedule that is defined by ICS’s
Project Manager and the City Project Manager.
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Charges
The fixed price for the proposed system will be $666,595.00. This includes the
tasks defined in the ICS Statement of Work and the ICS Software License
Addendum. On-going software support will be provided separately and billed
annually in advance in accordance with ICS software support agreement.
The City will procure the ICS software and services listed. ICS Software Support
Agreement will be billed annually. The additional monies will be invoiced in
milestone payments.
The City will be invoiced at the following milestones. Payments will be:
$333,297.00 at the completion of Task 1, 2 & 3
$66,659.00 at the completion of Task 4, 5 & 6
$66,659.00 at the completion of Task 7, 8, 9 & 10
$33,329.00 at the completion of Task 11 & 12
$99,988.00 upon Go-Live
$66,663.00 30 days after Go-Live.
Invoices will be payable in accordance with the state government code 2251.
Signature Sheet
On the next page is the signature page for this Statement of Work. Signature on
this document will signify acceptance of this agreement.
ICS STATEMENT OF WORK
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Customer Agreement Services
Scope of Services, Completion Criteria, charges, and other applicable terms:
See the attached Statement of Work entitled the City of Coppell CAD, Mobile and
Records System, dated August 24, 2010.
Payment schedule, as reflected in the Statement of Work will be:
$333,297.00 at the completion of Task 1, 2 & 3
$66,659.00 at the completion of Task 4, 5 & 6
$66,659.00 at the completion of Task 7, 8, 9 & 10
$33,329.00 at the completion of Task 11 & 12
$99,988.00 upon Go-Live
$66,663.00 30 days after Go-Live.
Invoices will be payable upon receipt.
Both parties agree that the complete agreement between the parties, concerning
these Services, will consist of the ICS General Terms and Conditions Agreement,
Software License Addendum, Software Support Addendum, and this Statement of
Work, or any equivalent agreement signed by both parties.
Agreed to: Agreed to:
Customer name: City of Coppell Integrated Computer Systems Inc.
BY __________________________ BY __________________________
Authorized signature Date
Ray Sims___________________
Authorized Name (print) Authorized Name (print)
Customer Address: ICS Address:
City of Coppell Integrated Computer Systems Inc
3499 FM 1461
McKinney, Texas 75071
ICS STATEMENT OF WORK
19 Material contained within
is confidential to
The City of Coppell
APPENDIX A. Project Change Control Procedure
The following defines the required procedure to submit a change to this
Statement of Work (SOW).
A Project Change Request (PCR) will be the vehicle for communicating
change. The PCR must describe the change; the rationale for the change
and the effect the change will have on the project.
The designated Project Manager of the requesting party will review the
proposed change and determine whether to submit the request to the other
party.
Both Project Managers will review the proposed change and approve it for
further investigation or reject it. ICS will specify any charges for such
investigation. If the investigation is authorized, the Project Managers will sign
the PCR, which will constitute approval for the investigation charges. ICS will
invoice the city for any such charges. The investigation will determine the
effect that the implementation of the PCR will have on price, schedule and
other terms and conditions of the ICS agreement.
A written Change Authorization and/or Project Change Request (PCR) must
be signed by both parties to authorize implementation of the investigated
changes.
ICS STATEMENT OF WORK
20 Material contained within
is confidential to
The City of Coppell
APPENDIX B: Software Notes
On the following pages are the hardware and software components of the ICS
proposal.
Software Notes:
Software listed here only includes application software requested by the City of
Coppell. Other software may be included at an additional charge. Third party
software prices (other than ICS) are subject to change. ICS reserves the right to
install current releases of proposed software and, when appropriate, substitute
software for equal or better functionality. Software prices do not include
modifications.
Ongoing hardware maintenance and software support is being offered as part of
this Statement of Work. The ICS maintenance and support options include the
following:
Level III software maintenance covers software enhancements, on-site support,
online support and telephone support from 8 a.m. to 5 p.m., Monday through
Friday, excluding major holidays for designated system manager. Emergency-
only support will be provided for ICS-CAD (see ICS Software Support Level III
support documentation).
Third party software maintenance and operational support will be provided by the
software manufacturer.
SOFTWARE LICENSE ADDENDUM Date: 8/12/2010
Page 1 of 5
Integrated Computer Systems, Inc.
3:08 PM 2010 Coppell SW 5 Con.
Integrated Computer Systems, Inc.
3499 FM 1461 3499 FM 1461
McKinney, Texas 75071 McKinney, Texas 75071
(214) 544-0022 Fax: (214) 544-0025 (214) 544-0022 Fax: (214) 544-0025
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referred to as LICENSEE or CUSTOMER.
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Texas 75071, hereafter referred to as ICS; and The City of Coppell, with its principal location at 255 Parkway Blvd, Coppell, Texas 75019 hereinafter
referred to as LICENSEE or CUSTOMER.
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Texas 75071, hereafter referred to as ICS; and The City of Coppell, with its principal location at 255 Parkway Blvd, Coppell, Texas 75019 hereinafter
referred to as LICENSEE or CUSTOMER.
A. On 05 /11 / 1992 , ICS and LICENSEE entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" hereinafter referred to as the
Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and the terms and conditions of this Addendum which are contained on
the front and reverse sides of this page, LICENSEE agrees to License the following items from ICS:
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Texas 75071, hereafter referred to as ICS; and The City of Coppell, with its principal location at 255 Parkway Blvd, Coppell, Texas 75019 hereinafter
referred to as LICENSEE or CUSTOMER.
A. On 05 /11 / 1992 , ICS and LICENSEE entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" hereinafter referred to as the
Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and the terms and conditions of this Addendum which are contained on
the front and reverse sides of this page, LICENSEE agrees to License the following items from ICS:
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Texas 75071, hereafter referred to as ICS; and The City of Coppell, with its principal location at 255 Parkway Blvd, Coppell, Texas 75019 hereinafter
referred to as LICENSEE or CUSTOMER.
A. On 05 /11 / 1992 , ICS and LICENSEE entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" hereinafter referred to as the
Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and the terms and conditions of this Addendum which are contained on
the front and reverse sides of this page, LICENSEE agrees to License the following items from ICS:
AUTHORIZED UNIT EXTENDEDAUTHORIZEDUNIT EXTENDED
ITEM NUMBER DESCRIPTION USERS QTY PRICE PRICEITEM NUMBER DESCRIPTION USERS QTY PRICE PRICE
COMMUNICATION GATEWAY SERVER SOFTWARECOMMUNICATION GATEWAY SERVER SOFTWARE
MESSAG SYS System Wide Messaging (function installed with each ICS module license)NA 1 $6,500 $0MESSAG SYS System Wide Messaging (function installed with each ICS module license)NA 1 $6,500 $0
911-H 911 Gateway Host License 1 1 $5,500 $0911-H 911 Gateway Host License 1 1 $5,500 $0911-H 911 Gateway Host License 1 1 $5,500 $0
TLET2-H TLETS 2000 TCIP Host Gateway License 1 1 $8,500 $0TLET2-H TLETS 2000 TCIP Host Gateway License 1 1 $8,500 $0
CDMA/GPRS-H WARDN CDMA/GPRS Network Controller Host License Software 1 1 $8,500 $8,500CDMA/GPRS-H WARDN CDMA/GPRS Network Controller Host License Software 1 1 $8,500 $8,500
TEXTP-H Text Paging Host License 1 1 $3,500 $3,500TEXTP-H Text Paging Host License 1 1 $3,500 $3,500TEXTP-H Text Paging Host License 1 1 $3,500 $3,500
TEXTP-ENH-H Enhanced Text Paging Host License ( requires TEXTP-H and TEXTP-C)1 1 $4,500 $4,500TEXTP-ENH-H Enhanced Text Paging Host License ( requires TEXTP-H and TEXTP-C)1 1 $4,500 $4,500
PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII
BLACK-INT
PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII
for $1080 for quantity of 1. SMTP Server to be provided by client. (This 1 1 $1,995 $1,995BLACK-INT for $1080 for quantity of 1. SMTP Server to be provided by client. (This
service is required and must be accessible from the gateway where the 1 1 $1,995 $1,995BLACK-INT service is required and must be accessible from the gateway where the
paging solution is installed.)
1 1 $1,995 $1,995
paging solution is installed.)paging solution is installed.)
InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client.
INFORAD-INT
InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client.
(This service is required and must be accessible from the gateway where the 1 1 Customer will provide Customer will provideINFORAD-INT
InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client.
(This service is required and must be accessible from the gateway where the 1 1 Customer will provide Customer will provideINFORAD-INT (This service is required and must be accessible from the gateway where the
paging solution is installed.)
1 1 Customer will provide Customer will provide
paging solution is installed.)
REPORT WRITERSREPORT WRITERS
ICSINTL-QRU ICS IntelliQuery Report Writer Runtime License 5 1 $744 $744ICSINTL-QRU ICS IntelliQuery Report Writer Runtime License 5 1 $744 $744
DICTION-INTL ICS IntelliQuery Data Dictionary NA 1 $1,500 $1,500DICTION-INTL ICS IntelliQuery Data Dictionary NA 1 $1,500 $1,500DICTION-INTL ICS IntelliQuery Data Dictionary NA 1 $1,500 $1,500
SOFTWARE MANAGEMENT TOOLS SOFTWARE MANAGEMENT TOOLS
SYSMGR-CON Management Console (geo-files, running orders and code tables)1 5 $150 $0SYSMGR-CON Management Console (geo-files, running orders and code tables)1 5 $150 $0SYSMGR-CON Management Console (geo-files, running orders and code tables)1 5 $150 $0
GEO-SCRUB Geo-Scrubbing Tool NA 1 $6,500 $6,500GEO-SCRUB Geo-Scrubbing Tool NA 1 $6,500 $6,500
ICS CAD ICS CAD
ICSCAD-DISP Multi. Jurisdiction IBRS CAD Software License ( Dispatcher / Call Taker)1 3 $12,500 $0
ICS CAD
ICSCAD-DISP Multi. Jurisdiction IBRS CAD Software License ( Dispatcher / Call Taker)1 3 $12,500 $0ICSCAD-DISP Multi. Jurisdiction IBRS CAD Software License ( Dispatcher / Call Taker)1 3 $12,500 $0
ICSCAD-MAINT Multi. Jurisdiction IBRS CAD Software License (Maintenance/Training)1 1 $2,500 $2,500ICSCAD-MAINT Multi. Jurisdiction IBRS CAD Software License (Maintenance/Training)1 1 $2,500 $2,500
DOCLOC Document Locator, Image & Sound Indexing License 1 3 $500 $1,500DOCLOCDocument Locator, Image & Sound Indexing License 1 3 $500 $1,500DOCLOCDocument Locator, Image & Sound Indexing License 1 3 $500 $1,500
911-C 911 Gateway Client License 1 2 $1,500 $0911-C 911 Gateway Client License 1 2 $1,500 $0
911-C 911 Gateway Client License 1 2 $1,500 $3,000911-C 911 Gateway Client License 1 2 $1,500 $3,000
TLET 2000-C TLETS 2000 TCPIP Client License 1 2 $500 $0TLET 2000-C TLETS 2000 TCPIP Client License 1 2 $500 $0TLET 2000-C TLETS 2000 TCPIP Client License 1 2 $500 $0
TLET 2000-C TLETS 2000 TCPIP Client License 1 2 $500 $1,000TLET 2000-C TLETS 2000 TCPIP Client License 1 2 $500 $1,000
RACIAL PRO-H Racial Profiling Host License 1 1 $5,000 $5,000RACIAL PRO-H Racial Profiling Host License 1 1 $5,000 $5,000
RACIAL PRO-C Racial Profiling Client License 1 5 $200 $1,000RACIAL PRO-C Racial Profiling Client License 1 5 $200 $1,000RACIAL PRO-C Racial Profiling Client License 1 5 $200 $1,000
FALS-ALM Alarm and False Alarm Billing/Tracking 1 4 $1,500 $6,000FALS-ALM Alarm and False Alarm Billing/Tracking 1 4 $1,500 $6,000
CAD MAPPING/AVLCAD MAPPING/AVLCAD MAPPING/AVL
Initial CAD ICS Mapping Host License (requires acceptable ESRI maps from CADMAP-H-L2 Initial CAD ICS Mapping Host License (requires acceptable ESRI maps from
customer) 1 1 12,000 12,000CADMAP-H-L2 customer) 1 1 12,000 12,000customer)
3:08 PM 2010 Coppell SW 5 Con.
SOFTWARE LICENSE ADDENDUM
Pursuant to the terms and conditions contained in this Addendum, ICS and LICENSEE desire to
supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum, and other
good and valuable consideration, the promises contained herein, the receipt and sufficiency of which is
hereby acknowledged, the parties hereto agree as follows:
1. LICENSED SOFTWARE
ICS agrees to provide LICENSEE with the ICS software described in this Addendum.
A. LICENSEE may subsequently order additional ICS Software from ICS and executing the
copy of a SOFTWARE LICENSE ADDENDUM that ICS sends to confirm LICENSEE's
request.
B Upon execution by LICENSEE and ICS, such additional SOFTWARE LICENSE
ADDENDUM shall become effective.
C. At no additional charge, ICS shall provide LICENSEE electronic documentation on every
licensed workstation. The ICS Software's specifications are contained in such
documentation. All documentation provided to LICENSEE including, but not limited to,
user manuals for the ICS Software, shall be deemed to be included within the definition
of the ICS Software. Printed copies of the documentation are available for an additional
charge.
2. SOFTWARE ENVIRONMENT
In order for the ICS Software to function correctly, LICENSEE must provide a hardware and
software environment in accordance with ICS' specifications. Such environment includes, but is not
limited to, use of the appropriate operating system at the version and release levels specified by ICS.
3. INSTALLATION
Unless otherwise specified in this Agreement, LICENSEE shall furnish all necessary labor and
shall assure full responsibility for the installation of the software on LICENSEE's hardware.
A. If ICS installs the ICS Software, the date on which ICS installs the ICS software shall
hereinafter be referred to as the Software Installation Date.
B. If LICENSEE installs the ICS Software, then the date of delivery shall be deemed to be
the Software Installation Date.
4, LICENSEE FEES
LICENSEE agrees to pay the license fees for the ICS Software specified herein.
5. OTHER SERVICES
LICENSEE agrees to pay ICS for my services provided at LICENSEE’s request and not
otherwise specified in this Addendum. Such services include, but are not limited to, hand delivery of the
ICS Software to LICENSEE.
6. PAYMENT.
LICENSEE agrees to pay for the ICS Software in accordance with the following:
A. Upon execution of this Addendum, LICENSEE agrees to pay fifty percent (50%) of the
license fee specified in this Addendum, unless otherwise specified in this Agreement.
B. Within ten (10) days after the Software Installation Date, LICENSEE agrees to pay the
balance of the fees specified herein.
7. SOFTWARE ACCEPTANCE
Within (30) days after the Software Installation Date, LICENSEE shall examine the ICS
Software. If LICENSEE does not accept the ICS Software, it shall state its reasons in writing to ICS
within such thirty days.
A. The ICS Software s performance in accordance with the ICS Software's specifications is
the sole criteria to be used in determining acceptance. If the ICS Software performs in
accordance with such specifications, it shall be deemed accepted by LICENSEE.
B. If the ICS Software does not perform in accordance with its specifications and
LICENSEE gives notice of its non-acceptance of the ICS Software within such thirty (30)
days, ICS shall have sixty (30) days after LICENSEE's notice to ICS within which to make
such changes and/or corrections to the ICS Software, if any, as ICS deems necessary.
When ICS informs LICENSEE that the ICS Software is ready for CUSTOMER’s
examination, CUSTOMER shall examine the ICS Software and inform ICS of its
acceptance or non-acceptance in accordance with this Section.
C. If LICENSEE does not give ICS written notice of non-acceptance within thirty (30) days
after the Software Installation Date, then the ICS Software shall be deemed accepted by
LICENSEE on the thirty-first (31st) day after the Software Installation Date.
D. If the ICS Software has not been accepted within thirty (30) days after the Software
Installation Date, then ICS may terminate this Addendum upon notice in accordance with
the following:
(1) LICENSEE shall return to ICS the non-accepted ICS Software provided pursuant
to this Addendum.
(2) Upon receipt of such software. ICS shall refund the license fee paid by
LICENSEE for such software. ICS' refunding such license fees to LICENSEE
shall release ICS from all obligations and liability arising out of this Addendum.
E. In any event, LICENSEE's use of the ICS Software in LICENSEE's business operations
for more than thirty (30) days shall be deemed acceptance.
8. LICENSED SOFTWARE OWNERSHIP
LICENSEE agrees that ICS claims exclusive ownership of the ICS Software.
A. LICENSEE agrees that LICENSEE acquires neither ownership nor any other interest in
the ICS Software, except for the right to use and possess the ICS Software in
accordance with the terms and conditions of this Addendum and the Agreement.
B. All rights not expressly granted to LICENSEE are retained by ICS.
9. SOFTWARE LICENSE
ICS hereby grants to LICENSEE a non-exclusive and non-transferable license for the use and
possession of the ICS Software, in accordance with, and pursuant to, the Software Licensee Addendum
and the Software Support Addendum.
A. ICS software is per seat and can be installed on any computer up to the maximum
licensed seats per application.
B. Customer understands that the Licensed Software is designed to run in a specified
operating environment which includes hardware, software and related equipment not
provided by ICS. Customer is responsible for assuring that the appropriate hardware
equipment, related components and all cabling are installed timely and are suitable for
the successful installation of the Licensed Software.
C. Customer agrees to provide the management interface and support necessary to
successfully complete the implementation of the Licensed Software. This support
includes upper level management, priority setting and timely involvement during and after
changes in Customer’s internal policies or procedures which directly affect the software
implementation.
D. Customer shall assign an upper level employee to serve as the Customer Liaison for the
duration of the Licensed Software implementation. If Customer must replace the
Customer Liaison for reasons beyond its control, Customer will assign a new Customer
Liaison as soon as reasonably possible. ICS is not responsible for any delay caused
directly or indirectly by the reassignment of the Customer Liaison. In addition to other
duties and responsibilities, the Customer Liaison shall:
(i) Provide timely answers to ICS’s requests for information;
(ii) Coordinate a mutually agreeable implementation and training schedule;
(iii) Have authority to sign for and obligate Customer to any matters relating to service
requests, design documents, performance test documents and/or delivery and
service dates;
(iv) In situations where Customer participation is required, provide timely input for
systems definition, detail design, and use of the software system.
E. Customer is responsible for creating and maintaining its master files, tables and the like
which includes accurate data entry, accurate file editing and overall file control to assure
successful systems performance.
F. Customer shall provide qualified personnel with sufficient backup to be trained to use the
Licensed Software and to interpret the output. Applying the output information in
Customer’s environment is Customer’s sole responsibility.
C. The ICS Software is provided in object code format only. LICENSEE agrees not to
modify, reverse engineer, reconstitute, de-compile and/or disassemble the ICS Software.
LICENSEE expressly agrees that the license granted herein gives it no rights
whatsoever to the ICS Software
D. Without ICS written consent, CUSTOMER may not make any copies at the ICS Software,
except one copy solely for archival purposes.
E. If Customer wishes to add additional authorized workstation or Licensed Standard
Software beyond those specified in the Software License Addendum, customer agrees to
pay the additional License fees at the then current software prices in effect. Software
Support fees shall be increased according to the upgraded Licensed Software fees on
the next annual billing date after the additional Licensed Software is added.
F. Customer shall notify ICS if additional authorized workstation need to be added to access
the Licensed Software and will pay the additional authorized workstation fees promptly
when invoiced.
On any copy of the ICS Software made by CUSTOMER, CUSTOMER must reproduce all
copyright notices and any other proprietary legends.
G. LICENSEE agrees that ICS may enter LICENSEE's business promises during regular
business hours to determine LICENSEE’s compliance with this Section.
H. LICENSEE shall not use the ICS Software in service bureau, time sharing, and/or remote
site operations without the express written consent of ICS and payment of additional fees
to ICS.
I. Without ICS' express written consent, LICENSEE shall not modify the ICS Software nor
shall LICENSEE use any means other than the ICS Software to modify the files used by
the ICS Software.
J. Provisions to the contrary notwithstanding, if either the Agreement or this Addendum is
terminated, the license granted herein shall immediately terminate.
K. The license granted in this Section shall automatically renew subject to the terms and
conditions of this Addendum and the Software Update/Relicense Addendum, at ICS'
then current license fees, unless ICS or LICENSEE gives the other notice of intent not to
renew the license.
10. TRANSFERS
Except as explicitly provided for in this Agreement, LICENSEE agrees that it shall neither
attempt nor actually sell, give, lend, lease, convoy, transfer, license, provide, diminish, copy, nor in any
other manner alienate any of its rights in the ICS Software, whether or not ever modified.
11. PROPERTY RIGHTS
The parties agree that ICS Software including, but not limited to, programs in source and/or
object code formal, systems designs, applications, routines, techniques, ideas, formulae, and/or know-
how utilized and/or developed by ICS are and shall remain the exclusive property of ICS. LICENSEE
agrees that the ICS Software consists of ICS' trade secrets. ICS shall retain all copyright interests in the
ICS Software, whether published or unpublished.
A. All, if any, modifications made to the ICS Software by ICS shall be the exclusive property
of ICS and such modifications shall be deemed to be included within the definition of ICS
Software.
12. NONDISCLOSURE
LICENSEE agrees not to disclose the ICS Software. LICENSEE further agrees that the ICS
Software contains trade secrets of ICS that LICENSEE shall keep the ICS Software confidential, and
that LICENSEE shall not remove such proprietary notices as ICS may choose to place on the ICS
Software.
A. LICENSEE agrees to inform all of LICENSEE's employees who have access to the ICS
Software as to the provisions of this Section.
B. LICENSEE agrees to limit access to the ICS Software to those employees who, in the
course of their employment, need access to the ICS Software.
C. LICENSEE agrees not to permit any independent contractor, including, but not limited to,
consultants, any access to the ICS Software without such independent contractor's first
executing ICS' then standard non-disclosure/non-competition agreement and returning to
ICS an executed copy. ICS shall provide LICENSEE a copy of such agreement upon
request.
D. Except as provided in Paragraph E of this Section, LICENSEE agrees that it will use its
best efforts to ensure that all of LICENSEE's employees who review the documentation
and/or receive ICS training shall first execute ICS' then standard non-disclosure/non-
competition agreement and return to ICS an executed copy. ICS shall provide
LICENSEE a copy of such agreement upon request. In either case LICENSEE agrees to
inform LICENSEE’s employees of the non-disclosure/non-competition agreement
between ICS and LICENSEE.
E. LICENSEE agrees that all of LICENSEE’s employees who have programming and/or
application software knowledge to the extent that it could jeopardize the security and
trade secrets at the ICS Software and who will review or have access to the
documentation and/or receive ICS training shall first execute ICS' then standard non-
disclosure/non-competition agreement and return to ICS an executed copy. ICS shall
provide LICENSEE a copy of such agreement upon request. In either case LICENSEE
agrees to inform LICENSEE's employees of the non-disclosure/non-competition
agreement between ICS and LICENSEE.
13. COVENANT NOT TO COMPETE
LICENSEE agrees that for as long as the Agreement remains in effect and for a period of two (2)
years following its termination, LICENSEE shall not compete with ICS in the business of providing to
others software that performs functions similar to the ICS Software.
14. LIMITED WARRANTY
ICS makes the following limited warranty:
A. The ICS Software shall function in substantial accordance with its
specifications/documentation for one year after the Software Installation Date.
LICENSEE agrees that the ICS Software is of such complexity that it may have defects,
inherent, latent, and/or manifest; and that as ICS' sole liability and LICENSEE's sole
remedy, ICS shall provide programming services to correct documented errors which, in
ICS' opinion, are caused by a defect in an unaltered version of the ICS software.
B. If LICENSEE notifies ICS that there is such an error and ICS' investigation reveals that
the error is due to some cause other than a malfunction of the ICS Software, then
LICENSEE agrees to compensate ICS for its efforts at ICS' then standard consulting
rates. Such other causes that may cause errors include, but are not limited to, hardware
malfunctions, use of supplies not recommended by ICS, erroneous data, errors caused
by LICENSEE’s personnel, and errors caused by means not within the reasonable
control of ICS.
15. SOFTWARE MAINTENANCE
There is no software maintenance provided pursuant to this Addendum. ICS shall provide
software maintenance only if ICS and LICENSEE have so agreed in writing.
A. ICS shall provide software warranty support in accordance with the Software Support
Terms and Conditions including coverage as defined in Exhibit B Software Warranty
Addendum.
B. If ICS and LICENSEE agree that ICS shall provide any software maintenance, such
software maintenance shall be governed by the terms and conditions of ICS'
SOFTWARE SUPPORT ADDENDUM.
16. LIMITATION OF LIABILITY
EXCEPT FOR THE WARRANTY SPECIFIED IN THE SECTION ENTITLED 'LIMITED
WARRANTY', ICS MAKES NO WARRANTIES CONCERNING THE ICS SOFTWARE AND ICS
PROVIDES SUCH SOFTWARE’ AS IS'. ICS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USE OF THE ICS
SOFTWARE ON OTHER THAN THE DESIGNATED CPU VOIDS ALL WARRANTIES AND IS AT
LICENSEES SOLE RISK. IN NO EVENT SHALL ICS BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE MONIES PAID BY CUSTOMER TO ICS PURSUANT TO THIS ADDENDUM.
SOFTWARE LICENSE ADDENDUM Date: 8/12/2010
Page 2 of 5
CAD Mapping License - Level 2 (requires ESRI 97189 ArcGIS Windows
3:08 PM 2010 Coppell SW 5 Con.
CAD Mapping License - Level 2 (requires ESRI 97189 ArcGIS Windows CAD Mapping License - Level 2 (requires ESRI 97189 ArcGIS Windows
Runtime License at a minimum or if CADESRIPLOT-C ESRI Routing is required Runtime License at a minimum or if CADESRIPLOT-C ESRI Routing is required
substitute ESRI 97189 ArcGIS Windows Runtime License for the ArcGIS CADMAP-C-L2 substitute ESRI 97189 ArcGIS Windows Runtime License for the ArcGIS
Network Engine Runtime Network License ) Displays: calls, units, drag-drop 1 4 $5,500 $22,000CADMAP-C-L2 Network Engine Runtime Network License ) Displays: calls, units, drag-drop 1 4 $5,500 $22,000Network Engine Runtime Network License ) Displays: calls, units, drag-drop
dispatch, closest to call recommendations (radious ATCF), multi-layers, client dispatch, closest to call recommendations (radious ATCF), multi-layers, client
pictometry (client pictometry requires CADAERIALPICT- H & C)pictometry (client pictometry requires CADAERIALPICT- H & C)
(1) # 99736 ESRI ArcGIS Network Analyst Concurrent Use License (HOST for (1) # 99736 ESRI ArcGIS Network Analyst Concurrent Use License (HOST for (1) # 99736 ESRI ArcGIS Network Analyst Concurrent Use License (HOST for
routing) (approx. $2,057), (4) # 101322 ESRI ArcGIS Engine Runtime Network routing) (approx. $2,057), (4) # 101322 ESRI ArcGIS Engine Runtime Network
Extension License (CLIENT for routing), (approx. $3292), (8) # 97189 ESRI Extension License (CLIENT for routing), (approx. $3292), (8) # 97189 ESRI
ArcGIS Engine Runtime License (MAPS), ( approx. $3448), (2) # 115098 ESRI ArcGIS Engine Runtime License (MAPS), ( approx. $3448), (2) # 115098 ESRI
ESRI-ArcGISNET
ArcGIS Engine Runtime License (MAPS), ( approx. $3448), (2) # 115098 ESRI
ArcGIS Engine Runtime 9.3.1 Installation Package (approx. $0). Displays: Customer will provideESRI-ArcGISNET ArcGIS Engine Runtime 9.3.1 Installation Package (approx. $0). Displays:
calls, units, drag-drop dispatch, closest to call recommendations, call routing,
Customer will provide
calls, units, drag-drop dispatch, closest to call recommendations, call routing,
multi-layers, client pictometry (client pictometry requires CADAERIALPICT- H multi-layers, client pictometry (client pictometry requires CADAERIALPICT- H multi-layers, client pictometry (client pictometry requires CADAERIALPICT- H
& C and AecGIS network server with remote access) (CUSTOMER WILL & C and AecGIS network server with remote access) (CUSTOMER WILL
ORDER)ORDER)
CAD CFS/Unit Pin Mapping License (requires CADMAP-C -L2 license) Based
CADPINMAP
CAD CFS/Unit Pin Mapping License (requires CADMAP-C -L2 license) Based
on user query it plots: pending calls, call history etc. (by call type date/time 1 4 750 3,000CADPINMAP on user query it plots: pending calls, call history etc. (by call type date/time 1 4 750 3,000CADPINMAPon user query it plots: pending calls, call history etc. (by call type date/time
range)
1 4 750 3,000
range)
CAD GPS/AVL Host Application Server License ( requires CADMAP-C -L2 CADGPS/AVL-H-L3 CAD GPS/AVL Host Application Server License ( requires CADMAP-C -L2 1 1 $25,000 $25,000CADGPS/AVL-H-L3 CAD GPS/AVL Host Application Server License ( requires CADMAP-C -L2
license, server, MDC GPS hardware & software)1 1 $25,000 $25,000CADGPS/AVL-H-L3 license, server, MDC GPS hardware & software)1 1 $25,000 $25,000
CAD GPS/AVL Client License ( requires CADMAP-H & C -L2 license, CAD GPS/AVL-C-L3 CAD GPS/AVL Client License ( requires CADMAP-H & C -L2 license,
CADGPS/AVL-H , MDC GPS hardware & software)1 4 $2,500 $10,000CAD GPS/AVL-C-L3 CADGPS/AVL-H , MDC GPS hardware & software)1 4 $2,500 $10,000CADGPS/AVL-H , MDC GPS hardware & software)
NAV SYS-H Navigation System Host License (requires navigational map i.e. ESRI, MS 1 1 $5,500 $5,500NAV SYS-H Navigation System Host License (requires navigational map i.e. ESRI, MS
MapPoint, NavTec etc)1 1 $5,500 $5,500NAV SYS-H MapPoint, NavTec etc)1 1 $5,500 $5,500
CAD/LAN Workstation, ESRI Routing, Closest to call dispatching, Plot Calls
CADESRIPLOT-C
CAD/LAN Workstation, ESRI Routing, Closest to call dispatching, Plot Calls
and Units via ESRI ArcGIS Network (requires customer supplied ESRI-1 4 3,500 14,000CADESRIPLOT-C and Units via ESRI ArcGIS Network (requires customer supplied ESRI-1 4 3,500 14,000CADESRIPLOT-C and Units via ESRI ArcGIS Network (requires customer supplied ESRI-
ArcGISNET, shown above)
1 4 3,500 14,000
ArcGISNET, shown above)
CAD AERIAL PHOTOSCAD AERIAL PHOTOS
CADAERIALMIC-H CAD Aerial photos/Pictometry via Microsoft Host Interface 1 1 $5,000 $5,000
CAD AERIAL PHOTOS
CADAERIALMIC-H CAD Aerial photos/Pictometry via Microsoft Host Interface 1 1 $5,000 $5,000CADAERIALMIC-H CAD Aerial photos/Pictometry via Microsoft Host Interface 1 1 $5,000 $5,000
CADAERIALMIC-C CAD Aerial photos/Pictometry Client via Microsoft 1 4 $1,000 $4,000CADAERIALMIC-C CAD Aerial photos/Pictometry Client via Microsoft 1 4 $1,000 $4,000
MDCAERIALMIC-C MDC Aerial photos/Pictometry Client via Microsoft Bing 1 4 $1,500 $6,000MDCAERIALMIC-C MDC Aerial photos/Pictometry Client via Microsoft Bing 1 4 $1,500 $6,000MDCAERIALMIC-C MDC Aerial photos/Pictometry Client via Microsoft Bing 1 4 $1,500 $6,000
ICS CAD INTERFACESICS CAD INTERFACES
FireHouse RMS CAD Host Interface (one way only) FireHouse integration FireHo-H FireHouse RMS CAD Host Interface (one way only) FireHouse integration 1 1 $5,500 $5,500FireHo-H FireHouse RMS CAD Host Interface (one way only) FireHouse integration
costs not included 1 1 $5,500 $5,500costs not included
FireHo-C FireHouse RMS CAD Client (one way only) FireHouse integration costs not 1 4 $1,000 $4,000FireHo-C FireHouse RMS CAD Client (one way only) FireHouse integration costs not
included 1 4 $1,000 $4,000FireHo-C included 1 4 $1,000 $4,000
CAD TEXTP-C CAD Text Paging Client License 1 4 $500 $2,000CAD TEXTP-C CAD Text Paging Client License 1 4 $500 $2,000CAD TEXTP-C CAD Text Paging Client License 1 4 $500 $2,000
TEXTP-ENH-C Enhanced CAD Text Paging Client License ( requires TEXTP-H and TEXTP-C)1 4 $2,500 $10,000TEXTP-ENH-C Enhanced CAD Text Paging Client License ( requires TEXTP-H and TEXTP-C)1 4 $2,500 $10,000
ESO-H ESO Host Interface (at patient side data collection software required) 1 1 $14,000 $14,000ESO-H ESO Host Interface (at patient side data collection software required) 1 1 $14,000 $14,000
ESO-C ESO Client Interface (at patient side data collection software required) 1 4 $250 $1,000ESO-C ESO Client Interface (at patient side data collection software required) 1 4 $250 $1,000
REMINT-STA Remote Internet Status Monitor (requires an IIS server)5 3 $2,500 $7,500REMINT-STA Remote Internet Status Monitor (requires an IIS server)5 3 $2,500 $7,500REMINT-STA Remote Internet Status Monitor (requires an IIS server)5 3 $2,500 $7,500
TICKET WRITERS APITICKET WRITERS APITICKET WRITERS API
Ticket Writer Host Interface: A web service API that will accept citation Ticket Writer Host Interface: A web service API that will accept citation
information from the TWV (ticket writer vendor) returns the unit’s current information from the TWV (ticket writer vendor) returns the unit’s current
CFS number to TWV. TWV will retrieve the current call for service number CFS number to TWV. TWV will retrieve the current call for service number
and insert it into the citation data. TWV will capture citation information in
CFS number to TWV. TWV will retrieve the current call for service number
and insert it into the citation data. TWV will capture citation information in and insert it into the citation data. TWV will capture citation information in
the field and transmit that information to ICS’s web service. ICS will process the field and transmit that information to ICS’s web service. ICS will process
information posted to the ICS web service: Look up the name, vehicle and TICKERWRITERAPI-Hinformation posted to the ICS web service: Look up the name, vehicle and
address in ICS’s master index database. If name, vehicle or address doesn’t 1 1 $14,000 $14,000TICKERWRITERAPI-Haddress in ICS’s master index database. If name, vehicle or address doesn’t 1 1 $14,000 $14,000address in ICS’s master index database. If name, vehicle or address doesn’t
exist, add a new record. If name, vehicle or address does exist, utilize that exist, add a new record. If name, vehicle or address does exist, utilize that
unique identifier (handle). If any codes do not match insert anyway. Write unique identifier (handle). If any codes do not match insert anyway. Write
the citation information to the ICS Citation table (including the lat/long), the citation information to the ICS Citation table (including the lat/long), the citation information to the ICS Citation table (including the lat/long),
Create a citation verification error report (invalid codes, etc.). (requires Create a citation verification error report (invalid codes, etc.). (requires
ticket writer vendor software)ticket writer vendor software)
TICKERWRITERAPI-CTicket Writer Client API License 1 18 $250 $4,500TICKERWRITERAPI-CTicket Writer Client API License 1 18 $250 $4,500
3:08 PM 2010 Coppell SW 5 Con.
SOFTWARE LICENSE ADDENDUM
Pursuant to the terms and conditions contained in this Addendum, ICS and LICENSEE desire to
supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum, and other
good and valuable consideration, the promises contained herein, the receipt and sufficiency of which is
hereby acknowledged, the parties hereto agree as follows:
1. LICENSED SOFTWARE
ICS agrees to provide LICENSEE with the ICS software described in this Addendum.
A. LICENSEE may subsequently order additional ICS Software from ICS and executing the
copy of a SOFTWARE LICENSE ADDENDUM that ICS sends to confirm LICENSEE's
request.
B Upon execution by LICENSEE and ICS, such additional SOFTWARE LICENSE
ADDENDUM shall become effective.
C. At no additional charge, ICS shall provide LICENSEE electronic documentation on every
licensed workstation. The ICS Software's specifications are contained in such
documentation. All documentation provided to LICENSEE including, but not limited to,
user manuals for the ICS Software, shall be deemed to be included within the definition
of the ICS Software. Printed copies of the documentation are available for an additional
charge.
2. SOFTWARE ENVIRONMENT
In order for the ICS Software to function correctly, LICENSEE must provide a hardware and
software environment in accordance with ICS' specifications. Such environment includes, but is not
limited to, use of the appropriate operating system at the version and release levels specified by ICS.
3. INSTALLATION
Unless otherwise specified in this Agreement, LICENSEE shall furnish all necessary labor and
shall assure full responsibility for the installation of the software on LICENSEE's hardware.
A. If ICS installs the ICS Software, the date on which ICS installs the ICS software shall
hereinafter be referred to as the Software Installation Date.
B. If LICENSEE installs the ICS Software, then the date of delivery shall be deemed to be
the Software Installation Date.
4, LICENSEE FEES
LICENSEE agrees to pay the license fees for the ICS Software specified herein.
5. OTHER SERVICES
LICENSEE agrees to pay ICS for my services provided at LICENSEE’s request and not
otherwise specified in this Addendum. Such services include, but are not limited to, hand delivery of the
ICS Software to LICENSEE.
6. PAYMENT.
LICENSEE agrees to pay for the ICS Software in accordance with the following:
A. Upon execution of this Addendum, LICENSEE agrees to pay fifty percent (50%) of the
license fee specified in this Addendum, unless otherwise specified in this Agreement.
B. Within ten (10) days after the Software Installation Date, LICENSEE agrees to pay the
balance of the fees specified herein.
7. SOFTWARE ACCEPTANCE
Within (30) days after the Software Installation Date, LICENSEE shall examine the ICS
Software. If LICENSEE does not accept the ICS Software, it shall state its reasons in writing to ICS
within such thirty days.
A. The ICS Software s performance in accordance with the ICS Software's specifications is
the sole criteria to be used in determining acceptance. If the ICS Software performs in
accordance with such specifications, it shall be deemed accepted by LICENSEE.
B. If the ICS Software does not perform in accordance with its specifications and
LICENSEE gives notice of its non-acceptance of the ICS Software within such thirty (30)
days, ICS shall have sixty (30) days after LICENSEE's notice to ICS within which to make
such changes and/or corrections to the ICS Software, if any, as ICS deems necessary.
When ICS informs LICENSEE that the ICS Software is ready for CUSTOMER’s
examination, CUSTOMER shall examine the ICS Software and inform ICS of its
acceptance or non-acceptance in accordance with this Section.
C. If LICENSEE does not give ICS written notice of non-acceptance within thirty (30) days
after the Software Installation Date, then the ICS Software shall be deemed accepted by
LICENSEE on the thirty-first (31st) day after the Software Installation Date.
D. If the ICS Software has not been accepted within thirty (30) days after the Software
Installation Date, then ICS may terminate this Addendum upon notice in accordance with
the following:
(1) LICENSEE shall return to ICS the non-accepted ICS Software provided pursuant
to this Addendum.
(2) Upon receipt of such software. ICS shall refund the license fee paid by
LICENSEE for such software. ICS' refunding such license fees to LICENSEE
shall release ICS from all obligations and liability arising out of this Addendum.
E. In any event, LICENSEE's use of the ICS Software in LICENSEE's business operations
for more than thirty (30) days shall be deemed acceptance.
8. LICENSED SOFTWARE OWNERSHIP
LICENSEE agrees that ICS claims exclusive ownership of the ICS Software.
A. LICENSEE agrees that LICENSEE acquires neither ownership nor any other interest in
the ICS Software, except for the right to use and possess the ICS Software in
accordance with the terms and conditions of this Addendum and the Agreement.
B. All rights not expressly granted to LICENSEE are retained by ICS.
9. SOFTWARE LICENSE
ICS hereby grants to LICENSEE a non-exclusive and non-transferable license for the use and
possession of the ICS Software, in accordance with, and pursuant to, the Software Licensee Addendum
and the Software Support Addendum.
A. ICS software is per seat and can be installed on any computer up to the maximum
licensed seats per application.
B. Customer understands that the Licensed Software is designed to run in a specified
operating environment which includes hardware, software and related equipment not
provided by ICS. Customer is responsible for assuring that the appropriate hardware
equipment, related components and all cabling are installed timely and are suitable for
the successful installation of the Licensed Software.
C. Customer agrees to provide the management interface and support necessary to
successfully complete the implementation of the Licensed Software. This support
includes upper level management, priority setting and timely involvement during and after
changes in Customer’s internal policies or procedures which directly affect the software
implementation.
D. Customer shall assign an upper level employee to serve as the Customer Liaison for the
duration of the Licensed Software implementation. If Customer must replace the
Customer Liaison for reasons beyond its control, Customer will assign a new Customer
Liaison as soon as reasonably possible. ICS is not responsible for any delay caused
directly or indirectly by the reassignment of the Customer Liaison. In addition to other
duties and responsibilities, the Customer Liaison shall:
(i) Provide timely answers to ICS’s requests for information;
(ii) Coordinate a mutually agreeable implementation and training schedule;
(iii) Have authority to sign for and obligate Customer to any matters relating to service
requests, design documents, performance test documents and/or delivery and
service dates;
(iv) In situations where Customer participation is required, provide timely input for
systems definition, detail design, and use of the software system.
E. Customer is responsible for creating and maintaining its master files, tables and the like
which includes accurate data entry, accurate file editing and overall file control to assure
successful systems performance.
F. Customer shall provide qualified personnel with sufficient backup to be trained to use the
Licensed Software and to interpret the output. Applying the output information in
Customer’s environment is Customer’s sole responsibility.
C. The ICS Software is provided in object code format only. LICENSEE agrees not to
modify, reverse engineer, reconstitute, de-compile and/or disassemble the ICS Software.
LICENSEE expressly agrees that the license granted herein gives it no rights
whatsoever to the ICS Software
D. Without ICS written consent, CUSTOMER may not make any copies at the ICS Software,
except one copy solely for archival purposes.
E. If Customer wishes to add additional authorized workstation or Licensed Standard
Software beyond those specified in the Software License Addendum, customer agrees to
pay the additional License fees at the then current software prices in effect. Software
Support fees shall be increased according to the upgraded Licensed Software fees on
the next annual billing date after the additional Licensed Software is added.
F. Customer shall notify ICS if additional authorized workstation need to be added to access
the Licensed Software and will pay the additional authorized workstation fees promptly
when invoiced.
On any copy of the ICS Software made by CUSTOMER, CUSTOMER must reproduce all
copyright notices and any other proprietary legends.
G. LICENSEE agrees that ICS may enter LICENSEE's business promises during regular
business hours to determine LICENSEE’s compliance with this Section.
H. LICENSEE shall not use the ICS Software in service bureau, time sharing, and/or remote
site operations without the express written consent of ICS and payment of additional fees
to ICS.
I. Without ICS' express written consent, LICENSEE shall not modify the ICS Software nor
shall LICENSEE use any means other than the ICS Software to modify the files used by
the ICS Software.
J. Provisions to the contrary notwithstanding, if either the Agreement or this Addendum is
terminated, the license granted herein shall immediately terminate.
K. The license granted in this Section shall automatically renew subject to the terms and
conditions of this Addendum and the Software Update/Relicense Addendum, at ICS'
then current license fees, unless ICS or LICENSEE gives the other notice of intent not to
renew the license.
10. TRANSFERS
Except as explicitly provided for in this Agreement, LICENSEE agrees that it shall neither
attempt nor actually sell, give, lend, lease, convoy, transfer, license, provide, diminish, copy, nor in any
other manner alienate any of its rights in the ICS Software, whether or not ever modified.
11. PROPERTY RIGHTS
The parties agree that ICS Software including, but not limited to, programs in source and/or
object code formal, systems designs, applications, routines, techniques, ideas, formulae, and/or know-
how utilized and/or developed by ICS are and shall remain the exclusive property of ICS. LICENSEE
agrees that the ICS Software consists of ICS' trade secrets. ICS shall retain all copyright interests in the
ICS Software, whether published or unpublished.
A. All, if any, modifications made to the ICS Software by ICS shall be the exclusive property
of ICS and such modifications shall be deemed to be included within the definition of ICS
Software.
12. NONDISCLOSURE
LICENSEE agrees not to disclose the ICS Software. LICENSEE further agrees that the ICS
Software contains trade secrets of ICS that LICENSEE shall keep the ICS Software confidential, and
that LICENSEE shall not remove such proprietary notices as ICS may choose to place on the ICS
Software.
A. LICENSEE agrees to inform all of LICENSEE's employees who have access to the ICS
Software as to the provisions of this Section.
B. LICENSEE agrees to limit access to the ICS Software to those employees who, in the
course of their employment, need access to the ICS Software.
C. LICENSEE agrees not to permit any independent contractor, including, but not limited to,
consultants, any access to the ICS Software without such independent contractor's first
executing ICS' then standard non-disclosure/non-competition agreement and returning to
ICS an executed copy. ICS shall provide LICENSEE a copy of such agreement upon
request.
D. Except as provided in Paragraph E of this Section, LICENSEE agrees that it will use its
best efforts to ensure that all of LICENSEE's employees who review the documentation
and/or receive ICS training shall first execute ICS' then standard non-disclosure/non-
competition agreement and return to ICS an executed copy. ICS shall provide
LICENSEE a copy of such agreement upon request. In either case LICENSEE agrees to
inform LICENSEE’s employees of the non-disclosure/non-competition agreement
between ICS and LICENSEE.
E. LICENSEE agrees that all of LICENSEE’s employees who have programming and/or
application software knowledge to the extent that it could jeopardize the security and
trade secrets at the ICS Software and who will review or have access to the
documentation and/or receive ICS training shall first execute ICS' then standard non-
disclosure/non-competition agreement and return to ICS an executed copy. ICS shall
provide LICENSEE a copy of such agreement upon request. In either case LICENSEE
agrees to inform LICENSEE's employees of the non-disclosure/non-competition
agreement between ICS and LICENSEE.
13. COVENANT NOT TO COMPETE
LICENSEE agrees that for as long as the Agreement remains in effect and for a period of two (2)
years following its termination, LICENSEE shall not compete with ICS in the business of providing to
others software that performs functions similar to the ICS Software.
14. LIMITED WARRANTY
ICS makes the following limited warranty:
A. The ICS Software shall function in substantial accordance with its
specifications/documentation for one year after the Software Installation Date.
LICENSEE agrees that the ICS Software is of such complexity that it may have defects,
inherent, latent, and/or manifest; and that as ICS' sole liability and LICENSEE's sole
remedy, ICS shall provide programming services to correct documented errors which, in
ICS' opinion, are caused by a defect in an unaltered version of the ICS software.
B. If LICENSEE notifies ICS that there is such an error and ICS' investigation reveals that
the error is due to some cause other than a malfunction of the ICS Software, then
LICENSEE agrees to compensate ICS for its efforts at ICS' then standard consulting
rates. Such other causes that may cause errors include, but are not limited to, hardware
malfunctions, use of supplies not recommended by ICS, erroneous data, errors caused
by LICENSEE’s personnel, and errors caused by means not within the reasonable
control of ICS.
15. SOFTWARE MAINTENANCE
There is no software maintenance provided pursuant to this Addendum. ICS shall provide
software maintenance only if ICS and LICENSEE have so agreed in writing.
A. ICS shall provide software warranty support in accordance with the Software Support
Terms and Conditions including coverage as defined in Exhibit B Software Warranty
Addendum.
B. If ICS and LICENSEE agree that ICS shall provide any software maintenance, such
software maintenance shall be governed by the terms and conditions of ICS'
SOFTWARE SUPPORT ADDENDUM.
16. LIMITATION OF LIABILITY
EXCEPT FOR THE WARRANTY SPECIFIED IN THE SECTION ENTITLED 'LIMITED
WARRANTY', ICS MAKES NO WARRANTIES CONCERNING THE ICS SOFTWARE AND ICS
PROVIDES SUCH SOFTWARE’ AS IS'. ICS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USE OF THE ICS
SOFTWARE ON OTHER THAN THE DESIGNATED CPU VOIDS ALL WARRANTIES AND IS AT
LICENSEES SOLE RISK. IN NO EVENT SHALL ICS BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE MONIES PAID BY CUSTOMER TO ICS PURSUANT TO THIS ADDENDUM.
SOFTWARE LICENSE ADDENDUM Date: 8/12/2010
Page 3 of 5
Ticket Writer Host Racial Profiling API Interface: A web service API that will
3:08 PM 2010 Coppell SW 5 Con.
Ticket Writer Host Racial Profiling API Interface: A web service API that will
accept RAP information from the TWV, return a unit’s current CFS number to accept RAP information from the TWV, return a unit’s current CFS number to
the TWV. TWV will retrieve the current call for service number and insert it the TWV. TWV will retrieve the current call for service number and insert it
into the RAP data. TWV will capture RAP information in the field from the into the RAP data. TWV will capture RAP information in the field from the
TICKETWRITERRP H
into the RAP data. TWV will capture RAP information in the field from the
hand held device and transmit that information to ICS’s web service. ICS will 1 1 $14,000 $14,000TICKETWRITERRP H hand held device and transmit that information to ICS’s web service. ICS will
process information posted to the ICS web service: If any codes do not match
1 1 $14,000 $14,000
process information posted to the ICS web service: If any codes do not match
insert anyway. Write the information to the ICS Racial Profile table, Create a insert anyway. Write the information to the ICS Racial Profile table, Create a insert anyway. Write the information to the ICS Racial Profile table, Create a
RAP verification error report (invalid codes, etc.). (requires ticket writer RAP verification error report (invalid codes, etc.). (requires ticket writer
vendor software)vendor software)
TICKETWRITERRP C Ticket Writer Client Racial Profiling API License 1 18 $250 $4,500TICKETWRITERRP C Ticket Writer Client Racial Profiling API License 1 18 $250 $4,500
Ticket Writer TLETS Host Interface: A web service API that will accept Ticket Writer TLETS Host Interface: A web service API that will accept
vehicle and person information. The TWV will capture vehicle and person
Ticket Writer TLETS Host Interface: A web service API that will accept
vehicle and person information. The TWV will capture vehicle and person vehicle and person information. The TWV will capture vehicle and person
information in the field and transmit information to ICS’s web service (an information in the field and transmit information to ICS’s web service (an
inquiry handle will be returned). ICS will process information posted to the inquiry handle will be returned). ICS will process information posted to the
ICS web service: Look up the name and vehicle in ICS’s Master Name and ICS web service: Look up the name and vehicle in ICS’s Master Name and ICS web service: Look up the name and vehicle in ICS’s Master Name and
Master Vehicle Indexes. Write the information to the ICS Inquiry table
TICKETWRITERTLETS-H
Master Vehicle Indexes. Write the information to the ICS Inquiry table
(including the lat/lon and user PID). Write the TLETS/NCIC return to the NCIC 1 1 $14,000 $14,000TICKETWRITERTLETS-H(including the lat/lon and user PID). Write the TLETS/NCIC return to the NCIC
Return table, Search the local ICS Law Records database for that vehicle or
1 1 $14,000 $14,000TICKETWRITERTLETS-H
Return table, Search the local ICS Law Records database for that vehicle or
name and write all transactions to the NCIC Return table. Submit an NCIC
1 1 $14,000 $14,000
Return table, Search the local ICS Law Records database for that vehicle or
name and write all transactions to the NCIC Return table. Submit an NCIC name and write all transactions to the NCIC Return table. Submit an NCIC
query and write all returns to the NCIC Return table, return all query and write all returns to the NCIC Return table, return all
NCIC/TLETS/ICS query results to the TWV, TWV will submit a request for NCIC/TLETS/ICS query results to the TWV, TWV will submit a request for
NCIC/TLETS/ICS Records return information and pass back the inquiry handle NCIC/TLETS/ICS Records return information and pass back the inquiry handle NCIC/TLETS/ICS Records return information and pass back the inquiry handle
and all unsent replies will be returned. (requires ticket writer vendor and all unsent replies will be returned. (requires ticket writer vendor
software)software)
TICKETWRITERTLETS-HTicket Writer TLETS Client API License 1 18 $250 $4,500TICKETWRITERTLETS-HTicket Writer TLETS Client API License 1 18 $250 $4,500
MDC SOFTWARE MDC SOFTWARE MDC SOFTWARE
CDMA/GPRS-C WARDN CDMA/GPRS Network Controller Software 1 33 $1,500 $49,500CDMA/GPRS-C WARDN CDMA/GPRS Network Controller Software 1 33 $1,500 $49,500
ICS CAD/MDC CFS License With: Messaging, History, Alerts, Premise and MOBCADINT ICS CAD/MDC CFS License With: Messaging, History, Alerts, Premise and 1 33 $1,500 $49,500MOBCADINTICS CAD/MDC CFS License With: Messaging, History, Alerts, Premise and
Emergence Response 1 33 $1,500 $49,500Emergence Response
Optional IBRS Field Entry ApplicationsOptional IBRS Field Entry ApplicationsOptional IBRS Field Entry Applications
TLET 2000-C TLETS 2000 Client License 1 18 $500 $9,000TLET 2000-C TLETS 2000 Client License 1 18 $500 $9,000
ICS CAD Mapping Interface (requires ICS CAD/MDC interface and mapping MOBMAP ICS CAD Mapping Interface (requires ICS CAD/MDC interface and mapping
software )1 33 $850 $28,050MOBMAP ICS CAD Mapping Interface (requires ICS CAD/MDC interface and mapping
software )1 33 $850 $28,050software )
DOCLOC Document Locator, Image & Sound Indexing License 1 33 $250 $8,250DOCLOCDocument Locator, Image & Sound Indexing License 1 33 $250 $8,250
MOBVOIC Voice Response Software 1 33 $250 $8,250MOBVOICVoice Response Software 1 33 $250 $8,250
MAGLIC Magnetic DL License Reader Interface 1 15 $250 $3,750MAGLICMagnetic DL License Reader Interface 1 15 $250 $3,750
MAGUSBREAD Magnetic DL License USB Reader (three track A/N)1 19 $145 $2,755
MAGLIC Magnetic DL License Reader Interface 1 15 $250 $3,750
MAGUSBREAD Magnetic DL License USB Reader (three track A/N)1 19 $145 $2,755MAGUSBREADMagnetic DL License USB Reader (three track A/N)1 19 $145 $2,755
MDCTEXTP-C MDC Text Paging Client License 1 33 $150 $4,950MDCTEXTP-C MDC Text Paging Client License 1 33 $150 $4,950
MDC MAPPING/AVLMDC MAPPING/AVLMDC MAPPING/AVL
MDCESRIPLOT-C MDC, Plot current Call for a Unit via ESRI Map Objects (requires ESRI license )1 33 $250 $8,250MDCESRIPLOT-C MDC, Plot current Call for a Unit via ESRI Map Objects (requires ESRI license )1 33 $250 $8,250
MAPOBJ ESRI MapObjects Windows Runtime License 1 35 $125 $4,375MAPOBJESRI MapObjects Windows Runtime License 1 35 $125 $4,375MAPOBJESRI MapObjects Windows Runtime License 1 35 $125 $4,375
MDCMAPOINTROU-CMDC, Calculate Route for Units via MapPoint /NavTec (requires NavTec 1 33 $850 $28,050MDCMAPOINTROU-CMDC, Calculate Route for Units via MapPoint /NavTec (requires NavTec
license )1 33 $850 $28,050MDCMAPOINTROU-Clicense )1 33 $850 $28,050
MPNAV Data MapPoint Navigation Map Database (required software for navigation)1 33 $575 $18,975MPNAV Data MapPoint Navigation Map Database (required software for navigation)1 33 $575 $18,975MPNAV Data MapPoint Navigation Map Database (required software for navigation)1 33 $575 $18,975
IBRS POLICE RECORDS SOFTWARE IBRS POLICE RECORDS SOFTWARE IBRS POLICE RECORDS SOFTWARE
IBRS Police Records Software License, Incident/Offense Reporting, Call For
POL-REC-50
IBRS Police Records Software License, Incident/Offense Reporting, Call For
Service, Master Index and UCR (IBR) Incident Based or UCR Summary 50 1 $75,000 $75,000POL-REC-50 Service, Master Index and UCR (IBR) Incident Based or UCR Summary
Property (stolen, recovered, evidentiary), Vehicle (stolen, recovered, 50 1 $75,000 $75,000POL-REC-50 Property (stolen, recovered, evidentiary), Vehicle (stolen, recovered,
impound), Call's For Service and Arrest Records License.
50 1 $75,000 $75,000Property (stolen, recovered, evidentiary), Vehicle (stolen, recovered,
impound), Call's For Service and Arrest Records License.impound), Call's For Service and Arrest Records License.
POL-REC-1 Credit for ICS CJIS Records Licenses -1 $36,650 -$36,650POL-REC-1 Credit for ICS CJIS Records Licenses -1 $36,650 -$36,650
MUGSHOTDIS-C Mug Shot Display System License (requires mug shot capture system) 1 10 $250 $2,500MUGSHOTDIS-C Mug Shot Display System License (requires mug shot capture system) 1 10 $250 $2,500
Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar
ENHPROPRFID-H
Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar
Coding Host License (requires wireless hardware, tags and application 1 1 $29,500 $29,500ENHPROPRFID-H
Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar
Coding Host License (requires wireless hardware, tags and application 1 1 $29,500 $29,500ENHPROPRFID-H Coding Host License (requires wireless hardware, tags and application
server)
1 1 $29,500 $29,500
server)
Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar ENHPROPRFID-C Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar
Coding Client License (requires wireless hardware)1 1 $4,500 $4,500ENHPROPRFID-C Coding Client License (requires wireless hardware)1 1 $4,500 $4,500Coding Client License (requires wireless hardware)
RFIDBARREAD Wireless Hand Held Bar Code/RFID Reader 1 2 $3,200 $6,400RFIDBARREADWireless Hand Held Bar Code/RFID Reader 1 2 $3,200 $6,400
RFIDTAG-MISC RFID Property Tag Miscellaneous (not for liquid or metal) Approximate cost 1 8000 $1.60 $12,800RFIDTAG-MISC RFID Property Tag Miscellaneous (not for liquid or metal) Approximate cost
only
1 8000 $1.60 $12,800
PROPTAGPTR Property Room Label Printer 1 1 $450 $450PROPTAGPTRProperty Room Label Printer 1 1 $450 $450PROPTAGPTRProperty Room Label Printer 1 1 $450 $450
3:08 PM 2010 Coppell SW 5 Con.
SOFTWARE LICENSE ADDENDUM
Pursuant to the terms and conditions contained in this Addendum, ICS and LICENSEE desire to
supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum, and other
good and valuable consideration, the promises contained herein, the receipt and sufficiency of which is
hereby acknowledged, the parties hereto agree as follows:
1. LICENSED SOFTWARE
ICS agrees to provide LICENSEE with the ICS software described in this Addendum.
A. LICENSEE may subsequently order additional ICS Software from ICS and executing the
copy of a SOFTWARE LICENSE ADDENDUM that ICS sends to confirm LICENSEE's
request.
B Upon execution by LICENSEE and ICS, such additional SOFTWARE LICENSE
ADDENDUM shall become effective.
C. At no additional charge, ICS shall provide LICENSEE electronic documentation on every
licensed workstation. The ICS Software's specifications are contained in such
documentation. All documentation provided to LICENSEE including, but not limited to,
user manuals for the ICS Software, shall be deemed to be included within the definition
of the ICS Software. Printed copies of the documentation are available for an additional
charge.
2. SOFTWARE ENVIRONMENT
In order for the ICS Software to function correctly, LICENSEE must provide a hardware and
software environment in accordance with ICS' specifications. Such environment includes, but is not
limited to, use of the appropriate operating system at the version and release levels specified by ICS.
3. INSTALLATION
Unless otherwise specified in this Agreement, LICENSEE shall furnish all necessary labor and
shall assure full responsibility for the installation of the software on LICENSEE's hardware.
A. If ICS installs the ICS Software, the date on which ICS installs the ICS software shall
hereinafter be referred to as the Software Installation Date.
B. If LICENSEE installs the ICS Software, then the date of delivery shall be deemed to be
the Software Installation Date.
4, LICENSEE FEES
LICENSEE agrees to pay the license fees for the ICS Software specified herein.
5. OTHER SERVICES
LICENSEE agrees to pay ICS for my services provided at LICENSEE’s request and not
otherwise specified in this Addendum. Such services include, but are not limited to, hand delivery of the
ICS Software to LICENSEE.
6. PAYMENT.
LICENSEE agrees to pay for the ICS Software in accordance with the following:
A. Upon execution of this Addendum, LICENSEE agrees to pay fifty percent (50%) of the
license fee specified in this Addendum, unless otherwise specified in this Agreement.
B. Within ten (10) days after the Software Installation Date, LICENSEE agrees to pay the
balance of the fees specified herein.
7. SOFTWARE ACCEPTANCE
Within (30) days after the Software Installation Date, LICENSEE shall examine the ICS
Software. If LICENSEE does not accept the ICS Software, it shall state its reasons in writing to ICS
within such thirty days.
A. The ICS Software s performance in accordance with the ICS Software's specifications is
the sole criteria to be used in determining acceptance. If the ICS Software performs in
accordance with such specifications, it shall be deemed accepted by LICENSEE.
B. If the ICS Software does not perform in accordance with its specifications and
LICENSEE gives notice of its non-acceptance of the ICS Software within such thirty (30)
days, ICS shall have sixty (30) days after LICENSEE's notice to ICS within which to make
such changes and/or corrections to the ICS Software, if any, as ICS deems necessary.
When ICS informs LICENSEE that the ICS Software is ready for CUSTOMER’s
examination, CUSTOMER shall examine the ICS Software and inform ICS of its
acceptance or non-acceptance in accordance with this Section.
C. If LICENSEE does not give ICS written notice of non-acceptance within thirty (30) days
after the Software Installation Date, then the ICS Software shall be deemed accepted by
LICENSEE on the thirty-first (31st) day after the Software Installation Date.
D. If the ICS Software has not been accepted within thirty (30) days after the Software
Installation Date, then ICS may terminate this Addendum upon notice in accordance with
the following:
(1) LICENSEE shall return to ICS the non-accepted ICS Software provided pursuant
to this Addendum.
(2) Upon receipt of such software. ICS shall refund the license fee paid by
LICENSEE for such software. ICS' refunding such license fees to LICENSEE
shall release ICS from all obligations and liability arising out of this Addendum.
E. In any event, LICENSEE's use of the ICS Software in LICENSEE's business operations
for more than thirty (30) days shall be deemed acceptance.
8. LICENSED SOFTWARE OWNERSHIP
LICENSEE agrees that ICS claims exclusive ownership of the ICS Software.
A. LICENSEE agrees that LICENSEE acquires neither ownership nor any other interest in
the ICS Software, except for the right to use and possess the ICS Software in
accordance with the terms and conditions of this Addendum and the Agreement.
B. All rights not expressly granted to LICENSEE are retained by ICS.
9. SOFTWARE LICENSE
ICS hereby grants to LICENSEE a non-exclusive and non-transferable license for the use and
possession of the ICS Software, in accordance with, and pursuant to, the Software Licensee Addendum
and the Software Support Addendum.
A. ICS software is per seat and can be installed on any computer up to the maximum
licensed seats per application.
B. Customer understands that the Licensed Software is designed to run in a specified
operating environment which includes hardware, software and related equipment not
provided by ICS. Customer is responsible for assuring that the appropriate hardware
equipment, related components and all cabling are installed timely and are suitable for
the successful installation of the Licensed Software.
C. Customer agrees to provide the management interface and support necessary to
successfully complete the implementation of the Licensed Software. This support
includes upper level management, priority setting and timely involvement during and after
changes in Customer’s internal policies or procedures which directly affect the software
implementation.
D. Customer shall assign an upper level employee to serve as the Customer Liaison for the
duration of the Licensed Software implementation. If Customer must replace the
Customer Liaison for reasons beyond its control, Customer will assign a new Customer
Liaison as soon as reasonably possible. ICS is not responsible for any delay caused
directly or indirectly by the reassignment of the Customer Liaison. In addition to other
duties and responsibilities, the Customer Liaison shall:
(i) Provide timely answers to ICS’s requests for information;
(ii) Coordinate a mutually agreeable implementation and training schedule;
(iii) Have authority to sign for and obligate Customer to any matters relating to service
requests, design documents, performance test documents and/or delivery and
service dates;
(iv) In situations where Customer participation is required, provide timely input for
systems definition, detail design, and use of the software system.
E. Customer is responsible for creating and maintaining its master files, tables and the like
which includes accurate data entry, accurate file editing and overall file control to assure
successful systems performance.
F. Customer shall provide qualified personnel with sufficient backup to be trained to use the
Licensed Software and to interpret the output. Applying the output information in
Customer’s environment is Customer’s sole responsibility.
C. The ICS Software is provided in object code format only. LICENSEE agrees not to
modify, reverse engineer, reconstitute, de-compile and/or disassemble the ICS Software.
LICENSEE expressly agrees that the license granted herein gives it no rights
whatsoever to the ICS Software
D. Without ICS written consent, CUSTOMER may not make any copies at the ICS Software,
except one copy solely for archival purposes.
E. If Customer wishes to add additional authorized workstation or Licensed Standard
Software beyond those specified in the Software License Addendum, customer agrees to
pay the additional License fees at the then current software prices in effect. Software
Support fees shall be increased according to the upgraded Licensed Software fees on
the next annual billing date after the additional Licensed Software is added.
F. Customer shall notify ICS if additional authorized workstation need to be added to access
the Licensed Software and will pay the additional authorized workstation fees promptly
when invoiced.
On any copy of the ICS Software made by CUSTOMER, CUSTOMER must reproduce all
copyright notices and any other proprietary legends.
G. LICENSEE agrees that ICS may enter LICENSEE's business promises during regular
business hours to determine LICENSEE’s compliance with this Section.
H. LICENSEE shall not use the ICS Software in service bureau, time sharing, and/or remote
site operations without the express written consent of ICS and payment of additional fees
to ICS.
I. Without ICS' express written consent, LICENSEE shall not modify the ICS Software nor
shall LICENSEE use any means other than the ICS Software to modify the files used by
the ICS Software.
J. Provisions to the contrary notwithstanding, if either the Agreement or this Addendum is
terminated, the license granted herein shall immediately terminate.
K. The license granted in this Section shall automatically renew subject to the terms and
conditions of this Addendum and the Software Update/Relicense Addendum, at ICS'
then current license fees, unless ICS or LICENSEE gives the other notice of intent not to
renew the license.
10. TRANSFERS
Except as explicitly provided for in this Agreement, LICENSEE agrees that it shall neither
attempt nor actually sell, give, lend, lease, convoy, transfer, license, provide, diminish, copy, nor in any
other manner alienate any of its rights in the ICS Software, whether or not ever modified.
11. PROPERTY RIGHTS
The parties agree that ICS Software including, but not limited to, programs in source and/or
object code formal, systems designs, applications, routines, techniques, ideas, formulae, and/or know-
how utilized and/or developed by ICS are and shall remain the exclusive property of ICS. LICENSEE
agrees that the ICS Software consists of ICS' trade secrets. ICS shall retain all copyright interests in the
ICS Software, whether published or unpublished.
A. All, if any, modifications made to the ICS Software by ICS shall be the exclusive property
of ICS and such modifications shall be deemed to be included within the definition of ICS
Software.
12. NONDISCLOSURE
LICENSEE agrees not to disclose the ICS Software. LICENSEE further agrees that the ICS
Software contains trade secrets of ICS that LICENSEE shall keep the ICS Software confidential, and
that LICENSEE shall not remove such proprietary notices as ICS may choose to place on the ICS
Software.
A. LICENSEE agrees to inform all of LICENSEE's employees who have access to the ICS
Software as to the provisions of this Section.
B. LICENSEE agrees to limit access to the ICS Software to those employees who, in the
course of their employment, need access to the ICS Software.
C. LICENSEE agrees not to permit any independent contractor, including, but not limited to,
consultants, any access to the ICS Software without such independent contractor's first
executing ICS' then standard non-disclosure/non-competition agreement and returning to
ICS an executed copy. ICS shall provide LICENSEE a copy of such agreement upon
request.
D. Except as provided in Paragraph E of this Section, LICENSEE agrees that it will use its
best efforts to ensure that all of LICENSEE's employees who review the documentation
and/or receive ICS training shall first execute ICS' then standard non-disclosure/non-
competition agreement and return to ICS an executed copy. ICS shall provide
LICENSEE a copy of such agreement upon request. In either case LICENSEE agrees to
inform LICENSEE’s employees of the non-disclosure/non-competition agreement
between ICS and LICENSEE.
E. LICENSEE agrees that all of LICENSEE’s employees who have programming and/or
application software knowledge to the extent that it could jeopardize the security and
trade secrets at the ICS Software and who will review or have access to the
documentation and/or receive ICS training shall first execute ICS' then standard non-
disclosure/non-competition agreement and return to ICS an executed copy. ICS shall
provide LICENSEE a copy of such agreement upon request. In either case LICENSEE
agrees to inform LICENSEE's employees of the non-disclosure/non-competition
agreement between ICS and LICENSEE.
13. COVENANT NOT TO COMPETE
LICENSEE agrees that for as long as the Agreement remains in effect and for a period of two (2)
years following its termination, LICENSEE shall not compete with ICS in the business of providing to
others software that performs functions similar to the ICS Software.
14. LIMITED WARRANTY
ICS makes the following limited warranty:
A. The ICS Software shall function in substantial accordance with its
specifications/documentation for one year after the Software Installation Date.
LICENSEE agrees that the ICS Software is of such complexity that it may have defects,
inherent, latent, and/or manifest; and that as ICS' sole liability and LICENSEE's sole
remedy, ICS shall provide programming services to correct documented errors which, in
ICS' opinion, are caused by a defect in an unaltered version of the ICS software.
B. If LICENSEE notifies ICS that there is such an error and ICS' investigation reveals that
the error is due to some cause other than a malfunction of the ICS Software, then
LICENSEE agrees to compensate ICS for its efforts at ICS' then standard consulting
rates. Such other causes that may cause errors include, but are not limited to, hardware
malfunctions, use of supplies not recommended by ICS, erroneous data, errors caused
by LICENSEE’s personnel, and errors caused by means not within the reasonable
control of ICS.
15. SOFTWARE MAINTENANCE
There is no software maintenance provided pursuant to this Addendum. ICS shall provide
software maintenance only if ICS and LICENSEE have so agreed in writing.
A. ICS shall provide software warranty support in accordance with the Software Support
Terms and Conditions including coverage as defined in Exhibit B Software Warranty
Addendum.
B. If ICS and LICENSEE agree that ICS shall provide any software maintenance, such
software maintenance shall be governed by the terms and conditions of ICS'
SOFTWARE SUPPORT ADDENDUM.
16. LIMITATION OF LIABILITY
EXCEPT FOR THE WARRANTY SPECIFIED IN THE SECTION ENTITLED 'LIMITED
WARRANTY', ICS MAKES NO WARRANTIES CONCERNING THE ICS SOFTWARE AND ICS
PROVIDES SUCH SOFTWARE’ AS IS'. ICS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USE OF THE ICS
SOFTWARE ON OTHER THAN THE DESIGNATED CPU VOIDS ALL WARRANTIES AND IS AT
LICENSEES SOLE RISK. IN NO EVENT SHALL ICS BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE MONIES PAID BY CUSTOMER TO ICS PURSUANT TO THIS ADDENDUM.
SOFTWARE LICENSE ADDENDUM Date: 8/12/2010
Page 4 of 5
CRIM-ANALY-H Crime Analysis System with Pin Mapping Host License Level 1 (requires ESRI 1 1 $12,950 $12,950
3:08 PM 2010 Coppell SW 5 Con.
CRIM-ANALY-H Crime Analysis System with Pin Mapping Host License Level 1 (requires ESRI
Map Objects License)1 1 $12,950 $12,950Map Objects License)
CRIM-ANALY-C Crime Analysis System with Pin Mapping Client License Level 1 1 1 $1,500 $1,500CRIM-ANALY-C Crime Analysis System with Pin Mapping Client License Level 1 1 1 $1,500 $1,500
PERMITS Permits 1 2 $750 $1,500PERMITSPermits 1 2 $750 $1,500
CASEMGT-H Electronic Case Submittal Host System 1 1 $4,500 $4,500CASEMGT-H Electronic Case Submittal Host System 1 1 $4,500 $4,500
CASEMGT-C Electronic Case Submittal Client 1 13 $1,000 $13,000CASEMGT-C Electronic Case Submittal Client 1 13 $1,000 $13,000CASEMGT-C Electronic Case Submittal Client 1 13 $1,000 $13,000
ELECT CASE Case Management 1 13 $750 $9,750ELECT CASE Case Management 1 13 $750 $9,750
MUGSHOT-H Mug Shot System Host Capture Station License (requires mug shot hardware) 1 1 $5,500 $5,500MUGSHOT-H Mug Shot System Host Capture Station License (requires mug shot hardware) 1 1 $5,500 $5,500
Mug Shot System Client Capture Station License (requires mug shot MUGSHOT-C Mug Shot System Client Capture Station License (requires mug shot 1 1 $3,500 $3,500MUGSHOT-C Mug Shot System Client Capture Station License (requires mug shot
hardware) 1 1 $3,500 $3,500hardware)
VIEWONLY-1 View Only, ICS Law Application Software View Only (1 application)1 1 $100 $100VIEWONLY-1 View Only, ICS Law Application Software View Only (1 application)1 1 $100 $100
PERSONNEL Personnel License 1 2 $3,500 $7,000PERSONNELPersonnel License 1 2 $3,500 $7,000
FIR-H Field Intelligence Reporting Host Software License 1 1 $3,500 $3,500FIR-H Field Intelligence Reporting Host Software License 1 1 $3,500 $3,500FIR-H Field Intelligence Reporting Host Software License 1 1 $3,500 $3,500
FIR-C Field Intelligence Reporting Client Software License 1 23 $250 $5,750FIR-C Field Intelligence Reporting Client Software License 1 23 $250 $5,750
JAIL-H Jail Booking and Jail Management Host License 1 1 $9,500 $9,500JAIL-H Jail Booking and Jail Management Host License 1 1 $9,500 $9,500JAIL-H Jail Booking and Jail Management Host License 1 1 $9,500 $9,500
JAIL-C Jail Booking and Jail Management Client License 1 1 $1,500 $1,500JAIL-C Jail Booking and Jail Management Client License 1 1 $1,500 $1,500
LIVESCANCAP-Live Scan Capture License ( requires Mentalix hardware and software)1 1 $9,500 $9,500LIVESCANCAP-Live Scan Capture License ( requires Mentalix hardware and software)1 1 $9,500 $9,500LIVESCANCAP-Live Scan Capture License ( requires Mentalix hardware and software)1 1 $9,500 $9,500
ICSSERV ICS System Installation Management Services (assistance with GEO N/A 40 $265 $10,600ICSSERVICS System Installation Management Services (assistance with GEO
Scrubbing)N/A 40 $265 $10,600ICSSERVScrubbing)N/A 40 $265 $10,600
ICS System Master Index Conversion Services (customer will provide flat file
Scrubbing)
ICSSERV ICS System Master Index Conversion Services (customer will provide flat file N/A 40 $265 $10,600ICSSERVICS System Master Index Conversion Services (customer will provide flat file
from current records system) (ESTIMATED Time and Price)N/A 40 $265 $10,600from current records system) (ESTIMATED Time and Price)
ICS Old DCAD Fire Data Conversion Services (ICS will provide flat file from old ICSSERV ICS Old DCAD Fire Data Conversion Services (ICS will provide flat file from old
fire records system) (ESTIMATED Time and Price)N/A 12 $265 $3,180ICSSERVfire records system) (ESTIMATED Time and Price)N/A 12 $265 $3,180fire records system) (ESTIMATED Time and Price)
ICS/EOC ICS/EOC ICS/EOC
ICS-CADINTER H CAD Interface To Global Incident Command System Host License 1 1 $6,500 $6,500ICS-CADINTER H CAD Interface To Global Incident Command System Host License 1 1 $6,500 $6,500
ICS-CADINTER C CAD Interface To Global Incident Command System Client License 1 4 $1,000 $4,000ICS-CADINTER C CAD Interface To Global Incident Command System Client License 1 4 $1,000 $4,000ICS-CADINTER C CAD Interface To Global Incident Command System Client License 1 4 $1,000 $4,000
INCCMDSYS-II Global Incident Command System LAN/WAN With Divisions 1 18 $1,500 $27,000INCCMDSYS-II Global Incident Command System LAN/WAN With Divisions 1 18 $1,500 $27,000
Global EOC Web View Event Manager W/ Event Tracking, logging and EOC WEB-VIEW Global EOC Web View Event Manager W/ Event Tracking, logging and 5 2 $3,500 $7,000EOC WEB-VIEW Global EOC Web View Event Manager W/ Event Tracking, logging and
messaging License 5 2 $3,500 $7,000messaging License
Global Host EOC System With Logistics, Operations, Planning, Finance, Global Host EOC System With Logistics, Operations, Planning, Finance, Global Host EOC System With Logistics, Operations, Planning, Finance,
Intelligence etc. with Divisions/Branches, Event Tracking and Logging, Policy Intelligence etc. with Divisions/Branches, Event Tracking and Logging, Policy
and Resource Document Locator, Resource request tracking, EOC Messaging GLOBAL ICS-H and Resource Document Locator, Resource request tracking, EOC Messaging
License, Incident objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer 1 1 $6,500 $6,500GLOBAL ICS-H License, Incident objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer 1 1 $6,500 $6,500License, Incident objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer
and Action Plan, Radio Assignment, Resource tracking Finance, EOC check and Action Plan, Radio Assignment, Resource tracking Finance, EOC check
in/out ( The Global EOC master display will be attached to the hardware)in/out ( The Global EOC master display will be attached to the hardware)
GLOBAL ICS-C Global Client EOC System 1 8 $1,000 $8,000GLOBAL ICS-C Global Client EOC System 1 8 $1,000 $8,000
ICS FIRE RECORDS SOFTWARE ICS FIRE RECORDS SOFTWARE
Fire Prevention License -contains information about the structure at an
ICS FIRE RECORDS SOFTWARE
Fire Prevention License -contains information about the structure at an
FIRE-PREVEN
Fire Prevention License -contains information about the structure at an
address -Fire Per-Plan Information -Feeds NFIRS Structure Fire Form -5 4 $1,600 $6,400FIRE-PREVEN address -Fire Per-Plan Information -Feeds NFIRS Structure Fire Form -
Permit audit shows features that are installed without a permit.
5 4 $1,600 $6,400
Permit audit shows features that are installed without a permit.
Inspection License -contains information about a structure inspection .CanInspection License - contains information about a structure inspection . Can
FIRE-INSP
Inspection License -contains information about a structure inspection .Can
import call for service information if the inspection is tracked in CAD.Track 5 4 $1,600 $6,400FIRE-INSP import call for service information if the inspection is tracked in CAD.Track
building code or fire code violations.
5 4 $1,600 $6,400
building code or fire code violations.
VIEWONLYFIRE1 View Only, ICS Fire Application Software View Only (1 application)1 4 $200 $800VIEWONLYFIRE1View Only, ICS Fire Application Software View Only (1 application)1 4 $200 $800VIEWONLYFIRE1View Only, ICS Fire Application Software View Only (1 application)1 4 $200 $800
ICS System Installation Management Services N/A 40 $265 $10,600ICS System Installation Management Services N/A 40 $265 $10,600
CADSS24X7 CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) N/A N/A Incl. in SSS Incl. in SSSCADSS24X7CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) N/A N/A Incl. in SSS Incl. in SSSCADSS24X7CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) N/A N/A Incl. in SSS Incl. in SSS
FIRST Credit for FIRST Fire Records Licenses -1 $16,000 -$16,000FIRSTCredit for FIRST Fire Records Licenses -1 $16,000 -$16,000
3:08 PM 2010 Coppell SW 5 Con.
SOFTWARE LICENSE ADDENDUM
Pursuant to the terms and conditions contained in this Addendum, ICS and LICENSEE desire to
supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum, and other
good and valuable consideration, the promises contained herein, the receipt and sufficiency of which is
hereby acknowledged, the parties hereto agree as follows:
1. LICENSED SOFTWARE
ICS agrees to provide LICENSEE with the ICS software described in this Addendum.
A. LICENSEE may subsequently order additional ICS Software from ICS and executing the
copy of a SOFTWARE LICENSE ADDENDUM that ICS sends to confirm LICENSEE's
request.
B Upon execution by LICENSEE and ICS, such additional SOFTWARE LICENSE
ADDENDUM shall become effective.
C. At no additional charge, ICS shall provide LICENSEE electronic documentation on every
licensed workstation. The ICS Software's specifications are contained in such
documentation. All documentation provided to LICENSEE including, but not limited to,
user manuals for the ICS Software, shall be deemed to be included within the definition
of the ICS Software. Printed copies of the documentation are available for an additional
charge.
2. SOFTWARE ENVIRONMENT
In order for the ICS Software to function correctly, LICENSEE must provide a hardware and
software environment in accordance with ICS' specifications. Such environment includes, but is not
limited to, use of the appropriate operating system at the version and release levels specified by ICS.
3. INSTALLATION
Unless otherwise specified in this Agreement, LICENSEE shall furnish all necessary labor and
shall assure full responsibility for the installation of the software on LICENSEE's hardware.
A. If ICS installs the ICS Software, the date on which ICS installs the ICS software shall
hereinafter be referred to as the Software Installation Date.
B. If LICENSEE installs the ICS Software, then the date of delivery shall be deemed to be
the Software Installation Date.
4, LICENSEE FEES
LICENSEE agrees to pay the license fees for the ICS Software specified herein.
5. OTHER SERVICES
LICENSEE agrees to pay ICS for my services provided at LICENSEE’s request and not
otherwise specified in this Addendum. Such services include, but are not limited to, hand delivery of the
ICS Software to LICENSEE.
6. PAYMENT.
LICENSEE agrees to pay for the ICS Software in accordance with the following:
A. Upon execution of this Addendum, LICENSEE agrees to pay fifty percent (50%) of the
license fee specified in this Addendum, unless otherwise specified in this Agreement.
B. Within ten (10) days after the Software Installation Date, LICENSEE agrees to pay the
balance of the fees specified herein.
7. SOFTWARE ACCEPTANCE
Within (30) days after the Software Installation Date, LICENSEE shall examine the ICS
Software. If LICENSEE does not accept the ICS Software, it shall state its reasons in writing to ICS
within such thirty days.
A. The ICS Software s performance in accordance with the ICS Software's specifications is
the sole criteria to be used in determining acceptance. If the ICS Software performs in
accordance with such specifications, it shall be deemed accepted by LICENSEE.
B. If the ICS Software does not perform in accordance with its specifications and
LICENSEE gives notice of its non-acceptance of the ICS Software within such thirty (30)
days, ICS shall have sixty (30) days after LICENSEE's notice to ICS within which to make
such changes and/or corrections to the ICS Software, if any, as ICS deems necessary.
When ICS informs LICENSEE that the ICS Software is ready for CUSTOMER’s
examination, CUSTOMER shall examine the ICS Software and inform ICS of its
acceptance or non-acceptance in accordance with this Section.
C. If LICENSEE does not give ICS written notice of non-acceptance within thirty (30) days
after the Software Installation Date, then the ICS Software shall be deemed accepted by
LICENSEE on the thirty-first (31st) day after the Software Installation Date.
D. If the ICS Software has not been accepted within thirty (30) days after the Software
Installation Date, then ICS may terminate this Addendum upon notice in accordance with
the following:
(1) LICENSEE shall return to ICS the non-accepted ICS Software provided pursuant
to this Addendum.
(2) Upon receipt of such software. ICS shall refund the license fee paid by
LICENSEE for such software. ICS' refunding such license fees to LICENSEE
shall release ICS from all obligations and liability arising out of this Addendum.
E. In any event, LICENSEE's use of the ICS Software in LICENSEE's business operations
for more than thirty (30) days shall be deemed acceptance.
8. LICENSED SOFTWARE OWNERSHIP
LICENSEE agrees that ICS claims exclusive ownership of the ICS Software.
A. LICENSEE agrees that LICENSEE acquires neither ownership nor any other interest in
the ICS Software, except for the right to use and possess the ICS Software in
accordance with the terms and conditions of this Addendum and the Agreement.
B. All rights not expressly granted to LICENSEE are retained by ICS.
9. SOFTWARE LICENSE
ICS hereby grants to LICENSEE a non-exclusive and non-transferable license for the use and
possession of the ICS Software, in accordance with, and pursuant to, the Software Licensee Addendum
and the Software Support Addendum.
A. ICS software is per seat and can be installed on any computer up to the maximum
licensed seats per application.
B. Customer understands that the Licensed Software is designed to run in a specified
operating environment which includes hardware, software and related equipment not
provided by ICS. Customer is responsible for assuring that the appropriate hardware
equipment, related components and all cabling are installed timely and are suitable for
the successful installation of the Licensed Software.
C. Customer agrees to provide the management interface and support necessary to
successfully complete the implementation of the Licensed Software. This support
includes upper level management, priority setting and timely involvement during and after
changes in Customer’s internal policies or procedures which directly affect the software
implementation.
D. Customer shall assign an upper level employee to serve as the Customer Liaison for the
duration of the Licensed Software implementation. If Customer must replace the
Customer Liaison for reasons beyond its control, Customer will assign a new Customer
Liaison as soon as reasonably possible. ICS is not responsible for any delay caused
directly or indirectly by the reassignment of the Customer Liaison. In addition to other
duties and responsibilities, the Customer Liaison shall:
(i) Provide timely answers to ICS’s requests for information;
(ii) Coordinate a mutually agreeable implementation and training schedule;
(iii) Have authority to sign for and obligate Customer to any matters relating to service
requests, design documents, performance test documents and/or delivery and
service dates;
(iv) In situations where Customer participation is required, provide timely input for
systems definition, detail design, and use of the software system.
E. Customer is responsible for creating and maintaining its master files, tables and the like
which includes accurate data entry, accurate file editing and overall file control to assure
successful systems performance.
F. Customer shall provide qualified personnel with sufficient backup to be trained to use the
Licensed Software and to interpret the output. Applying the output information in
Customer’s environment is Customer’s sole responsibility.
C. The ICS Software is provided in object code format only. LICENSEE agrees not to
modify, reverse engineer, reconstitute, de-compile and/or disassemble the ICS Software.
LICENSEE expressly agrees that the license granted herein gives it no rights
whatsoever to the ICS Software
D. Without ICS written consent, CUSTOMER may not make any copies at the ICS Software,
except one copy solely for archival purposes.
E. If Customer wishes to add additional authorized workstation or Licensed Standard
Software beyond those specified in the Software License Addendum, customer agrees to
pay the additional License fees at the then current software prices in effect. Software
Support fees shall be increased according to the upgraded Licensed Software fees on
the next annual billing date after the additional Licensed Software is added.
F. Customer shall notify ICS if additional authorized workstation need to be added to access
the Licensed Software and will pay the additional authorized workstation fees promptly
when invoiced.
On any copy of the ICS Software made by CUSTOMER, CUSTOMER must reproduce all
copyright notices and any other proprietary legends.
G. LICENSEE agrees that ICS may enter LICENSEE's business promises during regular
business hours to determine LICENSEE’s compliance with this Section.
H. LICENSEE shall not use the ICS Software in service bureau, time sharing, and/or remote
site operations without the express written consent of ICS and payment of additional fees
to ICS.
I. Without ICS' express written consent, LICENSEE shall not modify the ICS Software nor
shall LICENSEE use any means other than the ICS Software to modify the files used by
the ICS Software.
J. Provisions to the contrary notwithstanding, if either the Agreement or this Addendum is
terminated, the license granted herein shall immediately terminate.
K. The license granted in this Section shall automatically renew subject to the terms and
conditions of this Addendum and the Software Update/Relicense Addendum, at ICS'
then current license fees, unless ICS or LICENSEE gives the other notice of intent not to
renew the license.
10. TRANSFERS
Except as explicitly provided for in this Agreement, LICENSEE agrees that it shall neither
attempt nor actually sell, give, lend, lease, convoy, transfer, license, provide, diminish, copy, nor in any
other manner alienate any of its rights in the ICS Software, whether or not ever modified.
11. PROPERTY RIGHTS
The parties agree that ICS Software including, but not limited to, programs in source and/or
object code formal, systems designs, applications, routines, techniques, ideas, formulae, and/or know-
how utilized and/or developed by ICS are and shall remain the exclusive property of ICS. LICENSEE
agrees that the ICS Software consists of ICS' trade secrets. ICS shall retain all copyright interests in the
ICS Software, whether published or unpublished.
A. All, if any, modifications made to the ICS Software by ICS shall be the exclusive property
of ICS and such modifications shall be deemed to be included within the definition of ICS
Software.
12. NONDISCLOSURE
LICENSEE agrees not to disclose the ICS Software. LICENSEE further agrees that the ICS
Software contains trade secrets of ICS that LICENSEE shall keep the ICS Software confidential, and
that LICENSEE shall not remove such proprietary notices as ICS may choose to place on the ICS
Software.
A. LICENSEE agrees to inform all of LICENSEE's employees who have access to the ICS
Software as to the provisions of this Section.
B. LICENSEE agrees to limit access to the ICS Software to those employees who, in the
course of their employment, need access to the ICS Software.
C. LICENSEE agrees not to permit any independent contractor, including, but not limited to,
consultants, any access to the ICS Software without such independent contractor's first
executing ICS' then standard non-disclosure/non-competition agreement and returning to
ICS an executed copy. ICS shall provide LICENSEE a copy of such agreement upon
request.
D. Except as provided in Paragraph E of this Section, LICENSEE agrees that it will use its
best efforts to ensure that all of LICENSEE's employees who review the documentation
and/or receive ICS training shall first execute ICS' then standard non-disclosure/non-
competition agreement and return to ICS an executed copy. ICS shall provide
LICENSEE a copy of such agreement upon request. In either case LICENSEE agrees to
inform LICENSEE’s employees of the non-disclosure/non-competition agreement
between ICS and LICENSEE.
E. LICENSEE agrees that all of LICENSEE’s employees who have programming and/or
application software knowledge to the extent that it could jeopardize the security and
trade secrets at the ICS Software and who will review or have access to the
documentation and/or receive ICS training shall first execute ICS' then standard non-
disclosure/non-competition agreement and return to ICS an executed copy. ICS shall
provide LICENSEE a copy of such agreement upon request. In either case LICENSEE
agrees to inform LICENSEE's employees of the non-disclosure/non-competition
agreement between ICS and LICENSEE.
13. COVENANT NOT TO COMPETE
LICENSEE agrees that for as long as the Agreement remains in effect and for a period of two (2)
years following its termination, LICENSEE shall not compete with ICS in the business of providing to
others software that performs functions similar to the ICS Software.
14. LIMITED WARRANTY
ICS makes the following limited warranty:
A. The ICS Software shall function in substantial accordance with its
specifications/documentation for one year after the Software Installation Date.
LICENSEE agrees that the ICS Software is of such complexity that it may have defects,
inherent, latent, and/or manifest; and that as ICS' sole liability and LICENSEE's sole
remedy, ICS shall provide programming services to correct documented errors which, in
ICS' opinion, are caused by a defect in an unaltered version of the ICS software.
B. If LICENSEE notifies ICS that there is such an error and ICS' investigation reveals that
the error is due to some cause other than a malfunction of the ICS Software, then
LICENSEE agrees to compensate ICS for its efforts at ICS' then standard consulting
rates. Such other causes that may cause errors include, but are not limited to, hardware
malfunctions, use of supplies not recommended by ICS, erroneous data, errors caused
by LICENSEE’s personnel, and errors caused by means not within the reasonable
control of ICS.
15. SOFTWARE MAINTENANCE
There is no software maintenance provided pursuant to this Addendum. ICS shall provide
software maintenance only if ICS and LICENSEE have so agreed in writing.
A. ICS shall provide software warranty support in accordance with the Software Support
Terms and Conditions including coverage as defined in Exhibit B Software Warranty
Addendum.
B. If ICS and LICENSEE agree that ICS shall provide any software maintenance, such
software maintenance shall be governed by the terms and conditions of ICS'
SOFTWARE SUPPORT ADDENDUM.
16. LIMITATION OF LIABILITY
EXCEPT FOR THE WARRANTY SPECIFIED IN THE SECTION ENTITLED 'LIMITED
WARRANTY', ICS MAKES NO WARRANTIES CONCERNING THE ICS SOFTWARE AND ICS
PROVIDES SUCH SOFTWARE’ AS IS'. ICS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USE OF THE ICS
SOFTWARE ON OTHER THAN THE DESIGNATED CPU VOIDS ALL WARRANTIES AND IS AT
LICENSEES SOLE RISK. IN NO EVENT SHALL ICS BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE MONIES PAID BY CUSTOMER TO ICS PURSUANT TO THIS ADDENDUM.
SOFTWARE LICENSE ADDENDUM Date: 8/12/2010
Page 5 of 5
3:08 PM 2010 Coppell SW 5 Con.
$752,024.00TOTAL PRICE $752,024.00TOTAL PRICE $752,024.00
DISTRIBUTION CHG $2,468.00DISTRIBUTION CHG $2,468.00
$36,705.00TRAINING$36,705.00TRAINING$36,705.00
INSTALLATION $96,560.00NOTES:INSTALLATION $96,560.00NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
SUB - TOTAL $887,757.00
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
SUB - TOTAL $887,757.00
PREFERED CUST DISC ($221,162.00)
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and PREFERED CUST DISC ($221,162.00)
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel. TOTAL $666,595.00
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .TOTAL $666,595.00
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include :hardware, wireless service, internet service, text
TOTAL $666,595.00
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include :hardware, wireless service, internet service, text
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
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install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
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ICS MAINTENANCE OPTIONS:
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ICS MAINTENANCE OPTIONS:
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certify compliance. Compliance is (95% or above)
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ICS MAINTENANCE OPTIONS:
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specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
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personnel.
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(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
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Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
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personnel.
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certify compliance. Compliance is (95% or above)
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ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
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NOTES:
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(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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install and run within the 54Ward client with no ICS software modifications.
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certify compliance. Compliance is (95% or above)
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Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
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NOTES:
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the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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certify compliance. Compliance is (95% or above)
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Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
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specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
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NOTES:
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(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
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(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
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details).
NOTES:
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(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
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(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
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details).
NOTES:
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(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
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and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
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install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
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(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
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details).
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NOTES:
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(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
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personnel.
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and other required third party products not specifically proposed by ICS.
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install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
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(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
(C) Other software maintenance options are available (please see software support agreement for more
details).
(D) Third party software maintenance and operator support will be through manufacturer. ICS support fee is
for interface support only and ranges from 3% to 20% annually.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
(C) Other software maintenance options are available (please see software support agreement for more
details).
(D) Third party software maintenance and operator support will be through manufacturer. ICS support fee is
for interface support only and ranges from 3% to 20% annually.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
(C) Other software maintenance options are available (please see software support agreement for more
details).
(D) Third party software maintenance and operator support will be through manufacturer. ICS support fee is
for interface support only and ranges from 3% to 20% annually.
NOTES:
(1) Host application license's require a client license
(2) Client application license's require a host license
(3) .Training will be done by ICS on-site unless otherwise agreed to in the final agreements between ICS and
the customer. Upon request and at a reduced rate,ICS will train a trainer and the trainer will train City
personnel.
(4) Required travel, lodging and miscellaneous expenses are included in installation and training price .
(5) The Software listed and priced above does not include : hardware, wireless service, internet service, text
paging service, customer network, TLETS, 911 system, program modifications, or data conversions (other
than the master name index. Customer to provide ICS approved flat file ), IIS server for remote status monitor
and other required third party products not specifically proposed by ICS.
(6) Customer will install ICS software on MDC's.
(7) Customer will supply ESRI software licenses if required.
(8) No CAD integration is proposed for the 54Ward MDC software. 54Ward states that ICS's MDC client will
install and run within the 54Ward client with no ICS software modifications.
(9) Field reporting requires customer to provide Term Server hardware and software.
(10) Ticket writers will require software and services from Autosite to ICS supplied API.
(11) Navtec routing maps will need to be replaced when an update is required.
(12) Compliance certification is required for Geo-Files/MSAG and customer maps/MSAG. ICS will validate and
certify compliance. Compliance is (95% or above)
(13) Aerial Photos will be provided by the customer and will be provided through a ArcGIS Network Web
Server wich will also be available to remote units.
ICS MAINTENANCE OPTIONS:
(A) First year level III software maintenance is approximately 15% annually of selected software and covers
specified software enhancements, on-site support and telephone support 8am to 5pm Monday through Friday
excluding major holidays. Subsequent years will be approximately 15% annually of selected software and will
continue as long as the customer maintains a ICS certified system manager.
(B) Gateway/Application software and MDC software is approximately 20% annually. (please see software
support agreement for more details).
(C) Other software maintenance options are available (please see software support agreement for more
details).
(D) Third party software maintenance and operator support will be through manufacturer. ICS support fee is
for interface support only and ranges from 3% to 20% annually.
ICS SALES REP.Tommy GalbraithICS SALES REP.Tommy GalbraithTommy Galbraith
INSTALLED BY TBDINSTALLED BY TBD
Customer has read and agreed to be bound by ICS' GENERAL TERMS AND CONDITIONS andCustomer has read and agreed to be bound by ICS' GENERAL TERMS AND CONDITIONS andCustomer has read and agreed to be bound by ICS' GENERAL TERMS AND CONDITIONS and
this SOFTWARE LICENSE ADDENDUM.this SOFTWARE LICENSE ADDENDUM.
ACCEPTED BY: ACCEPTED BY:ACCEPTED BY: ACCEPTED BY:
CUSTOMER CITY OF COPPELL INTEGRATED COMPUTER SYSTEMS, INC.CUSTOMER CITY OF COPPELL INTEGRATED COMPUTER SYSTEMS, INC.
SIGNATURE SIGNATURESIGNATURESIGNATURE
TITLE TITLETITLETITLE
DATE DATEDATEDATEDATEDATE
3:08 PM 2010 Coppell SW 5 Con.
SOFTWARE LICENSE ADDENDUM
Pursuant to the terms and conditions contained in this Addendum, ICS and LICENSEE desire to
supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum, and other
good and valuable consideration, the promises contained herein, the receipt and sufficiency of which is
hereby acknowledged, the parties hereto agree as follows:
1. LICENSED SOFTWARE
ICS agrees to provide LICENSEE with the ICS software described in this Addendum.
A. LICENSEE may subsequently order additional ICS Software from ICS and executing the
copy of a SOFTWARE LICENSE ADDENDUM that ICS sends to confirm LICENSEE's
request.
B Upon execution by LICENSEE and ICS, such additional SOFTWARE LICENSE
ADDENDUM shall become effective.
C. At no additional charge, ICS shall provide LICENSEE electronic documentation on every
licensed workstation. The ICS Software's specifications are contained in such
documentation. All documentation provided to LICENSEE including, but not limited to,
user manuals for the ICS Software, shall be deemed to be included within the definition
of the ICS Software. Printed copies of the documentation are available for an additional
charge.
2. SOFTWARE ENVIRONMENT
In order for the ICS Software to function correctly, LICENSEE must provide a hardware and
software environment in accordance with ICS' specifications. Such environment includes, but is not
limited to, use of the appropriate operating system at the version and release levels specified by ICS.
3. INSTALLATION
Unless otherwise specified in this Agreement, LICENSEE shall furnish all necessary labor and
shall assure full responsibility for the installation of the software on LICENSEE's hardware.
A. If ICS installs the ICS Software, the date on which ICS installs the ICS software shall
hereinafter be referred to as the Software Installation Date.
B. If LICENSEE installs the ICS Software, then the date of delivery shall be deemed to be
the Software Installation Date.
4, LICENSEE FEES
LICENSEE agrees to pay the license fees for the ICS Software specified herein.
5. OTHER SERVICES
LICENSEE agrees to pay ICS for my services provided at LICENSEE’s request and not
otherwise specified in this Addendum. Such services include, but are not limited to, hand delivery of the
ICS Software to LICENSEE.
6. PAYMENT.
LICENSEE agrees to pay for the ICS Software in accordance with the following:
A. Upon execution of this Addendum, LICENSEE agrees to pay fifty percent (50%) of the
license fee specified in this Addendum, unless otherwise specified in this Agreement.
B. Within ten (10) days after the Software Installation Date, LICENSEE agrees to pay the
balance of the fees specified herein.
7. SOFTWARE ACCEPTANCE
Within (30) days after the Software Installation Date, LICENSEE shall examine the ICS
Software. If LICENSEE does not accept the ICS Software, it shall state its reasons in writing to ICS
within such thirty days.
A. The ICS Software s performance in accordance with the ICS Software's specifications is
the sole criteria to be used in determining acceptance. If the ICS Software performs in
accordance with such specifications, it shall be deemed accepted by LICENSEE.
B. If the ICS Software does not perform in accordance with its specifications and
LICENSEE gives notice of its non-acceptance of the ICS Software within such thirty (30)
days, ICS shall have sixty (30) days after LICENSEE's notice to ICS within which to make
such changes and/or corrections to the ICS Software, if any, as ICS deems necessary.
When ICS informs LICENSEE that the ICS Software is ready for CUSTOMER’s
examination, CUSTOMER shall examine the ICS Software and inform ICS of its
acceptance or non-acceptance in accordance with this Section.
C. If LICENSEE does not give ICS written notice of non-acceptance within thirty (30) days
after the Software Installation Date, then the ICS Software shall be deemed accepted by
LICENSEE on the thirty-first (31st) day after the Software Installation Date.
D. If the ICS Software has not been accepted within thirty (30) days after the Software
Installation Date, then ICS may terminate this Addendum upon notice in accordance with
the following:
(1) LICENSEE shall return to ICS the non-accepted ICS Software provided pursuant
to this Addendum.
(2) Upon receipt of such software. ICS shall refund the license fee paid by
LICENSEE for such software. ICS' refunding such license fees to LICENSEE
shall release ICS from all obligations and liability arising out of this Addendum.
E. In any event, LICENSEE's use of the ICS Software in LICENSEE's business operations
for more than thirty (30) days shall be deemed acceptance.
8. LICENSED SOFTWARE OWNERSHIP
LICENSEE agrees that ICS claims exclusive ownership of the ICS Software.
A. LICENSEE agrees that LICENSEE acquires neither ownership nor any other interest in
the ICS Software, except for the right to use and possess the ICS Software in
accordance with the terms and conditions of this Addendum and the Agreement.
B. All rights not expressly granted to LICENSEE are retained by ICS.
9. SOFTWARE LICENSE
ICS hereby grants to LICENSEE a non-exclusive and non-transferable license for the use and
possession of the ICS Software, in accordance with, and pursuant to, the Software Licensee Addendum
and the Software Support Addendum.
A. ICS software is per seat and can be installed on any computer up to the maximum
licensed seats per application.
B. Customer understands that the Licensed Software is designed to run in a specified
operating environment which includes hardware, software and related equipment not
provided by ICS. Customer is responsible for assuring that the appropriate hardware
equipment, related components and all cabling are installed timely and are suitable for
the successful installation of the Licensed Software.
C. Customer agrees to provide the management interface and support necessary to
successfully complete the implementation of the Licensed Software. This support
includes upper level management, priority setting and timely involvement during and after
changes in Customer’s internal policies or procedures which directly affect the software
implementation.
D. Customer shall assign an upper level employee to serve as the Customer Liaison for the
duration of the Licensed Software implementation. If Customer must replace the
Customer Liaison for reasons beyond its control, Customer will assign a new Customer
Liaison as soon as reasonably possible. ICS is not responsible for any delay caused
directly or indirectly by the reassignment of the Customer Liaison. In addition to other
duties and responsibilities, the Customer Liaison shall:
(i) Provide timely answers to ICS’s requests for information;
(ii) Coordinate a mutually agreeable implementation and training schedule;
(iii) Have authority to sign for and obligate Customer to any matters relating to service
requests, design documents, performance test documents and/or delivery and
service dates;
(iv) In situations where Customer participation is required, provide timely input for
systems definition, detail design, and use of the software system.
E. Customer is responsible for creating and maintaining its master files, tables and the like
which includes accurate data entry, accurate file editing and overall file control to assure
successful systems performance.
F. Customer shall provide qualified personnel with sufficient backup to be trained to use the
Licensed Software and to interpret the output. Applying the output information in
Customer’s environment is Customer’s sole responsibility.
C. The ICS Software is provided in object code format only. LICENSEE agrees not to
modify, reverse engineer, reconstitute, de-compile and/or disassemble the ICS Software.
LICENSEE expressly agrees that the license granted herein gives it no rights
whatsoever to the ICS Software
D. Without ICS written consent, CUSTOMER may not make any copies at the ICS Software,
except one copy solely for archival purposes.
E. If Customer wishes to add additional authorized workstation or Licensed Standard
Software beyond those specified in the Software License Addendum, customer agrees to
pay the additional License fees at the then current software prices in effect. Software
Support fees shall be increased according to the upgraded Licensed Software fees on
the next annual billing date after the additional Licensed Software is added.
F. Customer shall notify ICS if additional authorized workstation need to be added to access
the Licensed Software and will pay the additional authorized workstation fees promptly
when invoiced.
On any copy of the ICS Software made by CUSTOMER, CUSTOMER must reproduce all
copyright notices and any other proprietary legends.
G. LICENSEE agrees that ICS may enter LICENSEE's business promises during regular
business hours to determine LICENSEE’s compliance with this Section.
H. LICENSEE shall not use the ICS Software in service bureau, time sharing, and/or remote
site operations without the express written consent of ICS and payment of additional fees
to ICS.
I. Without ICS' express written consent, LICENSEE shall not modify the ICS Software nor
shall LICENSEE use any means other than the ICS Software to modify the files used by
the ICS Software.
J. Provisions to the contrary notwithstanding, if either the Agreement or this Addendum is
terminated, the license granted herein shall immediately terminate.
K. The license granted in this Section shall automatically renew subject to the terms and
conditions of this Addendum and the Software Update/Relicense Addendum, at ICS'
then current license fees, unless ICS or LICENSEE gives the other notice of intent not to
renew the license.
10. TRANSFERS
Except as explicitly provided for in this Agreement, LICENSEE agrees that it shall neither
attempt nor actually sell, give, lend, lease, convoy, transfer, license, provide, diminish, copy, nor in any
other manner alienate any of its rights in the ICS Software, whether or not ever modified.
11. PROPERTY RIGHTS
The parties agree that ICS Software including, but not limited to, programs in source and/or
object code formal, systems designs, applications, routines, techniques, ideas, formulae, and/or know-
how utilized and/or developed by ICS are and shall remain the exclusive property of ICS. LICENSEE
agrees that the ICS Software consists of ICS' trade secrets. ICS shall retain all copyright interests in the
ICS Software, whether published or unpublished.
A. All, if any, modifications made to the ICS Software by ICS shall be the exclusive property
of ICS and such modifications shall be deemed to be included within the definition of ICS
Software.
12. NONDISCLOSURE
LICENSEE agrees not to disclose the ICS Software. LICENSEE further agrees that the ICS
Software contains trade secrets of ICS that LICENSEE shall keep the ICS Software confidential, and
that LICENSEE shall not remove such proprietary notices as ICS may choose to place on the ICS
Software.
A. LICENSEE agrees to inform all of LICENSEE's employees who have access to the ICS
Software as to the provisions of this Section.
B. LICENSEE agrees to limit access to the ICS Software to those employees who, in the
course of their employment, need access to the ICS Software.
C. LICENSEE agrees not to permit any independent contractor, including, but not limited to,
consultants, any access to the ICS Software without such independent contractor's first
executing ICS' then standard non-disclosure/non-competition agreement and returning to
ICS an executed copy. ICS shall provide LICENSEE a copy of such agreement upon
request.
D. Except as provided in Paragraph E of this Section, LICENSEE agrees that it will use its
best efforts to ensure that all of LICENSEE's employees who review the documentation
and/or receive ICS training shall first execute ICS' then standard non-disclosure/non-
competition agreement and return to ICS an executed copy. ICS shall provide
LICENSEE a copy of such agreement upon request. In either case LICENSEE agrees to
inform LICENSEE’s employees of the non-disclosure/non-competition agreement
between ICS and LICENSEE.
E. LICENSEE agrees that all of LICENSEE’s employees who have programming and/or
application software knowledge to the extent that it could jeopardize the security and
trade secrets at the ICS Software and who will review or have access to the
documentation and/or receive ICS training shall first execute ICS' then standard non-
disclosure/non-competition agreement and return to ICS an executed copy. ICS shall
provide LICENSEE a copy of such agreement upon request. In either case LICENSEE
agrees to inform LICENSEE's employees of the non-disclosure/non-competition
agreement between ICS and LICENSEE.
13. COVENANT NOT TO COMPETE
LICENSEE agrees that for as long as the Agreement remains in effect and for a period of two (2)
years following its termination, LICENSEE shall not compete with ICS in the business of providing to
others software that performs functions similar to the ICS Software.
14. LIMITED WARRANTY
ICS makes the following limited warranty:
A. The ICS Software shall function in substantial accordance with its
specifications/documentation for one year after the Software Installation Date.
LICENSEE agrees that the ICS Software is of such complexity that it may have defects,
inherent, latent, and/or manifest; and that as ICS' sole liability and LICENSEE's sole
remedy, ICS shall provide programming services to correct documented errors which, in
ICS' opinion, are caused by a defect in an unaltered version of the ICS software.
B. If LICENSEE notifies ICS that there is such an error and ICS' investigation reveals that
the error is due to some cause other than a malfunction of the ICS Software, then
LICENSEE agrees to compensate ICS for its efforts at ICS' then standard consulting
rates. Such other causes that may cause errors include, but are not limited to, hardware
malfunctions, use of supplies not recommended by ICS, erroneous data, errors caused
by LICENSEE’s personnel, and errors caused by means not within the reasonable
control of ICS.
15. SOFTWARE MAINTENANCE
There is no software maintenance provided pursuant to this Addendum. ICS shall provide
software maintenance only if ICS and LICENSEE have so agreed in writing.
A. ICS shall provide software warranty support in accordance with the Software Support
Terms and Conditions including coverage as defined in Exhibit B Software Warranty
Addendum.
B. If ICS and LICENSEE agree that ICS shall provide any software maintenance, such
software maintenance shall be governed by the terms and conditions of ICS'
SOFTWARE SUPPORT ADDENDUM.
16. LIMITATION OF LIABILITY
EXCEPT FOR THE WARRANTY SPECIFIED IN THE SECTION ENTITLED 'LIMITED
WARRANTY', ICS MAKES NO WARRANTIES CONCERNING THE ICS SOFTWARE AND ICS
PROVIDES SUCH SOFTWARE’ AS IS'. ICS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USE OF THE ICS
SOFTWARE ON OTHER THAN THE DESIGNATED CPU VOIDS ALL WARRANTIES AND IS AT
LICENSEES SOLE RISK. IN NO EVENT SHALL ICS BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE MONIES PAID BY CUSTOMER TO ICS PURSUANT TO THIS ADDENDUM.
SOFTWARE SUPPORT ADDENDUM Date: 8/12/2010
Page 1 of 4
Integrated Computer Systems Inc.
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
Integrated Computer Systems Inc.
3499 FM 1461 3499 FM 1461
McKinney, Texas 75071 McKinney, Texas 75071
(214) 544-0022 Fax: (214) 544-0025 (214) 544-0022 Fax: (214) 544-0025
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hereafter referred to as ICS;and The City of Coppell, with its principal location at 255 Parkway Blvd Coppell, Texas 75019 hereinafter referred to as LICENSEE or
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A. On 05/ 11 / 1992, ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" and " CONTRACT MODIFICATION
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hereafter referred to as ICS;and The City of Coppell, with its principal location at 255 Parkway Blvd Coppell, Texas 75019 hereinafter referred to as LICENSEE or
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hereafter referred to as ICS;and The City of Coppell, with its principal location at 255 Parkway Blvd Coppell, Texas 75019 hereinafter referred to as LICENSEE or
CUSTOMER
A. On 05/ 11 / 1992, ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" and " CONTRACT MODIFICATION
ADDENDUM" hereinafter referred to as the Agreement.
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hereafter referred to as ICS;and The City of Coppell, with its principal location at 255 Parkway Blvd Coppell, Texas 75019 hereinafter referred to as LICENSEE or
CUSTOMER
A. On 05/ 11 / 1992, ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" and " CONTRACT MODIFICATION
ADDENDUM" hereinafter referred to as the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and the terms and conditions of this Addendum which are contained on the front and reverse
sides of this page, Customer agrees to purchase support for the following items from ICS:
S
H
I
P
T
O
B
I
L
L
T
O
City Of Coppell
255 Parkway Blvd
Coppell, Texas 75019
Coppell Police Department
255 Parkway Blvd
Coppell, Texas 75019
THIS SOFTWARE SUPPORT ADDENDUM is entered into by and between Integrated Computer Systems Inc. , located at 3499 FM 1461, McKinney, Texas 75071,
hereafter referred to as ICS;and The City of Coppell, with its principal location at 255 Parkway Blvd Coppell, Texas 75019 hereinafter referred to as LICENSEE or
CUSTOMER
A. On 05/ 11 / 1992, ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS" and " CONTRACT MODIFICATION
ADDENDUM" hereinafter referred to as the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and the terms and conditions of this Addendum which are contained on the front and reverse
sides of this page, Customer agrees to purchase support for the following items from ICS:
S
H
I
P
T
O
B
I
L
L
T
O
City Of Coppell
255 Parkway Blvd
Coppell, Texas 75019
Coppell Police Department
255 Parkway Blvd
Coppell, Texas 75019
SUPPORT EMERGENCY TOTAL S/W ANNUALSUPPORTEMERGENCYTOTAL S/W ANNUAL
ITEM NUMBER DESCRIPTION LEVEL PLAN LICENSE FEE SUPPORTITEM NUMBER DESCRIPTION LEVEL PLAN LICENSE FEE SUPPORT
COMMUNICATION GATEWAY SERVER SOFTWARECOMMUNICATION GATEWAY SERVER SOFTWARE
MESSAG SYS System Wide Messaging (function installed with each ICS module license)3 AMESSAG SYS System Wide Messaging (function installed with each ICS module license)3 A
911-H 911 Gateway Host License 3 B911-H 911 Gateway Host License 3 B
TLET2-H TLETS 2000 TCIP Host Gateway License 3 BTLET2-H TLETS 2000 TCIP Host Gateway License 3 B
CDMA/GPRS-H WARDN CDMA/GPRS Network Controller Host License Software
TLET2-H TLETS 2000 TCIP Host Gateway License
CDMA/GPRS-H WARDN CDMA/GPRS Network Controller Host License Software 3 ACDMA/GPRS-H WARDN CDMA/GPRS Network Controller Host License Software 3 A
TEXTP-H Text Paging Host License 3 BTEXTP-H Text Paging Host License 3 B
TEXTP-ENH-H Enhanced Text Paging Host License ( requires TEXTP-H and TEXTP-C)3 BTEXTP-ENH-H Enhanced Text Paging Host License ( requires TEXTP-H and TEXTP-C)3 B
PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII for PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII for
BLACK-INT
PC Mobile Text Paging Interface (Requires: InfoRad Wireless Watch-IT ASCII for
$1080 for quantity of 1. SMTP Server to be provided by client. (This service is BLACK-INT $1080 for quantity of 1. SMTP Server to be provided by client. (This service is
required and must be accessible from the gateway where the paging solution is required and must be accessible from the gateway where the paging solution is
installed.)3 Binstalled.)3 B
InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client. (This InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client. (This
INFORAD-INT
InfoRad Wireless Watch-IT ASCII SMTP. Server to be provided by client. (This
service is required and must be accessible from the gateway where the paging INFORAD-INT service is required and must be accessible from the gateway where the paging
solution is installed.)3 Bsolution is installed.)3 B
REPORT WRITERSREPORT WRITERS
ICSINTL-QRU ICS IntelliQuery Report Writer Runtime License 3 AICSINTL-QRU ICS IntelliQuery Report Writer Runtime License 3 A
DICTION-INTL ICS IntelliQuery Data Dictionary
ICSINTL-QRU ICS IntelliQuery Report Writer Runtime License
DICTION-INTL ICS IntelliQuery Data Dictionary 3 ADICTION-INTL ICS IntelliQuery Data Dictionary 3 A
SOFTWARE MANAGEMENT TOOLS SOFTWARE MANAGEMENT TOOLS
SYSMGR-CON Management Console (geo-files, running orders and code tables)3 ASYSMGR-CON Management Console (geo-files, running orders and code tables)3 A
GEO-SCRUB Geo-Scrubbing ToolGEO-SCRUB Geo-Scrubbing Tool 3 AGEO-SCRUB Geo-Scrubbing Tool 3 A
ICS CAD ICS CAD ICS CAD
ICSCAD-DISP Multi. Jurisdiction IBRS CAD Software License ( Dispatcher / Call Taker)3 BICSCAD-DISP Multi. Jurisdiction IBRS CAD Software License ( Dispatcher / Call Taker)3 B
ICSCAD-MAINT Multi. Jurisdiction IBRS CAD Software License (Maintenance/Training)3 BICSCAD-MAINT Multi. Jurisdiction IBRS CAD Software License (Maintenance/Training)3 B
DOCLOC Document Locator, Image & Sound Indexing License DOCLOC Document Locator, Image & Sound Indexing License 3 BDOCLOCDocument Locator, Image & Sound Indexing License 3 B
911-C 911 Gateway Client License 3 B911-C 911 Gateway Client License 3 B
911-C 911 Gateway Client License911-C 911 Gateway Client License 3 B
911-C 911 Gateway Client License 3 B
TLET 2000-C TLETS 2000 TCPIP Client License 3 BTLET 2000-C TLETS 2000 TCPIP Client License 3 B
TLET 2000-C TLETS 2000 TCPIP Client LicenseTLET 2000-C TLETS 2000 TCPIP Client License 3 BTLET 2000-C TLETS 2000 TCPIP Client License 3 B
RACIAL PRO-H Racial Profiling Host License 3 ARACIAL PRO-H Racial Profiling Host License 3 A
RACIAL PRO-C Racial Profiling Client License 3 ARACIAL PRO-C Racial Profiling Client License 3 A
FALS-ALM Alarm and False Alarm Billing/Tracking 3 AFALS-ALM Alarm and False Alarm Billing/Tracking 3 A
CAD MAPPING/AVLCAD MAPPING/AVLCAD MAPPING/AVL
CADMAP-H-L2 Initial CAD ICS Mapping Host License (requires acceptable ESRI maps from CADMAP-H-L2 Initial CAD ICS Mapping Host License (requires acceptable ESRI maps from
customer) 3 ACADMAP-H-L2 customer) 3 A
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
SOFTWARE SUPPORT ADDENDUM
Rev 06/96
ICS and LICENSEE desire to supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum,
and other good and valuable consideration, the premises contained herein, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
1. DEFINITIONS. Unless the context otherwise provides, the terms defined in this
section shall, for the purposes of this Addendum, have the meaning herein specified.
A. Enhancement. An Enhancement is defined as an improvement to the ICS
Software. Such improvement includes, but is not limited to, adding a function,
adding a report, adding a screen input format, and adding a program.
B. Update. An update is defined as a change or error corrections made to the
existing ICS Licensed Software and includes but is not limited to, changes made to
bring current any function or functions.
C. Licensed Software. The ICS Software is collectively referred to as the
Licensed Software.
D. Third Party Software. The software provided by the customer and/or ICS
which includes but not limited to the operating system software, word processing
software, e-mail software, spreadsheet software, or any other office software
products that is not specifically written and/or supported by ICS.
E. Telephone Support. Telephone Support is a service of ICS in which
LICENSEE may telephone ICS for consultation concerning the Licensed Software.
The standard period of telephone support 8:00 a.m. to 5:00 p.m., Central Standard
Time, Monday through Friday, excluding holidays.
F. TSP Services. TSP Services are installation and error correction services
provided by ICS using ICS, Telecommunications Support Package Software,
hereinafter referred to as the TSP Services.
G. Emergency Plan. The Emergency Plan describes the periods, in addition to
ICS' standard period Telephone Support, during which ICS will be available to
LICENSEE for Telephone Support for emergency software problems.
(a) Emergency Plan A: 8:00 a.m. - 5 p.m., Monday through Saturday, excluding
ICS Holidays.
(b) Emergency Plan B: twenty-four hours a day, every day.
(c) Emergency Plan C: Other coverage as described on the front of this ICS
Software Support Addendum.
(e) Unless otherwise agreed to in writing, all times referred to in this Addendum
refer to Central Time.
(f) Includes the registration and travel expenses to the ICS User’s Conference as
stated on the front of this agreement. If nothing is specified on the front of this
agreement then only registration fees are included and no coverage of user
conferences expenses will be provided.
2. SOFTWARE SUPPORT. In accordance with the terms and conditions of this
Addendum, ICS shall provide LICENSEE with software support for the ICS Software and
Sublicensed Software as specified in this Addendum.
A. ICS shall provide Enhancements, Updates, TSP Services, and Telephone
Support in accordance with the ICS “SOFTWARE SUPPORT COVERAGE
ADDENDUM EXHIBIT A” and the Section’s entitled "ENHANCEMENTS",
"UPDATES", "ERROR CORRECTIONS", "TSP SERVICES", "TELEPHONE
SUPPORT" . ICS may from time to time change the coverage offered under this
agreement. If coverage is to change then the new coverage will become effective on
the first day of the new year billing cycle.
B. All software provided pursuant to this Addendum is provided "AS IS". Updated
ICS Licensed Software documentation will be installed locally on all licensed
workstations. Support for all third party Licensed Software will be provided as
described in the ICS “SOFTWARE SUPPORT COVERAGE ADDENDUM EXHIBIT
A”. Third party software documentation will be provided through third party vendor if
available. No third party software documentation will be provided by ICS.
C. All Enhancements, Updates, and error corrections for ICS Software shall be
deemed to be ICS Software and shall be subject to the provisions of the ICS
SOFTWARE LICENSE ADDENDUM that applies to the Licensed Software
enhanced, updated, or corrected. ICS shall install updates to LICENSEE software at
least once every calendar year.
3. SOFTWARE COVERED. This Addendum shall apply to all ICS Licensed Software.
If LICENSEE acquires additional Licensed Software, such software shall upon its Software
Installation Date become subject to this Agreement. The annual fees for such additional
Licensed Software shall be added, as relevant, to the annual fees already charged to
LICENSEE.
4. FEES AND PAYMENT. For the services provided herein, LICENSEE agrees to pay
the annual software support fee as specified in this Addendum and in accordance with the
following unless otherwise stated on the front of this Addendum:
A. Upon the effective date of this Addendum, LICENSEE agrees to pay ICS all of
the one-time charges and the annual fee. Thereafter, the annual support fee is due
on or before the first month of every year this Addendum is in effect.
5. TERM. This Addendum shall become effective on the date executed by an officer of
ICS and shall have an initial term commencing upon the effective date and ending upon the
last day of the first year this Addendum is in effect. This Addendum shall automatically
renew for subsequent one-year terms, unless either party gives the other party at least
thirty days' notice of its intent not to renew.
6. INSTALLATION. If LICENSEE has acquired the TSP Services, then ICS shall install
the enhancements, updates, and error corrections upon LICENSEE's computer system at
no charge. If LICENSEE has not acquired the TSP Services or if in any event it is not
practical or possible for ICS to utilize TSP then ICS shall install such Enhancements in
accordance with the section entitled 'TIME AND MATERIALS SERVICES'.
7. ENHANCEMENTS. From time to time, ICS, in its sole discretion, may choose to
make enhancements to the ICS Software. If ICS does make such Enhancements, ICS
shall provide them to LICENSEE in accordance with the section entitled 'INSTALLATION'.
A. If the vendor of the third party software makes enhancements without charge
to ICS, ICS may, in its sole discretion, provide such Enhancements.
B. LICENSEE acknowledges that the Enhancements may not function with the
particular configuration of hardware and software possessed by LICENSEE and that
in order to function, the Enhancements may require additional hardware and
software at an additional cost to LICENSEE.
C. LICENSEE also acknowledges that the Enhancements, when in use, may
utilize more system resources than the Licensed Software currently installed. Such
additional system resources include, but are not limited to, additional auxiliary
storage, additional memory, and additional use of the CPU.
D. LICENSEE also acknowledges that ICS does not provide software updates or
enhancements to third party software unless specifically stated.
8. UPDATES. In accordance with the terms and conditions of this Addendum, ICS shall
provide LICENSEE with error corrections and ICS selectively designated mandated
legislative Updates for the ICS Software specified in this Addendum and the Section
entitled 'INSTALLATION'.
A. ICS is to be notified by LICENSEE of any errors or mandated legislative
changes requiring corrections or modifications to ICS selectively designated existing
software.
B. Legislative updates software modifications costing in excess of $10,000 will be
borne by the Licensee.
C. Updates, as defined above, are made solely at the discretion of ICS.
9. TELEPHONE SUPPORT. ICS shall provide telephone support in accordance with
the following:
A. During the standard period of Telephone Support, ICS shall be available to
provide consultation to LICENSEE by telephone. Such consultation consists of
answering LICENSEE's questions concerning use of the Licensed Software.
B. CUSTOMER is responsible for all long distance calls initiated by CUSTOMER.
C. ICS shall provide Telephone Support at times outside the standard period of
Telephone Support in accordance with the Emergency Plan specified in this
Addendum.
10. TSP SERVICES. In order for LICENSEE to use the TSP Services, LICENSEE must
have first acquired a copy of the TSP Software pursuant to the terms and conditions of ICS'
SOFTWARE LICENSE ADDENDUM. If LICENSEE has acquired the TSP Software, then
ICS shall perform the following services:
A. When ICS distributes Enhancements, Updates, or Error Corrections, ICS shall
install such Enhancements, Updates, or Error Corrections by means of the TSP
Software installed at LICENSEE and a telecommunications connection to ICS.
B. LICENSEE shall provide the telephone lines and all equipment necessary to
use the TSP Software at LICENSEE's premises.
C. ICS is responsible for all TSP long distance charges incurred when providing
an error correction to the ICS Software.
D. CUSTOMER is responsible for all TSP long distance charges Incurred due to
CUSTOMER's request other than those related to an error correction of the ICS
Software.
11. TIME AND MATERIALS SERVICES. ICS shall perform the services described in this
section at its sole discretion and shall charge LICENSEE, at ICS' then standard rates, for
the time and materials used.
A. Responding to problems, questions, and/or malfunctions concerning changes
made to the Licensed Software by non ICS personnel.
B. Responding to problems caused by LICENSEE's personnel including, but not
limited to, operator error.
C. Responding to problems caused by erroneous data.
D. Responding to problems caused by hardware unless covered by ICS
Hardware Maintenance Agreement.
E. Responding to problems caused by software other than the ICS Software.
F. Making modifications to the Licensed Software due to hardware modifications
including, but not limited to, a change in LICENSEE's hardware configuration.
G. Performing hardware maintenance or hardware diagnostics.
H. Performing operator training.
I. Installing the ICS Software or the Sublicensed Software unless LICENSEE
has acquired the TSP Software or selected a support level that covers the
installation fees.
J. Responding to problems caused by LICENSEE's failure to allow ICS access to
LICENSEE's computer system.
K. Responding to problems caused by accident, neglect, fire, misuse, or any
other cause not within ICS' reasonable control.
L. Any other services performed by ICS and not otherwise provided for in this
Addendum and/or the ICS SOFTWARE SUPPORT COVERAGE ADDENDUM
EXHIBIT A.
12. EXPENSES. LICENSEE is responsible for all expenses not specified as being ICS'
responsibility. LICENSEE is responsible for, but not limited to, travel, transportation, food,
lodging, long distance telephone charges, and media costs incurred by ICS in its
performance of this Addendum.
13. INDEPENDENT CONTRACTORS. ICS may engage independent contractors to
perform all or part of ICS' obligations under this Addendum after written notification to
LICENSEE and receipt of written agreement there from.
14. SYSTEM MANAGER/COORDINATOR. CUSTOMER will appoint a system manager/
coordinator who will be the liaison between ICS and CUSTOMER and will be the focal point
for all inquiries to ICS from CUSTOMER. In addition, the system manager/coordinator will
be responsible for coordinating all classroom training and the support of the ICS
Application Software and Operating System for the customer. The system
manger/coordinator will be expected to perform the above requirements with a high level of
understanding for all ICS license software.
SOFTWARE SUPPORT ADDENDUM Date: 8/12/2010
Page 2 of 4
CAD Mapping License - Level 2 (requires ESRI 97189 ArcGIS Windows Runtime
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
CAD Mapping License - Level 2 (requires ESRI 97189 ArcGIS Windows Runtime
License at a minimum or if CADESRIPLOT-C ESRI Routing is required substitute ESRI License at a minimum or if CADESRIPLOT-C ESRI Routing is required substitute ESRI
97189 ArcGIS Windows Runtime License for the ArcGIS Network Engine Runtime CADMAP-C-L2 97189 ArcGIS Windows Runtime License for the ArcGIS Network Engine Runtime
Network License ) Displays: calls, units, drag-drop dispatch, closest to call
CADMAP-C-L2
Network License ) Displays: calls, units, drag-drop dispatch, closest to call Network License ) Displays: calls, units, drag-drop dispatch, closest to call
recommendations (radious ATCF), multi-layers, client pictometry (client pictometry recommendations (radious ATCF), multi-layers, client pictometry (client pictometry
requires CADAERIALPICT- H & C)3 Arequires CADAERIALPICT- H & C)3 A
(1) # 99736 ESRI ArcGIS Network Analyst Concurrent Use License (HOST for routing) (1) # 99736 ESRI ArcGIS Network Analyst Concurrent Use License (HOST for routing)
(approx. $2,057), (4) # 101322 ESRI ArcGIS Engine Runtime Network Extension (approx. $2,057), (4) # 101322 ESRI ArcGIS Engine Runtime Network Extension (approx. $2,057), (4) # 101322 ESRI ArcGIS Engine Runtime Network Extension
License (CLIENT for routing), (approx. $3292), (8) # 97189 ESRI ArcGIS Engine License (CLIENT for routing), (approx. $3292), (8) # 97189 ESRI ArcGIS Engine
Runtime License (MAPS), ( approx. $3448), (2) # 115098 ESRI ArcGIS Engine Runtime ESRI-ArcGISNET Runtime License (MAPS), ( approx. $3448), (2) # 115098 ESRI ArcGIS Engine Runtime
9.3.1 Installation Package (approx. $0). Displays: calls, units, drag-drop dispatch,
ESRI-ArcGISNET
9.3.1 Installation Package (approx. $0). Displays: calls, units, drag-drop dispatch, 9.3.1 Installation Package (approx. $0). Displays: calls, units, drag-drop dispatch,
closest to call recommendations, call routing, multi-layers, client pictometry (client closest to call recommendations, call routing, multi-layers, client pictometry (client
pictometry requires CADAERIALPICT- H & C and AecGIS network server with remote pictometry requires CADAERIALPICT- H & C and AecGIS network server with remote
access) (CUSTOMER WILL ORDER)3 A access) (CUSTOMER WILL ORDER)3 A
CAD CFS/Unit Pin Mapping License (requires CADMAP-C -L2 license) Based on user CADPINMAP CAD CFS/Unit Pin Mapping License (requires CADMAP-C -L2 license) Based on user CADPINMAP CAD CFS/Unit Pin Mapping License (requires CADMAP-C -L2 license) Based on user
query it plots: pending calls, call history etc. (by call type date/time range)3 Aquery it plots: pending calls, call history etc. (by call type date/time range)3 A
CADGPS/AVL-H-L3CAD GPS/AVL Host Application Server License ( requires CADMAP-C -L2 license, CADGPS/AVL-H-L3CAD GPS/AVL Host Application Server License ( requires CADMAP-C -L2 license,
server, MDC GPS hardware & software)3 ACADGPS/AVL-H-L3server, MDC GPS hardware & software)3 A
CAD GPS/AVL Client License ( requires CADMAP-H & C -L2 license, CADGPS/AVL-H , CAD GPS/AVL-C-L3CAD GPS/AVL Client License ( requires CADMAP-H & C -L2 license, CADGPS/AVL-H , CAD GPS/AVL-C-L3CAD GPS/AVL Client License ( requires CADMAP-H & C -L2 license, CADGPS/AVL-H ,
MDC GPS hardware & software)3 AMDC GPS hardware & software)3 A
NAV SYS-H Navigation System Host License (requires navigational map i.e. ESRI, MS MapPoint, 3 ANAV SYS-H Navigation System Host License (requires navigational map i.e. ESRI, MS MapPoint,
NavTec etc)
3 A
CAD/LAN Workstation, ESRI Routing, Closest to call dispatching, Plot Calls and Units NavTec etc)CADESRIPLOT-C CAD/LAN Workstation, ESRI Routing, Closest to call dispatching, Plot Calls and Units 3 ACADESRIPLOT-C CAD/LAN Workstation, ESRI Routing, Closest to call dispatching, Plot Calls and Units
via ESRI ArcGIS Network (requires customer supplied ESRI-ArcGISNET, shown above)
3 A
CAD AERIAL PHOTOSCAD AERIAL PHOTOSCAD AERIAL PHOTOS
CADAERIALMIC-H CAD Aerial photos/Pictometry via Microsoft Host InterfaceCADAERIALMIC-H CAD Aerial photos/Pictometry via Microsoft Host Interface
CADAERIALMIC-C CAD Aerial photos/Pictometry Client via Microsoft 2 ACADAERIALMIC-C CAD Aerial photos/Pictometry Client via Microsoft 2 A
MDCAERIALMIC-CMDC Aerial photos/Pictometry Client via Microsoft Bing 2 AMDCAERIALMIC-CMDC Aerial photos/Pictometry Client via Microsoft Bing 2 A
ICS CAD INTERFACESICS CAD INTERFACES 2 AICS CAD INTERFACES 2 A
FireHo-H FireHouse RMS CAD Host Interface (one way only) FireHouse integration costs not 2 AFireHo-H FireHouse RMS CAD Host Interface (one way only) FireHouse integration costs not 2 A
FireHo-C FireHouse RMS CAD Client (one way only) FireHouse integration costs not includedFireHo-C FireHouse RMS CAD Client (one way only) FireHouse integration costs not included
CAD TEXTP-C CAD Text Paging Client License 2 ACAD TEXTP-C CAD Text Paging Client License 2 A
TEXTP-ENH-C Enhanced CAD Text Paging Client License ( requires TEXTP-H and TEXTP-C)TEXTP-ENH-C Enhanced CAD Text Paging Client License ( requires TEXTP-H and TEXTP-C)2 ATEXTP-ENH-C Enhanced CAD Text Paging Client License ( requires TEXTP-H and TEXTP-C)2 A
ESO-H ESO Host Interface (at patient side data collection software required) ESO-H ESO Host Interface (at patient side data collection software required)
ESO-C ESO Client Interface (at patient side data collection software required) 3 AESO-C ESO Client Interface (at patient side data collection software required) 3 A
REMINT-STA Remote Internet Status Monitor (requires an IIS server)REMINT-STA Remote Internet Status Monitor (requires an IIS server)REMINT-STA Remote Internet Status Monitor (requires an IIS server)
TICKET WRITERS API 3 ATICKET WRITERS API 3 A
TICKERWRITERAPI-HTicket Writer Host Interface: A web service API that will accept citation information 3 ATICKERWRITERAPI-HTicket Writer Host Interface: A web service API that will accept citation information 3 A
TICKERWRITERAPI-CTicket Writer Client API License 3 ATICKERWRITERAPI-CTicket Writer Client API License 3 A
Ticket Writer Host Racial Profiling API Interface: A web service API that will accept
TICKERWRITERAPI-CTicket Writer Client API License
TICKETWRITERRP HTicket Writer Host Racial Profiling API Interface: A web service API that will accept 3 ATICKETWRITERRP HTicket Writer Host Racial Profiling API Interface: A web service API that will accept
RAP information from the TWV, return a unit’s current CFS number to the TWV.
3 A
TICKETWRITERRP CTicket Writer Client Racial Profiling API License 3 ATICKETWRITERRP CTicket Writer Client Racial Profiling API License 3 ATICKETWRITERRP CTicket Writer Client Racial Profiling API License
TICKETWRITERTLETS-HTicket Writer TLETS Host Interface: A web service API that will accept vehicle and 3 ATICKETWRITERTLETS-HTicket Writer TLETS Host Interface: A web service API that will accept vehicle and 3 A
TICKETWRITERTLETS-HTicket Writer TLETS Client API LicenseTICKETWRITERTLETS-HTicket Writer TLETS Client API License
MDC SOFTWARE MDC SOFTWARE 3 A MDC SOFTWARE 3 A
CDMA/GPRS-C WARDN CDMA/GPRS Network Controller Software 3 ACDMA/GPRS-C WARDN CDMA/GPRS Network Controller Software 3 A
CDMA/GPRS-C WARDN CDMA/GPRS Network Controller Software
MOBCADINT ICS CAD/MDC CFS License With: Messaging, History, Alerts, Premise and Emergence MOBCADINT ICS CAD/MDC CFS License With: Messaging, History, Alerts, Premise and Emergence
Response MOBCADINT Response
Optional IBRS Field Entry Applications 3 AOptional IBRS Field Entry Applications 3 A
TLET 2000-C TLETS 2000 Client LicenseTLET 2000-C TLETS 2000 Client License 3 ATLET 2000-C TLETS 2000 Client License 3 A
ICS CAD Mapping Interface (requires ICS CAD/MDC interface and mapping software MOBMAP ICS CAD Mapping Interface (requires ICS CAD/MDC interface and mapping software
)3 AMOBMAP)3 A)
DOCLOC Document Locator, Image & Sound Indexing License 3 ADOCLOCDocument Locator, Image & Sound Indexing License 3 A
MOBVOIC Voice Response Software 3 AMOBVOICVoice Response Software 3 A
MOBVOIC Voice Response Software 3 A
MAGLIC Magnetic DL License Reader Interface 3 AMAGLICMagnetic DL License Reader Interface 3 A
MAGUSBREAD Magnetic DL License USB Reader (three track A/N)MAGUSBREAD Magnetic DL License USB Reader (three track A/N)3 A
MAGUSBREAD Magnetic DL License USB Reader (three track A/N)3 A
MDCTEXTP-C MDC Text Paging Client License MDCTEXTP-C MDC Text Paging Client License
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
SOFTWARE SUPPORT ADDENDUM
Rev 06/96
ICS and LICENSEE desire to supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum,
and other good and valuable consideration, the premises contained herein, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
1. DEFINITIONS. Unless the context otherwise provides, the terms defined in this
section shall, for the purposes of this Addendum, have the meaning herein specified.
A. Enhancement. An Enhancement is defined as an improvement to the ICS
Software. Such improvement includes, but is not limited to, adding a function,
adding a report, adding a screen input format, and adding a program.
B. Update. An update is defined as a change or error corrections made to the
existing ICS Licensed Software and includes but is not limited to, changes made to
bring current any function or functions.
C. Licensed Software. The ICS Software is collectively referred to as the
Licensed Software.
D. Third Party Software. The software provided by the customer and/or ICS
which includes but not limited to the operating system software, word processing
software, e-mail software, spreadsheet software, or any other office software
products that is not specifically written and/or supported by ICS.
E. Telephone Support. Telephone Support is a service of ICS in which
LICENSEE may telephone ICS for consultation concerning the Licensed Software.
The standard period of telephone support 8:00 a.m. to 5:00 p.m., Central Standard
Time, Monday through Friday, excluding holidays.
F. TSP Services. TSP Services are installation and error correction services
provided by ICS using ICS, Telecommunications Support Package Software,
hereinafter referred to as the TSP Services.
G. Emergency Plan. The Emergency Plan describes the periods, in addition to
ICS' standard period Telephone Support, during which ICS will be available to
LICENSEE for Telephone Support for emergency software problems.
(a) Emergency Plan A: 8:00 a.m. - 5 p.m., Monday through Saturday, excluding
ICS Holidays.
(b) Emergency Plan B: twenty-four hours a day, every day.
(c) Emergency Plan C: Other coverage as described on the front of this ICS
Software Support Addendum.
(e) Unless otherwise agreed to in writing, all times referred to in this Addendum
refer to Central Time.
(f) Includes the registration and travel expenses to the ICS User’s Conference as
stated on the front of this agreement. If nothing is specified on the front of this
agreement then only registration fees are included and no coverage of user
conferences expenses will be provided.
2. SOFTWARE SUPPORT. In accordance with the terms and conditions of this
Addendum, ICS shall provide LICENSEE with software support for the ICS Software and
Sublicensed Software as specified in this Addendum.
A. ICS shall provide Enhancements, Updates, TSP Services, and Telephone
Support in accordance with the ICS “SOFTWARE SUPPORT COVERAGE
ADDENDUM EXHIBIT A” and the Section’s entitled "ENHANCEMENTS",
"UPDATES", "ERROR CORRECTIONS", "TSP SERVICES", "TELEPHONE
SUPPORT" . ICS may from time to time change the coverage offered under this
agreement. If coverage is to change then the new coverage will become effective on
the first day of the new year billing cycle.
B. All software provided pursuant to this Addendum is provided "AS IS". Updated
ICS Licensed Software documentation will be installed locally on all licensed
workstations. Support for all third party Licensed Software will be provided as
described in the ICS “SOFTWARE SUPPORT COVERAGE ADDENDUM EXHIBIT
A”. Third party software documentation will be provided through third party vendor if
available. No third party software documentation will be provided by ICS.
C. All Enhancements, Updates, and error corrections for ICS Software shall be
deemed to be ICS Software and shall be subject to the provisions of the ICS
SOFTWARE LICENSE ADDENDUM that applies to the Licensed Software
enhanced, updated, or corrected. ICS shall install updates to LICENSEE software at
least once every calendar year.
3. SOFTWARE COVERED. This Addendum shall apply to all ICS Licensed Software.
If LICENSEE acquires additional Licensed Software, such software shall upon its Software
Installation Date become subject to this Agreement. The annual fees for such additional
Licensed Software shall be added, as relevant, to the annual fees already charged to
LICENSEE.
4. FEES AND PAYMENT. For the services provided herein, LICENSEE agrees to pay
the annual software support fee as specified in this Addendum and in accordance with the
following unless otherwise stated on the front of this Addendum:
A. Upon the effective date of this Addendum, LICENSEE agrees to pay ICS all of
the one-time charges and the annual fee. Thereafter, the annual support fee is due
on or before the first month of every year this Addendum is in effect.
5. TERM. This Addendum shall become effective on the date executed by an officer of
ICS and shall have an initial term commencing upon the effective date and ending upon the
last day of the first year this Addendum is in effect. This Addendum shall automatically
renew for subsequent one-year terms, unless either party gives the other party at least
thirty days' notice of its intent not to renew.
6. INSTALLATION. If LICENSEE has acquired the TSP Services, then ICS shall install
the enhancements, updates, and error corrections upon LICENSEE's computer system at
no charge. If LICENSEE has not acquired the TSP Services or if in any event it is not
practical or possible for ICS to utilize TSP then ICS shall install such Enhancements in
accordance with the section entitled 'TIME AND MATERIALS SERVICES'.
7. ENHANCEMENTS. From time to time, ICS, in its sole discretion, may choose to
make enhancements to the ICS Software. If ICS does make such Enhancements, ICS
shall provide them to LICENSEE in accordance with the section entitled 'INSTALLATION'.
A. If the vendor of the third party software makes enhancements without charge
to ICS, ICS may, in its sole discretion, provide such Enhancements.
B. LICENSEE acknowledges that the Enhancements may not function with the
particular configuration of hardware and software possessed by LICENSEE and that
in order to function, the Enhancements may require additional hardware and
software at an additional cost to LICENSEE.
C. LICENSEE also acknowledges that the Enhancements, when in use, may
utilize more system resources than the Licensed Software currently installed. Such
additional system resources include, but are not limited to, additional auxiliary
storage, additional memory, and additional use of the CPU.
D. LICENSEE also acknowledges that ICS does not provide software updates or
enhancements to third party software unless specifically stated.
8. UPDATES. In accordance with the terms and conditions of this Addendum, ICS shall
provide LICENSEE with error corrections and ICS selectively designated mandated
legislative Updates for the ICS Software specified in this Addendum and the Section
entitled 'INSTALLATION'.
A. ICS is to be notified by LICENSEE of any errors or mandated legislative
changes requiring corrections or modifications to ICS selectively designated existing
software.
B. Legislative updates software modifications costing in excess of $10,000 will be
borne by the Licensee.
C. Updates, as defined above, are made solely at the discretion of ICS.
9. TELEPHONE SUPPORT. ICS shall provide telephone support in accordance with
the following:
A. During the standard period of Telephone Support, ICS shall be available to
provide consultation to LICENSEE by telephone. Such consultation consists of
answering LICENSEE's questions concerning use of the Licensed Software.
B. CUSTOMER is responsible for all long distance calls initiated by CUSTOMER.
C. ICS shall provide Telephone Support at times outside the standard period of
Telephone Support in accordance with the Emergency Plan specified in this
Addendum.
10. TSP SERVICES. In order for LICENSEE to use the TSP Services, LICENSEE must
have first acquired a copy of the TSP Software pursuant to the terms and conditions of ICS'
SOFTWARE LICENSE ADDENDUM. If LICENSEE has acquired the TSP Software, then
ICS shall perform the following services:
A. When ICS distributes Enhancements, Updates, or Error Corrections, ICS shall
install such Enhancements, Updates, or Error Corrections by means of the TSP
Software installed at LICENSEE and a telecommunications connection to ICS.
B. LICENSEE shall provide the telephone lines and all equipment necessary to
use the TSP Software at LICENSEE's premises.
C. ICS is responsible for all TSP long distance charges incurred when providing
an error correction to the ICS Software.
D. CUSTOMER is responsible for all TSP long distance charges Incurred due to
CUSTOMER's request other than those related to an error correction of the ICS
Software.
11. TIME AND MATERIALS SERVICES. ICS shall perform the services described in this
section at its sole discretion and shall charge LICENSEE, at ICS' then standard rates, for
the time and materials used.
A. Responding to problems, questions, and/or malfunctions concerning changes
made to the Licensed Software by non ICS personnel.
B. Responding to problems caused by LICENSEE's personnel including, but not
limited to, operator error.
C. Responding to problems caused by erroneous data.
D. Responding to problems caused by hardware unless covered by ICS
Hardware Maintenance Agreement.
E. Responding to problems caused by software other than the ICS Software.
F. Making modifications to the Licensed Software due to hardware modifications
including, but not limited to, a change in LICENSEE's hardware configuration.
G. Performing hardware maintenance or hardware diagnostics.
H. Performing operator training.
I. Installing the ICS Software or the Sublicensed Software unless LICENSEE
has acquired the TSP Software or selected a support level that covers the
installation fees.
J. Responding to problems caused by LICENSEE's failure to allow ICS access to
LICENSEE's computer system.
K. Responding to problems caused by accident, neglect, fire, misuse, or any
other cause not within ICS' reasonable control.
L. Any other services performed by ICS and not otherwise provided for in this
Addendum and/or the ICS SOFTWARE SUPPORT COVERAGE ADDENDUM
EXHIBIT A.
12. EXPENSES. LICENSEE is responsible for all expenses not specified as being ICS'
responsibility. LICENSEE is responsible for, but not limited to, travel, transportation, food,
lodging, long distance telephone charges, and media costs incurred by ICS in its
performance of this Addendum.
13. INDEPENDENT CONTRACTORS. ICS may engage independent contractors to
perform all or part of ICS' obligations under this Addendum after written notification to
LICENSEE and receipt of written agreement there from.
14. SYSTEM MANAGER/COORDINATOR. CUSTOMER will appoint a system manager/
coordinator who will be the liaison between ICS and CUSTOMER and will be the focal point
for all inquiries to ICS from CUSTOMER. In addition, the system manager/coordinator will
be responsible for coordinating all classroom training and the support of the ICS
Application Software and Operating System for the customer. The system
manger/coordinator will be expected to perform the above requirements with a high level of
understanding for all ICS license software.
SOFTWARE SUPPORT ADDENDUM Date: 8/12/2010
Page 3 of 4
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
MDC MAPPING/AVLMDC MAPPING/AVLMDC MAPPING/AVL
MDCESRIPLOT-C MDC, Plot current Call for a Unit via ESRI Map Objects (requires ESRI license )2 AMDCESRIPLOT-C MDC, Plot current Call for a Unit via ESRI Map Objects (requires ESRI license )2 A
MAPOBJ ESRI MapObjects Windows Runtime LicenseMAPOBJESRI MapObjects Windows Runtime License 2 AMAPOBJESRI MapObjects Windows Runtime License 2 A
MDCMAPOINTROU-CMDC, Calculate Route for Units via MapPoint /NavTec (requires NavTec license )2 AMDCMAPOINTROU-CMDC, Calculate Route for Units via MapPoint /NavTec (requires NavTec license )2 A
MPNAV Data MapPoint Navigation Map Database (required software for navigation)2 AMPNAV Data MapPoint Navigation Map Database (required software for navigation)2 AMPNAV Data MapPoint Navigation Map Database (required software for navigation)
IBRS POLICE RECORDS SOFTWARE IBRS POLICE RECORDS SOFTWARE
POL-REC-50 IBRS Police Records Software License, Incident/Offense Reporting, Call For Service, 3 APOL-REC-50 IBRS Police Records Software License, Incident/Offense Reporting, Call For Service, 3 A
MUGSHOTDIS-C Mug Shot Display System License (requires mug shot capture system) 3 AMUGSHOTDIS-C Mug Shot Display System License (requires mug shot capture system) 3 A
ENHPROPRFID-H Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar ENHPROPRFID-H Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar 3 AENHPROPRFID-H Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar 3 A
ENHPROPRFID-C Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar 3 AENHPROPRFID-C Enhanced Property Room Automated Inventory Asset Tracking with RFID/Bar 3 A
RFIDBARREAD Wireless Hand Held Bar Code/RFID Reader 3 ARFIDBARREADWireless Hand Held Bar Code/RFID Reader 3 A
RFIDTAG-MISC RFID Property Tag Miscellaneous (not for liquid or metal) Approximate cost onlyRFIDTAG-MISC RFID Property Tag Miscellaneous (not for liquid or metal) Approximate cost only 3 A
RFIDTAG-MISC RFID Property Tag Miscellaneous (not for liquid or metal) Approximate cost only 3 A
PROPTAGPTR Property Room Label Printer 3 APROPTAGPTRProperty Room Label Printer 3 A
CRIM-ANALY-H Crime Analysis System with Pin Mapping Host License Level 1 (requires ESRI Map 3 ACRIM-ANALY-H Crime Analysis System with Pin Mapping Host License Level 1 (requires ESRI Map 3 A
CRIM-ANALY-C Crime Analysis System with Pin Mapping Client License Level 1 3 ACRIM-ANALY-C Crime Analysis System with Pin Mapping Client License Level 1 3 A
PERMITS Permits 3 APERMITSPermits 3 APERMITSPermits
CASEMGT-H Electronic Case Submittal Host System 3 ACASEMGT-H Electronic Case Submittal Host System 3 A
CASEMGT-C Electronic Case Submittal Client 3 ACASEMGT-C Electronic Case Submittal Client 3 A
ELECT CASE Case Management 3 AELECT CASE Case Management 3 A
MUGSHOT-H Mug Shot System Host Capture Station License (requires mug shot hardware) 3 AMUGSHOT-H Mug Shot System Host Capture Station License (requires mug shot hardware) 3 A
MUGSHOT-C Mug Shot System Client Capture Station License (requires mug shot hardware) 3 AMUGSHOT-C Mug Shot System Client Capture Station License (requires mug shot hardware) 3 A
VIEWONLY-1 View Only, ICS Law Application Software View Only (1 application)
MUGSHOT-C Mug Shot System Client Capture Station License (requires mug shot hardware)
VIEWONLY-1 View Only, ICS Law Application Software View Only (1 application)3 AVIEWONLY-1 View Only, ICS Law Application Software View Only (1 application)3 A
PERSONNEL Personnel License 3 APERSONNELPersonnel License 3 A
FIR-H Field Intelligence Reporting Host Software License 3 AFIR-H Field Intelligence Reporting Host Software License 3 A
FIR-C Field Intelligence Reporting Client Software LicenseFIR-C Field Intelligence Reporting Client Software License 3 AFIR-C Field Intelligence Reporting Client Software License 3 A
JAIL-H Jail Booking and Jail Management Host License 3 AJAIL-H Jail Booking and Jail Management Host License 3 A
JAIL-C Jail Booking and Jail Management Client LicenseJAIL-C Jail Booking and Jail Management Client License 3 AJAIL-C Jail Booking and Jail Management Client License 3 A
LIVESCANCAP-Live Scan Capture License ( requires Mentalix hardware and software)3 ALIVESCANCAP-Live Scan Capture License ( requires Mentalix hardware and software)3 A
ICSSERV ICS System Installation Management Services (assistance with GEO Scrubbing)3 AICSSERVICS System Installation Management Services (assistance with GEO Scrubbing)3 A
ICS System Master Index Conversion Services (customer will provide flat file from ICSSERV ICS System Master Index Conversion Services (customer will provide flat file from
current records system) (ESTIMATED Time and Price)3 AICSSERVcurrent records system) (ESTIMATED Time and Price)3 A
ICS Old DCAD Fire Data Conversion Services (ICS will provide flat file from old fire
current records system) (ESTIMATED Time and Price)
ICSSERV ICS Old DCAD Fire Data Conversion Services (ICS will provide flat file from old fire ICSSERV ICS Old DCAD Fire Data Conversion Services (ICS will provide flat file from old fire
records system) (ESTIMATED Time and Price)3 AICSSERVrecords system) (ESTIMATED Time and Price)3 A
ICS/EOC ICS/EOC
ICS-CADINTER H CAD Interface To Global Incident Command System Host LicenseICS-CADINTER H CAD Interface To Global Incident Command System Host License 3 AICS-CADINTER H CAD Interface To Global Incident Command System Host License 3 A
ICS-CADINTER C CAD Interface To Global Incident Command System Client License 3 AICS-CADINTER C CAD Interface To Global Incident Command System Client License 3 A
INCCMDSYS-II Global Incident Command System LAN/WAN With Divisions 3 A INCCMDSYS-II Global Incident Command System LAN/WAN With Divisions 3 A
Global EOC Web View Event Manager W/ Event Tracking, logging and messaging EOC WEB-VIEW Global EOC Web View Event Manager W/ Event Tracking, logging and messaging
License 3 AEOC WEB-VIEW License 3 ALicense
Global Host EOC System With Logistics, Operations, Planning, Finance, Intelligence Global Host EOC System With Logistics, Operations, Planning, Finance, Intelligence
etc. with Divisions/Branches, Event Tracking and Logging, Policy and Resource etc. with Divisions/Branches, Event Tracking and Logging, Policy and Resource
Document Locator, Resource request tracking, EOC Messaging License, Incident GLOBAL ICS-H Document Locator, Resource request tracking, EOC Messaging License, Incident
objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer and Action Plan, Radio GLOBAL ICS-H Document Locator, Resource request tracking, EOC Messaging License, Incident
objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer and Action Plan, Radio objectives, Org Chart, Sit-Stat, Re-Stat, Briefing, Transfer and Action Plan, Radio
Assignment, Resource tracking Finance, EOC check in/out ( The Global EOC master Assignment, Resource tracking Finance, EOC check in/out ( The Global EOC master
display will be attached to the hardware)3 Adisplay will be attached to the hardware)3 A
GLOBAL ICS-C Global Client EOC SystemGLOBAL ICS-C Global Client EOC System 3 A
GLOBAL ICS-C Global Client EOC System 3 A
ICS FIRE RECORDS SOFTWARE ICS FIRE RECORDS SOFTWARE ICS FIRE RECORDS SOFTWARE
FIRE-PREVEN Fire Prevention License -contains information about the structure at an address -3 AFIRE-PREVEN Fire Prevention License -contains information about the structure at an address -3 A
FIRE-INSP Inspection License - contains information about a structure inspection . Can import 3 AFIRE-INSP Inspection License - contains information about a structure inspection . Can import 3 A
VIEWONLYFIRE1 View Only, ICS Fire Application Software View Only (1 application)
FIRE-INSP Inspection License - contains information about a structure inspection . Can import
VIEWONLYFIRE1 View Only, ICS Fire Application Software View Only (1 application)3 AVIEWONLYFIRE1View Only, ICS Fire Application Software View Only (1 application)3 A
ICS System Installation Management Services 3 AICS System Installation Management Services 3 A
CADSS24X7 CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) 3 ACADSS24X7CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) 3 A
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
SOFTWARE SUPPORT ADDENDUM
Rev 06/96
ICS and LICENSEE desire to supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum,
and other good and valuable consideration, the premises contained herein, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
1. DEFINITIONS. Unless the context otherwise provides, the terms defined in this
section shall, for the purposes of this Addendum, have the meaning herein specified.
A. Enhancement. An Enhancement is defined as an improvement to the ICS
Software. Such improvement includes, but is not limited to, adding a function,
adding a report, adding a screen input format, and adding a program.
B. Update. An update is defined as a change or error corrections made to the
existing ICS Licensed Software and includes but is not limited to, changes made to
bring current any function or functions.
C. Licensed Software. The ICS Software is collectively referred to as the
Licensed Software.
D. Third Party Software. The software provided by the customer and/or ICS
which includes but not limited to the operating system software, word processing
software, e-mail software, spreadsheet software, or any other office software
products that is not specifically written and/or supported by ICS.
E. Telephone Support. Telephone Support is a service of ICS in which
LICENSEE may telephone ICS for consultation concerning the Licensed Software.
The standard period of telephone support 8:00 a.m. to 5:00 p.m., Central Standard
Time, Monday through Friday, excluding holidays.
F. TSP Services. TSP Services are installation and error correction services
provided by ICS using ICS, Telecommunications Support Package Software,
hereinafter referred to as the TSP Services.
G. Emergency Plan. The Emergency Plan describes the periods, in addition to
ICS' standard period Telephone Support, during which ICS will be available to
LICENSEE for Telephone Support for emergency software problems.
(a) Emergency Plan A: 8:00 a.m. - 5 p.m., Monday through Saturday, excluding
ICS Holidays.
(b) Emergency Plan B: twenty-four hours a day, every day.
(c) Emergency Plan C: Other coverage as described on the front of this ICS
Software Support Addendum.
(e) Unless otherwise agreed to in writing, all times referred to in this Addendum
refer to Central Time.
(f) Includes the registration and travel expenses to the ICS User’s Conference as
stated on the front of this agreement. If nothing is specified on the front of this
agreement then only registration fees are included and no coverage of user
conferences expenses will be provided.
2. SOFTWARE SUPPORT. In accordance with the terms and conditions of this
Addendum, ICS shall provide LICENSEE with software support for the ICS Software and
Sublicensed Software as specified in this Addendum.
A. ICS shall provide Enhancements, Updates, TSP Services, and Telephone
Support in accordance with the ICS “SOFTWARE SUPPORT COVERAGE
ADDENDUM EXHIBIT A” and the Section’s entitled "ENHANCEMENTS",
"UPDATES", "ERROR CORRECTIONS", "TSP SERVICES", "TELEPHONE
SUPPORT" . ICS may from time to time change the coverage offered under this
agreement. If coverage is to change then the new coverage will become effective on
the first day of the new year billing cycle.
B. All software provided pursuant to this Addendum is provided "AS IS". Updated
ICS Licensed Software documentation will be installed locally on all licensed
workstations. Support for all third party Licensed Software will be provided as
described in the ICS “SOFTWARE SUPPORT COVERAGE ADDENDUM EXHIBIT
A”. Third party software documentation will be provided through third party vendor if
available. No third party software documentation will be provided by ICS.
C. All Enhancements, Updates, and error corrections for ICS Software shall be
deemed to be ICS Software and shall be subject to the provisions of the ICS
SOFTWARE LICENSE ADDENDUM that applies to the Licensed Software
enhanced, updated, or corrected. ICS shall install updates to LICENSEE software at
least once every calendar year.
3. SOFTWARE COVERED. This Addendum shall apply to all ICS Licensed Software.
If LICENSEE acquires additional Licensed Software, such software shall upon its Software
Installation Date become subject to this Agreement. The annual fees for such additional
Licensed Software shall be added, as relevant, to the annual fees already charged to
LICENSEE.
4. FEES AND PAYMENT. For the services provided herein, LICENSEE agrees to pay
the annual software support fee as specified in this Addendum and in accordance with the
following unless otherwise stated on the front of this Addendum:
A. Upon the effective date of this Addendum, LICENSEE agrees to pay ICS all of
the one-time charges and the annual fee. Thereafter, the annual support fee is due
on or before the first month of every year this Addendum is in effect.
5. TERM. This Addendum shall become effective on the date executed by an officer of
ICS and shall have an initial term commencing upon the effective date and ending upon the
last day of the first year this Addendum is in effect. This Addendum shall automatically
renew for subsequent one-year terms, unless either party gives the other party at least
thirty days' notice of its intent not to renew.
6. INSTALLATION. If LICENSEE has acquired the TSP Services, then ICS shall install
the enhancements, updates, and error corrections upon LICENSEE's computer system at
no charge. If LICENSEE has not acquired the TSP Services or if in any event it is not
practical or possible for ICS to utilize TSP then ICS shall install such Enhancements in
accordance with the section entitled 'TIME AND MATERIALS SERVICES'.
7. ENHANCEMENTS. From time to time, ICS, in its sole discretion, may choose to
make enhancements to the ICS Software. If ICS does make such Enhancements, ICS
shall provide them to LICENSEE in accordance with the section entitled 'INSTALLATION'.
A. If the vendor of the third party software makes enhancements without charge
to ICS, ICS may, in its sole discretion, provide such Enhancements.
B. LICENSEE acknowledges that the Enhancements may not function with the
particular configuration of hardware and software possessed by LICENSEE and that
in order to function, the Enhancements may require additional hardware and
software at an additional cost to LICENSEE.
C. LICENSEE also acknowledges that the Enhancements, when in use, may
utilize more system resources than the Licensed Software currently installed. Such
additional system resources include, but are not limited to, additional auxiliary
storage, additional memory, and additional use of the CPU.
D. LICENSEE also acknowledges that ICS does not provide software updates or
enhancements to third party software unless specifically stated.
8. UPDATES. In accordance with the terms and conditions of this Addendum, ICS shall
provide LICENSEE with error corrections and ICS selectively designated mandated
legislative Updates for the ICS Software specified in this Addendum and the Section
entitled 'INSTALLATION'.
A. ICS is to be notified by LICENSEE of any errors or mandated legislative
changes requiring corrections or modifications to ICS selectively designated existing
software.
B. Legislative updates software modifications costing in excess of $10,000 will be
borne by the Licensee.
C. Updates, as defined above, are made solely at the discretion of ICS.
9. TELEPHONE SUPPORT. ICS shall provide telephone support in accordance with
the following:
A. During the standard period of Telephone Support, ICS shall be available to
provide consultation to LICENSEE by telephone. Such consultation consists of
answering LICENSEE's questions concerning use of the Licensed Software.
B. CUSTOMER is responsible for all long distance calls initiated by CUSTOMER.
C. ICS shall provide Telephone Support at times outside the standard period of
Telephone Support in accordance with the Emergency Plan specified in this
Addendum.
10. TSP SERVICES. In order for LICENSEE to use the TSP Services, LICENSEE must
have first acquired a copy of the TSP Software pursuant to the terms and conditions of ICS'
SOFTWARE LICENSE ADDENDUM. If LICENSEE has acquired the TSP Software, then
ICS shall perform the following services:
A. When ICS distributes Enhancements, Updates, or Error Corrections, ICS shall
install such Enhancements, Updates, or Error Corrections by means of the TSP
Software installed at LICENSEE and a telecommunications connection to ICS.
B. LICENSEE shall provide the telephone lines and all equipment necessary to
use the TSP Software at LICENSEE's premises.
C. ICS is responsible for all TSP long distance charges incurred when providing
an error correction to the ICS Software.
D. CUSTOMER is responsible for all TSP long distance charges Incurred due to
CUSTOMER's request other than those related to an error correction of the ICS
Software.
11. TIME AND MATERIALS SERVICES. ICS shall perform the services described in this
section at its sole discretion and shall charge LICENSEE, at ICS' then standard rates, for
the time and materials used.
A. Responding to problems, questions, and/or malfunctions concerning changes
made to the Licensed Software by non ICS personnel.
B. Responding to problems caused by LICENSEE's personnel including, but not
limited to, operator error.
C. Responding to problems caused by erroneous data.
D. Responding to problems caused by hardware unless covered by ICS
Hardware Maintenance Agreement.
E. Responding to problems caused by software other than the ICS Software.
F. Making modifications to the Licensed Software due to hardware modifications
including, but not limited to, a change in LICENSEE's hardware configuration.
G. Performing hardware maintenance or hardware diagnostics.
H. Performing operator training.
I. Installing the ICS Software or the Sublicensed Software unless LICENSEE
has acquired the TSP Software or selected a support level that covers the
installation fees.
J. Responding to problems caused by LICENSEE's failure to allow ICS access to
LICENSEE's computer system.
K. Responding to problems caused by accident, neglect, fire, misuse, or any
other cause not within ICS' reasonable control.
L. Any other services performed by ICS and not otherwise provided for in this
Addendum and/or the ICS SOFTWARE SUPPORT COVERAGE ADDENDUM
EXHIBIT A.
12. EXPENSES. LICENSEE is responsible for all expenses not specified as being ICS'
responsibility. LICENSEE is responsible for, but not limited to, travel, transportation, food,
lodging, long distance telephone charges, and media costs incurred by ICS in its
performance of this Addendum.
13. INDEPENDENT CONTRACTORS. ICS may engage independent contractors to
perform all or part of ICS' obligations under this Addendum after written notification to
LICENSEE and receipt of written agreement there from.
14. SYSTEM MANAGER/COORDINATOR. CUSTOMER will appoint a system manager/
coordinator who will be the liaison between ICS and CUSTOMER and will be the focal point
for all inquiries to ICS from CUSTOMER. In addition, the system manager/coordinator will
be responsible for coordinating all classroom training and the support of the ICS
Application Software and Operating System for the customer. The system
manger/coordinator will be expected to perform the above requirements with a high level of
understanding for all ICS license software.
SOFTWARE SUPPORT ADDENDUM Date: 8/12/2010
Page 4 of 4
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911)
EMERGENCY PLAN N/A
NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911)
EMERGENCY PLAN N/A
NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911) NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911)
LEVEL III MAINT $138,990.32
NOTE: Includes CAD Emergency Support 24X7 (includes CAD, TLETS/NCIC, 911)
LEVEL III MAINT $138,990.32
ICS SALES REP.Thomas P GalbraithICS SALES REP.Thomas P Galbraith
INSTALLED BY ICSINSTALLED BY ICS
EFFECTIVE DATEEFFECTIVE DATE
EMERGENCY PLAN: (A) 8X5 M-F (B) 24X7 (C) Other ANNUAL FEE $138,990.32EMERGENCY PLAN: (A) 8X5 M-F (B) 24X7 (C) Other ANNUAL FEE $138,990.32
Customer has read and agreed to be bound by ICS' GENERAL TERMS AND CONDITION andCustomer has read and agreed to be bound by ICS' GENERAL TERMS AND CONDITION and
this SOFTWARE SUPPORT ADDENDUM.this SOFTWARE SUPPORT ADDENDUM.
ACCEPTED BY: ACCEPTED BY:ACCEPTED BY: ACCEPTED BY:
CUSTOMER THE CITY OF COPPELL INTEGRATED COMPUTER SYSTEMS, INC.CUSTOMER THE CITY OF COPPELL INTEGRATED COMPUTER SYSTEMS, INC.
SIGNATURE X SIGNATURESIGNATUREXSIGNATURESIGNATUREXSIGNATURE
TITLE TITLETITLETITLE
DATE DATEDATEDATEDATEDATE
8/12/20103:29 PM 2010 Coppell Software Support Con 4 CAD
SOFTWARE SUPPORT ADDENDUM
Rev 06/96
ICS and LICENSEE desire to supplement and amend the Agreement.
IN CONSIDERATION OF the terms and conditions of the Agreement, this Addendum,
and other good and valuable consideration, the premises contained herein, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
1. DEFINITIONS. Unless the context otherwise provides, the terms defined in this
section shall, for the purposes of this Addendum, have the meaning herein specified.
A. Enhancement. An Enhancement is defined as an improvement to the ICS
Software. Such improvement includes, but is not limited to, adding a function,
adding a report, adding a screen input format, and adding a program.
B. Update. An update is defined as a change or error corrections made to the
existing ICS Licensed Software and includes but is not limited to, changes made to
bring current any function or functions.
C. Licensed Software. The ICS Software is collectively referred to as the
Licensed Software.
D. Third Party Software. The software provided by the customer and/or ICS
which includes but not limited to the operating system software, word processing
software, e-mail software, spreadsheet software, or any other office software
products that is not specifically written and/or supported by ICS.
E. Telephone Support. Telephone Support is a service of ICS in which
LICENSEE may telephone ICS for consultation concerning the Licensed Software.
The standard period of telephone support 8:00 a.m. to 5:00 p.m., Central Standard
Time, Monday through Friday, excluding holidays.
F. TSP Services. TSP Services are installation and error correction services
provided by ICS using ICS, Telecommunications Support Package Software,
hereinafter referred to as the TSP Services.
G. Emergency Plan. The Emergency Plan describes the periods, in addition to
ICS' standard period Telephone Support, during which ICS will be available to
LICENSEE for Telephone Support for emergency software problems.
(a) Emergency Plan A: 8:00 a.m. - 5 p.m., Monday through Saturday, excluding
ICS Holidays.
(b) Emergency Plan B: twenty-four hours a day, every day.
(c) Emergency Plan C: Other coverage as described on the front of this ICS
Software Support Addendum.
(e) Unless otherwise agreed to in writing, all times referred to in this Addendum
refer to Central Time.
(f) Includes the registration and travel expenses to the ICS User’s Conference as
stated on the front of this agreement. If nothing is specified on the front of this
agreement then only registration fees are included and no coverage of user
conferences expenses will be provided.
2. SOFTWARE SUPPORT. In accordance with the terms and conditions of this
Addendum, ICS shall provide LICENSEE with software support for the ICS Software and
Sublicensed Software as specified in this Addendum.
A. ICS shall provide Enhancements, Updates, TSP Services, and Telephone
Support in accordance with the ICS “SOFTWARE SUPPORT COVERAGE
ADDENDUM EXHIBIT A” and the Section’s entitled "ENHANCEMENTS",
"UPDATES", "ERROR CORRECTIONS", "TSP SERVICES", "TELEPHONE
SUPPORT" . ICS may from time to time change the coverage offered under this
agreement. If coverage is to change then the new coverage will become effective on
the first day of the new year billing cycle.
B. All software provided pursuant to this Addendum is provided "AS IS". Updated
ICS Licensed Software documentation will be installed locally on all licensed
workstations. Support for all third party Licensed Software will be provided as
described in the ICS “SOFTWARE SUPPORT COVERAGE ADDENDUM EXHIBIT
A”. Third party software documentation will be provided through third party vendor if
available. No third party software documentation will be provided by ICS.
C. All Enhancements, Updates, and error corrections for ICS Software shall be
deemed to be ICS Software and shall be subject to the provisions of the ICS
SOFTWARE LICENSE ADDENDUM that applies to the Licensed Software
enhanced, updated, or corrected. ICS shall install updates to LICENSEE software at
least once every calendar year.
3. SOFTWARE COVERED. This Addendum shall apply to all ICS Licensed Software.
If LICENSEE acquires additional Licensed Software, such software shall upon its Software
Installation Date become subject to this Agreement. The annual fees for such additional
Licensed Software shall be added, as relevant, to the annual fees already charged to
LICENSEE.
4. FEES AND PAYMENT. For the services provided herein, LICENSEE agrees to pay
the annual software support fee as specified in this Addendum and in accordance with the
following unless otherwise stated on the front of this Addendum:
A. Upon the effective date of this Addendum, LICENSEE agrees to pay ICS all of
the one-time charges and the annual fee. Thereafter, the annual support fee is due
on or before the first month of every year this Addendum is in effect.
5. TERM. This Addendum shall become effective on the date executed by an officer of
ICS and shall have an initial term commencing upon the effective date and ending upon the
last day of the first year this Addendum is in effect. This Addendum shall automatically
renew for subsequent one-year terms, unless either party gives the other party at least
thirty days' notice of its intent not to renew.
6. INSTALLATION. If LICENSEE has acquired the TSP Services, then ICS shall install
the enhancements, updates, and error corrections upon LICENSEE's computer system at
no charge. If LICENSEE has not acquired the TSP Services or if in any event it is not
practical or possible for ICS to utilize TSP then ICS shall install such Enhancements in
accordance with the section entitled 'TIME AND MATERIALS SERVICES'.
7. ENHANCEMENTS. From time to time, ICS, in its sole discretion, may choose to
make enhancements to the ICS Software. If ICS does make such Enhancements, ICS
shall provide them to LICENSEE in accordance with the section entitled 'INSTALLATION'.
A. If the vendor of the third party software makes enhancements without charge
to ICS, ICS may, in its sole discretion, provide such Enhancements.
B. LICENSEE acknowledges that the Enhancements may not function with the
particular configuration of hardware and software possessed by LICENSEE and that
in order to function, the Enhancements may require additional hardware and
software at an additional cost to LICENSEE.
C. LICENSEE also acknowledges that the Enhancements, when in use, may
utilize more system resources than the Licensed Software currently installed. Such
additional system resources include, but are not limited to, additional auxiliary
storage, additional memory, and additional use of the CPU.
D. LICENSEE also acknowledges that ICS does not provide software updates or
enhancements to third party software unless specifically stated.
8. UPDATES. In accordance with the terms and conditions of this Addendum, ICS shall
provide LICENSEE with error corrections and ICS selectively designated mandated
legislative Updates for the ICS Software specified in this Addendum and the Section
entitled 'INSTALLATION'.
A. ICS is to be notified by LICENSEE of any errors or mandated legislative
changes requiring corrections or modifications to ICS selectively designated existing
software.
B. Legislative updates software modifications costing in excess of $10,000 will be
borne by the Licensee.
C. Updates, as defined above, are made solely at the discretion of ICS.
9. TELEPHONE SUPPORT. ICS shall provide telephone support in accordance with
the following:
A. During the standard period of Telephone Support, ICS shall be available to
provide consultation to LICENSEE by telephone. Such consultation consists of
answering LICENSEE's questions concerning use of the Licensed Software.
B. CUSTOMER is responsible for all long distance calls initiated by CUSTOMER.
C. ICS shall provide Telephone Support at times outside the standard period of
Telephone Support in accordance with the Emergency Plan specified in this
Addendum.
10. TSP SERVICES. In order for LICENSEE to use the TSP Services, LICENSEE must
have first acquired a copy of the TSP Software pursuant to the terms and conditions of ICS'
SOFTWARE LICENSE ADDENDUM. If LICENSEE has acquired the TSP Software, then
ICS shall perform the following services:
A. When ICS distributes Enhancements, Updates, or Error Corrections, ICS shall
install such Enhancements, Updates, or Error Corrections by means of the TSP
Software installed at LICENSEE and a telecommunications connection to ICS.
B. LICENSEE shall provide the telephone lines and all equipment necessary to
use the TSP Software at LICENSEE's premises.
C. ICS is responsible for all TSP long distance charges incurred when providing
an error correction to the ICS Software.
D. CUSTOMER is responsible for all TSP long distance charges Incurred due to
CUSTOMER's request other than those related to an error correction of the ICS
Software.
11. TIME AND MATERIALS SERVICES. ICS shall perform the services described in this
section at its sole discretion and shall charge LICENSEE, at ICS' then standard rates, for
the time and materials used.
A. Responding to problems, questions, and/or malfunctions concerning changes
made to the Licensed Software by non ICS personnel.
B. Responding to problems caused by LICENSEE's personnel including, but not
limited to, operator error.
C. Responding to problems caused by erroneous data.
D. Responding to problems caused by hardware unless covered by ICS
Hardware Maintenance Agreement.
E. Responding to problems caused by software other than the ICS Software.
F. Making modifications to the Licensed Software due to hardware modifications
including, but not limited to, a change in LICENSEE's hardware configuration.
G. Performing hardware maintenance or hardware diagnostics.
H. Performing operator training.
I. Installing the ICS Software or the Sublicensed Software unless LICENSEE
has acquired the TSP Software or selected a support level that covers the
installation fees.
J. Responding to problems caused by LICENSEE's failure to allow ICS access to
LICENSEE's computer system.
K. Responding to problems caused by accident, neglect, fire, misuse, or any
other cause not within ICS' reasonable control.
L. Any other services performed by ICS and not otherwise provided for in this
Addendum and/or the ICS SOFTWARE SUPPORT COVERAGE ADDENDUM
EXHIBIT A.
12. EXPENSES. LICENSEE is responsible for all expenses not specified as being ICS'
responsibility. LICENSEE is responsible for, but not limited to, travel, transportation, food,
lodging, long distance telephone charges, and media costs incurred by ICS in its
performance of this Addendum.
13. INDEPENDENT CONTRACTORS. ICS may engage independent contractors to
perform all or part of ICS' obligations under this Addendum after written notification to
LICENSEE and receipt of written agreement there from.
14. SYSTEM MANAGER/COORDINATOR. CUSTOMER will appoint a system manager/
coordinator who will be the liaison between ICS and CUSTOMER and will be the focal point
for all inquiries to ICS from CUSTOMER. In addition, the system manager/coordinator will
be responsible for coordinating all classroom training and the support of the ICS
Application Software and Operating System for the customer. The system
manger/coordinator will be expected to perform the above requirements with a high level of
understanding for all ICS license software.
ICS Software Support Level IIISupport Description DefinitionAvailability and Response GoalsNoteLEVEL IIISoftware Telephone SupportReasonably appropriate and necessary remedial telephone support to keep the application software functioning as documented.Available: 8am to 5pm Monday through Friday excluding holidays (8X5X5). Response Goals: 2 hrs. for questions and 48 hrs. for emergency software patches. Not offered as a substitute for training. Optional coverage quoted on request. Restricted to authorized system manager Troubleshooting assistanceSoftware procedural related troubleshooting assistance, including limited network troubleshooting. Response Goals: 2 hrs. for questions and 24 hrs. for emergency software patches. Unlimited telephone supportUnlimited telephone support to keep the application software functioning as documented. Including procedural issues, workflow issues, coding and verification, reporting and reports.Response Goals: 30 mins. for questions and 8 hrs. for emergency software patches. Telephone/E-Mail SupportTelephone/E-Mail support for the ICS licensed application software. ICS will provide remedies for defects within the ICS software.(8X5X5)Restricted to authorized system manager Support to dept. managers ICS will provide telephone and e-mail support to all department managers within the agency.(8X5X5)Remote Diagnostic ServiceCustomer's network will be accessed for real-time diagnostic purposes and to deploy software patches(8X5X5) Customer must provide adequate access to their network for ICS support.Third Party Software SupportICS will provide remedial, initial, fact finding telephone support, for third party software embedded or used in conjunction with the ICS application software. (up to 15 min)(8X5X5)On-Site SupportWhen deemed necessary ICS will provide on-site assistance to correct problems and restore the licensed software to its normal functioning state (travel expenses are chargable.)(8X5X5)Remote access capability must be provided by customer. Customer will be require to assist in this process. ICS Support Level IIIPage 1
Performance and Backup ReviewICS will provide on-site support to diagnose and correct problems with the licensed software, review system utilization, functionality and backup procedures (travel expenses are included).(8X5X5)Enhancements & UpgradesMaintenance includes standard upgrades and enhancements to the licensed software on an on-going basis. ICS will use commercially reasonable requirements to update the software as necessary to stay compliant with state and federal requirements.(8X5X5)Customer will be responsible for software installation, database conversions and data verification.New modules and extended functionalityNew add-on systems and extended functionality to existing applications may also be included. (8X5X5)Customer will be responsible for database conversions and data verification.Major enhancements and Focus group participationIncludes major software enhancements and upgrades.Focus group participation that includes input with the design, development, testing, training, documentation and deployment. Major releases will be provided annually, minor releases semi-annually (for all licensed software).(8X5X5)ICS will be responsible for database conversion utilities and services. Customer will provide data verification.ICS Application Software InstallationICS will provide telephone assistance for installing updates and new releases of the licensed software on the customer's servers.(8X5X5) Customer must provide adequate access to their network for ICS support.SQL Installation SupportICS will assist customer with the installation of new MS SQL software releases and if necessary include on-site support (travel expenses are included).(8X5X5)Remote access capability must be provided by customer. Customer will be require to assist in this process. Third-party software supportICS will provide initial, fact finding telephone support, for third party software embedded or used in conjunction with the ICS application software. (up to 1 hr.)(8X5X5)On-line diagnostic support ICS will also provide on-line diagnostic support (up to one hour). (8X5X5)Remote access capability must be provided by customer for ICS support. Extended on-line diagnostic supportICS will also provide extended on-line diagnostic support (up to two hours).(8X5X5)Remote access capability must be provided by customer for ICS support. ICS User conference registration Includes registration for the ICS users conference for one person. (8X5X5)Customer will be responsible for all out of pocket expenses.ICS Support Level IIIPage 2
Software compliance updatesICS will provide 3rd party vendor software compatibility to ensure the ICS licensed software will function with the latest 3rd party software releases. This coverage is for products that are prescribed by ICS and used in conjunction with the ICS licensed software. This coverage is required because of 3rd party products being continually superseded with new releases by Microsoft, ESRI, wireless providers (Verizon, Cingular, AT&T, etc.), Crystal Reports, Component One, etc. (8X5X5)Customer will be responsible for software installation, database conversions and data verification.Report creation assistanceICS will provide reasonable report writing services for the development of user group approved reports.(8X5X5)Remote access capability must be provided by customer. Database scrubbingICS will provide software utilities and telephone support for the scrubbing of the customer's database, i.e., GeoFile, street spans, duplicate data, etc. (travel expenses included).(8X5X5)Enhanced database scrubbingICS will provide utilities and technical support to the customer for the scrubbing of the customer's database, i.e., GeoFile, street spans, duplicate data, etc.(8X5X5)On-site system manager servicesICS will provide on-site system manager services for the on-site management of ICS licensed software. (8X5X5)Hours provided will be based on a pre-agreed upon amount of hours and will be applied on an annual basis.On-site management supportICS will provide on-site management support as needed for: CompStat meetings, crime analysis meetings, incident command/EOC activation and or drills (travel expenses included). ICS is your business partner with your goals becoming ours.(8X5X5)Services provided will be subject to ICS resource availability and scheduling.End User TrainingICS will provide on-going training to the end users of all licensed ICS software. Training will be provided at ICS's office unless otherwise agreed to in advance. Training to include but not limited to new hire orientation, refresher courses, advanced courses, self-paced web training.(8X5X5)Not offered as a substitute for new system training. Optional coverage quoted on requestOn-site agency management training servicesICS will provide on-going training to the customer's system manager and or agency management, upon request. Training will be provided at ICS's office unless otherwise agreed to in advance.(8X5X5)Services provided will be subject to ICS resource availability and scheduling.ICS Support Level IIIPage 3
System AuditICS will perform system audits to include but not limited to: backup validation, system resource monitoring (disk space availability, hardware performance, network performance, etc.). (8X5X5)Services provided will be subject to ICS resource availability and scheduling.Network and system consultingICS will provide on-site consulting services for hardware, system software, third party software and network recommendations (travel expenses included).(8X5X5)Services provided will be subject to ICS resource availability and scheduling.Catastrophic system failureICS will provide support assistance for catastrophic system failure (no mater what the cause).(8X5X5)Hardware maintenanceICS will provide four hour response on hardware for the selected coverage. ICS will reload ICS software to its original working state. Loaner equipment will be provided when available.(8X5X5)Coverage provided will be provided on a pre agreed upon coverage plan and will be applied on an annual basis.SUPPORT NOTES(1) ICS will quote custom after hours service coverage upon request.(2) Remote access capability must be provided by customer for ICS to provide prescribed services. (3) Some ICS services may not be available to level one and level two maintenance support customers.(4) Services/coverage that is not provided under a maintenance agreement may be provided on a "T&M" (time plus expenses/materials) basis at ICS' current rate. (5) Unless otherwise specifically stated, no third party products are covered under the ICS support agreement.(7) Third party documentation will be provided by the third party vendor.(8) Hardware service is only offered under a maintenance agreement and is not offered on a T&M basis.(9) ICS will provide a quote for a disaster recovery plan or services upon request.(10) ICS will only provide support for software that is no more than two releases back from the currently published version.(6) Documentation is only offered for ICS software products. Hard copy documentation is included only under level three support. All other ICS documentation is provided electronically.ICS Support Level IIIPage 4
CONTRACT MODIFICATION ADDENDUM Date: 8/12/2010
Page 1 of 1
Integrated Computer Systems, Inc.
3:40 PM Con Modifications addendum
Integrated Computer Systems, Inc.
3499 FM 1461 3499 FM 1461
McKinney, Texas 75071 McKinney, Texas 75071 McKinney, Texas 75071
(214) 544-0022 Fax: (214) 544-0025 (214) 544-0022 Fax: (214) 544-0025
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell,Texads
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
1. If the terms and conditions of the Agreement and this Addendum conflict, then the provisions of this Addendum shall control.
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
1. If the terms and conditions of the Agreement and this Addendum conflict, then the provisions of this Addendum shall control.
2. ICS and CUSTOMER agree to modify and amend the Agreement as follows:
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
1. If the terms and conditions of the Agreement and this Addendum conflict, then the provisions of this Addendum shall control.
2. ICS and CUSTOMER agree to modify and amend the Agreement as follows:
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THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
1. If the terms and conditions of the Agreement and this Addendum conflict, then the provisions of this Addendum shall control.
2. ICS and CUSTOMER agree to modify and amend the Agreement as follows:
S
H
I
P
T
O
B
I
L
L
T
O
THIS CONTRACT MODIFICATION ADDENDUM is entered into by and between Integrated Computer Systems, Inc., located at 3499 FM 1461,
McKinney, Texas 75071, hereinafter referred to as ICS; and City of Coppell, with its principal location at 255 Parkway Blvd., Coppell, Texads
75019, hereinafter referred to as LICENSEE or CUSTOMER.
A. On 05/ 11 / 1992 ,ICS and CUSTOMER entered into an agreement entitled "GENERAL TERMS AND CONDITIONS", hereinafter referred to
as the agreement; and one or more addenda, for the purposes of this Addendum, such agreement and addenda shall be collectively referred to as
the Agreement.
B. Pursuant to the Agreement, incorporated herein by reference for all purposes, and this Addendum, the terms and conditions of which are
contained on this page, ICS and CUSTOMER desire to modify the Agreement. IN CONSIDERATION OF the terms and conditions of the Agreement,
this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:
1. If the terms and conditions of the Agreement and this Addendum conflict, then the provisions of this Addendum shall control.
2. ICS and CUSTOMER agree to modify and amend the Agreement as follows:
ICS hereby waives all rights to pursue any maintenance fees claimed due under the ICS Software Support Addendum executed on 5/11/1992 with the City of ICS hereby waives all rights to pursue any maintenance fees claimed due under the ICS Software Support Addendum executed on 5/11/1992 with the City of
Coppell until the initial go-live date of the new ICS Software. Please see ICS Software Support Addendum for annual support fees.Coppell until the initial go-live date of the new ICS Software. Please see ICS Software Support Addendum for annual support fees.
ACCEPTED BY: ACCEPTED BY:ACCEPTED BY: ACCEPTED BY:ACCEPTED BY: ACCEPTED BY:
CUSTOMER NAME City of Coppell INTEGRATED COMPUTER SYSTEMS, INC.CUSTOMER NAME City of Coppell INTEGRATED COMPUTER SYSTEMS, INC.
SIGNATURE X SIGNATURESIGNATUREXSIGNATURE
TITLE TITLETITLETITLE
DATE DATEDATEDATEDATEDATE
3:40 PM Con Modifications addendum
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
Police
September 14, 2010
14
✔
CONTRACT/BID or PROPOSAL
Consider approval to purchase additional equipment necessary to complete the Integrated Computer Systems (ICS)
upgrade with the Public Safety CAD and Records Management Information System from the DIR contract vendors at
a cost of approximately $94,601.00; and authorizing the City Manager to sign.
In order to get the ICS system in place additional equipment will need to be purchased to support the new
infrastructure. Additional equipment includes six servers, three workstation computers, nine monitors, eighteen
document scanners and mapping software. Also, in order to provide an interface with the ticket writer equipment to
the ICS software, a professional services agreement will be contracted with Duncan Solutions.
Funds for this purchase are being provided by General Fund Designated Fund Balance - E911 (50%) and by the Police
Special Revenue Fund - Seizures (50%).
Staff recommends approval.
)CAD-RMS Equipment
Striving for Excellence
Memorandum
Date: 08/15/2010
To: Acting Chief Gary Nix
From: Captain Jim Cook
Subject: Request to Purchase CAD/RMS Equipment from
Integrated Computer Systems
I am submitting this memorandum to you in support of a City Council agenda item. The agenda
item is a request for permission to buy Computer Aided Dispatch (CAD) and Records
Management Systems (RMS) equipment from Integrated Computer Systems (ICS). The request
also includes computer equipment necessary to support the ICS software. One of the
complications with this request is that this purchase was not part of the budget for FY2009-2010.
This is because our existing CAD system is now at its “end of life” and there are no technicians
qualified to repair it should any problems or malfunctions occur. We originally purchased our
CAD/RMS system in 2001 from a company called Geo911. It was a small start-up company
with five to ten employees. A company called IPC bought Geo911 in 2007. In 2008, the system
was sold again to a company called Positron. A company called Tiburon subsequently bought
Positron in 2009. In the span of two years, our CAD system has passed through management
and support of three different companies. Tiburon stopped selling the CAD product we have and
stopped offering technical support and maintenance for it as well. The effect of these decisions
was to bring our CAD product very abruptly to its end of life. This was compounded by the fact
that Tiburon fired all of the technicians who were capable of working on the CAD system. This
leaves us in the position that there is no one capable of repairing our CAD system should
something go wrong with it. Because of this, the Police and Fire Departments are in need of a
new CAD/RMS system immediately. Members of both agencies collaborated to locate a vendor
capable of providing the necessary CAD/RMS functions needed to carry out their respective
public safety missions. This team was comprised of members of various divisions within the
police department (not just Communications), along with representatives from the Fire
Department Command Staff, Emergency Management (EM), the Purchasing Department,
Information Services, and the Engineering/GIS Department. The personnel from the
Communications Division developed a set of criteria that the new system would need to meet
both from an “essential to have” and a “nice to have” standpoint. This was used in conjunction
with the same type criteria from the other divisions in police and fire that would use the new
CAD/RMS system. A number of CAD/RMS systems were analyzed to determine compatibility
with our needs: Integrated Computer Systems, Tri-Tech, VisionAir, C.R.I.M.E.S., Spillman
Technologies, and CIS. After a lengthy selection and evaluation process, including sites visits to
the cities of Frisco and Wylie to observe the ICS system in action, it was the opinion of the team
that ICS was the best fit for the needs of the Police Department, Fire Department, and
Striving for Excellence
Emergency Management. The ICS system has all the functionality and capabilities of our
current CAD/RMS system, plus many more features. An executive committee comprised of
Deputy Chief Eric Greaser, Captain Brad Simpkins, Communications Manager Deborah Gallet,
Information Systems Manager James Loggins, and I worked with Tommy Galbraith, ICS Vice
President of Marketing, to make sure that PD/FD/EM all have what we need to maximize the
ICS system. We obtained a quote for CAD/RMS/Mobile Client software from ICS for
$666,595.00, including installation and training. This software will include basic features
such as: unit status monitoring, unit location and tracking via GPS, the ability to dispatch the
closest unit via GPS data, call-history files, alert files and caution indicators, premise and
emergency contact information, incident/offense reporting for PD and FD, arrest & booking
modules, field intelligence reporting, integration with the LiveScan fingerprinting system, and
messaging between units at their point of log-on. This software will also provide advanced
features such as the capability for supervisors/commanders to obtain unit status and/or call data
from any connected computer or smart phone. Additional enhanced features include pictometry,
magnetic card readers to obtain driver license information electronically, a racial profiling report
module, ticket writers interfaced with the RMS database, alarm permit billing and false alarm
tracking, a mug shot interface to submit photos to criminal histories via LiveScan, an enhanced
property room software and hardware suite with RFID tagging, tracking, and monitoring, crime
analysis tools with pin mapping, electronic case management and electronic criminal case
submittals, personnel tracking, and emergency management tools. The comprehensive
Emergency Management global incident command system affords the commander at an
emergency or disaster scene the capability to operate remotely without the need for involvement
from Communications personnel to utilize and coordinate involved public safety units. The
ability to file cases electronically will be a huge timesaver since detectives will not need to drive
to the Dallas County courthouse to deliver cases and a huge space saver since virtually all cases
are saved digitally/electronically so there are very few paper files to maintain. Both of these
aspects work well with the city’s green initiative to reduce costs and reduce negative impacts to
the environment. Additionally, ICS indicated they would be able to convert the master names
index of our current RMS system and pull that information into their system. This is a very
important conversion as it will facilitate the building of our new database of names with those of
people we’ve had contact with in the past who were suspects, victims, witnesses, and arrestees.
In order to get the ICS system in place, we will need to buy additional electronics to support the
new CAD/RMS infrastructure. This will require the purchase of equipment such as six servers,
three workstation computers for the operator consoles in Communications, and nine computer
monitors. To facilitate our move to electronic case submissions and digitized records, we will
need to purchase eighteen document scanners. We will need to purchase mapping software and
virus protection software for all of the new computers and servers. All of this equipment is
available for purchase through a DIR contract. We will also need a professional services
agreement with Duncan Solutions to provide an interface with their ticket writer equipment to
the ICS software. The cost of the infrastructure equipment is $94,601.
As you can see from the information contained in this brief memorandum, it is essential that we
replace our existing CAD system since it could suffer anything from a minor glitch to a
catastrophic breakdown and it could not be repaired. The replacement solution from ICS is the
best fit for the city’s public safety departments. The total cost for replacement of the old
CAD/RMS system and upgrade to new infrastructure to include the ICS CAD/RMS/Mobile
Client system is $761,196.
Please let me know if you have any questions or need any further information.
DELL QUOTATION
Date:8/26/10 10:32:44 AM
QUOTE#:
Customer#:
Contract #:
CustomerAgreement #:
Quote Date:
Customer Name:
554464814
1590817
48ABO
DIR-SDD-890-TX
8/26/10
CITY OF COPPELL
Product Subtotal:
IIJIDiIiS
$18,837.62 -TOTAL QUOTE AMOUNT:
Tax:$0.00
Total Number of System Groups:1
Shipping &Handling:$0.00
Shipping Method:Ground
QUANTITY:1 SYSTEM PRICE:$18,837.62 GROUP TOTAL:$18,837.62
~Base Unit:PE R710 with Chassis for Up to 8,2.5-lnch Hard Drives and Intel 56XX Processors (224-8461)
I Processor:PowerEdge R710 Shipping (330-4124)
I Memory:32GB Memory (8x4GB),1333MHz Dual Ranked RDIMMs for 2 Processors,Advanced ECC (317-
2062)
~.itor:Embedded Broadcom,GB Ethernet NICS with TOE and ISCSI Offload Enabled (430-2970)
:Monitor:Embedded Broadcom,GB Ethernet NICS with TOE (430-1764)
Video Card:Intel Xeon X5670,2.93Ghz,12M Cache,Turbo,HT,1333MHz Max Mem (317-4106)
Video Memory:Intel Xeon X5670,2.93Ghz,12M Cache,Turbo,HT,1333MHz Max Mem (317-4118)
Video Memory:PowerEdge R710 Heat Sinks for 2 Processors (317-1213)
Hard Drive:HD Multi-Select (341-4158)
Hard Drive Controller:PERC H700 Integrated RAID Controller,512MB Cache,x8 (342-0648)
Floppy Disk Drive:Power Saving BIOS Setting (330-3491)
Operating System:Windows Server 2008 R2,Standard Edition,Includes 5 CALS (421-1622)_.
NIC:Broadcom 5709 Dual Port 1GbE NIC wlTOE iSCSI,PCle-4 (430-3260)
Modem:iDRAC6 Express (467 -8649)
CD-ROM or DVD-ROM Drive:DVD ROM,SATA,INTERNAL (313-9092)1-::----
Bezel (313-7517)Sound Card:
Speakers:Riser with 2 PCle x8 +2 PC Ie x4 Slot (320-7886)
Documentation Diskette:Dell Management Console (330-5280)
Documentation Diskette:Electronic System Documentation and Open Manage DVD Kit (330-3485)
Feature RAID 1/RAID 5 for H700 or PERC 6/i Controllers (341-8704)
Feature 214-Post Static Rails (330 -3488)
Service:Dell Hardware Limited Warranty Extended Year (993-8458)
Service:Dell Hardware Limited Warranty Plus On Site Service Initial Year (993-8447)
Service:Mission Critical Package:2 Hour 7X24 On-site Service with Emergency Dispatch and 6 Hour
Repair,2 Year Extend (992-8222)
Service:Mission Critical Package:2 Hour 7X24 On-site Service with Emergency Dispatch and 6 Hour
Repair,Initial Year (993-2260)J---
Service:MISSION CRITICAL PACKAGE:Enhanced Services,3 Year (993-8518)
Service:ProSupport for IT:7x24 HW I SW Tech Support and Assistance for Certified IT Staff,3 Year
(992-8352)
Service:Thank you choosing Dell ProSupport.For tech support,visit http://support.dell.com/ProSupport
or call 1-800-9 (989 -3439)
Extended Service:Dell Proactive Systems Management -visit www.dell.com/Proactive to configure your service
(909-0269)
Installation:On-Site Installation Declined (900-9997)
file:///Ci/TEMP/XPgrpwise/Quote_554464814.html[8126/2010 1 :51 :43 PM)
Misc:High Output Power Supply Redundant,870W (330-3475)
Misc:Maximum Partition Size Override for Microsoft WindowsFactory Installed Operating Systems
(420-4018)
Misc:No Power Cord (310-9057)
Misc:Microsoft SQL Server 2008 Standard (2Socket),OEM,NFl Includes Media (420-9785)
Misc:Power Cord,NEMA 5-15P to C13,15 amp,wall plug,10 feet /3 meter (310-8509)
Misc:5-pack of Windows Server 2008 Device CALs (Standard or Enterprise)(420-8365)
Misc:Keyboard,USB,Black (310-8360)
Misc:Optical Mouse,Two Buttons,USB,Black (331-0846)
f---73GB 15K RPM Serial-Attach SCSI 6Gbps 2.5in Hotplug Hard Drive (342-0426)-Quantity 2
146GB 15K RPM Serial-Attach SCSI 6Gbps 2.5in Hotplug Hard Drive (342-0427)-Quantity 6
Warranty Extension Notice -Ensure coverage with notifications when your warranty is about to
expire (909-3149)
SALES REP:Chip Wray PHONE:512-725-0934
Email Address:chip_wray@dell.com Phone Ext:50934
Please review this quote carefully.If complete and accurate,you may place your order online at
www.dell.com/Qto (use quote number above).POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order,please refer to
www.dell.com/terms as follows:
If purchasing for your internal use,your order will be subject to Dell's Terms and Conditions of
Sale-Direct including Dell's U.S.Return Policy,at www.dell.com/returnpolicy#total.If purchasing
for resale,your order will be subject to Dell's Terms and Condition of Sale for Persons or Entities
Purchasing to Resefl,and other terms of Dell's PartnerDirect program at www.dell.com/partner.
If your order includes services,visit www.dell.com/servicecontracts for service descriptions
and terms.
Quote information is valid for U.S.customers and U.S.addresses only,and is subject to change.
Sales tax on products shipped is based on "Ship To"address,and for downloads is based on
"Bill To"address.Please indicate any tax-exempt status on your PO,and fax your exemption
certificate,with seller listed as Dell Marketing L.P,to Dell's Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California,a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services,visit www.dell.com/assetrecovery.
tile:///CiITEMP/XPgrpwise/Quote _554464814.htrnl[8/26120 10 1:51 :43 PM]
DELL QUOTATION
Date:8/26/10 10:52:13 AM
QUOTE#:
Customer#:
Contract #:
CustomerAgreement #:
Quote Date:
Customer Name:
554471472
1590817
48ABO
DIR-SDD-890-TX
8/26/10
CITY OF COPPELL
TOTAL QUOTE AMOUNT:lIED
$4,396.70ProductSubtotal:
Tax:$0.00
Shipping &Handling:$0.00
Shipping Method:Ground Total Number of System Groups:
QUANTITY:1 SYSTEM PRICE:$4,396.70 GROUP TOTAL:$4,396.70
-
Base Unit:PowerEdge R310 Chassis,Up to 4 Hot Plug Hard Drives and LCD diagnostics (224-8312)
Processor:Shipping for PowerEdge R310 (330-8208)
Memory:32GB Memory (4x8GB),800M Hz Quad Ranked RDIMM (317-2030)
Memory:Memory for 1CPU Platform (317-2022)
Video Card:X3470 Xeon Processor 2.93 GHz,8M Cache,Turbo,HT (317 -2308)
Video Card:PowerEdge R310 Heatsink (330-8207)
Hard Drive:160GB 7.2K RPM SATA 3.5"Hot Plug Hard Drive-Entry (341-8726)
Hard Drive Controller:SAS 6iR SAS internal RAID adapter,PCI-Express (342-0767)
Hard Drive Controller:SAS 6/1R Adapter Cable for Hot Plug Hard Drives (330-8183)
Operating System:Windows Server 2008 R2,Standard Edition,Includes 5 CALS (421-1622)
NIC:On-Board Dual Gigabit Network Adapter (430-2008)
Modem:iDRAC6 Express (313-9446)
CD-ROM or DVD-ROM Drive:DVD ROM,SATA,INTERNAL (313-9126)
CD-ROM or DVD-ROM Drive:ODD Cable,PowerEdge R310 (330-8866)
Sound Card:Bezel (313-7839)
Processor Cable:5-pack of Windows Server 2008 Device CALs (Standard or Enterprise)(420-8365)
Documentation Diskette:Dell Management Console (330-5280)
Documentation Diskette:Electronic System Documentation and Open Manage DVD Kit (330-8869)
Additional Storage Products:160GB 7.2K RPM SATA 3.5"Hot Plug Hard Drive-Entry (341-8726)
Feature RAID 1 -Add-in SAS6iRlH2001 H700 (SAS/SATA Cntrlr),2 Hot Plug HOD (330-8175)
Feature 2/4 -Static Post Rails (330-4138)
Service:Dell Hardware Limited Warranty Plus On Site Service Initial Year (909-4337)
Service:Dell Hardware Limited Warranty Extended Year (909-4488)
Service:Mission Critical Package:4-Hour 7x24 On-Site Service with Emergency Dispatch,Initial Year
(927 -3280),--
Service:Mission Critical Package:4-Hour 7x24 On-Site Service with Emergency Dispatch,2 Year
Extended (923-9042)
Service:ProSupport for IT:7x24 HW 1 SW Tech Support and Assistance for Certified IT Staff,3 Year
(923-9232)
Service:MISSION CRITICAL PACKAGE:Enhanced Services,3 Year (909-4528)
Service:Thank you choosing Dell ProSupport.For tech support,visit http://support.dell.com/ProSupport
or call 1-800-9 (989 -3439)
Extended Service:Dell Proactive Systems Management -visit www.dell.com/Proactive to configure your service
(909-0269)
Installation:On-Site Installation Declined (900 -9997)
Mise:Power Supply,Redundant,400W (330·8209)
file:///Q/TEMP/XPgrpwise/Quote_554471472.html[8/26/201 0 1:54:54 PM]
1
Mise:Maximum Partition Size Override for Microsoft Windows Factory Installed Operating Systems
(420-4018)
Mise:Power Cord,NEMA 5-15P to C13 wall plug,10 feet (330-5113)
Mise:Power Cord,NEMA 5-15P to C13 wall plug,10 feet (330-5113)
CFl,lntegration Fee,Order Ready,Proent (365-0532)
SALES REP:Chip Wray PHONE:512-725-0934
Email Address:chip_wray@dell.com Phone Ext:50934
Please review this quote carefully.If complete and accurate,you may place your order online at
www.dell.com/Qto (use quote number above).POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order,please refer to
www.dell.comlterms as follows:
If purchasing for your internal use,your order will be subject to Deli's Terms and Conditions of
Sale-Direct including Deli's U.S.Return Policy,at www.dell.com/retyrnpolicy#total.If purchasing
for resale,your order will be subject to Deli's Terms and Condition of Sale for Persons or Entities
Purchasing to Resell,and other terms of Dell's PartnerDirect program at www.dell.com/partner.
If your order includes services,visit www.dell.com/servjcecontracts for service descriptions
and terms.
Quote information is valid for U.S.customers and U.S.addresses only,and is subject to change.
Sales tax on products shipped is based on "Ship To"address,and for downloads is based on
"Bill To"address.Please indicate any tax-exempt status on your PO,and fax your exemption
certificate,with seller listed as Dell Marketing L.P,to Dell's Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California,a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services,visit www.dell.com/assetrecovery.
file:///Ci/TEMP/XPgrpwise/Quote_554471472.html[8/26/2010 1:54:54 PM]
DELL QUOTATION
Date:8/26/10 10:32:47 AM
QUOTE#:
Customer#:
Contract #:
CustomerAgreement #:
Quote Date:
Customer Name:
554465860
1590817
48ABO
DIR-SDD-890-TX
8/26/10
CITY OF COPPELL
TOTAL QUOTE AMOUNT:
Tax:
Shipping Method:Ground Total Number of System Groups:
Product Subtotal:
Shipping &Handling:
1
QUANTITY:4 SYSTEM PRICE:$3,268.33 GROUP TOTAL:$13,073.32
Base Unit:PowerEdge R210 Chassis with up to 2 Cabled HDs and Quad-Pack LED Diagnostics (224-6640)
Processor:Shipping Material,PowerEdge R210 (330-5362)
Memory:16GB Memory (4x4GB),1333MHz,Dual Ranked UDIMM (317 -2409)
Memory:Memory for 1CPU Platform (317 -2022)
Video Card:X3460 Xeon Processor,2.8 GHz,8M Cache,Turbo,HT (317 -2307)
I Video Card:PowerEdge R210 Heatsink (317-2311)
Hard Drive:160GB 7.2k RPM Serial ATA 3Gbps 3.5-in Cabled Hard Drive-Entry (341-6084)
Hard Drive Controller:SAS6iRlS300 Cable,R210 (330-5410)
Hard Drive Controller:SAS 6iR SAS internal RAID adapter,PCI-Express (341-6079)
Operating System:Windows Server 2008 R2,Standard Edition,Includes 5 CALS (421-1622)
NIC:On-Board Dual Gigabit Network Adapter (430·2008)
Modem:iDRAC6 Express (313-8548)
CD-ROM or DVD-ROM Drive:ODD Cable,PowerEdge R210 (330-5411)
CD-ROM or DVD-ROM Drive:DVD ROM,SATA,INTERNAL (313-9126)
Sound Card:Bezel (313-7839)
Documentation Diskette:Electronic System Documentation and Open Manage DVD Kit (313-8491)
Documentation Diskette:Dell Management Console (330 -5280)
Additional Storage Products:160GB 7.2k RPM Serial ATA 3Gbps 3.5-in Cabled Hard Drive-Entry (341-6084)
Feature RAID 1 -Add-in SAS6iR or H200 (SASI SATA Controller},2 Hard Drives (330-5375)
Feature 2/4 -Static Post Rails (330-4138)
Service:Dell Hardware Limited Warranty Plus On Site Service Initial Year (905-1937)
Service:Dell Hardware Limited Warranty Extended Year (905-3588)
I Service:
Mission Critical Package:4-Hour 7x24 On-Site Service with Emergency Dispatch,2 Year
Extended (905 -1 052)
I Service:Mission Critical Package:4-Hour 7x24 On-Site Service with Emergency Dispatch,Initial Year
(905-8580)
I Service:MISSION CRITICAL PACKAGE:Enhanced Services,3 Year (905-3628)
I Service:ProSupport for IT:7x24 HW 1 SW Tech Support and Assistance for Certified IT Staff,3 Year
(905-1242)
Service:Thank you choosing Dell ProSupport.For tech support,visit http://support.dell.com/ProSupport
or call 1-800-9 (989 -3439)
Extended Service:Dell Proactive Systems Management -visit www.dell.com/Proactive to configure your service
(909-0269)
Installation:On-Site Installation Declined (900-9997)
Misc:Maximum Partition Size Override for Microsoft WindowsFactory Installed Operating Systems
(420-4018)
file:///Ci/TEMP/XPgrpwise/Quote_554465860.html[8/2612010 1 :53:13 PM]
Misc:Power Cord,NEMA 5-15P to C13 (Y-cord),wall plug,10 feet (330-0578)
SALES REP:Chip Wray PHONE:512-725-0934
Email Address:chip_wray@dell.com Phone Ext:50934
Please review this quote carefully.If complete and accurate,you may place your order online at
www.dell.comlqto (use quote number above).POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order,please refer to
www.dell.com/terms as follows:
If purchasing for your internal use,your order will be subject to Dell's Terms and Conditions of
Sale-Direct including Dell's U.S.Return Policy,at www.dell.com/retyrnpolicy#total.If purchasing
for resale,your order will be subject to Dell's Terms and Condition of Sale for Persons or Entities
Purchasing to Resell,and other terms of Dell's PartnerDirect program at www.dell.comlpartner.
If your order includes services,visit www.dell.com/servicecontracts for service descriptions
and terms.
Quote information is valid for U.S.customers and U.S.addresses only,and is subject to change.
Sales tax on products shipped is based on "Ship To"address,and for downloads is based on
"Bill To"address.Please indicate any tax-exempt status on your PO,and fax your exemption
certificate,with seller listed as Dell Marketing L.P,to Dell's Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California,a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services,visit www.dell.com/assetrecovery.
file:///Cf/TEMP/XPgrpwise/Quote_554465860.html[8/26/2010 1:53:13 PM]
DELL QUOTATION
Date:9/1/10 4:32:51 PM
QUOTE#:
Customer#:
Contract #:
CustomerAgreement #:
Quote Date:
Customer Name:
555277226
1590817
48ABO
DIR-SDD-890-TX
9/1/10
CITY OF COPPELL
Product Subtotal:
E&iID
$6,767.91
TOTAL QUOTE AMOUNT:
Tax:$0.00
Total Number of System Groups:
Shipping &Handling:$0.00
Shipping Method:Ground 1
QUANTITY:3 SYSTEM PRICE:$2,255.97 GROUP TOTAL:$6,767.91
I
Base Unit:Dell Precision T7500 Workstation (224-4856)
Processor:Dual Core Processor,E5503,2.0GHz,4M,4.8GT/s,Dell Precision T7500 (317 -4255)
Memory:4GB DDR3 ECC SDRAM Memory,1333MHz,4X1GB,Dell Precision TX500 (317-0314)
Keyboard:Dell Quietkey Keyboard USB No hot keys with Palmrest Dell PRECISION (330-3202)
Monitor:DELL U2211H 21.51N Flat Panel Display,ClienUEnterprise (320-9268)
Video Card:512MB PCle x16 NVIDIA NVS 420 Quad Monitor,4DVI,Dell Precision (320-8138)
Hard Drive:250GB SATA 3.0Gb/s with NCQ and 8MB DataBurst Cache,Dell Precision TX500 (341-8664)
Hard Drive Controller:C9 All SATA Hard Drives,RAID 1for 2 Hard Drives,Dell Precision T7500 (341-8821)
Floppy Disk Drive:No Floppy Drive,Dell Precision (341-5255)
I Operating System:Windows 7 Professional Downgrade to XP Professional SP3,Media,Fixed Precision,English
(421-2352)
Operating System:Windows 7 Downgrade RLOB (421-1993)
Mouse:Dell MS111 USB Optical Mouse,OptiPlex and Fixed Precision (330 -9458)
CD-ROM or DVD-ROM Drive:16X DVD+/-RW Data Only Dell Precision TX500 (313-7457)
CD-ROM or DVD-ROM Drive:Cyberlink Power DVD 8.3,No Media,Dell Relationship LOB (421 -0537)
CD-ROM or DVD-ROM Drive:Roxio Creator Dell Edition 10.3,No Media,Dell RLOB (421-1190)
Sound Card:Sound Blaster X-Fi XtremeMusic(D),wlDolby Digital 5.1,Dell Precision TX500 (313-7461)
Speakers:Dell AX510 black Sound Bar forUltraSharp Flat Panel DisplaysDell OptiplexiPrecision/Latitude
(313-6414)
Cable:Precision T7500 Power Supply,C2 (330-8364)
Documentation Diskette:Documentation,English,Dell Precision (330 -3156)
Documentation Diskette:Power Cord,125V,2M,C13,Dell Precision (330-3157)
Additional Storage Products:250GB SATA 3.0Gb/s with NCQ and 8MB DataBurst Cache,Dell Precision TX500 (341-9030)
Controller Option:Integrated LSl1068e SAS/SATA 3.0Gb/s controller,Dell Precision T7500 (341-9290)
Software Disk Two:2 Display Port to VGA Adapters,Dell Precision (330-4088)
Feature No Resource CD for Dell Optiplex,Precision and Latitude Systems (310-9546)
Service:Basic Hardware Service:Next Business Day Limited Onsite Service After Remote Diagnosis 2
Year Extended (992-8482)
Service:Basic Hardware Service:Next Business Day Limited Onsite Service After Remote Diagnosis
Initial Year (993-2520)
Service:Dell Hardware Limited Warranty Plus Onsite Service Extended Year(s)(993-8588)
Service:Dell Hardware Limited Warranty Plus Onsite Service Initial Year (993-8567)
Mise:Serial Port Adapter,Full Height,Dell Precision T3500 T5500 and T7500 (317 -1644)
Mise:CFI,ORDRDY,BOXLBL,LARGE Factory Install (365-0538)
Mise:CFI,lntegration Fee,Order Raady.Basnc (365 -0533)
Mise:Shipping Material for System Dell Precision T7500 (330-3569)
file:l//Ci/TEMP/XPgrpwise/Quote _555277226.html[9/2/20 10 7:51 :23 AM]
SALES REP:Chip Wray PHONE:512-725-0934
Email Address:chip_wray@dell.com Phone Ext:50934
Please review this quote carefully.If complete and accurate,you may place your order online at
www.delLcomlgto (use quote number above).POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order,please refer to
www.delLcomlterms as follows:
If purchasing for your internal use,your order will be subject to Deli's Terms and Conditions of
Sale-Direct including Dell's U.S.Return Policy,at www.dell.comlreturnpolicy#total.If purchasing
for resale,your order will be subject to Deli's Terms and Condition of Sale for Persons or Entities
Purchasing to Resell,and other terms of Dell's PartnerDirect program at www.deILcomlpartner.
If your order includes services,visit www.dell.comlservjcecontracts for service descriptions
and terms.
Quote information is valid for U.S.customers and U.S.addresses only,and is subject to change.
Sales tax on products shipped is based on "Ship To"address,and for downloads is based on
"Bill To"address.Please indicate any tax-exempt status on your PO,and fax your exemption
certificate,with seller listed as Dell Marketing L.P,to Deli's Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California,a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services,visit www.dell.comlassetrecovery.
file:///q/TEMP/XPgrpwise/Quote _555277226.html[9/212010 7:51 :23 AM]
DELL QUOTATION
Date:9/1/10 4:32:52 PM
QUOTE #:555287801
Customer #:1590817
Contract #:48ABO
CustomerAgreement #:DIR-SDD-890-TX
Quote Date:9/1/10
Customer Name:CITY OF COPPELL
Product Subtotal:
EIilDlD
$1,050.84
TOTAL QUOTE AMOUNT:
Tax:$0.00
Total Number of System Groups:
Shipping &Handling:$0.00
Shipping Method:Ground o
SOFTWARE &ACCESSORIES
Number of S &A Items:2 S&A Total Amount:$1,050.84
SALES REP:Chip Wray PHONE:512-725-0934
Email Address:chip_wray@dell.com Phone Ext:50934
Please review this quote carefully.If complete and accurate,you may place your order online at
www.dell.com/gto (use quote number above).POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order,please refer to
www.dell.com/terms as follows:
If purchasing for your internal use,your order will be subject to Dell's Terms and Conditions of
Sale-Direct including Dell's U.S.Return Policy,at www.dell.com/returnpolicy#total.If purchasing
for resale,your order will be subject to Deli's Terms and Condition of Sale for Persons or Entities
Purchasing to Resell,and other terms of Dell's PartnerDirect program at www.dell.com/partner.
If your order includes services,visit www.dell.com/servjcecontracts for service descriptions
and terms.
Quote information is valid for U.S.customers and U.S.addresses only,and is subject to change.
Sales tax on products shipped is based on "Ship To"address,and for downloads is based on
"Bill To"address.Please indicate any tax-exempt status on your PO,and fax your exemption
certificate,with seller listed as Dell Marketing L.P,to Dell's Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California,a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services,visit www.dell.com/assetrecovery.
file:/llqITEMP/XPgrpwise/Quote_555287801.html[9/2/20 10 7:56:31 AM]
DATE May 25,2010
Quotation For:
Deborah Gailet
City of Coppell Police
Coppell,Texas
Quotation valid until:July 9,2010
Prepared by:John Reeves
Contact Number:214.435.7551 cell
Comments or Special Instructions:Double High LCD Monitor Arms
QUANTITY DESCRIPTION AMOUNT
3 Double High LCD Monitor Arms with Evans Slat Wall Support Mount 1,038,00
$346.00 each
SUBTOTAL $1,038.00
SHIPPING 128.00
TOTAL $1,166,00
If you have any questions concerning this quotation,please contact me at 214.435.7551 or by email at
jreeves@cceinteriors.com.
THANK YOU FOR YOUR BUSINESS!
Quotes
Quote Information
Quote #:VLG4556
Status:Open
Quote Date:8/27/2010
Contact:DIANA BONNETT
Description:SCANNERS QUOTE
Billed From Address
COW Government Inc.
230 N.Milwaukee Ave
Vernon Hills,IL 60061
(800)594 -4239
Shipping Address
CITY OF COPPELL
DIANA BONNETT
255 E PARKWAY BLVD
COPPELL,TX 75019-6603
Product Contract
Fujitsu fi 4340C Scanner National Ipa Tech Solutions
National Ipa Tech Solutions
State Of Tx Dirl Hp Contract
Fujitsu fi-6130
HP 9250c Digital Sender Scanner
800.581.4239
Need Help?
Contact
Scott Mulligan
Phone:(877)434-6491
Fax:(847)968-1746
Email:scotmul@cdwg.com
Billing Address
DIANA BONNETT
ATTN:CITY OF COPPELL
255 E PARKWAY BLVD
COPPELL,TX 75019-2602
(972)304-7051
Payment Method
Request Terms
Shipping Method
FedEx Ground
CDW Mfg Part #Qty Price Ext.Price
789816 PA03277 -BO 15 3 $3,351.72 $10,055.16
1459805 PA03540-B055 11 $926.00 $10,186.00
1177564 CB472A#ABA 4 $2,660.40 $10,641.60
Sub-Total $30,882.76
Shipping:$0.00
Grand Total $30,882.76
https://www.cdwg.com/shop/quotes/QuoteDetails.aspx?qn=VLG4556&printable=1 [9/1/2010 4:29 :29 PM]
...•~-dQ:')----.,-,,=In',oRa :,~1 .,,',,,
I nfoR ad,Inc.
635 East 185th St.
Cleveland,0 H 4411 9
Phone:216-531-1313
FA'><:216-531 -8383
www.inforad.com
SALES QUOTE
SQ-21325 I Sep 02,2010
Customer
CITY OF COPPELL
DEBORAH GALLET
POLICE DEPT
130 TOWN CENTER
COPPELL TX 75019
UNITED STATES
Tel:(972)304-3615
I Contact I Ship To
CITY OF COPPELL
DEBORAH GALLET
POLICE DEPT
130 TOWN CENTER
COPPELL TX 75019
UNITED STATES
Tel:(972)304-3615
I
Printed
16438
Account
Quotation
Terms
NET 30
PO #
Due Date
Oct 02,2010
Reference
Account Rep
Tessa Cunningham
Ship VIA
Schedule Oate
Amount
Page
SQ-21325 UPS BLUE
1,080.00
LItem Description Qty
1
Ship Price M Discount
1 1 2001 025 1000
2
3 1-2002-025-1000
4
5
6
7
8
9
10
11 SHIP/HANDLING
12
13
14
15
16
17
18
INFORAD WATCH IT ASCII X
ALPHACARE FOR WATCH-IT ASCII-X
AlphaCare Support &Maintenance Plan
extends the initial 90-days of
technical support services out to one
year and includes free product
upgrades.Optional 2,3 &5 Year
AlphaCare Plans are available.
SHIPPING &HANDLING -2ND DAY
Software ships 2nd Day UPS Blue with a
full user manual.
Call us with any questions
1.800.228.8998
Quote is valid for thirty days.
All prices are in U.S.Dollars.The buyer shall cover all
transportation costs,insurance,import duties and taxes.
International orders require an irrevocable letter of credit
confirmed by a U.S.bank and confirmation of transfer of funds;
standard delivery 7-12 business days.A Pro Forma Invoice is
provided upon request.All pricing is net and subject to applicable
federal,state and local taxes.Payment terms:VISA,Mastercard,
AMX,C.O.D or net 30 subject to InfoRad,Inc.credit dept.approval.
RMA#'s and credit are issued under the sole approval of InfoRad Inc.
and subject to the terms and conditions of the InfeRact End User
License,Warranty,and Support Agreements or third party product
Tax Details
Payment Details
1
1
1,080.00 EA
279.00 EA
18.00 EA
Taxable U.UI
Tax 0.00
Exempt 1,377.00
Total 1,377.00
Tr Di.sc 0.0.0
Paid 0.00
Balance 1,377.00
Thank You
279.00
18.00
Pricing Proposal
Quotation #:3938543
Created On:Aug-20-2010
Valid Until:Aug-31-2010
City of Coppell Inside Account Manager
Diana Bonnett
Phone:972.304.7051
Fax:972.304.7046
Email:dbonnett@coppelltx.gov
Meghan Reedy
1301 South Mo-Pac Expressway
Suite 375
Austin,TX 78746
Phone:1-800-870-6079
Fax:512-732-0232
Email:Meghan_Reedy@shLcom
All Prices are in US Dollar (US D)
Product Qty Your Price Total
Altiris Server Management Suite -(v.7.0 )-license +1 Year Basic Maintenance -1
node -GOV -Symantec Buying Progr
Symantec -Part#:20688163
Note:DIR-SDD-600
6 $240.00 $1,440.00
2 ShadowProtect Svr 4.0 5-9U Gov/Acad license
StorageCraft Technology -Part#:SPS40ENVLAGOV
6 $565.00 $3,390.00
3 Kaspersky Business Space Security -Subscription license (1 year)-1
workstation,1 file server -EDU,volume -level
Kaspersky Lab -Part#:KL4853AAKFE
6 $15.00 $90.00
Subtotal
Total
$4,920.00
$4,920.00
Additional Comments
Altiris Recovery Solution for Server,Basic -Quantity 15 is no longer available
The Products offered under this proposal are subject to the SHI Return Policy posted at www.shi.com/returnpolicv.unless there is
an existing agreement between SHI and the Customer.
"....7421 Gateway Courtit.OIl Manassas,VA 20109-7313
-==--==-=:"::;"=';;;';;;'''iiiiIii-.'-•••'.'7 Popular PC Mall Gov contracts:__________________--:-1 DIR-SDD-1023 1 TIPS02103008 1 GSAGS-35F-5946H 1 _
Quotes are valid 15 days from quote date.Prices are subject to change without notice.
CITY OF COPPELL
ACCOUNTS PAYABLE DEPARTMENT
PO Box 9478
COPPELL,TX 75019
972-304-3666
SalesRep:Kevin Ziperstein
Phone:(800)625-5468 x-5331
Fax:(310)630-3970
E-mail:Kevinz@pcmallgov.com
Duns #:12-936-5420
Tax ID #:33-0964088
Contact:Diana Bonnett
Ref.:
Quote:S6089684
Date:9/1/2010
PC Mall Gov Manufaclurerr ---.-'"---.--."Product ---.Contract'Product Product'
Line QIy.Manufacturer Part No.Part No....•............_...Description _........"~_,.~__~~rn.b.:r,.Unit Price Extended Price .,
18 ADOBE
Courier:OS Ground
7990631 I 54026197AC02AOO I CLP GOV ACROBAT 9 FULL LlC $108.841 $1,959.12
Ship-to:Information Services
Attn:Diana Bonnett
Sub-total $1,959.12
Tax $-
Shipping F.O.B.$-I
Total $1,959.12
~IMPDRTANT,r:D.
--INSTRUCTIIlNS
PC MALL GOV Confidential
Please make P.O.out to 'PC MALL GOV'(i.e.not 'PC Mall'or 'Macmall').
Include PART #'s,QUOTE #,SIGNATURE,and the terms 'NET 30'.
Please FAX (310-630-3970)or E-MAIL (Kevinz@pcmallgov.com)P.O.to 'ATTN:Kevin Ziperstein'.
SOFTWARE LICENSING:Include END-USER NAME,PHONE #,and E-MAIL ADDRESS in SHIP-TO field on P.O.
Page 1 of 1
ENVIRONMENTAL SYSTEMS RESEARCH INSTITUTE,INC.
227 North Loop 1604 East,Ste 100
San Antonio,TX 78232-1260
Phone:(210)499-1044 Fax:(210)499-4112
DUNS Number:06-313-4175 CAGE Code:OAMS3
To expedite your order,please attach a copy of
this quotation to your purchase order.
Quote is valid from:0811212010 To:1111012010
Quotation #20371476
Date:August 12,2010
Customer #134308 Contract #2006MPA4409
CITY OF COPPELL
ENGINEERING DEPT
255 PARKWAY BLVD
COPPELL,TX 75019
ATTENTION:John Wilmarth
PHONE:(972)304-7018
FAX:972-304-3645
Material Description Unit Price TotalQty
101322
115098
97189
99736
4
2
8
1
ArcGIS Engine Runtime Network Extension Single Use License
ArcGIS Engine Runtime 9.3.1 Installation Package
ArcGIS Engine Standard Runtime Single Use License
ArcGIS Network Analyst Concurrent Use License
823.00
0.00
431.00
2,057.00
3,292.00
0.00
3,448.00
2,057.00
Item Total:8,797.00
Subtotal:
Sales Tax:
Estimated Shipping &Handling(2 Day Delivery):
Contract Pricing Adjust:
8,797.00
0.00
0.00
0.00
Total:$8,797.00
For questions contact:Larry Ambriz
•Please indicate on your purchase order jf this purchase is funded through the American Recovery and Reinvestment Act.and whether ESRI is a Prime Recipient,Sub-recipient.or Vendor for reporting purposes.
Phone:(210)499-1044 x8827Email:lambriz@esri.com
Acceptance of this quotation is limited to the ESRI License Agreement and the Quotation Terms and Conditions
This Quotation is made in confidence for your review.It may not be disclosed to third parties,except as required by law.
If sending remittance,please address to:ESRI,File No.54630,Los Angeles,Ca 90074-4630
AMBRIZL
AutolSSUE Software Modification Quote duncan
Prepared by:
Prepared for:
Meigan Lindholm Date Prepared:9/2/2010
City of Coppell Ship-to Region:TX
1.AutolSSUE Software
P~oduct ID":~,Description Unit Price Qty Total
Valid for 30 Days from Date Prepared
AI-5W -MOD AutolSSUE Software Modification
Description:Add up to two additional flat-file exports
to supply IC5 with:
1)any citation data currently collected by the
citation issuance handheld
2)any racial profile specific data currently
collected by the citation issuance handheld
3)the flat-file can be configured as a fixed
length or delimited text flat-file depending
on IC5'requirements
4)a real-time,web service based interface to
TLETS,NClC,or ICS is not included with this
enhancement
$1,500.001,500.00 1
~~r'~.:.$1,500.00
2.Comments
SalesTax will be added to the invoice if applicable.
Payment Terms:NET30 Days
Please Send Purchase Order To:
Duncan Parking Technologies,Inc
Attn:Meigan Lindholm
5924 Balfour Court Suite 102
Carlsbad,CA 92008
(760)945-9893
mlindholm@duncansolutions.com
DatelTime Printed:912/2010 3:55 PM
Coppell.TX SW Mod Quote 09 0210 Page 1 of 1
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
Police
September 14, 2010
15
✔
CONTRACT/BID or PROPOSAL
Consider approval of a proposal for services (Phase I) from RCC Consultants, Inc., to provide a detailed analysis, at a
proposed cost of $78,273.50, in order to determine the viability of combining the Metrocrest (Carrollton, Farmers
Branch, and Addison) radio infrastructure with that of Coppell, utilizing the same Mobile Data System by all four
agencies, and the feasibility of all four agencies transitioning to a consolidated dispatch facility; and authorizing the
City Manager to sign.
The Coppell Police Department was invited to join a study being done by RCC Consultants, Inc. for the Metrocrest
agencies of Carrollton, Farmers Branch, and Addison. The purpose of the study is to provide a detailed analysis of the
current trunked radio system and various system solutions and alternatives along with RCC's recommended system
solution.
Funds for this contract will need to be provided by General Fund Undesignated Fund Balance.
Staff recommends approval.
)RCC Study
Striving for Excellence
Memorandum
Date: 09/02/2010
To: Acting Chief Gary Nix
From: Captain Jim Cook
Subject: RCC Consultants Proposal
I am submitting this memorandum to you in conjunction with a City Council agenda item
regarding a proposal for services from RCC Consultants, Incorporated (RCC). RCC is primarily
an independent consulting firm and engineering company. The company’s focus is on public
safety communications and information systems. The Coppell Police Department was invited to
join a study that RCC is conducting for the Metrocrest agencies of Carrollton, Farmers Branch,
and Addison. The purpose of the study is to determine the viability of combining the Metrocrest
radio infrastructure with that of Coppell, utilizing the same Mobile Data System by all four
agencies, and the feasibility of all four agencies transitioning to a consolidated dispatch facility.
The breadth of the proposal will incorporate the following:
• A detailed analysis of the current trunked radio system and various system solutions and
alternatives along with RCC’s recommended system solution. Some of the various
alternatives that will be included are:
o An option to retain the current trunked radio system, with a plan that outlines the
steps that will be needed to maintain a system that will be approaching the end of
its service life – this item will be offered to allow a comparison with options that
are believed to be more viable
o A migration and expansion of the existing Metrocrest analog trunked radio system
to P25 trunked operation while operating a mixed analog and P25 trunked system
o A full system upgrade to a P25 trunked operation
o A system replacement to a technology other than P25
• A potential upgrade or replacement of the mobile data system currently used by the City,
and
• An evaluation of the current communication dispatch center operations with a potential
transition to a consolidated dispatch facility.
The scope of the project is very large in scale, so RCC uses a phase approach to each of the
portions of the proposal (Radio Integration, Mobile Data Systems, and Consolidated Dispatch
Facility) as described in their scope of work document:
Striving for Excellence
Phase I - Needs Assessment, Alternatives Analysis & Master Plan
Phase I involves an assessment of the current environment with a resulting report that outlines
the recommendations for improvements. Such a report discusses the current environment and
provides alternatives that lead not only to technical improvements but operational improvements
as well. Although various alternatives will be presented, RCC will make a recommendation
based upon the assessment that will provide what RCC believes to be the optimum approach
that addresses the requirements and goals of the City of Coppell as well as the Metrocrest
cities. In Phase I, budgetary cost estimates will be provided for the solutions presented, which
can be used for the development of the project budgets for Phases II and III.
Phase II – Development of Procurement Specifications, Proposal Evaluations & Vendor
Selection
Phase II involves the development of one or more Request for Proposals (“RFP”) and the
activities associated with the procurement of the equipment, systems, and services related to
the areas of improvements to be implemented by the agencies involved in the project. The
result of Phase II will be the selection of vendors and the development of contracts that will
facilitate the implementation of the various solutions selected.
Phase III - Project Management of Implementation & Acceptance Testing
Phase III activities address the implementation of the vendor solutions with RCC providing
implementation support services and system functional and operational testing of the various
components of the total system. Successful testing will lead to system acceptance and the
cities’ transition to the system(s).
The cost of the proposed RCC study, $78,273.50, is only for the work necessary to accomplish
Phase I as described above. Once Phase I is completed, we should have enough information to
make a decision on the viability of joining the Metrocrest agencies for Radio Integration, Mobile
Data Systems, and a Consolidated Dispatch Facility and moving forward with Phase II. There is
no way to estimate at this time the cost of the studies RCC would need to do to complete Phase II
or Phase III since Phase I must be completed first.
The proposed cost to the City of Coppell for the Phase I portion of the RCC study is
$78,273.50.
Please let me know if you have any questions or need any further information.
Page 1
CONSULTANT SERVICES AGREEMENT
THIS CONSULTANT SERVICES AGREEMENT ("Agreement") is made as of
August ____, 2010 by and between the City of Coppell, Texas (hereinafter referred to as
"Coppell") and RCC Consultants, Inc., a Delaware corporation with its principal offices at 100
Woodbridge Center Drive, Suite 201, Woodbridge, NJ 07095 (hereinafter referred to as "RCC")
(Coppell and RCC are sometimes referred to herein together as the "parties" and individually as a
"party").
WITNESSETH:
WHEREAS, Coppell, in conjunction with the City of Addison, Texas, the City of'
Carrollton, Texas, and the City of Fanners Branch, Texas, is a participant in the Metrocrest Public
Safety Systems Project (the "Project"); and
WHEREAS, Coppell and RCC are each participants in the Houston-Galveston Area
Council ("H-GAC") cooperative purchasing program (the "Program"); and
WHEREAS, Coppell desires to engage RCC to perform certain services on the Project,
and RCC desires to accept such engagement, all subject to the terms and conditions of this
Agreement and the H-GAC Program.
NOW, THEREFORE, in consideration of the mutual promises herein contained, the
parties hereto agree as follows:
ARTICLE I - Scope of Work
Coppell hereby engages RCC to perform that portion of the consulting services identified
and described as Phase I (Needs Assessment, Alternatives Analysis & Master Plan) (the
"Services") in that certain proposal submitted by RCC to Coppell and entitled "Proposal for
Public Safety Systems Consulting," dated August 12, 2010, a copy of which is annexed hereto as
Appendix "A" and incorporated herein by this reference (the "Proposal"), and RCC hereby agrees
to perform such Services, all on the terms and subject to the conditions set forth in this
Agreement, the Proposal, and the H-GAC Program. To the extent of any conflict between this
Agreement, the Proposal, and the H-GAC Program, the provisions of this Agreement shall prevail
over the Proposal and the H-GAC Program, and the H-GAC Program shall prevail over the
Proposal.
ARTICLE II -Compensation
As compensation for the Phase I Services and subject to the provisions of this
Agreement, Coppell shall pay RCC the sum of $78,273.50 in accordance with the Proposal.
Payments by Coppell to RCC for the Services (and including, without limitation, any costs or
expenses which may be eligible for reimbursement hereunder) shall not exceed $78,273.50.
Beginning in the first month following the Commencement Date and continuing each month
thereafter, RCC will submit to Coppell monthly invoices for the portion of the Services
undertaken and performed in the previous month. All such invoices shall include a summary
statement of Services rendered and an itemized statement of reimbursable costs and expenses
incurred and related administrative fees. RCC shall supply such supporting documentation for
costs and expenses for the Services performed by RCC as may be required by Coppell. Coppell
Page 2
shall pay RCC the amount on the invoice within thirty (30) days of Coppell’s receipt of the
invoice. Any invoices not paid by Coppell on a timely basis will accrue interest in accordance
with Section 2251.025, Tex. Gov. Code.
ARTICLE III - Submission of Reports
During the term of this Agreement, RCC shall provide to Coppell or its designee such
oral or written reports as are specified in the Proposal.
ARTICLE IV - Period of Performance
The performance of RCC's Services hereunder shall commence upon RCC's receipt
of a written notice to proceed with such performance issued by Coppell (the
"Commencement Date"), and, subject to the provisions of this Agreement, including, without
limitation, the provisions of ARTICLE VI hereof, shall terminate upon completion of the
Services and payment to RCC of the total sum specified in the Proposal.
ARTICLE V - Independent Contractor
RCC's relationship with Coppell shall at all times be that of an independent
contractor, and nothing in this Agreement is intended nor shall be construed to create an
employer-employee relationship, a joint venture relationship, or a joint enterprise. The
method and manner in which RCC's services hereunder shall be performed shall be
determined by RCC in its sole discretion, and Coppell will not exercise control over RCC or
its employees; provided, however that the Services shall be provided in compliance with all
applicable standards, regulations, and laws governing the same. The employees, contractors,
methods, equipment and facilities used by RCC shall at all times be under its exclusive
direction and control. Nothing in this Agreement shall be construed to designate RCC, or any
of its employees, as employees or agents of Coppell.
ARTICLE VI -Termination; Disputes
(a) Either party (the "Terminating Party") may terminate this Agreement if the other party
fails to satisfy one or more of its obligations hereunder and such failure continues for more
than thirty (30) days after notice of such failure by the Terminating Party to the other party. If
this Agreement is terminated prior to completion of the Services and full payment therefor,
the parties shall have all rights and remedies available at law, subject to the terms of this
Agreement. In the event of termination, Coppell shall pay RCC for work properly performed
and expenses incurred up to the date of termination.
(b) If any invoice is disputed, Coppell must specify the amount in dispute and the nature of
the dispute and must pay the undisputed amount of the invoice (less two times the disputed
amount) in accordance with the terms of this Agreement. If notice of dispute of an invoice is
not sent to RCC within thirty (30) days of Coppell's receipt of the invoice, the invoice will be
deemed accepted by Coppell and must be paid in accordance with the terms of this
Agreement.
Page 3
ARTICLE VII -Reports and Other Documentation; Confidentiality
Any reports, charts, and other data prepared by RCC specifically for Coppell in the course of
performing the Services shall be the property of Coppell. In the event of termination or
expiration of this Agreement, all finished or unfinished data, studies, reports and other items
prepared by RCC shall become the property of Coppell and RCC shall promptly deliver such
items to Coppell.
RCC agrees to protect the confidentiality of any information delivered to RCC by Coppell in
connection with this Agreement that is designated by Coppell to be privileged or proprietary
or that is prepared by RCC pursuant to this Agreement, except to the extent that (i) such
information has entered the public domain other than by an act or omission of RCC or its
officers, employees, or agents, (ii) is obtained by RCC from independent third parties not
subject to any confidentiality or similar agreement with Coppell, or (iii) disclosure of such
information is required by law, rule or regulation or the valid order of a court or
administrative agency.
RCC shall maintain the confidentiality of all protected health information to which it or its
employees gain unintended access in accordance with all state and federal laws pursuant to
which Coppell maintains protected health information, including without limitation the
applicable portions of the Texas Health and Safety Code and the HIPAA Privacy Rules.
RCC hereby acknowledges and agrees that the confidentiality of all protected health
information to which it or its employees gain unintended access is protected by state and
federal law. RCC further acknowledges and agrees that it will not and will ensure that its
employees do not use or disclose any protected health information at any time or for any
reason whatsoever.
ARTICLE VIII -Personnel
Each party agrees that during the term of this Agreement and for a period of one (l) year
thereafter it will not seek to employ an employee of the other party.
ARTICLE IX -Warranties
Notwithstanding anything herein to the contrary, RCC agrees and acknowledges that Coppell
is entering into this Agreement in reliance on RCC's professional abilities with respect to
performing the Services set forth herein.
RCC represents and warrants to Coppell as follows:
1. RCC is a corporation duly organized, validly existing and in good standing under
the laws of the State of Delaware, and which shall remain in good standing throughout the
term of this Agreement, and has the requisite power and authority to carry on its business in
the State of Texas. The execution, delivery and performance of this Agreement have been
duly authorized by all required corporate action of RCC, and this Agreement is the valid and
binding obligation of RCC, enforceable against it in accordance with its terms.
Page 4
2. RCC is authorized to practice engineering in the State of Texas and that any
necessary licenses, permits or other authorization to practice engineering and to provide the
Services set forth herein have been heretofore acquired as required by law, rule or regulation.
3. RCC has the skills, qualifications, expertise, experience and financial capability
necessary to perform the work and services described herein in an efficient and cost-effective
manner with a high degree of quality and responsiveness, and has performed and continues to
perform the same and similar services for others.
4. RCC will use its professional skill, judgment and abilities in the performance of
its Services hereunder, and shall render Services under this Agreement and in connection
with the Project in accordance with the professional standards of engineering prevailing in
the Dallas-Fort Worth metroplex area and shall use the skill and care commensurate with the
requirements of the engineering profession.
5. The Services, in accordance with the standard of care set forth herein, shall be
sufficient and adequate for the Project which is the subject of this Agreement, and shall be
free from material error.
6. RCC shall perform its Services in accordance with all laws, regulations, and rules
in accordance with the standard of care set forth herein. RCC shall be liable to Coppell for
any and all damages, injuries, liability, or other harm of whatever nature to the extent caused
by or resulting from any act or omission of RCC, or RCC's directors, partners, officers,
employees, agents, contractors, subcontractors, or any person or entity for whom RCC is
legally liable, in the provision of its Services under this Agreement.
7. RCC shall perform all Services and any other work hereunder in a manner
satisfactory and acceptable to Coppell in accordance with the terms and conditions of this
Agreement, including (without limitation) the standard of care set forth in this Agreement.
RCC shall perform all of its services in a timely and professional manner, utilizing at all
times an economical and expeditious manner for performing such Services. No less than
monthly, RCC shall keep Coppell informed, orally or in writing (as requested by Coppell), as
to the status of all Services of RCC in process. All oral information shall be subsequently
confirmed in writing.
RCC makes no other warranties, express or implied, and all other warranties are
hereby expressly disclaimed, including without limitation the warranty of merchantability
and the warranty of fitness for a particular purpose.
Coppell represents to RCC that the execution of this Agreement has been duly
authorized.
ARTICLE X –Indemnity Liability
RCC shall FULLY DEFEND, INDEMNIFY AND HOLD HARMLESS Coppell and
the elected officials, the officers, agents, representatives, and employees of the Town of
Coppell, Texas, individually or collectively, in both their official and private capacities (the
City of Coppell, Texas, and the elected officials, the officers, employees, representatives, and
volunteers of the City of Coppell, Texas each being a "Coppell Person" and collectively the
Page 5
"Coppell Persons"), from and against any and all claims, damages, harm, liens, fines,
penalties, suits, proceedings, judgments, actions, causes of action, losses, expenses, costs,
fees, including reasonable attorney's fees, and liabilities and costs of defense of any kind and
nature whatsoever, made upon or incurred by any Coppell Person, whether directly or
indirectly, (collectively, the "Claims"), that arise out of, result from, or relate to an act of
negligence, intentional tort, intellectual property infringement, or failure to pay a
subcontractor or supplier committed by RCC or RCC's agent, consultant under contract, or
another entity over which RCC exercises control. SUCH DEFENSE, INDEMNITY AND
HOLD HARMLESS OBLIGATION SHALL AND DOES INCLUDE CLAIMS ALLEGED
OR FOUND TO HAVE BEEN CAUSED IN WHOLE OR IN PART BY THE
NEGLIGENCE OF A COPPELL PERSON. However, when Claims arise out of the co-
negligence of a Coppell Person and RCC or any RCC Persons, RCC's liability under this
clause shall be reduced by that portion of the total amount of the Claims (excluding attorneys'
fees and costs incurred in defense of Claims) equal to the Coppell Person or Persons'
proportionate share of the negligence that caused the loss attributable to such negligence.
Likewise, RCC's liability for Coppell Person's defense costs and attorneys' fees shall be
reduced by that portion of the defense costs and attorneys' fees equal to Coppell Person or
Persons' proportionate share of the negligence that caused the loss attributable to such
negligence.
RCC shall promptly advise Coppell in writing of any claim or demand against any Coppell
Person or RCC related to or arising out of RCC's activities under this Agreement and shall
see to the investigation and defense of such claim or demand at RCC's sole cost and expense.
The Coppell Persons shall have the right, at the Coppell Persons' option and at own expense,
to participate in such defense without relieving RCC of any of its obligations hereunder.
The provisions of this Article X shall survive the termination or expiration of this
Agreement.
ARTICLE XI -Insurance
At all times in connection with this Agreement, RCC shall purchase, provide and
maintain in a company or companies lawfully authorized to do business in Texas such
insurance coverages as set forth below:
1. Workers Compensation at statutory limits, including Employers Liability coverage
a minimum limits of $1,000,000 each-occurrence each accident/$1,000,000 by disease each
occurrence/$l,000,000 by disease aggregate.
2. Commercial automobile liability insurance (including, but not limited to, insurance
covering the operation of owned, non-owned, and hired automobiles, trucks and other
vehicles) protecting RCC and City as an additional Insured at minimum combined single
limits of $1,000,000 per occurrence for bodily injury and property damage.
3. Commercial General Liability Insurance at minimum combined single limits of
$1,000,000 per-occurrence and $2,000,000 general aggregate for bodily injury and property
damage, which coverage shall include products/completed operations ($1,000,000 products/
Page 6
completed operations aggregate) and contractual liability. Coverage for products/completed
operations must be maintained for at least two (2) years after the construction work has been
completed. Coverage must be amended to provide for an each-project aggregate limit of
insurance.
4. Professional Liability coverage at minimum limits of $2,000,000.00 per
claim/annual aggregate covering claims resulting from negligent engineering errors and
omissions. Such insurance shall be kept in effect for at least four (4) years after the
completion of the Services and this Agreement. If RCC fails to maintain the insurance
covered during that time, Coppell may pay the premiums to keep the insurance in effect and
recover the cost from RCC. If coverage is written on a claims-made basis, a policy
retroactive date equivalent to the inception date of this Agreement (or earlier) must be
maintained during the full term of this Agreement and for the four year period thereafter.
B. With reference to the foregoing insurance, RCC shall specifically endorse
applicable insurance policies as follows:
1. The City of Coppell, Texas shall be named as an additional insured with respect to
General Liability and Automobile Liability.
2. All liability policies shall contain no cross liability exclusions or insured versus
insured restrictions applicable to the claims of the City of Coppell.
3. A waiver of subrogation in favor of the City of Coppell, Texas shall be contained
in the Workers Compensation and all liability policies.
4. All insurance policies shall be endorsed to require the insurer to immediately
notify the City of Coppell, Texas of any material change in the insurance coverage.
5. All insurance policies shall be endorsed to the effect that the City of Coppell,
Texas will receive at least thirty (30) days' notice prior to cancellation or non-renewal of the
insurance.
6. All insurance policies, which name The City of Coppell, Texas as an additional
insured, must be endorsed to read as primary coverage regardless of the application of other
Insurance.
7. Required limits may be satisfied by any combination of primary and umbrella
liability insurances.
8. RCC may maintain reasonable and customary deductibles, subject to approval by
the City of Coppell, Texas
9. Insurance must be purchased from insurers that are financially acceptable to the
City of Coppell, Texas.
C. All insurance must be written on forms filed with and approved by the Texas
Department of Insurance. Certificates of Insurance shall be prepared and executed by the
insurance company or its authorized agent, delivered to Coppell simultaneously with the
Page 7
execution of this Agreement, and shall contain provisions representing and warranting the
following:
1. List each insurance coverage described and required herein. Such certificates will
also include a copy of the endorsements necessary to meet the requirements and instructions
contained herein.
2. Shall specifically set forth the notice-of-cancellation or termination provisions to
the City of Coppell, Texas,
3. Upon request, RCC shall furnish the City of Coppell, Texas with certified copies of
all insurance policies.
ARTICLE XII -Notice
Any notice, request, or other communication to either party by the other concerning
this Agreement shall be in writing and shall be (i) hand-delivered, in which case such notice,
request, or other communication shall be deemed given when actually received by the
addressees, or (ii) sent by certified or registered United States mail, return receipt requested,
postage prepaid, in which case such notice, request or other communication (if addressed as
provided below) shall be deemed given three (3) days (excluding Saturdays, Sundays and
holidays) after deposited with the U.S. Postal Service. All notices shall be addressed as
follows:
If to Coppell:
___________________
___________________
___________________
Attn:
Title
With a copy to: ___________________
___________________
___________________
___________________
If to RCC: RCC Consultants, Inc.
100 Woodbridge Center Drive
Suite 201
Woodbridge, New Jersey 07095
Attn: Michael W. Hunter
President and Chief Executive Officer
With a copy to: RCC Consultants, Inc.
10700 North Freeway
Suite 610
Houston, Texas 77037
Attn: Gregory A. Munchrath, P.E.
Senior Vice President
Page 8
Either party may change such address from time to time by notice given in accordance
with the provisions of this ARTICLE XII.
ARTICLE XIII -General
A. Modifications. This Agreement may not be amended or modified, except by written
agreement of the parties signed by the duly authorized officers of the parties.
Additional work, not covered in the Proposal annexed hereto, shall not be undertaken by RCC
without submitting to Coppell a written description of the work proposed to be performed and the
proposed price for such work. The written proposal shall be submitted to the Purchasing Manager
for Coppell, and a change order, signed by Coppell Purchasing Manager, shall be received by
RCC prior to beginning the additional work. In no instance shall the cumulative value of change
orders exceed twenty-five percent (25%) of the original contract price.
B. No Waiver. No omission or delay by either party to this Agreement at any time to
enforce any right or remedy reserved to it, or to require performance of any of the terms of this
Agreement, shall constitute a waiver of any such right or remedy; nor shall it affect the right of
either party to enforce such provisions thereafter.
C. Applicable Law. This Agreement shall be governed by and construed in accordance
with the laws of the State of Texas without regard to choice of law rules. This Agreement shall be
performable and all compensation payable in Dallas County, Texas. Venue under this
Agreement lies exclusively in Dallas County, Texas, and RCC submits itself to the original
jurisdiction of the courts located within Dallas County, Texas. This Agreement is subject to
all applicable laws, ordinances, rules, codes, charters, regulations, directives, permits, orders,
or standards of any governmental or quasi-governmental authority, entity, or agency
(including, without limitation, the City of Coppell, Texas).
D. Severability. The provisions of this Agreement are severable, and if any provision
of this Agreement shall be held to be invalid, illegal, or unenforceable, the validity of all
other provisions hereof shall in no way be affected thereby.
E. Successor and Assignees. Coppell shall not assign or transfer this Agreement or
any of its rights or obligations hereunder without the prior written consent of RCC. RCC
shall not assign, subcontract or otherwise transfer this Agreement or any of its rights or
obligations hereunder without the prior written consent of Coppell. Subject to the foregoing,
this Agreement shall be binding upon and inure to the benefit of the parties hereto and their
successors and assigns.
F. Force Majeure. In the event that performance by either party of any of its
obligations or undertakings under this Agreement shall be interrupted or delayed by any
occurrence not occasioned by the conduct of either party hereto, whether such occurrence be
an act of God such as lightning, earthquakes, floods or other like causes, the common enemy,
the result of war, riot, strike, lockout, civil commotion, sovereign conduct, explosion, fire, or
the act or conduct of any person or persons not a party to or under the direction or control of
Page 9
a party hereto, then such performance shall be excused for such period of time as is
reasonable necessary after such occurrence to remedy the effects thereof.
G. Entire Agreement. This Agreement (along with the Proposal, which is
incorporated herein) constitutes the entire Agreement between the parties and supersedes all
previous agreements and understandings relating to the subject matter hereof.
H. No Third Party Beneficiaries. This Agreement and all of its provisions are solely
for the benefit of the parties hereto and do not and are not intended to create or grant any
rights, contractual or otherwise, to any third person or entity.
I. Remedies. Any rights and/or remedies of either party set forth in this agreement
are and shall be in addition to any and all other rights or remedies a party may have at law, in
equity, or otherwise. Any rights and/or remedies of either party may be pursued successively
or concurrently as that party may elect. The exercise of any remedy by either party shall not
be deemed an election of rights or remedies or preclude a party from exercising any other
rights or remedies in the future.
J. Language. Section and subsection headings herein are for convenience only and
shall not be used in interpretation of this Agreement. The words "includes" and "including"
are terms of enlargement and not of limitation or exclusive enumeration, and use of the terms
does not create a presumption that components not expressed are excluded.
K. Authorized Persons. The undersigned officers and/or representatives of the parties
hereto are the properly authorized persons and have the necessary authority to execute this
Agreement on behalf of the respective parties hereto.
L. Counterparts. This Agreement may be executed in counterparts, each of which
shall constitute an original and all of which together shall constitute one and the same
agreement.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed by their duly authorized representatives as of the date first written above.
Page 10
Witness/Attest: CITY OF COPPELL, TEXAS
By: _______________________________ By: ________________________________
Name: ___________________________ Name: ___________________________
Title: ____________________________ Title: ____________________________
Date: ____________________________ Date: ____________________________
Witness/Attest: RCC CONSULTANTS, INC.
By: _______________________________ By: ________________________________
Name: ___________________________ Name: ___________________________
Title: ____________________________ Title: ____________________________
Date: ____________________________ Date: ____________________________
Appendix A: RCC Proposal
RCC Consultants, Inc.
9450 Grogans Mill Road z Suite 155 z The Woodlands, TX 77380 z Office (281) 999-1441 z Fax (281) 292-9409
August 12, 2010
Captain Jim Cook
Coppell Police Department
130 Town Center Blvd.
Coppell, TX 75019
Dear Captain Cook:
RCC Consultants, Inc. (RCC) appreciates the opportunity to provide the City of Coppell with this
consulting services proposal for the upcoming Public Safety Communications and Dispatch
systems project. RCC understands that Coppell is interested in joining the Metrocrest cities in
the assessment phase of the project. For the past 26 years, RCC has been providing cutting-
edge consulting and engineering services to hundreds of towns, cities, counties and states
throughout the Country. More importantly, RCC has provided such services to over 70 Texas
cities, counties and the State of Texas. Due to our previous radio interoperability projects in the
Dallas / Fort Worth area, RCC is already familiar with the City of Coppell’s existing radio system
and dispatch center which will help ensure an efficient project from the start.
As requested, we have prepared a detailed proposal for the following:
¾ A detailed analysis of the current trunked radio system and various system solutions and
alternatives along with RCC’s recommended system solution. Some of the various
alternatives that will be included are:
o An option to retain the current trunked radio system, with a plan that outlines the steps
that will be needed to maintain a system that will be approaching the end of its service
life – this item will be offered to allow a comparison with options that are believed to be
more viable
o A migration and expansion of the existing Metrocrest analog trunked radio system to
P25 trunked operation while operating a mixed analog and P25 trunked system
o A full system upgrade to a P25 trunked operation
o A system replacement to a technology other than P25
¾ A potential upgrade or replacement of the mobile data system currently used by the City,
and
¾ An evaluation of the current communication dispatch center operations with a potential
transition to a consolidated dispatch facility.
Capt. Jim Cook August 12, 2010
Coppell Police Department Page 2
We have prepared a project scope and workplan that has been segmented into the following
three phases:
Phase I - Needs Assessment, Alternatives Analysis & Master Plan
Phase II – Development of Procurement Specifications, Proposal Evaluations & Vendor
Selection
Phase III - Project Management of Implementation & Acceptance Testing
Each phase provides for a logical breakpoint for management review and discussion before
proceeding with the next phase. The scope of work has been configured based on input
provided to Mr. Jim Baron, who will serve as RCC’s Project Manager for the engagement. RCC
has proposed a “Best-in-Class” project team with specialists in the different aspects of the
project, i.e. two-way radio, CAD / RMS, mobile data, 9-1-1, and communication center planning.
RCC’s project team brings over 160 years of experience to the project, with an average of 27
years of experience per person.
RCC understands that The Colony is also considering joining Coppell and the Metrocrest cities
in this project. As you probably know, RCC’s contract with the Metrocrest cities has already
been executed and that portion of the project is scheduled to start next week. Once Coppell
has executed a contract with RCC, we will work diligently to help get Coppell caught up with the
Metrocrest team so that the project can move forward in a coordinated manner.
RCC’s cost proposal is based upon RCC’s current understanding of Coppell’s project. Costs
shown in this proposal are based on RCC assisting the City of Coppell without the participation
of The Colony. In the event that The Colony decides to become a participant in the project,
there will be very similar project tasks to be undertaken on behalf of The Colony. Consequently
if both cities are involved in the project and agree to work together, it is very likely that RCC can
reevaluate its cost proposals for both cities and further reduce the consulting costs. For
example, Task 1 involves conducting a project initiation meeting to get the Coppell project
underway. If both cities are involved, RCC can conduct a single kickoff meeting involving both
cities. This will help reduce the amount of RCC staff time and the associated travel expenses
by having one kickoff meeting instead of two. The cost of Task 1 could then be split between
the Coppell and The Colony. Similarly, there would also likely be opportunities for further
savings by coordinating and scheduling other task work together reducing the need for
independent trips to the Dallas area for each city. In short, if The Colony decides to definitely
participate in the project, RCC will review the scope and fees for both cities and identify
opportunities to coordinate the work effort to eliminate duplicative effort between the two cities
and RCC will revise the proposed RCC costs accordingly. If the Colony decides not to
participate, the Coppell costs will be as shown in this in this proposal.
The cost proposal in this document addresses Phase I of the project. The scope of work and
the level of consulting support needed in Phases II and III will vary depending on the system
alternatives selected in Phase I of the project. Accordingly, RCC has included pricing for Phase
I only at this time. Once Phase I has been completed and the direction for Phases II and III has
been decided, RCC will meet with the cities to discuss and finalize the scope of work for Phases
II and III. At that time, RCC will develop cost proposals for those Phases based on the selected
system alternatives.
Capt. Jim Cook August 12, 2010
Coppell Police Department Page 3
Jim Baron will be RCC’s point of contact for this proposal and he can be reached at 972-644-
5280 or via E-mail at jbaron@rcc.com. Captain Cook, we truly appreciate this opportunity to be
of assistance to the City of Coppell and we look forward to working with you and the other
members of the City’s Project Team.
Sincerely,
Gregory A. Munchrath, P.E.
Sr. Vice President & Western Division Manager
GAM:pmm
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL
Executive Summary ..................................................................... 1
Overview of Proposal ...................................................................................................... 1
RCC Qualifications ........................................................................................................... 3
Overview of Services ....................................................................................................... 7
Absence of Conflict of Interest ......................................................................................... 9
Equal Employment Opportunity/Affirmative Action ............................................................ 9
RCC Quality Assurance System ........................................................................................ 9
Project Workplan, Methodology, and Schedule ................................................................ 10
Proposed Project Team .................................................................................................. 10
Summary ...................................................................................................................... 11
Section 1—Our Understanding .................................................. 12
Project Objectives .......................................................................................................... 12
Section 2—Our Approach .......................................................... 14
Workplan & Methodology ............................................................................................... 14
Phase I Workplan: Trunked Radio System Assessment .................................................... 14
Task 1—Project Initiation & Orientation ................................................................ 14
Task 2—Develop and Distribute Survey Forms ...................................................... 14
Task 3—Review Survey Forms and Catalog Information ........................................ 15
Task 4—Prepare for and Conduct Interview Sessions – Coppell Police & Fire
Departments and Complete Site Visit to the Dispatch Center ................................. 15
Task 5—Integrate Survey and Interview Material into Assessment Report .............. 15
Task 6—Develop Conceptual System Alternatives & Budgetary Costs ..................... 15
Task 7—Develop Draft Assessment Report and Deliver to Project Team ................. 16
Task 8—Review Draft Assessment Report with Project Team ................................. 16
Task 9—Complete Final Assessment Report and Deliver to Project Team ............... 17
Task 10—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task) ................................................................................................... 17
Task 11—Project Close Out for Phase I & Preparation for Phase II ......................... 17
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL
Phase II Workplan—RFP, Proposal Evaluation, & Contract Negotiation: Trunked Radio
System .......................................................................................................................... 17
Task 1 – Phase II Initiation & Orientation ............................................................. 17
Task 2 – Develop Requests for Proposals (RFPs) ................................................... 18
Task 3 – Attend & Assist the Project Team in Conducting the Pre-Proposal
Conference ......................................................................................................... 18
Task 4 – Conduct Initial Evaluation of Proposals .................................................... 19
Task 5 – Attend Vendor Oral Presentations ........................................................... 19
Task 6 – Prepare & Present Evaluation Report ...................................................... 19
Task 7 – Contract Negotiations ............................................................................ 19
Phase III Workplan—Project Implementation & Acceptance Testing: Trunked Radio
System .......................................................................................................................... 20
Task 1—Implementation Initiation & Orientation ................................................... 20
Task 2—Attend & Participate in Detailed Design Review Meeting with the Vendor ... 21
Task 3 – FCC Licensing Assistance........................................................................ 21
Task 4—Monitor Vendor Progress, Issues & Project Status Reports ........................ 21
Task 5—Assist in Acceptance Testing of the New Systems ..................................... 21
Phase I Workplan: CAD / RMS and Mobile Data System Assessment ................................. 22
Task 1 - Develop Agency Questionnaires .............................................................. 22
Task 1.1 – Attend Orientation / Kick-Off Meeting ................................................... 22
Task 1.2 - Public Safety Technology Seminar (Optional) ........................................ 22
Task 2 – Conduct On-Site Interviews / Observe Work Practices / Business
Functions ............................................................................................................ 23
Task 3 - Needs Analysis ....................................................................................... 25
Task 4 - Develop Functional Requirements Document ........................................... 26
Task 5 – Prepare and Deliver Final Phase I Report ................................................ 26
Task 6—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task) ................................................................................................... 26
Phase II Workplan—RFP, Proposal Evaluation, & Contract Negotiation: CAD/RMS and
Mobile Data Applications ................................................................................................ 27
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL
Task 1 – Phase II Initiation & Orientation ............................................................. 27
Task 2 – Develop Requests for Proposals (RFPs) ................................................... 27
Task 3 – Attend & Assist the City Team in Conducting the Pre-Proposal
Conference ......................................................................................................... 29
Task 4 – Conduct Initial Evaluation of Proposals .................................................... 29
Task 5 – Attend Vendor Oral Presentations ........................................................... 30
Task 6 – Prepare & Present Evaluation Report ...................................................... 30
Task 7 – Contract Negotiations ............................................................................ 31
Phase III Workplan—Project Implementation & Acceptance Testing: CAD / RMS and
Mobile Data Applications ................................................................................................ 32
Task 1—Implementation Initiation & Orientation ................................................... 32
Task 2—Attend & Participate in Detailed Design Review Meeting with the Vendor ... 32
Task 3—Monitor Vendor Progress, Issues & Project Status Reports ........................ 32
Task 5—Assist the City in Acceptance Testing of the New Systems ........................ 33
Phase I Work Plan—Consolidated Dispatch and 9-1-1 System .......................................... 34
Task 1—Project Initiation & Orientation ................................................................ 34
Task 2—Understand Current Systems & Issues ..................................................... 34
Task 3—Interview City Team to Determine Requirements for Space, Equipment
and Personnel in a Consolidated Center. ............................................................... 35
Task 4 —Develop Consolidated Position Requirements .......................................... 35
Task 5 – Develop Conceptual Facility Plan and Construction Budget ....................... 36
Task 6 – Prepare and Deliver Final Phase I Report ................................................ 36
Task 7—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task) ................................................................................................... 37
Phase II Work Plan—Consolidated Dispatch and 9-1-1 System ......................................... 37
Task 1 – Specifications for Existing Technologies to be installed in the New
Facility ................................................................................................................ 37
Task 2 – Develop RFP’s for the Building Systems .................................................. 38
Task 3 - Develop RFP’s ........................................................................................ 40
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL
Task 4 - Develop Proposal Evaluation Criteria and Evaluate Responses ................... 40
Task 5 - Assist with Contract Negotiations ............................................................ 41
Task 6 – RFPs for Additional New Technologies .................................................... 41
Task 7 – New Technologies Proposal Solicitation, Vendor Review,
Recommendations and Contracts ......................................................................... 41
Phase III Work Plan—Consolidated Dispatch and 9-1-1 System ........................................ 42
Task 1 - Project Initiation and Team Orientation ................................................... 42
Task 2 – Attend Vendor Design Review Meetings .................................................. 42
Task 3 - Monitor Progress and Resolve Issues ....................................................... 42
Task 4 - Develop Final Acceptance Test Program and Assist the City in
Acceptance Testing ............................................................................................. 43
Task 5 - Assist in the Training and Cut-over to the New Communication
Systems .............................................................................................................. 43
Section 3—Pro\posed Project Team ......................................... 44
Proposed Project Team & Qualifications .......................................................................... 44
Project Team Resumes .................................................................................................. 46
Section 4—Proprietary Information .......................................... 47
RCC’s Identification of Proprietary Information ................................................................ 47
Section 5—Cost Proposal .......................................................... 48
Professional Fees & Out-of-Pocket Expenses - General ..................................................... 48
Section 6—Attachments ............................................................ 51
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 1
Executive Summary
Executive Summary
Overview of Proposal
RCC Consultants, Inc. (RCC) appreciates this opportunity to submit a proposal for communications
and dispatch systems consulting services to the City of Coppell, Texas. RCC understands that the
City is interested in having their project parallel the project being undertaken by RCC for the
Metrocrest cities of Addison, Carrollton and Farmers Branch.
RCC was founded in 1983, and has become one of the most highly respected consulting firms in the
field of Public Safety Information Systems and Communications. Public Safety Communications and
Information Systems consulting and engineering is our primary business, and will represent
approximately 90% of our firm’s revenue this year. We maintain a full-time staff of over 120 personnel
located in various office facilities throughout the United States with a strong presence in Texas.
RCC has been selected by hundreds of cities and counties to provide similar services for their
communications and information systems projects. More importantly, within Texas, RCC has been
selected by over 150 cities, counties, and the State of Texas to provide consulting and engineering
services for their radio communications projects.
Due to our commitment to excellence, RCC invests heavily to ensure that our staff is current with the
latest technologies available and those that are “just beyond the horizon”. Many system vendors
provide RCC with private seminars to help ensure that our staff is up to date on their latest available
technology and services.
RCC is an independent consulting firm, and is not affiliated with any manufacturer or provider of
communications or information systems. Our sole focus is to provide the highest level of managed,
technically competent, and client-centered consulting, engineering, and integration, services. Our
unbiased position provides our clients a capable partner to meet their project requirements. The
selection of a consulting team and organization is important. It is imperative that the consulting team
has:
1. a depth of qualifications and experience in wireless voice and data systems, CAD/RMS, 911
as well as in the area of Public Safety dispatch operations
2. a proven workplan, project methodology and project tools to ensure a timely and successful
project;
3. the depth and breadth of experience from a consultant, and user perspective; and
4. a detailed understanding of Public Safety systems and operations in the Dallas/Fort Worth
Metroplex.
RCC understands that the City of Coppell wishes to engage RCC to address a number of items
regarding the current operating and technical environment of the City of Coppell as it relates to Public
Safety radio communications and operations. As requested by the City of Coppell, the assessment
will parallel the efforts to be undertaken by RCC for the Metrocrest cities of Addison, Carrollton and
Farmers Branch. The areas of interest include:
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 2
1. A potential transition to a new two-way radio system including the upgrade of the associated
console system electronics and operator positions and related sub system such as
radio/telephone audio logging – various options will be examined including Project 25 (P25)
technology
2. A potential upgrade or replacement of the mobile data system currently operated by the City
of Coppell
3. An evaluation of the current communication dispatch center operations with a potential
transition to consolidated dispatch.
RCC generally divides its involvement in a large scale endeavor such as being contemplated by
the City of Coppell and their potential system partners of Addison, Carrollton and Farmers
Branch into three distinct Phases.
Phase I
Phase I involves an assessment of the current environment with a resulting report that outlines
the recommendations for improvements. Such a report discusses the current environment and
provides alternatives that lead not only to technical improvements but operational improvements
as well. Although various alternatives will be presented, RCC will make a recommendation
based upon the assessment that will provide what RCC believes to be the optimum approach
that addresses the requirements and goals of the City of Coppell as well as the Metrocrest
cities. In Phase I, budgetary cost estimates will be provided for the solutions presented, which
can be used for the development of the project budgets for Phases II and III.
Phase II
Phase II involves the development of one or more Request for Proposals (“RFP”) and the
activities associated with the procurement of the equipment, systems, and services related to
the areas of improvements to be implemented by the agencies involved in the project. The
result of Phase II will be the selection of vendors and the development of contracts that will
facilitate the implementation of the various solutions selected.
Phase III
Phase III activities address the implementation of the vendor solutions with RCC providing
implementation support services and system functional and operational testing of the various
components of the total system. Successful testing will lead to system acceptance and the
cities’ transition to the system(s).
As requested, this proposal primarily addresses Phase I of the project, although a high level
scope of work for Phases II and III has also been provided for planning purposes. The scope of
work in Phases II and III will be impacted by the particular system solutions and operational
plans selected in Phase I of the project. Consequently, RCC has not included a cost proposal
for Phases II and III at this time. At the end of Phase I, when a preferred system and
operational alternative has been selected, RCC will prepare a cost proposal for the follow-on
consulting services.
This proposal is divided into three modules as follows:
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 3
1. The assessment of the two-way trunked radio system and related sub systems;
2. The assessment of the mobile data component, and
3. The assessment of dispatch operations related to consolidation.
o Facility Upgrade
o 911
o CAD/RMS
RCC Qualifications
Two-way Radio Communications
RCC understands that the City of Coppell is interested in exploring a variety of wireless voice
system alternatives utilizing digital trunked radio technologies. RCC has assisted many cities,
counties and states in the upgrading or complete replacement of their Public Safety and Local
Government radio systems.
In the trunked radio environment, RCC has been selected by over 250 cities and counties to
provide consulting assistance for their trunked radio system projects. A partial listing of our
Texas clients is provided below.
¾ City of Abilene
¾ City of Frisco
¾ City of Austin/Travis County
¾ City of Brownsville
¾ City of McKinney
¾ Town of Addison, & Cities of
Addison & Farmers Branch
¾ City of Cedar Park
¾ City of College Station
¾ Collin County
¾ City of Galveston
¾ Galveston County
¾ City of Burleson
¾ Jefferson County
¾ City of Garland
¾ City of Grand Prairie
¾ Cities of Bedford,
Colleyville, Euless,
Grapevine & Keller
(NETCO)
¾ City of Harlingen
¾ City of Houston
¾ City of Humble
¾ City of Irving
¾ City of Mesquite
¾ Cities of Plano, Allen,
Wylie and Murphy
¾ City of Bryan
¾ City of Midland
¾ City of Odessa
¾ City of Round Rock
¾ City of San Angelo
¾ City of San Antonio/Bexar
County
¾ City of San Marcos
¾ City of Texas City
¾ City of Waco
¾ Brazos & Washington
Counties
¾ City of Wichita Falls
¾ Williamson County
Most of these projects began with an initial Phase I needs assessment and alternatives
analysis, and progressed into the procurement and implementation phases.
RCC has developed and implemented 800 MHz trunked radio systems from all major system
providers including Harris, Motorola, and E.F. Johnson. Our system experience includes
complete implementation and acceptance testing of both analog and digital trunked radio
systems in a wide variety of system configurations including:
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 4
¾ Single-site analog & digital
¾ Analog & digital simulcast
¾ Analog & digital multicast
¾ Analog & digital hybrid (simulcast & multicast)
¾ Project 25 Phase I and Project 25 Phase II Digital Systems
¾ Regional and Statewide configurations
RCC has extensive experience in the development and implementation of Project 25 (“P25”)
radio systems throughout the country and in Texas. RCC’s experience includes both P25
Phase I and the latest Phase II system technology. RCC was selected by the City of Houston to
assist in the development, procurement, and implementation of a new $130 million citywide P25
Phase II 700 MHz trunked radio system. The new Houston system includes 48 tower sites,
20,000 City radio users, 60 hops of digital microwave connectivity, and 125 dispatch consoles.
RCC’s involvement in the project includes all three Project Phases I, II and III as noted above.
¾ Phase I - Needs assessment that provided conceptual system alternatives and budgetary
cost estimates;
¾ Phase II - Phase II - Development of Request for Proposals (RFP), review of vendor
proposals resulting in a selection of a vendor or vendors and assistance in
negotiation of vendor contracts, and
¾ Phase III - Implementation Overview tasks related to the deployment of the systems.
Past RCC projects of a similar scope include the following:
The City of Austin and Travis County, TX selected RCC to conduct a similar project. The new
Austin/Travis County system incorporates 17 repeater sites to provide heavy in-building portable
radio coverage as required by the City and County. The new system will support over 9,000
radios and 1,000 Mobile Data units initially, and was funded at a cost of approximately $67
million. Both of these new systems provide extensive interagency communications, both within
the system and with other users not participating in the trunked radio system. The project also
involved the associated CAD and RMS systems.
RCC was also selected by the City of Oklahoma City to develop and implement a new 13 site
$30 million simulcast trunked radio system, a new CAD & RMS system, and to meet the needs
of all City agencies for the next 10 years. That new system is fully operational today.
The Texas Radio Task Force (RTF), consisting of ten State agencies, selected RCC to
determine the feasibility of developing a single shared radio system for all State agencies. The
project also included the development of system alternatives and cost estimates. RCC
developed a conceptual statewide radio system configuration and cost estimate that included
over 400 repeater sites and support for 30,000 user radios.
RCC is currently assisting the cities of Plano, Allen, Wylie, and Murphy in the development of a
new shared simulcast 800 MHz P25 trunked radio system. Like the City of Coppell, these cities
share an aging Motorola simulcast SmartNet trunked radio system. RCC conducted a Phase I
needs and alternatives analysis, developed the Phase II system RFP, evaluated vendor
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 5
proposals and assisted with contract negotiations and is currently assisting the Cities in the
Phase III system implementation.
Wireless Data Systems
RCC, as a firm, has some of the most extensive wireless data systems, development,
implementation, and integration experience. In 1987, RCC developed the concept of a shared
access wireless data communications network. This concept evolved into one of the first
nationwide wireless data networks in the United States. RCC staff handled the procurement,
technical negotiations, design, and implementation of this national wireless data network,
consisting of more than 2,000 sites strategically located in over 200 U.S. cities.
In addition, RCC has been selected by many cities, counties and states to provide wireless data
system consulting. Our projects range in size from small municipalities to our current project
with Los Angeles County, CA, one of the largest systems in the Country.
RCC was selected by the Commonwealth of Pennsylvania to conduct a needs assessment,
develop system alternatives, provide system engineering and design, system integration, project
management, and implementation and quality assurance expertise for a new statewide 800
MHz trunked radio system. In a multi-year project, RCC assisted the Commonwealth
Governor’s Office of Administration building the procurement and implementation of a statewide
multi-agency digital Voice-Over-IP radio, mobile data and microwave system supporting 23
State agencies throughout 67 counties. Now fully completed, the system provide reliable radio
coverage throughout the Commonwealth’s 45,000 square mile coverage area, and connects
2,600 paid and volunteer fire departments, 1,500 EMS organizations, and 1,200 individual
police departments. The system supported 25,000 radios initially, and is expected be expanded
to 150,000 radios. The Commonwealth selected M/A-Com OpenSky trunked TDMA technology
for this system.
The record snowfalls in the northeast this year have taxed the capabilities of many cities,
counties and states. The Pennsylvania trunked radio system supported a record number of
calls this past winter as outlined in the Times Leader newspaper article below.
February 14, 2010
Pennsylvania System handled many calls
Times Leader staff
The radio system, or PA-STARNet, managed a staggering volume of calls as state crews worked
around the clock to manage the emergency. Data collected from the two storms that raked the
state last week show that:
• During the Feb. 5-7 storm, PennDOT and state police had a combined 536,000 calls on the
system. In all, 721,000 total calls were processed, including calls between local first responders,
power companies, the Pennsylvania Emergency Management Agency (PEMA) and the
Pennsylvania Turnpike Commission.
For the rest of the story, please see tomorrow's Times Leader.
http://www.timesleader.com/news/System-handled-many-calls.html
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 6
Computer Aided Dispatch (CAD) & Records Management Systems
(RMS)
RCC has assisted more than 100 cities and counties in the development and implementation of
Computer-Aided Dispatch (CAD), Records Management Systems (RMS), and Jail Management
Systems (JMS). RCC’s staff has hands-on experience with more than 20 different vendors of
CAD, RMS, and JMS systems. The City of Atlanta selected RCC to provide consulting services
to develop and procure a new CAD system, new 33,000 square foot communication center
facility, and citywide 800 MHz trunked radio system to support the U.S.A. Summer Olympics
held in Atlanta.
RCC also assisted San Antonio and Bexar County, Harris County, Austin and Travis County,
the City of Abilene, and the City of Wichita Falls, in the development of new shared CAD and
RMS systems. RCC was also selected to assist Oklahoma City in the development and
implementation of new CAD and RMS systems. RCC has the experience and the know how to
assist Coppell in evaluating all of the CAD / RMS issues and alternatives available.
Public Safety Communications Centers
RCC has worked with cities and counties throughout the United States and Texas on the
development and implementation of new Public Safety communications centers. Many of our
two-way radio and CAD/RMS projects have involved the development and implementation of
new dispatch centers for our clients. Many of these projects have involved assisting our clients
in determining whether or not to consolidate existing independent dispatch centers into a
modern, shared facility. Typically, communications center projects include the planning and
configuration of new facilities or expansion of existing facilities to accommodate an increased
call loads.
RCC can assist in the spatial planning, facility sizing, site selection, and facility layout including
communications systems, console furniture, equipment rooms, and other support facilities.
Many of our communications center projects also include the analysis and upgrading of E-911
calling systems, recording equipment, CAD and RMS systems, and auxiliary power systems.
Some of our communications center projects include:
¾ Lafayette Parish, LA Emergency
Communication District
¾ NETCOM (Colleyville, Euless & Keller), TX
¾ Chesterfield County, VA
¾ Collin County, TX
¾ Jefferson Parish, LA
¾ Fairfax County, VA
¾ Stafford County, VA
¾ City of Atlanta, GA
¾ Oswego County, NY
¾ Onondaga County, NY
¾ Henrico County, VA
¾ City of Abilene, TX
¾ City of Bryan, TX
¾ City of College Station, TX
¾ City of Grand Prairie, TX
¾ City of Humble, TX
¾ City of Mesquite, TX,
¾ City of Midland, TX
¾ City of Odessa, TX
¾ City of San Angelo, TX
¾ City of Richmond, VA
¾ City of San Antonio/Bexar County, TX
¾ City of Thornton, CO
¾ City of Sierra Vista, CA
¾ City of Wichita Falls, TX
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 7
Mr. Verdette Hall located in RCC’s Houston office has over 40 years of experience in the
development of communication systems and communication centers. He will serve as a
member of RCC’s project team for Addison, Carrollton, Farmers Branch, and Coppell.
RCC has assembled a “Best-in-Class” team of professionals specializing in radio
communications, wireless data systems, CAD and RMS systems, 9-1-1 calling systems and
communication center planning. RCC’s team brings more than 160 years of relevant experience
to this important engagement with an average of over 27 years of experience per person. The
RCC team will work closely with Addison, Carrollton, Farmers Branch and Coppell to help
ensure that the cities have the needed information and support to make appropriate informed
decisions regarding radio, mobile data, CAD & RMS, 9-1-1, and communication center planning.
Overview of Services
RCC provides a broad range of consulting services from project initiation through system
procurement and implementation. An overview of RCC’s services has been provided below.
Planning &
Needs
Assessment
Technical
Analysis
System Design
&
Specifications
Evaluation &
Negotiation
Implementation
Management
Operations &
Maintenance
RCC Continuum of Professional Services
Planning &
Needs
Assessment
Technical
Analysis
System Design
&
Specifications
Evaluation &
Negotiation
Implementation
Management
Operations &
Maintenance
RCC Continuum of Professional Services
RCC has a strong commitment to provide the business and technical expertise to help our
clients successfully achieve their goals. At the foundation of every client’s relationship with RCC
is a precise, disciplined approach to the development of client solutions. RCC combines time
proven consulting and engineering practices with the flexibility to take advantage of the rapidly
changing technological arena. RCC’s specific expertise in these areas includes:
¾ Radio Communications Systems
Conventional analog and digital LMR radio systems in all frequency bands
Trunked analog and digital trunked radio systems
City, County, Regional and Statewide systems shared systems
P25 Phase I and II conventional and trunked systems
Interactive Wireless Messaging Systems
Traditional mobile data systems
Broadband wireless data systems
¾ Information Technology & Wired and wireless Data Systems
Computer Aided Dispatch (CAD)
Records Management Systems (RMS)
Mobile Data Computer (MDC)
Interactive Wireless Messaging Systems
Automatic Vehicle Location (AVL)
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 8
Geographic Information Systems (GIS)
Field Based Reporting (FBR)
¾ Microwave And Fiber Optic Transmission Systems
¾ Communications Dispatch Centers Planning And Facilities Design
Telecommunicator Staffing Analysis
Consolidation/Co-location Studies
Floor Plan Layout and Design
HVAC & UPS loading studies
Architectural Support for Lighting, Acoustics
Console Configuration Design
Dispatch Center Operation/Mgmt Studies
¾ Supervisory Control And Data Acquisition (SCADA)
Automatic Meter Reading (AMR)
Network Monitoring & Control
Site Access & Security
Load Management
¾ Communications Tower Planning And Facilities Design
Site Acquisition & Development
Lightning Protection, Grounding and Bonding
Equipment Building Design
Backup Power & Automatic Fire Suppression
¾ Data Network Systems
Wireless & Wired Local Area Networks (LAN)
Wireless & Wired Wide-Area Networks (WAN)
Mobile Data Systems
Voice, Data, & Video Structured Cabling
Cellular Digital Packet Data (CDPD)
Supervisory Control and Data Acquisition
¾ Private Telephone Networks
PBX, Voice Mail, and ACD Administration
Performance and Capacity Management
Call Accounting Service Bureau
Help Desk Services
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 9
¾ Public Safety Emergency Telephone Systems
E9-1-1 Emergency Telephone Number Systems
3-1-1 Telephone Systems
Automatic Call Distributor Systems
Wireless 911 Location Verification
¾ Network Services
Business Case and Strategic Planning
Network Planning, Engineering, and Construction Network Optimization and
Management
Outsourced Network Operation
¾ Intelligent Transportation Systems
Traffic Management Systems
Highway Advisory Radio Systems
Mass Transit Communications Systems
Absence of Conflict of Interest
RCC is not affiliated with, nor has any financial interest in any radio communications equipment,
manufacturer, distributor, or supplier. In addition, RCC does not receive or accept remuneration
of any type from any manufacturer, distributor, or supplier for recommending any of their
products.
Equal Employment Opportunity/Affirmative Action
RCC complies with all federal and state requirements concerning fair employment and
employment of the handicapped, and in the treatment of all employees without regard to or
discrimination by reason of race, color, religion, sex, national origin, or physical handicap.
RCC takes affirmative action to ensure that applicants are recruited and employed and that
employees are treated fairly during employment without regard to their age, race, creed, color,
national origin, ancestry, marital status, sex, or disability.
RCC Quality Assurance System
Predefined and repeatable standards define RCC's system to ensure that our products and
services meet or exceed customer needs and expectations. RCC’s Quality System contains all
of the ISO elements and is thorough and well documented. The basic quality standards can
then be tailored for each project in order to meet precise customer requirements. Formulation of
our project quality systems is represented in Figure 1.
Process control is assured by a series of quality steps built in to each project, based on that
project’s specific requirements. At the heart of this system are the basic elements inherent in the
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 10
ISO Standards and Total Quality Management Standards: Plan, Document, Communicate,
Monitor, and Refine.
S ET OF Q UALITY
S TANDARDS A ND
P ROCEDURES
C ORPORATE
P RINCIPLES
TRANSFER CORPORATE QUALITY
STANDARDS AND METHODOLOGIES
BY REMOLDING AND ADAPTING THE
CORE COMPETENCIES AND QUALITY
STANDARDS
E NGAGEMENT
P RINCIPLES
I NTERNAL Q UALITY A SSURANCE
A ND Q UALITY C ONTROL CUSTOMIZED
PROJECT M ANAGEMENT
IMPLEMENTATION Q UALITY
ASSURANCE A ND Q UALITY
C ONTROL
y Selecting Personnel For Project
y Developing Structure For Assuring Quality of
Service
y Utilizing Project Sponsorship
y Continued Training & Cross Pollenization of
Best Practices
y Project Model
y Process
y Responsibility Assignment Matrix
y Procedures
y Quality Standard Manual Criteria
Every project undertaken by RCC has an Executive Sponsor, an officer of the firm, assigned to
provide corporate level oversight of the project. The Executive Sponsor assures a corporate-
level interface between the client's Project Team and RCC’s Project Team.
Project Workplan, Methodology, and Schedule
RCC believes that the proposed scope of work in this document fully meets the requirements of
the City of Coppell. The project workplan is based on RCC’s 26 years of experience in the
public safety sector, RCC’s client-centered methodology and RCC’s internal quality assurance
system. We recognize that some final adjustment to the scope of work may be required prior to
project initiation. RCC would be pleased to meet with Coppell’s Project Team to discuss our
proposed scope of work to ensure that it accurately meets the City’s requirements.
RCC is prepared to begin this project within two weeks of execution of a contract for services.
Proposed Project Team
RCC is proposing a “Best-in-Class” team of consultants and engineers with the backgrounds
and experience necessary to successfully complete the project. Throughout all phases of the
project, RCC staff will work with Coppell’s Project Team to ensure that the work products meet
the City’s goals and objectives.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 11
The RCC staffing plan includes senior professionals with backgrounds directly relevant to this
project. They bring outstanding credentials in those areas required by the City of Coppell.
Beyond this, they bring a consulting maturity that will help continue the smooth and effective
working relationship RCC already has with the Project Team.
Mr. Jim Baron, P.E. has been assigned as RCC’s Project Manager and will be RCC’s point of
contact for all activities. Mr. Baron is very familiar with the Public Safety Systems in the greater
DFW Area Metroplex. He is a Registered Professional Engineer (P.E.) in Texas and has a
distinguished 40+ year career in the wireless communications industry. He is experienced in
both wireless voice and data communication systems. In addition to serving as Project
Manager, Mr. Baron will address the trunked radio system portion of the project. Mr. Baron will
be assisted by RCC specialists as noted below:
¾ Radio System – Gaylon Harwell, P.E.
¾ Mobile Data/Wireless Systems – Sean Smith, PMP
¾ CAD/RMS - Clint Huggins, P.E., ENP
¾ Public Safety Communications Center Planning and 9-1-1 Systems – Verdette Hall, ENP
Mr. Gregory A. Munchrath, P.E., Senior Vice President & Western Division Manager, will serve
as RCC’s Executive Sponsor for the project. Mr. Munchrath will oversee the activities and RCC
resources for the project and will have overall responsibility for successful completion of the
project. Mr. Munchrath has been involved in similar projects for over 30 Texas cities and
counties, including Dallas, Arlington, Grand Prairie, Mesquite, Plano, and Collin County.
RCC’s Project Team brings a wealth of Public Safety Communications and Information Systems
experience not only as consultants, but also with previous experience as vendors and as Public
Safety users and operators. A complete description of the RCC Team is provided in Section 4
that follows.
Summary
We believe that RCC is best qualified to assist the City of Coppell in this important endeavor.
RCC’s experience and detailed understanding of Public Safety communications, 9-1-1,
communication centers, and CAD /RMS systems will be critical assets to the City. The selection
of RCC will help ensure that the City obtains the system(s) that best meet its needs in the most
cost effective manner.
The following sections of our proposal provide detailed information about RCC’s qualifications,
the proposed Project Team, the scope of work and project work plan, and professional fees and
expenses. The primary contact for our proposal will be Mr. Jim Baron, P.E., who is located in
the Richardson, Texas area. Mr. Baron may be reached at 972-644-5280 or via E-mail at
jbaron@rcc.com.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 12
Section Our Understanding 1
Section 1—Our Understanding
The City of Coppell is seeking a proposal from RCC Consultants Inc. to develop and design a
Master Plan for an Integrated Public Safety Communications Systems that would work in
conjunction with the Metrocrest members. This proposal includes a project work plan and cost
proposal for the initial phase, Phase I, of the project. The Phase II and Phase III portions of the
project, although identified and explained, at a high level are not priced since the outcome of the
Phase I assessment and subsequent decisions made by the City of Coppell and the Metrocrest,
and potentially other partners, will directly impact the scope of work for Phases II and Phase III
that follow.
RCC’s project approach has been designed to provide assistance to the City of Coppell from
project initiation through implementation of the new and/or upgraded systems. The following
project workplan has been segmented into three project phases. Each phase is followed by a
logical breakpoint, which allows for management review and approval before continuing with the
next phase.
The three phases provide a comprehensive and structured means of:
Phase I - Needs Assessment & Master Plan
Assessing the communications needs and requirements and translating those needs into an
implementation strategy. This includes a Needs Assessment, development of conceptual
system alternatives, budgetary cost estimates, and Master Plan.
Phase II – Development of Specifications & Vendor Selection
Detailed system configuration, specification development, Requests for Proposals, proposal
solicitation, vendor proposal evaluations, and contract negotiation assistance.
Phase III - Project Management & Acceptance Testing
Implementation assistance for equipment installation, system testing, performance evaluation,
and final system acceptance.
Project Objectives
The objectives of this project as we understand them are as follows:
¾ Conduct a thorough needs analysis to define current and long-term requirements for the the
participating agencies in the areas of two-way radio, CAD and RMS, wireless data, 9-11
calling systems, and communication center planning.
¾ Evaluate the current system environments
¾ Develop relevant system alternatives for the upgrading or replacement of the City of
Coppell’s existing equipment and systems, including the need for improved functionality and
reliability;
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 13
¾ Prepare budgetary cost estimates for the recommended approaches and alternatives
¾ Review the various system alternatives with the Project Team
¾ Prepare and present a Phase I report outlining the work undertaken, an overview of the
current system, needs & requirements of the participating agencies, system alternatives for
system improvement along with realistic cost estimates, and a recommended process and
strategy for system procurement, implementation, and acceptance testing.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 14
Section Our Approach 2
Section 2—Our Approach
Workplan & Methodology
This section of the proposal provides RCC’s proposed workplan and methodology that will be
utilized to successfully complete the Project.
This section focuses on Phase I of the Project, but also includes a preliminary scope of work for
Phase II and Phase III. Because decisions made in Phase I will directly impact the direction and
scope of Phases II and III, RCC has provided fees and expenses for Phase I only at this time. At
the conclusion of Phase I, following review of the Phase I report and the selection of
technologies to be acquired, RCC will meet with the Project Team to discuss and refine the
scope of the Phase II effort as needed and at that time provide the associated Fees and
Expenses Schedule. Additionally Phase III scope and fees can be addressed as well, if desired.
Although RCC is identifying a specific approach and scope of work, RCC is flexible and
prepared to modify the scope of work, if needed, to help ensure that it meets the needs and
requirements of the City of Coppell. The following workplan has been segmented into three
functional disciplines: 1.) the Trunked Radio System, 2.) CAD, RMS, and Mobile Data, and 3.)
Communication Center Consolidation, 9-1-1, and ancillary systems.
Prior to executing a Consulting Services Contract for the project, RCC personnel will work with
the City of Coppell to make any final adjustments in the scope of work that may be required.
RCC has developed a number of project tools that will be utilized throughout the project to
monitor and track project progress, support engineering analysis of various alternatives, and to
provide robust communications between RCC and authorized members of the Project Team as
the project progresses.
The following segments address each discipline in turn, starting with the two-way radio aspect.
Phase I Workplan: Trunked Radio System Assessment
Task 1—Project Initiation & Orientation
The purpose of Task 1 is to initiate the project and conduct a project kickoff and orientation
meeting to familiarize the Project Team with the scope of work for the project, the project
schedule, identify the types of information that will be requested, and establish appropriate lines
of communication with representatives of the participating agencies.
RCC will conduct the project kickoff meeting. Prior to the meeting, RCC will work with the City
of Coppell Project Team to discuss the specific content of the kick-off meeting and its location.
Task 2—Develop and Distribute Survey Forms
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 15
To understand the current system and assess the needs and requirements for the new system,
RCC personnel will work with the Project Team to acquire the needed information through a
survey form and interview process.
RCC will employ the use of carefully structured survey forms and personnel interviews and
observations to collect and analyze data pertaining to the current system and current and long-
term system requirements. Survey forms will be distributed to each participating department
prior to conducting the interviews. The forms will be directed toward operational practices
regarding the use of the trunked radio system, including dispatch center operations and the use
of any sub systems such as Fire Station Alerting.
Task 3—Review Survey Forms and Catalog Information
RCC will complete a detailed review of the survey forms and follow up with the individual
agencies via telephone and/or email to address any open issues. Survey forms will be delivered
as follows:
¾ Coppell Police Department
¾ Coppell Fire Department
Recipients of the survey forms will be asked to complete the forms and return them to RCC
within a two week time frame.
RCC’s understanding of the current radio system and issues raised by users in the survey will
be explored in greater detail during the interviews. The interview process will provide RCC team
members an opportunity to better understand the existing system and operational processes
and to improve RCC’s understanding of the requirements and current practices.
Task 4—Prepare for and Conduct Interview Sessions – Coppell Police & Fire
Departments and Complete Site Visit to the Dispatch Center
The interview process is intended to review, update, and obtain current information on specific
program details that will affect the procurement and implementation of an upgraded or
replacement radio system. It will help identify the operational needs of various departments
through the process of interviewing and gathering background reports, studies, and other
pertinent documentation. RCC will work with the City of Coppell to determine if a group
interview session with the Police and Fire Departments is desirable or if separate sessions with
Police and Fire will be conducted. Material gathered in the session will be used when compiling
the Assessment Report. During this time period a visit to the dispatch center will take place in
order to better understand the operation.
Task 5—Integrate Survey and Interview Material into Assessment Report
RCC will present the information gathered via the survey and interview process in the
Assessment Report. The material will be used in the assessment process and will have a
decided impact when determining the recommendations for improvements that will be presented
in the Assessment Report.
Task 6—Develop Conceptual System Alternatives & Budgetary Costs
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Using the material gathered RCC will examine various technical and system architecture
options as well as various system design alternatives. RCC will utilize its wireless networking
design tools, aka ComSite Design to model various system configurations. When doing so, the
current technical and regulatory environment will be monitored to help ensure that a viable
system solution will be selected. The Project Team will be kept up to date on this aspect of the
project and, if desired, can participate in ComSite Design sessions. These sessions can be
interactive providing a number of “what-if” scenarios presented and displayed in real time to the
Project Team. The output of these sessions is a set radio coverage maps that present the
expected radio coverage performance of various system configurations.
Task 7—Develop Draft Assessment Report and Deliver to Project Team
Using the material gathered, RCC will produce a report that will contain at least the following
sections:
¾ Table of Contents
¾ Executive Overview – a synopsis of the entire report for those that wish to read a summary
of the Project
¾ Project Scope – a discussion of the project and the individual tasks that were undertaken to
compile the assessment and resulting system solution
¾ Current System Environment – an overview of the current system architecture and
operation with a listing of current issues that impact operations
¾ System Solutions and Recommendations – a detailed analysis of the current system and
various system solutions and alternatives along with RCC’s recommended system solution.
Some of the various alternatives that will be included are:
♦ An option to remain on the current City of Lewisville trunked radio system, this item will
be offered to allow a comparison with options that are believed to be more viable
♦ A migration of the existing analog trunked radio system to P25 trunked operation while
operating a mixed analog and P25 trunked system
♦ A full system upgrade to P25 trunked operation
♦ A system replacement to a technology other than P25
System options and alternatives will be fully explained and will be accompanied by a comparison
matrix that outlines the positives and negatives for each approach
¾ System Budgetary Pricing – a detailed pricing analysis will be provided for system
solutions and alternatives as well as the budgetary price for RCC’s recommended solution.
¾ Appendix – contains a glossary, technical material, and radio coverage maps.
Task 8—Review Draft Assessment Report with Project Team
RCC will deliver a total two (2) printed copies of the Draft Assessment Report to each of the
following departments:
¾ Coppell Police Department
¾ Coppell Fire Department
¾ City Manager’s Office
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An electronic copy on CDR media will be included with each printed copy. If additional printed
copies are required RCC will provide these at a cost of $40.00 per copy.
The Project Team members will be provided a two to four week period of time to review and
comment on the draft Assessment Report. RCC will meet with the Project Team and discuss
the report and relevant modifications or changes desired in the report.
Task 9—Complete Final Assessment Report and Deliver to Project Team
RCC will complete appropriate changes or modifications to the Assessment Report. RCC will
deliver two printed copies of the final Assessment Report to each of the following departments:
¾ Coppell Police Department
¾ Coppell Fire Department
¾ City Manager’s Office
An electronic copy on CDR media will be included with each printed copy. If additional printed
copies are required, RCC will provide these at a cost of $40.00 per copy.
Task 10—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task)
If needed, RCC will prepare and present a high-level PowerPoint Presentation to the Coppell
City Council. The presentation will provide a summary of the essential elements of the Phase I
Assessment Report. This task is optional, at the City’s discretion and is not currently included in
the Consulting Services Pricing Schedule that follows. In the event that such a presentation is
needed RCC will discuss the scope and fees for this task with the City at the appropriate time.
Factors that may impact the cost if this task include travel expenses in effect at the time of the
presentation and whether or not the cost of such a presentation can be shared between
Coppell and The Colony.
Task 11—Project Close Out for Phase I & Preparation for Phase II
Task 11 Allows for the transition from Phase I to Phase II and sets the stage for the RFP and
vendor selection process. The purchasing aspect for a multiple City, multiple agency system
should be addressed at this time and the organization of the Project Team should be reviewed.
Phase II Workplan—RFP, Proposal Evaluation, & Contract Negotiation:
Trunked Radio System
A preliminary work plan for Phase II is presented for review. Decisions made in Phase I will
directly affect how Phase II is addressed. Upon the completion of Phase I, RCC will meet with
the Project Team and discuss the specific of the work plan for Phase II. Pricing for the Phase II
Tasks are not included in this proposal.
Task 1 – Phase II Initiation & Orientation
The purpose of Task 1 is to revisit the organization of the Project Team and review Phase I
materials and gather any additional information that may be required in order to begin
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 18
development of the respective system procurement documents. The method of purchase and
the involvement of the multiple purchasing departments will be determined depending upon how
the system is to be purchased.
Task 2 – Develop Requests for Proposals (RFPs)
RCC will work with the Project Team to develop a Request for Proposals for a replacement
radio system. The RFP will build upon the information gathered during Phase I of the project:
Needs Assessment, RFP Requirements, and Estimated Costs. Performance requirements will
be finalized and the RFP will be structured to enable vendors to submit their most appropriate
technology and system configuration.
The RFP will be the basis upon which each vendor’s proposal will be evaluated. Each vendor
will be required to respond to all sections of the RFP, and include, where applicable, which
features and capabilities are optional and at what cost. A detailed evaluation matrix will be
developed to allow proposal evaluators to effectively determine which proposals best meet the
specified requirements.
The Project Team may want to consider requiring the vendors to submit their cost information
separately to enable the Project Team to evaluate the technical responsiveness apart from
proposed costs. This approach may help improve objectivity during the vendor evaluations.
The RFP will address specific technical and procedural areas, as well as support areas such as
training and maintenance. These areas will include:
¾ RFP response procedures
¾ System functional & operational requirements
¾ System performance requirements
¾ System reliability and redundancy requirements
¾ Expandability of the proposed systems to accommodate future growth
¾ Optional capabilities & equipment
¾ Maintenance options & local support
¾ System/vendor information & qualifications
¾ System installation & acceptance testing requirements
¾ Training requirements
Upon completion of the initial draft RFP, RCC will submit the document to the Project Team for
review and discussions. Once all comments have been received, a single cycle of feedback
and suggestions from the Project Team will be incorporated into the final document. RCC will
then finalize the RFP and provide the document in electronic format to the designated
purchasing department(s) for issuance to the vendor community. RCC will identify a list of
qualified vendors that could potentially respond to the RFP.
Task 3 – Attend & Assist the Project Team in Conducting the Pre-Proposal
Conference
Within a reasonable time frame (typically two to three weeks) after the solicitation for proposals
has been released, a single pre-proposal conference shall be conducted to help ensure that
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 19
potential proposers understand and can respond to the RFP specifications. RCC will coordinate
the scheduling of the pre-proposal conference and assist the Project Team in answering vendor
questions about the project. In addition, RCC will assist in the response to vendor questions
and issuance of amendments following the proposers’ conference.
Task 4 – Conduct Initial Evaluation of Proposals
RCC will assist the Project Team in analyzing and evaluating proposals received as the result of
issuing the RFP.
Typically, approximately four to six weeks of time are needed for RCC to evaluate the vendor
proposals. RCC is planning for the evaluation of a maximum of two (2) radio system proposals.
The methodology employed by RCC for the evaluation of proposals will include the utilization of
detailed evaluation matrix constructed from the RFP document(s) and designed to indicate the
degree of conformance or nonconformance of each proposer's submittal.
The result of the initial evaluations is a preliminary evaluation matrix that may include questions
for the vendors, a preliminary ranking of each evaluated vendor’s proposal and a tentative set of
findings that will be refined as the evaluation process proceeds.
Task 5 – Attend Vendor Oral Presentations
RCC personnel will attend the vendor oral presentations at a location selected by the Project
Team in order to assist the Project Team in understanding each vendor’s offering. RCC will
also prepare a list of questions as may be required to clarify certain issues not fully explained in
the proposals.
For the purposes of RCC’s cost proposal, a one day per radio system vendor presentation on-
site in a designated location is being included – (two days total). This figure can be adjusted
depending upon the extent of the presentations.
The Project Team may elect to make site visits to a selected number of vendor project sites at
which they have installed systems of a nature and size comparable to that outlined in the RFP.
Since it is unknown at this time whether the Project Team will undertake such site visits, RCC’s
cost proposal does not include time and expenses for these trips. In the event that the site visits
are undertaken and that it is decided that RCC personnel to are to travel with the Project Team
to those locations, RCC will provide that assistance at the hourly rates provided in our cost
proposal. Travel expenses would be billed accordingly. Visits can very likely be in local in the
DFW Metroplex depending on the type system that is of interest.
Task 6 – Prepare & Present Evaluation Report
Upon conclusion of the vendor presentations, RCC will prepare the final evaluation results
including findings and recommendations. The results will be forwarded to the Project Team.
RCC personnel will schedule a meeting with the Project Team to discuss the findings
recommendations.
Task 7 – Contract Negotiations
¾ Assist in Developing Contract Negotiation Strategies
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RCC will help ensure that favorable pricing of the system is included in any final offer from
the vendor(s) for the procured system and, perhaps as important, business and operational
terms are included that will help foster a timely and responsive completion of the installation
and system acceptance processes. Some of the more important tasks associated with the
negotiation process follow.
¾ Assist in Contract Negotiations
RCC will assist in direct contract negotiations with the selected vendor. A negotiating team
composed of the Project Team and other officials, as designated, will work with RCC during
negotiations. RCC does not provide legal services, therefore, an attorney should also
review proposed contract documents.
¾ Statement of Work (SOW)
Development of a comprehensive Statement of Work (SOW) is an integral part of contract
negotiations for acquisition of the systems. The SOW defines the responsibilities of both the
vendor(s) and the purchaser in system implementation and acceptance testing. Further, the
SOW process will further define finite number of system parameters which will directly affect
the final contract price. RCC will assist the Project Team in developing the SOW and
negotiating the impact on final contract price due to changes sought by the Project Team
during the process.
¾ Establish appropriate Acceptance Test Parameters for the system
RCC will work with the Project Team to develop a stringent acceptance testing program prior
to execution of a contract. System providers are more likely to agree to such performance
requirements before a contract for the new systems is executed. The negotiation of testing
requirements and pass/fail criteria becomes much more difficult after the contract is signed.
RCC generally includes eighty (80) hours of contract negotiation assistance for the radio system
procurement. In the event that additional contract negotiation assistance is needed, RCC can
provide the additional services at the hourly rates quoted in the following cost proposal. The
amount of time proposed is representative of other projects of similar size and scope.
Phase III Workplan—Project Implementation & Acceptance Testing:
Trunked Radio System
A preliminary work plan for Phase III is presented below for review. Upon the completion of
Phase II, RCC will meet with the Project Team and discuss the specific of the work plan for
Phase III. Pricing for the Phase III Tasks are not included in this proposal.
The purpose of Phase III is to successfully install and acceptance test the new systems prior to
system cutover in addition to ensuring that the system is operating efficiently through successful
completion of a reliability test period. The following implementation assistance will be provided
by RCC. It should be noted, however, that the scope of work for Phase III (and associated
costs) can be modified to meet the level of effort required.
Task 1—Implementation Initiation & Orientation
The purpose of Task 1 will be to formally initiate the implementation of the new radio system.
The process will begin with an implementation project kickoff meeting held with the Project
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 21
Team, RCC Consultants, and the selected vendors’ representatives. The purpose of the kickoff
meeting will be to accomplish the following:
¾ Determine who will be involved from each of the participating agencies throughout project
implementation
¾ Discuss and agree on the scope of work contained in the contractual document
¾ Review and agree upon the implementation schedule and milestones to be completed along
the way
¾ Establish reporting requirements (e.g., status reports formats, frequency and method)
¾ Review and discuss payment terms tied to milestone performance
Task 2—Attend & Participate in Detailed Design Review Meeting with the
Vendor
A detailed system design review will be conducted with the selected vendor to thoroughly
discuss their proposed system and configuration prior to the ordering and manufacturing of
equipment and software. Detailed system design documents identifying all required
customization that are mutually accepted by both the vendor and the purchaser must be
prepared. RCC will facilitate the creation of the required documents and participate in project
meetings and discussions. RCC has budgeted one (1) trip, two (2) days of on-site meetings
and two (2) days of concurrent review.
In the event that assistance is needed in addition to the amounts specified above, RCC can
provide the additional services at RCC’s standard hourly rates plus travel and per diem
expenses.
Task 3 – FCC Licensing Assistance
Assist in the preparation of frequency coordination and FCC licensing applications as required
to modify any current license, or to apply for a new license if another frequency band is used.
All frequency coordination and licensing fees are to be paid by the licensee. RCC has proposed
up to forty (40) hours of licensing assistance. If additional time is needed, additional support
can be requested and will be provided at RCC’s standard hourly rates.
Task 4—Monitor Vendor Progress, Issues & Project Status Reports
RCC will assist in the monitoring the work performance of the selected vendor and will prepare
monthly project status reports reflecting the progress and issues that have arisen during the
past month. Recommendations for problem resolution will be provided on a case-by-case
basis. RCC will work with the Project Team and vendor(s) to monitor, track, and help resolve
integration issues that may arise during system implementation. The amount of assistance may
be subject to change because of the particular system that is selected and its impact on the
amount of assistance required. This would be determined at the conclusion of Phase II.
Task 5—Assist in Acceptance Testing of the New Systems
RCC personnel will work closely with the Project Team to help ensure that the new systems and
equipment are appropriately tested prior to final system acceptance. The detailed acceptance
test plan will serve as the foundation for the acceptance testing process. The system and its
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 22
subsystems will be individually tested to help ensure that they meet the performance criteria
stated in the Request for Proposals. Testing may include both Factory Tests, sometimes known
as system staging, as well as Field Tests.
Two-way radio system coverage performance will be field tested and verified to ensure that the
level of radio coverage requested has actually been delivered. RCC has extensive hands-on
experience in this area, and has conducted wireless system coverage, load analysis and testing
in over 200 U.S. cities.
Prior to final acceptance, a 30 to 60 day performance test will be completed without a major
system failure to ensure that the new system is stable and ready for use by the system users.
The results of the acceptance testing program will be presented to the Project Team. The
vendor will be provided a list of identified discrepancies that require correction. Upon
satisfactory disposition of the acceptance test process, RCC will recommend whether or not
system acceptance should be granted. RCC will prepare and issue a System Acceptance
Report recommending final acceptance at the appropriate time.
RCC’s cost proposal assumes that the selected vendor will be able to pass all of the system
acceptance tests the first time without having to re-run any of the tests. This is a reasonable
assumption. If the vendor fails any of the testing and such testing must be repeated, additional
RCC time will be needed to monitor the additional unscheduled testing. If this occurs, RCC will
provide the City with a quote for the additional time needed and will proceed only after receiving
appropriate written approval from the City.
Deliverables for Phase III of the radio project will include:
¾ A project implementation schedule
¾ Detailed Acceptance Test Documents (prepared by the vendors and reviewed by RCC)
¾ Monthly project status reports, tracking vendor progress and issues
¾ Acceptance testing report summarizing ATP test results and recommendations for further
action.
Phase I Workplan: CAD / RMS and Mobile Data System Assessment
Task 1 - Develop Agency Questionnaires
RCC will provide City of Coppell with questionnaires that can be distributed to all personal
involved with the CAD, RMS, and Mobile Data Systems applications. These questionnaires will
be used to collect important data about the current system environment and interfaces.
Task 1.1 – Attend Orientation / Kick-Off Meeting
The kickoff meeting will take place on-site at a location determined by the City of Coppell.
During the Orientation Meeting, RCC and the Coppell Team will meet to identify project
personnel, objectives, and procedures.
Task 1.2 - Public Safety Technology Seminar (Optional)
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RCC conducts a technology seminar to update the City of Coppell personnel on current and
future CAD RMS, and Mobile Data Application functionality. This seminar can be provided if the
City feels it will be beneficial for the project team.
Task 2 – Conduct On-Site Interviews / Observe Work Practices / Business
Functions
RCC will begin the assessment of the City’s current systems and operations. The following
issues will be reviewed:
¾ Work Practices
¾ Business Functions
¾ Workflow
¾ System Interfaces
¾ Interoperability Requirements
¾ Data Conversion Issues
¾ Equipment and Maintenance Considerations
¾ User Perceptions and Comments
The interview process is intended to review, update, and obtain current information on specific
systems, workflows and processes that will affect the implementation of the systems to be
implemented and integrated. It will identify the CAD, RMS and Mobile Data application needs of
the Coppell Police and Fire departments through the process of interviewing and gathering
background reports, studies, and other pertinent documentation to identify specific needs and
requirements.
RCC will work closely with the departments to schedule interview sessions (or focus groups) so
that they may be conducted thoroughly and efficiently. The sessions will be conducted at a
location chosen by the City. RCC generally prefers to interview individuals or units within their
own surroundings to allow our personnel to observe each unit’s operation on a firsthand basis,
however; RCC is flexible and can accommodate data collection in a common group meeting if
preferred.
The groups to be interviewed and the associated groupings will be worked out at the beginning
of the project, and may include the following:
¾ Police Administration
♦ Command Staff
♦ Professional Standards Unit
♦ Media Relations/Public Information Office
¾ Patrol Services
¾ Special Operations Support
♦ Criminal Investigations
♦ Neighborhood Services
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 24
♦ Special Operations
¾ Fire Department
♦ Suppression
♦ Investigations
♦ Inspections
♦ Fire Records
♦ Training
¾ Administrative Services
¾ Communications Section
♦ Call Takers, Dispatchers, Supervisors
¾ Support Services
♦ Records
♦ Property and Evidence
♦ Staff Services
♦ SRO Program
♦ GIS
♦ Information Technology
The current scope includes a total of 3 days on site to meet with the project team and conduct
interviews with various agencies and personnel. Each interview will typically last between one
and four hours. The schedule and time will be discussed and reviewed with the City project
team prior to on-site arrival by RCC’s staff. In order to maximize the efficiency of the interview
process, some agency staff may be interviewed together and several RCC staff may jointly
interview selected agency staff.
It will be the responsibility of the City to ensure that staff are available for the scheduled
interviews, that they are informed of the importance of their input to the success of the project,
and are adequately prepared for the interviews.
Information to be gathered during the interview process includes:
¾ Standard Operating Procedures & manuals
¾ Database schemas, diagrams and dictionaries for existing CAD, RMS and Mobile Data
applications
¾ A sample of the existing CAD and RMS data
¾ Examples of all the existing management reports used by the departments
¾ Purchasing criteria and agency guidelines for systems procurement.
The interview sessions will provide an opportunity for the system users to provide input on the
system configuration and design, and will also allow RCC personnel to provide an overview of
the technology and capabilities that are currently available from system providers and those that
are just over the horizon. In addition, due to our nationwide experience, RCC personnel will be
able to provide insight into the ways other local agencies are solving some of their data
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 25
communications problems, including best practices and overall discussion of pros and cons of
various solutions.
Task 3 - Needs Analysis
The data compiled during the interviews will be analyzed to identify current CAD, RMS and
Mobile Data application requirements, configurations, problems, and opportunities that may be
used to develop cost effective system alternatives. This analysis will be based on the user’s
responses to the questionnaires and the personal interviews and RCC observations. The
workflow processes, current practices and existing system functions will be analyzed. RCC will
also draw from the knowledge base accumulated from project personnel who have completed
similar activities on other projects, and other clients using the same software applications.
When conducting the needs analysis, RCC personnel will base the analysis on the latest
available technologies from the CAD, RMS and Mobile Data industries. RCC, as a firm, is
constantly involved in CAD, RMS, and mobile data projects for various clients within the United
States, as well as participants in various industry technology committees. Accordingly, RCC
personnel are kept up to date on the latest available technologies and on new technologies just
over the horizon. Due to RCC’s size and large portfolio of projects, system providers develop
and provide RCC personnel technical seminars to help ensure that RCC personnel are up to
date on their latest available products and services. The purpose of these meetings is to
provide RCC with advance information about each vendor’s CAD, RMS and mobile data
products that will be emerging in the near future. RCC’s extensive hands-on experience in the
development and successful implementation of these systems, combined with our continuing
education program, helps ensure the City team that the alternatives and technologies
addressed in this project will be the latest available.
The following subtasks will be included in the needs analysis:
¾ Collect, organize, and analyze material gathered by City staff for this project.
¾ Collect, organize, and analyze third party information relevant to the project (e.g.,
demographic projections for the City, previous studies prepared by outside agencies/firms,
etc.).
¾ Analyze existing and proposed interfaces including TDD, Enhanced 9-1-1 system,
State/NCIC, Mobile Computer/Data Systems, Local and remote computer databases,
Automatic call Location Identification (ALI) systems for cellular calls, Geographic Information
Systems (GIS) and databases, tactical map display, date and time synchronizers, automatic
paging, premise databases, recording equipment, and emerging Intelligent Transportation
System, etc.
¾ Analyze the existing operational processes to identify system, operational and technical
deficiencies. RCC has analyzed numerous systems over the years. As a result, RCC has
compiled an exhaustive list of standard and enhanced CAD, RMS and mobile data
capabilities that should be considered by the City team. The current practices will be
compared to this list and any deficiencies identified.
¾ Analyze existing City systems to identify potential interface/integration possibilities for the
new CAD, Records Management and Field Based Reporting Systems. Assuring levels of
interoperability of communications and exchange of critical data between agencies are
considered primary integration issues.
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¾ Identify future expansion requirements. The City’s budget, future legislation requirements
and changing operational procedures may require the systems to be upgraded or enhanced
in the future. RCC will assist the City in planning for these expansions and enhancements
that may be required in future years.
¾ Analyze and determine current and future industry trends. Translate the trends into specific
features/capabilities to be included in the new systems. This will be especially prevalent in
the wireless data infrastructure, where new public and private systems, including 700 MHz,
802.11 WiFi and Mesh network systems are currently being developed and deployed.
¾ Work with the Project Team to determine the priorities to be given to system components,
functions and desirable capabilities during implementation.
¾ Analyze support, operational, and maintenance requirements, as well as overall costs to the
City for selected systems and hardware.
¾ Analyze system interfaces and document data flows and interdependencies.
¾ Analyze long-range plans, impact studies, population growth trends and demographic
studies to assist in forecasting future CAD, RMS and Mobile Data application requirements.
¾ Analyze equipment age and condition, determine and document potential impacts on the
public safety systems.
¾ Analyze data collected during the on-site surveys and interviews to develop a list of
prioritized functions and operational requirements by unit and user type.
¾ Ensure that the information retention, data confidentiality and data storage specifications for
the new systems comply with City requirements and applicable local, state and federal laws.
Task 4 - Develop Functional Requirements Document
This task will document, quantify and prioritize the functional requirements for all system
components (CAD, RMS, Mobile Data applications) that will be developed and revised as
necessary to meet the finalized system performance requirements. These requirements will
then be used in developing Performance Standards and Preliminary RFP Specifications.
Task 5 – Prepare and Deliver Final Phase I Report
RCC will develop and present the Phase I report to the City team at a location in Coppell
chosen by the City team. The report will include the recommended functional requirements for
the CAD, RMS and mobile data systems, an overview of the system configuration and a
budgetary cost estimate for the systems.
Task 6—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task)
If needed, RCC will prepare and present a high-level PowerPoint Presentation to the Coppell
City Council. The presentation will provide a summary of the essential elements of the Phase I
Assessment Report. This task is optional, at the City’s discretion and is not currently included in
the Consulting Services Pricing Schedule that follows. In the event that such a presentation is
needed RCC will discuss the scope and fees for this task with the City at the appropriate time.
Factors that may impact the cost if this task include travel expenses in effect at the time of the
presentation and whether or not the cost of such a presentation can be shared between
Coppell and The Colony.
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Phase II Workplan—RFP, Proposal Evaluation, & Contract Negotiation:
CAD/RMS and Mobile Data Applications
Task 1 – Phase II Initiation & Orientation
The purpose of Task 1 is to review Phase I materials and gather any additional information that
may be required in order to begin development of the respective procurement documents. The
method of purchase and the involvement of the City’s Purchasing Department should be
addressed at this meeting.
Task 2 – Develop Requests for Proposals (RFPs)
RCC will work with the City Team to develop a Request for Proposals (RFP) for the new CAD,
RMS and mobile data applications. The RFP will be developed based on upon the information
gathered during Phase I of the project. Performance requirements will be finalized and the RFP
will be structured to enable vendors to submit their most appropriate technology and system
configuration. RCC will work with existing City requirements and guidelines to develop an RFP
that meets the City’s purchasing standards. In addition, RCC has developed additional
language for various contractual considerations that can help strengthen the City’s position in
the case of a dispute.
RCC normally anticipates developing a single Request for Proposals (RFP) for
procurement of the new CAD / RMD systems and mobile data applications. Should it be
necessary to prepare multiple RFP’s, the scope of work can be adjusted accordingly.
The RFP will address specific technical and procedural areas, as well as support areas such as
training and maintenance. These areas will include:
¾ RFP response procedures
¾ System functional & operational requirements
¾ System performance requirements
¾ System reliability and redundancy requirements
¾ Expandability of the proposed systems to accommodate future growth
¾ Optional capabilities & equipment
¾ Maintenance options & local support
¾ System/vendor information & qualifications
¾ System installation & acceptance testing requirements
¾ Training requirements
The RFP will be the basis upon which each vendor’s proposal will be evaluated. Each vendor
will be required to respond to all sections of the RFP, and include, where applicable, which
features and capabilities are optional and at what cost. A detailed evaluation matrix will be
developed to allow proposal evaluators to effectively determine which proposals best meet the
specified requirements.
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Appropriate Minimum Performance Standards will be developed to help ensure that the
functionality and reliability of the systems, as proposed, will conform to the System
Requirements. The Minimum Performance Standards will be incorporated into the RFP. Live
Test Demonstrations are normally included as a part of the evaluation process for short-listed
vendors. In addition, a complete point-by-point demonstration can be conducted with the
selected vendor in advance of contract signing to ensure that all functionality is met in a way
consistent with the City’s expectations.
RCC will also assist the City in the following:
¾ Ensure Conformance with Purchasing Department Guidelines and Procedures
RCC will meet with the City’s Purchasing Department personnel to identify specific
requirements that need to be incorporated into documents prepared for the purchase of
system components. These requirements will be incorporated into the purchase documents
prepared by RCC.
¾ Revise RFP following Review by the City Team
RCC will provide the City Team and Purchasing Department staff with copies of the system
purchase document(s) in draft form. After a suitable period of time for review the City will
provide one complete set of summarized comments/revisions to be incorporated, as
appropriate, into the RFP.
RCC will undertake one revision of the RFP and will provide a camera-ready copy of the
document and/or a digital copy on DVD media.
¾ Provide List of Qualified Vendors
RCC will apply the extensive intelligence gathered during earlier phases of the project to
identify those vendors known to have systems that should be capable of meeting the City’s
requirements. The list of known qualified vendors will be provided to the City Team. This
process helps ensure that vendors capable of meeting the RFP specifications will be invited
to respond, thus increasing the vendor competition for the City’s project.
¾ Assist in Publication of the Purchase Documents
Upon approval of the procurement documents, the City will issue RFP invitations to
prospective bidders. RCC will support the City in this task as may be reasonably required.
RCC has developed a proposal evaluation methodology that provides for a fair and
comprehensive evaluation of vendor proposals, allowing for weighting and scoring of
individual requirements and sections. The preliminary evaluation process and the
evaluation tools will be reviewed and discussed with the City Team and evaluation criteria
will be updated as appropriate. The process will identify the evaluation methodology to be
used in scoring responses to the RFP including administrative matters, evaluation criteria,
minimum response criteria, and the formal methodology for reviewing all RFP responses.
The goal is to ensure objectivity and equality in the evaluation process and to minimize the
chance that a vendor will challenge the results.
The City may want to consider requiring the vendors to submit their cost information separately
to enable the City Team to evaluate the technical responsiveness apart from proposed costs.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 29
Task 3 – Attend & Assist the City Team in Conducting the Pre-Proposal
Conference
Within a reasonable time frame (typically two to three weeks) after the solicitation for proposals
has been released, a single pre-proposal conference shall be conducted to help ensure that
potential proposers understand and can respond to the RFP specifications. RCC will coordinate
the scheduling of the pre-proposal conference and assist the City Team in answering vendor
questions about the project. In addition, RCC will assist in the response to vendor questions
and if needed, issuance of RFP amendments following the proposers’ conference.
Task 4 – Conduct Initial Evaluation of Proposals
RCC will assist the City Team in analyzing and evaluating proposals received as the result of
issuing the RFP. Typically, approximately four to six weeks of time are needed for RCC to
evaluate the vendor proposals.
The methodology employed by RCC for proposal evaluation will include the utilization of
detailed evaluation matrix constructed from the RFP document(s) and designed to indicate the
degree of conformance or nonconformance of each proposer's submittal.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 30
¾ Evaluation Matrix
RCC utilizes a Microsoft Excel based tool for documenting results of the evaluation. Each
vendor response is scored in terms of compliance to individual requirements for the
CAD/RMS/MDC system and its interfaces. Each requirement is prioritized and responses
are normalized to ensure that a low priority requirement doesn’t overwhelm a higher priority
requirement simply because it has more system functions. The Excel tool automatically
totals and compares each vendor’s response in both a graphic and tabular manner. The
City evaluation team will have total control on setting the priority and requirement
normalization criteria. That said, the evaluation tool ensures that all responders (vendors)
will be treated equally.
Once the evaluation tool and process has been reviewed and commented on by the City
Team and other stakeholders, RCC will update it as required to become the final approved
evaluation process and tool.
¾ Minimum Response Criteria
Minimum Response Criteria (MRC) are useful as benchmarks in determining that a specific
proposal is or is not substantially in compliance with published purchasing document
requirements and specifications. MRCs are usually those few critical specifications that the
City determines must be provided for the proposal to be considered further. If, for example,
the RFP requires that the successful proposer must offer a Windows-based IBM/AIX
environment, and a given response is UNIX-based, it could be rejected from further
consideration, thus saving the Project Team considerable time and expense. RCC will
assist the Project Team in developing appropriate MRCs.
The outcome of the initial proposal evaluations will be a preliminary evaluation matrix with initial
scoring that may include questions for the vendors, a preliminary ranking of each evaluated
vendor’s proposal and a tentative set of findings that will be refined as the evaluation process
continues.
Task 5 – Attend Vendor Oral Presentations
RCC personnel will attend the vendor oral presentations at a location determined by the City in
order to assist the City Team in thoroughly understanding each vendor’s offering. RCC will also
prepare a list of questions as may be required to clarify certain issues not fully explained in the
proposals.
The City Team may elect to make site visits to a selected number of vendor project sites at
which they have installed systems of a nature and size comparable to that planned for the City.
In the event that the City decides to conduct site visits and would like RCC personnel to travel
with the City Team to those locations, RCC will provide that assistance on a time and materials
basis at the hourly rates provided in this proposal. Travel expenses would also be billed
accordingly.
Task 6 – Prepare & Present Evaluation Report
Upon conclusion of the vendor presentations, RCC will prepare the final evaluation report. The
report will include the results of the evaluation, including scoring, risks and benefits of each
proposal, and analysis of the various evaluation factors including technical, cost, terms and
conditions, training, and acceptance testing. The results will be forwarded to the City Team.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 31
RCC personnel will schedule a meeting with the City Team to discuss the findings and
recommendations.
Task 7 – Contract Negotiations
RCC excels at negotiating contracts for its clients, especially in the area of public safety
systems. It is not uncommon for RCC clients to realize savings above and beyond the best and
final offer submitted by a vendor, far in excess of the fees paid by the client to RCC for its
services. In addition to saving the client substantial money, RCC has been very successful in
negotiating terms and conditions and acceptance test parameters that offer a high degree of
protection to the client. RCC has described these tasks herein because they are considered to
be crucial in negotiating the best possible contract with the vendor.
¾ Assist in Developing Contract Negotiation Strategies
RCC will help ensure that the City receives favorable price consideration for the procured
system and, perhaps as important, business and operational terms that will help foster a
timely and responsive completion of the installation and system acceptance processes.
Some of the more important tasks associated with the negotiation process follow.
¾ Assist the City in Contract Negotiations
RCC will assist the City Team in direct contract negotiations with the selected vendor. A
negotiating team composed of the City Team and RCC will work together during contract
negotiations. RCC does not provide legal services, therefore, the City’s Legal Department
should also be directly involved in the review of all proposed contract documents.
¾ Statement of Work (SOW)
Development of a comprehensive Statement of Work (SOW) is an integral part of contract
negotiations for acquisition of the systems. The SOW defines the responsibilities of both the
vendor(s) and the City in system implementation and acceptance testing. Further, the SOW
process will further define the finite number of system parameters which will directly affect
the final contract price. RCC will assist the City Team in developing the SOW and
negotiating the impact on final contract price due to changes sought by the City during the
process.
¾ Establish appropriate Acceptance Test Parameters for the system
RCC will work with the City team to develop a stringent acceptance testing program prior to
execution of a contract. System providers are more likely to agree to such performance
requirements before a contract for the new systems is executed. The negotiation of testing
requirements and pass/fail criteria becomes much more difficult after the contract is signed.
In projects of this size, RCC generally includes eighty (80) hours of contract negotiation
assistance for the CAD, RMS and Mobile Data applications. In the event that additional contract
negotiation assistance is needed by the City, RCC can provide the additional services at the
hourly rates quoted in the following cost proposal.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 32
Phase III Workplan—Project Implementation & Acceptance Testing:
CAD / RMS and Mobile Data Applications
A preliminary work plan for Phase III is presented for review. Upon the completion of Phase II,
RCC will meet with the City Team to discuss the scope of the work plan for Phase III. Pricing
for the Phase III Tasks are not included in this proposal.
The purpose of Phase III is to successfully install and acceptance test the new systems prior to
system cutover in addition to ensuring that the system is operating efficiently through successful
completion of a reliability test period. The following tentative implementation assistance will be
provided by RCC. It should be noted, however, that the scope of work for Phase III can be
modified to meet the level of effort required by the City.
Task 1—Implementation Initiation & Orientation
The purpose of Task 1 will be to formally initiate the implementation of the new CAD, RMS and
Mobile Data applications. The process will begin with an implementation project kickoff meeting
held with the City’s Team, RCC Consultants, Inc. and the selected vendors’ representatives.
The purpose of the kickoff meeting will be to accomplish the following:
¾ Determine who will be involved from each of the participating agencies throughout project
implementation
¾ Discuss and agree on the scope of work contained in the contractual document
¾ Review and agree upon the implementation schedule and milestones to be completed along
the way
¾ Establish reporting requirements and frequencies (e.g., status reports formats, frequency
and method)
¾ Review and discuss payment terms tied to milestone performance
Task 2—Attend & Participate in Detailed Design Review Meeting with the
Vendor
A detailed system design review will be conducted with the selected vendor to thoroughly
discuss their proposed system and configuration prior to the ordering and configuring of
equipment and software. Detailed system design documents identifying all required
customization that is mutually agreed to and accepted by both the vendor and the City Team
must be prepared. RCC will facilitate the creation of the required documents and participate in
project meetings and discussions.
Task 3—Monitor Vendor Progress, Issues & Project Status Reports
RCC will assist the City Team in monitoring the work performance of the selected vendors and
will prepare monthly project status reports reflecting the progress and issues that have arisen
during the past month. Recommendations for problem resolution will be provided on a case-by-
case basis. RCC will work with the City team and vendor(s) to monitor, track, and help resolve
system integration issues that may arise during system implementation. The amount or level of
RCC assistance may be subject to change because of the particular system that is selected and
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 33
its impact on the amount of assistance required. This would be determined at the conclusion of
Phase II.
Task 5—Assist the City in Acceptance Testing of the New Systems
RCC personnel will work closely with the City Team to help ensure that the new systems and
equipment are appropriately tested prior to final system acceptance. The detailed acceptance
test plan will serve as the foundation for the acceptance testing process. The system and its
subsystems will be individually tested to help ensure that they meet the performance criteria
stated in the Request for Proposals.
Prior to final acceptance, a 60 to 90 day performance test will be completed without a major
system failure to help ensure that the new systems are stable and ready for use by the system
users. The results of the acceptance testing program will be presented to the City Team. The
vendors will be provided a list of identified discrepancies that require correction. Upon
satisfactory disposition of the acceptance test process, RCC will recommend whether or not the
City should grant system acceptance. RCC will prepare and issue a System Acceptance Report
recommending final acceptance at the appropriate time.
Deliverables for Phase III of the CAD/RMS/Mobile Data project will include:
¾ A project implementation schedule
¾ Detailed Acceptance Test Documents (prepared by the vendors and reviewed by RCC)
¾ Monthly project status reports, tracking vendor progress and issues
¾ Acceptance testing report summarizing ATP test results and recommendations for further
action.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 34
Phase I Work Plan—Consolidated Dispatch and 9-1-1 System
Task 1—Project Initiation & Orientation
The purpose of Task 1 is to initiate the project and conduct a project kickoff and orientation meeting
to familiarize the Coppell project team and project participants with the scope of work for the project
and with the project schedule, identify the types of information that will be requested from the
participants, and establish appropriate lines of communication between the participating agencies
including; Addison, Carrolton, Farmers Branch, and with RCC. RCC will conduct and participate in
the project kickoff meeting which will likely occur after the original Metrocrest kickoff meeting. RCC
will work with the Coppell team to schedule site visits and interview sessions for the participating
agencies. This will help maximize the use of RCC personnel while on-site in the Coppell / Metrocrest
area, and is intended to help minimize travel expenses.
The following activities are included in Task 1:
¾ On-site project kickoff and orientation meeting
¾ Review of project scope & schedule
¾ Discussion of forthcoming PSAP Space Planning questionnaires
¾ Acquisition of calls-for-service and dispatch traffic information from Coppell’s PSAP.
¾ Discussion of interviews and plans for the PSAP consolidation study
¾ Scheduling of in-person interviews
Task 2—Understand Current Systems & Issues
The two purposes of Task 2 will be to gather and compile a high-level inventory relating to the
technical and operational parameters of Enhanced 9-1-1 Systems employed by the City, and to
review and determine operational characteristics of the Coppell PSAP. To serve as a starting point,
RCC will prepare a project specific Space Planning and Requirements questionnaire to be completed
by the City Team. RCC will deliver the questionnaire to the City Team to review and distribute to the
participating agencies. The information collected will typically include the following:
¾ Location, type & size of current dispatch and training facilities
¾ Administrative office space needs
¾ Ancillary space requirements such as:
o Locker size and quantity
o Break Room/Kitchen needs
o Dormitory requirements
o Work Room/File Room space
o Exercise Room
¾ E9-1-1 System operations and current software functionality
RCC will visit the PSAP to observe current operations and review:
¾ Available space and plans/needs for future growth
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¾ Needs to upgrade/expand communications systems in existing space
¾ Duties of personnel, including jail monitoring and handling walk-up traffic, etc.
¾ Supervision and staff support requirements to operate the center
¾ Other unique situations and operations, as appropriate
For confidentiality purposes, a separate questionnaire document may be developed to acquire
information from management on staff compensation levels, benefits, vacation, overtime and sick
time allowances and training time and expenses.
Task 3—Interview City Team to Determine Requirements for Space, Equipment
and Personnel in a Consolidated Center.
The purpose of Task 3 is to determine the needs and requirements for the City of Coppell, and the
feasibility of either consolidation or co-location in a new Center. Once the information has been
extracted from the questionnaires, and has been analyzed by RCC’s staff, RCC will work with the
stakeholders to determine operational requirements for a consolidated facility. Needs & requirements
for operational and administrative space, radio communications/interoperability, integrated CAD &
RMS, along with needs for “Next Generation 9-1-1” will be discussed and collected during the in-
person interview group meetings. These meetings will be conducted by RCC to facilitate participation
by each stakeholder.
RCC will also discuss the Space Needs information provided in the questionnaires as it relates to
PSAP consolidation and will solicit input from the participating agencies regarding their particular
needs and requirements. The possible benefits and drawbacks to joining in the new center will be
explored. The sessions can include both management and operational staff. RCC’s cost proposal
for Coppell includes conducting one interview session for Coppell Police and Fire.
Additional sessions may be added if needed, at additional cost. RCC will work with the City Team to
schedule any “out of scope” meetings or sessions if needed. RCC would only proceed with such
work after receiving written approval from the City.
The level of participation provided by the participating jurisdictions and agencies will have a direct
impact the success of this project. Put simply, it is important that the project participants attend their
designated interview session so that their needs and requirements can be properly addressed. In
addition, each jurisdiction or agency should send representatives that are knowledgeable about their
current communications operations and their needs for improved communications capabilities and
interoperability with other agencies. Individuals who are familiar with the issues surrounding PSAP
operation / consolidation should also attend the interview session.
RCC will work closely with the City Team to schedule the interview session so that the participating
agencies can have their appropriate personnel at the meeting. Interview session will be scheduled
so it can be conducted efficiently to help minimize the time required from the personnel of the
participating agencies.
RCC requests that the City Team assist in the scheduling and location of the interview session.
Task 4 —Develop Consolidated Position Requirements
The purpose of Task 4 is to determine the Call Take and Dispatch position requirements in a
consolidated environment. This will involve utilizing current traffic data regarding calls-for-service and
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 36
CAD dispatch incidents segmented by Police, Fire and EMS since each call type typically requires
differing amounts of Dispatcher time to handle the calls for service. Position quantities for possible
co-location will also be considered.
The data will be utilized to determine Peak Busy Hour personnel requirements today. Information will
be requested from the City Planning Department to determine estimated population growth for the
next 15 – 20 years. These data will then be extrapolated to determine future growth for position
requirements in order to properly size the new facility.
Task 5 – Develop Conceptual Facility Plan and Construction Budget
Utilizing information gained from the previous tasks and interview sessions, RCC will develop scale
plans and a construction budget for a new Consolidated / Co-Located facility.
These plans will include:
¾ Scale drawings of the Radio, CAD / RMS and 9-1-1 Equipment Room(s), Dispatch Center and
Training Facilities, with appropriately sized and configured console furniture layouts.
¾ Scale drawings of Administrative Office Spaces and adjacencies.
¾ Scale drawings of Ancillary Spaces such as Break Room and Kitchen, Locker Room, File and
Copy Room, Mail Room and Delivery Receiving Center, and others as appropriate to the
requirements of the facility.
¾ A Site Plan, including driveways, loading dock area, Emergency Generator & HVAC pads,
Radio/Microwave Tower (if required) and both secure Employee Parking and Visitor Parking.
See Section 6, Attachments for sample drawings. These are samples only to show the type of
drawings to be provided. They are not finished products of this study.
Based on the conceptual designs, a budgetary Construction Cost estimate will be developed. The
cost will be itemized to include such things as cost of raised floor environment, carpeting, kitchen
fixtures, UPS and Emergency Generators, Dispatch Console Furniture and other necessary
Furnishings and Equipment (F&E). The cost will include outside construction items including
driveways, parking lots and security. The budget will include cost estimates for Public Safety
Communications systems; Radio Dispatch consoles, Computer Aided Dispatch, Voice Logging
Recorder and Enhanced 9-1-1.
The total budget for the communication center will then be allocated on a percentage basis for each
participating agency based upon their individual space requirements, combined with shared spaces
such as Locker Rooms, Building Lobby, Kitchen and Break Room, etc.
Task 6 – Prepare and Deliver Final Phase I Report
RCC will consolidate all Communication Center and 9-1-1 findings and recommendations into a Draft
Final Report and deliver it to the City Team members for review and comment. RCC will meet with
the City Team to discuss the report. Following that meeting, and once RCC has received all of the
City’s comments, RCC will incorporate all appropriate comments into the document and will publish
the final version of the report. This proposal includes one round of comments and changes to the
report before making it a Final document.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 37
Task 7—Prepare & Present PowerPoint Presentation to Coppell City Council
(Optional Task)
If needed, RCC will prepare and present a high-level PowerPoint Presentation to the Coppell
City Council. The presentation will provide a summary of the essential elements of the Phase I
Assessment Report. This task is optional, at the City’s discretion and is not currently included in
the Consulting Services Pricing Schedule that follows. In the event that such a presentation is
needed RCC will discuss the scope and fees for this task with the City at the appropriate time.
Factors that may impact the cost if this task include travel expenses in effect at the time of the
presentation and whether or not the cost of such a presentation can be shared between
Coppell and The Colony.
Phase II Work Plan—Consolidated Dispatch and 9-1-1 System
As mentioned previously, the scope of Phases II and III will depend on the approach and
outcome determined in Phase I of the project. The following preliminary Phase II and Phase
III work plans have been developed based on the assumption that a new, jointly shared
dispatch facility will be developed. If, at the conclusion of Phase I this turns out not to be the
case, revised work plans, appropriate to the situation will be developed. The Phase II and III
tasks that follow are for discussion purposes only at this time.
If it is appropriate to go forward with considation, RCC will work with the teams selected
Arxhitectural firm to develop remodeling or new construction plans for thew building. If
desired, RCC can provide the architectural firm as our subcontractor.
Following planning and design of the new facility, and a timeline appropriate to the release of
construction bids, RCC will develop specifications for release to current vendors and/or Request for
Proposals for new technologies and systems to be incorporated into the new facility. Since all of the
existing and possible new technologies have not yet been defined, the detail of the following Phase II
tasks is, of necessity, at a somewhat higher level than the preceding Phase I.
Task 1 – Specifications for Existing Technologies to be installed in the New
Facility
Since none of the involved cities can turn off and move all of the equipment in the existing
communications centers, most of these systems will have to be replicated in the new center prior to
activation of that facility. These systems include:
¾ Two-way Radio Communications– Following Phase I decisions regarding the best alternative
for updated systems, the RCC Radio Team would prepare specifications and requirements for
the updated RF infrastructure and new Radio Dispatch Consoles to be installed in the new
facility.
¾ CAD/RMS – RCC is aware that there currently exists a variety of CAD and RMS systems within
the involved cities. Results and recommendations from Phase I will allow determination
regarding possible re-use of one of the current systems, with new hardware in the new facility, or
a bid process for an entirely new, multi-jurisdictional system to be completed by the RCC CAD
Team.
¾ Enhanced 9-1-1 System – Since it is not possible to turn off the existing systems and stop
answering 9-1-1 emergency calls-for-service while the equipment is dismantled, moved and re-
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 38
installed, it will be necessary to procure a new 9-1-1 system for the new facility. RCC will work
with the City Team to develop requirements and specifications for the new system, develop an
RFP and assist in selection of the best system and vendor to meet the requirements.
¾ Voice Logging Recorder – Similar to the other systems, for liability reasons, none of the current
loggers can be turned off to be moved somewhere else. Therefore, RCC will assist in
preparation of specifications and vendor selection for a new Voice Logger.
¾ Dispatch Console Furniture - The new facility will require modern, ergonomically designed
dispatch console furniture. In Phase I, preliminary layouts will be prepared. These will be
finalized and those designs will be used to prepare specifications and an RFP for the new
furniture.
¾ Building Administrative PBX – The new facility will require an administrative telephone system
outside of the 9-1-1 telephone services. RCC will configure the system, prepare specifications
and RFP’s for proposal solicitation from appropriate vendors.
¾ Building Public Address System – In a facility as complex as a Dispatch Center, Public
Address (loudspeaker) systems are generally employed to assist in locating employees and
visitors, as well as being a life safety device in case of need to evacuate the building. RCC would
define the system, prepare specifications and an RFP to acquire the equipment and installation
from appropriate vendors.
Sample detailed RFP tasks are described in Task 2 following.
Task 2 – Develop RFP’s for the Building Systems
The focus of this task is to develop detailed specifications and Requests for Proposals, evaluate
vendor responses, select the best systems for the new center, and assist in conducting contract
negotiations. Separate RFP’s will likely be required for the new systems since no one vendor
markets and installs all of the different types of equipment needed.
The detailed system designs will be incorporated into the Request for Proposal(s). The RFP’s will be
the basis upon which each proposal would be judged. Each vendor should be required to respond to
all sections of the RFP and include, where applicable, which features are optional and at what cost.
In addition, vendors should be required to submit the cost data separately to enable the project team
to evaluate technical responsiveness apart from costs. This approach assures objectivity during the
vendor evaluation.
The RFP will address specific technical and procedural areas, as well as support areas such as
training and maintenance. These areas include:
¾ RFP response procedures
¾ System functional and operational requirements
¾ System design and performance
¾ Equipment design and performance
¾ Optional features and equipment
¾ Maintenance options and local support
¾ System/vendor information and qualifications
¾ Installation requirements
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¾ Training requirements
¾ Develop detailed system designs including finalized system configurations, system functionality,
system options, uptime, capacity, response requirements, and hardware/ software lists for user
equipment.
¾ Develop detailed cabling and routing plans for both voice and data connections
¾ Review detailed designs with the Project Team and modify if necessary.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 40
Task 3 - Develop RFP’s
¾ Develop draft RFP’s including:
♦ Description of existing system and services, project background, goals, and objectives
♦ Administrative requirements including response format, due date, place and person to whom
responses should be addressed, bidders' conference schedule, and evaluation criteria (if
desired)
♦ Technical requirements including functional and administrative requirements, site
preparation, throughput capacity, implementation, system testing and acceptance, back-
up/recovery, product reliability, and performance requirements
♦ Business requirements including cost sheets for communications equipment, discounts
available, maintenance, training, upgrades and expansions, financing proposal options,
vendor information, and legal and insurance requirements
¾ Review the draft RFP’s with the City Team and modify drafts accordingly, if necessary.
¾ Develop and provide to the City Team a listing of qualified vendors from whom to solicit
proposals.
¾ Issue the RFP to the qualified vendors and schedule a bidder's conference approximately fifteen
(15) days after the issuance of the RFP.
¾ Assist the City Team in conducting the bidder's conference and give the vendors an opportunity
to ask questions or clarify information in the RFP.
¾ Allocate an appropriate amount of time for vendors to prepare responses, depending on the
scope of the project.
Deliverables:
• Approved RFP
• Bidder's conference documentation
Task 4 - Develop Proposal Evaluation Criteria and Evaluate Responses
¾ Define evaluation criteria for:
♦ Vendor qualification
♦ System performance, expansion capabilities and versatility
♦ System redundancy
♦ Overall cost including initial purchase and support
♦ Availability of maintenance support and spare parts locally
♦ System Training
♦ Organization and quality of proposal
¾ Review evaluation criteria with the City Team.
¾ Utilize established evaluation criteria and review all vendor proposals.
¾ Arrange off-site visits to view vendors’ proposed systems in operation at other customers’
premises. Optionally, if needed and at additional cost, RCC will accompany Team personnel.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 41
¾ Finalize and provide the City Team with written results of the evaluation process and vendor
recommendations.
Deliverables include:
• An evaluation criteria for vendor proposals
• Proposal clarification addenda
• A written evaluation report
Task 5 - Assist with Contract Negotiations
¾ Assist the City Team in the review of vendor contracts. RCC’s assistance does not include legal
representation, but rather help in identifying clauses or statements that are not in the City’s best
interest. The City’s legal council should also review all contract documents.
¾ Develop initial Acceptance Test Plans (ATP’s) RCC’s experience has shown that acceptance
testing procedures and requirements are more readily agreed to by prospective vendors during
the contract negotiation process. Stringent test requirements may be more difficult to negotiate
after the purchase contract is signed.
Task 6 – RFPs for Additional New Technologies
Since the City will want the new center to be as current as budgetary constraints will allow, some new
technologies may be implemented in the new facility. This will require development of a Request for
Proposals, analysis of proposals, vendor selection and negotiation of contracts with these new
vendors. Some examples of new technologies which could be involved are:
¾ Video display walls
¾ Light Valve DLP projection systems
¾ Video signal processors and video switching matrix
¾ Wireless telephone systems for ease of movement about the facility areas
¾ Interfaces to outside signal sources such as City, County or TXDOT on-street surveillance
cameras and satellite weather systems.
¾ Others, as identified in the Phase I design process
Task 7 – New Technologies Proposal Solicitation, Vendor Review,
Recommendations and Contracts
¾ For those systems wherein RFP’s have been prepared, RCC will assist in solicitation of vendor
proposals, conduct pre-bid conferences, and assist in the review and scoring of proposals
received.
¾ RCC will assist in contract negotiations with selected vendors. RCC does not purport to provide
legal counsel. Rather, our support involves assurance of acceptance testing requirements, best
pricing, appropriate scope of work, maintenance agreements and protective terms and
conditions.
¾ During contract negotiations, RCC will assist in developing Acceptance Testing Plans for the new
technologies. Typically, it is easier to acquire vendor agreement to more stringent testing plans
prior to contract execution.
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RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 42
Phase III Work Plan—Consolidated Dispatch and 9-1-1 System
Phase III will involve the Project Management and Integration of the various technology vendors
during their systems installations and coordination of those vendors with other trades and the building
construction schedule. It will also involve integration of appropriate systems such as 9-1-1 to CAD,
CAD to radio and/or fire alerting systems, and Voice Logger to radio and 9-1-1.
Lastly, RCC will act as the City’s agent to conduct acceptance testing of each individual systems and
the integration of systems to help ensure that each system is performing in accordance with designs
and specifications prior to activation of the new building. Initial acceptance testing criteria would be
incorporated with the specifications and/or Request for Proposals released during Phase II. RCC’s
experience indicates that it is beneficial to our clients to address and define acceptance testing
criteria during the contract negotiation of each system rather than waiting until after the contract is
signed.
The following paragraphs describe, in general, the major activities in Phase III. These tasks will apply
to each of the major Public Safety Systems; Radio, CAD/RMS, E9-1-1 & Telephone, and Voice
Logger. Radio and CAD/RMS implementation would be handled by the respective RCC team
members that specialize in CAD and RMS systems. The following tasks are intended to primarily
address Dispatch Console Furniture, the E9-1-1 System, Voice Logging Recorder, Administrative
PBX, Public Address System and any new technologies addressed in Phase II
Task 1 - Project Initiation and Team Orientation
¾ Review Phase III scope, objectives, plans, schedules and requirements with the appropriate
team members and vendor representatives.
¾ Prepare detailed plans, calendar, and milestones including:
♦ Complete list of installation tasks, timetables, deliverables, and meeting schedules.
♦ Progress meetings proposed on an approximate monthly basis, in addition to regular contact
with team members.
Deliverable consists of a revised Phase III work plan, if necessary.
Task 2 – Attend Vendor Design Review Meetings
¾ RCC will attend vendor design review meetings in the Dallas area to discuss and review the
successful vendor’s final system design and implementation schedule. RCC’s cost proposal
would likely include one trip and one day of consultant time each for Console Furniture, E9-1-1,
Voice Logger system, PBX and Public Address, plus any new A/V systems.
¾ RCC will provide appropriate recommendations for changes or modifications to plans.
Task 3 - Monitor Progress and Resolve Issues
¾ Monitor vendors' compliance with the proposed implementation schedule.
¾ Assist the building Architect and the General Contractor in the coordination of equipment
installations with the construction schedules
¾ Inspect the systems as they are being installed.
¾ Conduct on-site inspections of the completely installed equipment.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 43
¾ Notify vendor of discrepancies, if they occur.
¾ Coordinate the resolution of implementation problems, if they occur.
¾ Prepare monthly project status reports, conduct on-site monthly project implementation meetings,
and monitor vendor's progress billing.
Deliverable:
♦ Implementation progress reports
Task 4 - Develop Final Acceptance Test Program and Assist the City in
Acceptance Testing
¾ Utilizing the initial ATP developed at the conclusion of contract negotiations, work with the
Team’s technical staff to develop final acceptance testing procedures for the new systems
including:
♦ Equipment delivery
♦ Equipment installation (physical and electrical)
♦ Functional operation including software
♦ System response times
♦ Recovery from failure
♦ 30 day operation without a major failure
¾ Work with the Team’s technical staff to monitor acceptance testing prior to system acceptance.
Deliverables include:
♦ Acceptance Testing Plan
♦ Acceptance Testing Results
Task 5 - Assist in the Training and Cut-over to the New Communication Systems
¾ Assist the Team in developing a system cut-over plan, coordinate the team’s needs with the
successful vendors and the telephone company to help ensure a smooth transition to the new
systems, including E9-1-1.
¾ Assist The Team and the vendors in the development and scheduling of user training.
¾ Review vendors training plans and instruction documentation for compliance.
¾ Monitor system cut-over and first days of service.
Deliverable is a cut-over plan
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 44
Section Proposed Project Team 3
Section 3—Pro\posed Project Team
Proposed Project Team & Qualifications
RCC is proposing an unparalleled team of consultants and engineers whose background and
prior experience include the skills necessary to successfully complete the project. Our team
consists of full-time RCC employees. We will not rely on subcontractors for this important
project. Throughout all phases of the project, RCC staff will work closely with the Metrocrest’s
Project Team to help ensure that the work products meet the City’s goals and objectives.
Our staffing plan includes senior professionals with backgrounds directly relevant to this project.
They bring outstanding credentials in those areas required by the Metrocrest. Beyond this, they
bring a consulting maturity that will help maintain the smooth and effective working relationship
with the Metrocrest.
We have assigned a Project Manager who will be RCC’s point of contact for all activities. Our
Project Manager, Mr. James Baron, P.E., has a distinguished career in the Public Safety sector,
with over 40 years of experience in the development and implementation of Public Safety
Information Systems throughout the United States.
RCC’s Southwest Regional office, located in Houston, TX, will be the focal point for the project.
The following personnel have been assigned to the Project Team:
Gregory A. Munchrath, P.E. Executive Sponsor
Mr. Munchrath, Senior Vice President Western Division Manager, will be the Executive
Sponsor for this important engagement. He will have overall responsibility for successful
completion of this project. He has over 30 years of experience in the development and
implementation of wireless voice and mobile data systems, and has provided Public
Safety consulting assistance to over 25 cities and counties in Texas. Mr. Munchrath is
resident in our Houston office and holds a Bachelor of Science degree in Electrical
Engineering from the University of Louisiana in Lafayette. He is also is a Registered
Professional Engineer in Texas.
James Baron, P.E. Project Manager
Mr. Baron is a Managing Consultant in our communications consulting practice and is a
Registered Professional Engineer in the State of Texas. He has over 40 years of
wireless system design and implementation experience. Mr. Baron’s experience
includes: large-scale conventional and trunked radio systems, mobile data systems, and
nationwide, wide-area paging and messaging systems. A sample of his North Texas
radio system experience includes the following:
♦ Town of Addison
♦ City of Carrollton
♦ City of Farmers Branch
♦ City of Garland
♦ City of McKinney
♦ City of Mesquite
♦ NETCO (Bedford, Colleyville, Euless, Grapevine & Keller)
♦ PAWM (Plano, Allen, Wylie & Murphy)
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 45
♦ City of Grand Prairie
♦ City of Frisco
♦ NCTCOG
Mr. Baron will serve as project manager and will assist in the Needs Assessment and
development of trunked radio system solutions. He holds a Bachelor of Science degree
in Industrial & Systems Engineering (cum laude) from the University of Houston.
Gaylon Harwell, P.E. Associate Director and Consulting Engineer
Mr. Harwell is an Associate Director in RCC’s consulting practice with 26 years of public
safety radio communications system development, design, and implementation
experience. He is responsible for providing land mobile radio, microwave, and wireless
data communications consulting services for RCC’s Public Safety clients. His expertise
encompasses all aspects of public safety wireless communications systems including
needs assessment/ feasibility studies, evaluation, planning, radio propagation analysis,
engineering design, specification preparation, procurement support, project
implementation, and project management.
Mr. Harwell served as RCC’s lead engineer for our recent radio communication system
projects with the City of Dallas and Dallas County. He is very familiar with the systems
in the Dallas / Fort Worth area. He has also been heavily involved in the 800 MHz
rebanding of the large 13 county shared Harris County Regional Trunked Radio System.
He also served as one of RCC’s engineers involved in the development of a statewide
conceptual system design and budgetary cost estimate for a new 700 / 800 MHz
trunked radio system for the State of Texas. The Texas system was configured to
support over 30,000 user radios at a cost of approximately $900,000,000. He will assist
Mr. Baron in addressing trunked radio system issues in this project.
Mr. Harwell holds a Bachelor of Science Degree in Electrical Engineering from the
University of Houston, TX and he is a Registered Professional Engineer in Texas.
S. Verdette Hall, ENP E911 & Facility Planning Specialist
Mr. Hall is the Director of Telecommunications and is resident in our Houston office. He
has over 40 years of experience, including 30 years of experience in the development
and implementation of E911 calling systems, administrative telephone systems, and
communications center planning and design. Mr. Hall was heavily involved in our project
with the City of Atlanta, GA to develop and implement a consolidated Police/Fire
communications center for the 1996 Summer Olympics. He has also assisted numerous
cities and counties throughout the country and Texas in developing Public Safety
communication centers and EOCs including but not limited to Fairfax County, VA
Arlington, TX, Grand Prairie, TX, Mesquite, TX, Abilene, TX, and Wichita Falls, TX, Mr.
Hall will assist the Project Team in those areas involving the dispatch center design and
E911 interfaces with the new Public Safety Information systems. He has been involved
in the design of over 80 Dispatch Centers and EOC’s.
Sean Smith, PMP, ENP Senior Consultant Public Safety Information Systems
Mr. Smith is a senior consultant with 12 years of experience in project management and
system implementation. He is a certified Project Management Professional (PMP) and a
certified Emergency Number Professional (ENP). His public safety experience is in the
fields of Mobile Data Systems, Computer Aided Dispatch, Records Management
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 46
Systems, and Wireless Communication. He also has experience in the areas of system
evaluation, procurement and purchasing, project management, and system
implementation. He will work closely with Mr. Hall who will address 9-1-1 issues, and Mr.
Clint Huggins who will address CAD / RMS issues. Mr. Smith will address mobile data
application issues in this project.
Clint Huggins, P.E., ENP Senior Consultant Public Safety Information Systems
Mr. Hugghins is responsible for consulting and engineering projects involving the
management, design, procurement, and implementation of communications and
information technology systems including E9-1-1, computer aided dispatch, records
management systems, mobile data systems, microwave radio systems, PBX systems,
structured cabling systems, and audio/visual systems.
Mr. Hugghins has more than 12 years of experience in needs assessment, traffic
analysis, systems design, development of procurement document (RFPs), bid/proposal
evaluations, implementation management, and system acceptance testing. He will
address the CAD / RMS issues in this project. He holds a Bachelor of Science degree in
Electrical Engineering from Florida State University and is a Registered Professional
Engineer and an Emergency Number Professional (ENP).
Other RCC personnel will provide administrative assistance for the preparation of reports,
documents, survey questionnaires, etc. on an “as needed” basis.
Project Team Resumes
Resumes for the proposed Project Team members are available on request.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 47
Section Proprietary Information 4
Section 4—Proprietary Information
RCC’s Identification of Proprietary Information
RCC considers all of the information contained in our proposal proprietary & confidential, and is
requesting that the City treat the proposal accordingly. Each page within our proposal has been
identified and marked “Proprietary & Confidential” at the time of submittal.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 48
Section Cost Proposal 5
Section 5—Cost Proposal
Professional Fees & Out-of-Pocket Expenses - General
RCC’s cost proposal is based upon the amount of time and level of skill required to successfully
complete the proposed scope of work for Coppell. Costs shown in this section are based on
RCC assisting the City of Coppell without the participation of The Colony. In the event that The
Colony decides to become a participant in the project, there will be very similar project tasks to
be undertaken on behalf of The Colony. Consequently if both cities are involved in the project
and agree to work together, it is very likely that RCC can work with Coppell and The Colony on
the same tasks at essentially the same time. For example, Task 1 involves conducting a project
initiation meeting to get the project underway. If both cities are involved, RCC can conduct a
single kickoff meeting involving both cities. This will help reduce the amount of RCC staff time
and the associated travel expenses by having one kickoff meeting instead of two. Similarly,
there would also likely be opportunities for further savings by coordinating and scheduling other
task work together reducing the need for independent trips to the Dallas area for each city. In
short, if The Colony decides to definitely join Coppell in the project, RCC will review the scope
and fees for both cities and identify opportunities to coordinate the work effort to eliminate
duplicative effort between the two cities and RCC will revise the proposed RCC costs
accordingly. If the Colony decides not to participate, the Coppell costs will be as shown in this
in the following pages.
As discussed earlier in the proposal, the following pricing is for Phase I of the project. The
scope of work and the level of consulting support needed in Phases II and III will vary
depending on the system alternatives selected in Phase I of the project. Accordingly, RCC has
included pricing for Phase I only at this time. Once Phase I has been completed and the
direction for Phases II and III has been decided, RCC will meet with the City Team to discuss
and finalize the scope of work for Phases II and III. At that time, RCC will develop cost
proposals for those Phases based on the selected system alternatives.
If the cities of Addison, Carrollton, Farmers Branch, Coppell and The Colony decide to work
together in Phases II and III, RCC will, if all agree, work with the group collectively to develop
the Phase II and II scope and fees. This will help eliminate duplication of effort between the
cities and will help reduce the cost of consulting support for everyone.
The following cost proposal has been based on the following assumptions:
¾ Professional fees are based on the scope of the project defined in Phase I of this document,
and may be adjusted if the scope of work is modified or the project schedule is extended for
reasons beyond RCC’s control.
¾ Hourly rates for professional fees beyond the scope of work outlined in this proposal will be
based on RCC standard rates in effect at the time the work is done. Additional expenses
accrued as part of the additional work would also be billed.
¾ Invoices will be issued to the City monthly based on the work performed during the previous
month.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 49
¾ Invoices are due within thirty (30) days. Payments not paid within 30 days may be assessed
a late fee of 1.5% per month.
¾ Actual out-of-pocket expenses will be in addition to professional fees and will be billed at
actual plus an administrative fee of 15% to cover miscellaneous reimbursable expenses.
Out-of-pocket expenses may include travel and per diem, telephone, printing, copying, and
shipping. RCC will utilize its corporate discounts whenever possible and will make every
effort to ensure that such expenses are reasonable and necessary.
¾ Please note that although RCC is providing FCC licensing assistance, later in the project,
frequency coordination and licensing fees to the appropriate licensing entities, whether to
the FCC or to the frequency coordinating agency, such as APCO, must be paid by the
licensee (the City).
¾ One of the goals of this project will be to procure the new P25 radio system and other
systems without protests from the unsuccessful proposers. At this point in time, there is no
way to forecast whether there will be protests from the unsuccessful proposers, therefore
RCC has not included any time in the cost proposal to respond to protests. In the event that
a protest is received and the City needs RCC’s assistance in responding to the protest, RCC
will provide such assistance on a time and materials basis at the same rates quoted for
Phase II of the project.
¾ To help be responsive to the City’s needs, RCC may move fees and expenses between
project tasks as long as the total amount billed to the City does not exceed the contract
amount.
¾ Additional terms and conditions are subject to RCC Consultant’s Services agreement.
Professional fees and expenses for Phase I of the project have been segmented into the three
project categories shown below.
Professional Fees & Expenses
Phase I – Two-way Radio Needs Assessment and Master Plan $31,566.25
Phase I – CAD/RMS and Mobile Data $21,140.75
Phase I – Consolidated Dispatch and 9-1-1 $25,566.50
RCC Consulting Services Available through H-GAC
RCC services are now available through the Houston-Galveston Area Council purchasing
program, which will allow the City to acquire RCC services in an expeditious manner. The basic
process through H-GAC is as follows:
¾ RCC visits with the City to identify the scope of work needed
¾ RCC generates a Consulting Services Proposal, i.e., this document
¾ The City reviews the proposal and works with RCC to make modifications or corrections
¾ The City issues a purchase order or signs a Consulting Services Agreement with RCC
¾ The City and/or RCC faxes the PO/agreement and proposal to H-GAC at 713-993-4548
¾ H-GAC verifies that RCC is under contract to provide such services and issues an Order
Confirmation
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 50
¾ The Order Confirmation is sent to the City and RCC, at which time service can begin
¾ H-GAC issues an invoice to RCC for 1.5% of the project cost, in the form of an order
processing fee.
¾ RCC pays the fee to HGAC
¾ H-GAC's contract reference number is EN06-10.
Additional information about the H-GAC Cooperative Purchasing Program can be found on the
following page.
RCC Consultants Inc.
Save Time and Money on Consulting and
Engineering Services
RCC Consultants has joined HGACBuy, an innovative
partnership that offers our consulting and engineering
services to government entities through a competitively
procured contract. Through HGACBuy, the Houston-
Galveston Area Council's cooperative purchasing pro-
gram, state and local governments nationwide can take
advantage of an easy procurement process that saves
time and money by eliminating the need to conduct a
separate competitive procurement in the locality.
How Does HGACBuy Work?
All RCC products and services offered through
HGACBuy are provided through a procurement contract
between RCC and HGACBuy that was awarded as a
result of a full and open competitive procurement
process.
To participate in HGACBuy, eligible entities execute
an interlocal contract, which details the conditions,
requirements and processes. HGACBuy professional
staff have already prepared the specifications, and
handled the procurement process for goods and
services available through HGACBuy. HGACBuy also
reviews purchase orders to confirm that the requested
services are in alignment with contract provisions.
Buying RCC's Services Has Never Been
Easier. Simply Follow These Four Steps:·Join HGACBuy by calling 800-926-0234.·Work with RCC to develop the scope of
services you need.·Review the professional services proposal from
RCC. Once accepted, RCC will submit the scope
of work and fee schedule to HGACBuy.·Receive the notice to proceed from HGACBuy,
and your agency and RCC can begin the project.
What Are the Benefits of Selecting RCC
Through HGACBuy?·Rapid Access to High-Quality RCC Services·Procurement Cycle Reduced by 90 - 120 Days·Negotiated Rates Reduce Time and Costs·No Need to Develop and Release an RFP·No Need to Read and Evaluate Numerous Proposals·Reduces the Risk of Sole-Source
Procurement Protests·Assistance From Professional HGACBuy Staff
CONTACT US
For more information about selecting
RCC through the HGAC program email
hgacbuy@rcc.com or contact your local
RCC representative:
MID-ATLANTIC:
Dominick Arcuri
804-353-0300
darcuri@rcc.com
MIDWEST:
Darek Wieczorek
502-370-4381
dwieczorek@rcc.com
NORTHEAST:
Nagah Ramadan
732-404-2400
nramadan@rcc.com
SOUTHEAST:
Kevin Lombardo
850-224-4451
klombardo@rcc.com
SOUTHWEST:
Greg Munchrath
281-999-1441
gmunchrath@rcc.com
WEST:
Tom Gray
909-881-0250
tom.gray@rcc.com
RCC Consultants – Supporting the public
safety community since 1983.
www.rcc.com
info@rcc.com
RCC Consultants Inc.
100 Woodbridge Center Drive
Woodbridge, New Jersey 07095
toll-free 800.247.4796
tel +1.732.404.2400
fax +1.732.404.2556
Who Can Take Advantage of the
HGACBuy Program?·Municipalities, Cities, Counties and State Agencies
- anywhere in the nation·Councils of Government ·Schools, School Districts, Colleges, Universities ·Hospitals and Hospital Districts ·Emergency Medical Services and Services Districts ·Volunteer Fire Departments and Rural Fire Prevention Districts ·Special Law Enforcement Jurisdictions ·Judicial Courts and Districts ·Emergency Communications Districts ·Utility Districts (MUDs, WCIDs, Irrigation, etc.) ·Authorities (Airport, Port, River, Water, Toll Road, etc.) ·Not-for-Profit Corporations [501(c)(3)] providing
government functions and services.
About RCC Consultants
RCC Consultants is a global telecommunications engineering
and consulting firm. For more than 25 years RCC has served
public and private sector clients in the assessment of needs,
planning, design, specification, project management,
implementation, testing and operational support of: ·Interoperable Voice and Data Radio Systems·Microwave and Optical Networks·Broadband Data Networks·Public Safety Information Systems ·VoIP and Telephony·Communications and Emergency Operations Centers·Next Generation 9-1-1 Systems·Regulatory Support of Wireless Systems·Radio Communications Sites and Facilities
About HGACBuy and the Houston-Galveston
Area Council
H-GAC is a regional council of governments, governed by a
board of 35 elected officials. The HGAC Board awards all
contracts for a variety of goods and services that are made
available for purchase by governmental entities nationwide
through the HGACBuy program
As a unit of local government Helping Governments Across
the Country Buy (HGACBuy), makes the governmental
procurement process more efficient by establishing
competitively procured contracts for goods and services, and
providing the customer service necessary to help governmental
entities achieve their procurement goals.
CITY OF COPPELL, TX PROPOSAL, 8-11-10
RCC CONSULTANTS, INC. – PROPRIETARY & CONFIDENTIAL PAGE 51
Section Attachments 6
Section 6—Attachments
¾ Exhibit #1 – Sample Facility Site Plan
¾ Exhibit #2 – Sample Dispatch Center Plan
Exhibit # 2 is a sample Dispatch Center Plan designed for an RCC client, wherein we
developed the Center in space available in a City Owned Building. This Center is currently
in operation in Hoover, Alabama (a suburb of Birmingham).
¾ Exhibit 3 – RCC Public Safety Brochure
¾ Exhibit 4 – Next Generation 9-1-1 Systems Consulting Brochure
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
City Manager
September 14, 2010
16
✔✔
PROCEDURAL
Consider approval of designating a voting delegate to the Annual Business Meeting of the National League of Cities
to be held Saturday, December 4, 2010 in Denver, CO and authorizing the City Manager to sign.
Staff recommends approval.
!NLC - 1 AR
WORK SESSION CONSENT REGULAR
DEPT:
DATE:
ITEM #:
AGENDA REQUEST FORM
ITEM TYPE:
ITEM CAPTION:
GOAL(S):
EXECUTIVE SUMMARY:
FINANCIAL COMMENTS:
RECOMMENDED ACTION: ACTION TAKEN BY COUNCIL:
City Manager
September 14, 2010
17
✔✔
PROCEDURAL
Consider appointments to the Texas Municipal League Intergovernmental Risk Pool Board of Trustees, and authorizing
the City Manager to sign.
Staff recommends approval.
!TML - 1 AR
AGENDA REQUEST FORM DATE: September 14, 2010
ITEM #: 18
CITY MANAGER'S REPORT
A. Project Update and Future Agendas.
Agenda Request Form - Revised 09/027 Document Name: %manrep
AGENDA REQUEST FORM DATE: September 14, 2010
ITEM #: 19
PUBLIC SERVICE ANNOUNCEMENTS CONCERNING ITEMS OF
COMMUNITY INTEREST AND NO COUNCIL ACTION OR
DELIBERATION IS PERMITTED
Agenda Request Form - Revised 09/02 Document Name: %mayorreport
AGENDA REQUEST FORM
DATE: September 14, 2010
ITEM #: 20
NECESSARY ACTION RESULTING FROM EXECUTIVE SESSION
Agenda Request Form - Revised 09/02 Document Name: %necessaryactionexec
CERTIFICATE OF AGENDA ITEM SUBMISSION
Council Meeting Date: September 14, 2010
Department Submissions:
Item Nos. 13, 14 and 15 were placed on the Agenda for the above-
referenced City Council meeting by the Police Department. I have
reviewed the Agenda Requests (and any backup if applicable) and hereby
submit these items to the City Council for consideration.
____________________
Police Department
Financial Review:
I certify that I have reviewed all the items submitted for consideration on
the Agenda for the above-referenced City Council Meeting and have inserted
any financial comments where appropriate.
____________________
Finance Department
City Manager Review:
I certify that I have reviewed the complete Agenda and Packet for the
above-referenced City Council Meeting and hereby submit the same to the
City Council for consideration.
____________________
City Manager
(or Deputy City Manager)