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BA 2016-07-13 CRDC City of Coppell, Texas 255 Parkway Boulevard _....�...�... ___ � Coppell,Texas CI 75019-9478 OFFELL ' A Meeting Agenda Coppell Recreation Development Corporation Wednesday,July 13,2016 6:30 PM 255 Parkway Blvd. Mark Tepper Karen Hunt President Biju Mathew Larry Jones Vice President Mahbuba Khan Secretary Marvin Franklin Notice is hereby given that the Coppell Recreation Development Corporation of the City of Coppell, Texas,will meet in the 2nd Floor Conference Room at 255 E. Parkway Boulevard. As authorized by Section 551.071(2) of the Texas Government Code, this meeting may be convened into closed Executive Session for the purpose of seeking confidential legal advice from the City Attorney on any agenda item listed herein. The purpose of this meeting is to consider the following items: Regular Session (Open to the Public) 1. Call To Order 2. Citizens' Forum 3. Approval of the Minutes: April 6, 2016 Attachments: April 6,2016 Minutes.pdf 4. Financial Report Attachments: 07.13.16 Financial Report.pdf 5. Consider and approve the FY 16-17 Proposed Budget and 2015 Annual Report. City of Coppell,Texas Page 1 Printed on 7/8/2016 Coppe| Recreation Development Meeting Agenda July 13.2O16 Corporation Attachments: 07.13.16 Bud 07.13.16 Proposed Budget FY 16-17.pdf 07.13.16 Annual R 6. Consider approval of entering into an agreement with Bib|iotheoa. LLC for the installation of Automated Materials Handling (AW1H) and Radio Frequency Identification (RF|O) for the CozbyLibrary and Community Connnnona, in the amount of$170,362 as budgeted for in the library expansion project; and authorizing the CROC President to sign any necessary documents. Attachments: 7. Consider approval for the purchase offurniture, fixtures and equipment for the Cozby Library and Community Connnnona, in the amount of $O33.583.88aarequested; and authorizing the CROCPresident tosign any necessary documents. Attachments: Staff Memo- FurnitureCRQC Furniture Overview FURNITURE PLAN O. Project Updates 3. Board President and Committee Report Adjournment The City of Coppell acknowledges its responsibility to comply with the Americans with Disabilities Act mf 1330. Thuo, in order to assist individuals with disabilities who require special services (i.e. sign interpretative services, a|ternativeaudim/vioua| deviceo, and amanuenses)for participation in or access to the City of Coppell-sponsored public programs, services and/or meetings, the City requests that individuals make requests for these services forty-eight(48) hours ahead of the scheduled program, service and/or meeting. To make arrangements, contact Vivyon V. Bowman, ADA Coordinator, or other designated official at (372) 3O4'3G33. mrTDD 1'OOO'RELAYTX, (1'OOO'73S'23O3). This agenda was posted mnthe City mfCmppe|| bulletin board atTown Center mnthis _________ day of 20 at by City of Coppell,Texas Page 2 Printed on 71812016 City of Coppell Texas 2pp Parkway Boulevard Co ell,Texas 75019-9478 Fip E L L x -vs Minutes Coppell Recreation Development Corporation Wednesday,April 6, 2016 6:30 PM 255 Parkway Blvd. Mark Tepper Marvin Franklin President Biju Mathew Larry Jones Vice President Mahbuba Khan Karen Hunt Secretary Notice is hereby given that the Coppell Recreation Development Corporation of the City of Coppell, Texas, will meet in the 2nd Floor Conference Room at 255 E. Parkway Boulevard. As authorized by Section 551.071(2) of the Texas Government Code, this meeting may be convened into closed Executive Session for the purpose of seeking confidential legal advice from the City Attorney on any agenda item listed herein. The purpose of this meeting is to consider the following items: Regular Session (Open to the Public) 1. Call To Order President Tepper called the meeting to order at 6:30 PM. Present were: Board Member Jones, Board Member Hunt, Secretary Khan, Vice President Mathew, and President Tepper. Staff included: Mike Land, Deputy City Manager; George Marshall, Civil Engineer; and Amy Swaim,Administrative Assistant to the City Manager. 2. Citizens' Forum There was no one present to speak during the Citizens' Forum. 3. Approval of the Minutes: February 10, 2016 Motion by Board Member Hunt,second by Board Member Jones to approve the City of Coppell,Texas Page 1 Coppell Recreation Development Minutes April 6, 2016 Corporation February 10,2016, minutes as presented. The motion carried unanimously. 4. Financial Report Mike summarized the financial report. 5. Consider approval of change orders to the Denton Tap and Sandy Lake Streetscape Project in the total amount of$269,532.33; $175,306.25 to Pavecon, Ltd., $24,312.08 to Oncor Electric, $54,418.00 to J.B. Electric and $15,496.00 to Trastar; as budgeted; and authorizing the CRDC President to sign any necessary documents. George Marshall summarized the request. He explained the design of the light poles and fixtures. He indicated the request is to add 23 more light fixtures on West Sandy Lake Road. Motion by Board Member Hunt,second by Board Member Mathew to approve the item as presented. The motion carried unanimously. 6. Project Updates Mike Land provided various project updates. 7. Board President and Committee Reports President Tepper reminded Board Members of the upcoming volunteer appreciation dinner. 8. Adjournment President Tepper adjourned the meeting at 7:08 PM. 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[n 0 0 (D Ft Al ft n F• ro n F`co co n �� N W r q� (D r: ^w 0 H a1 N W rn] S'r O O 0 0 sA O p) 0p a ti co O co d {j N W 0 w MS w U7 iP ro O r W U7 co a O W O O W .'S 0 N O O N m O O O O Uj 0 11. w 0 (D ct H O O O O H Cf] 00 O O C1 0000 w 9 r w �o LnL � n l0 6 d W W n t7� �P �3 O N ,(a r. iA a 'j E�3 co Ul O w Fln LFI O d 0 N O a% ls7 a H co O O OJ dUl O 0t N 0 0 O 0 N 0 OD 0 COPPELL RECREATION DEVELOPMENT CORPORATION SALES TAX REVENUE BONDS SERIES 2014-$29,025,000 AS OF MARCH 31,2016 DEPT AMOUNT OTHER TOTAL AMOUNT PAID AMOUNT AVAILABLE PROJECT NO ISSUED REVENUES FUNDS TO DATE ENCUMBERED FUNDS --------------------------------- ---------------------------------- -- ----------------------------------------------- ------------------------------------------------------------------ CRDC-SALES TAX 632 COST OF ISSUANCE $178,867.04 $ 178,867.04 $ 178,867.04 $0.00 $0.00 COST OF INSURANCE $32,555.41 $ 32,555.41 $ 32,555,41 0.00 0.00 INTEREST INCOME/PREMIUM $ 1,109,733.43 A 1,109,733.43 0.00 0.00 1,109,733,43 ANDY BROWN PARK $ 15,000,000.00 600,000.00 15,600,000.00 651,408.32 20,732,401.68 (5,783,810.00) LIFE SAFETY PARK 3,025,000.00 810,609.00 3,835,609.00 1,041,156.92 4,492,688.53 (1,698,236.45) DRAINAGE-WOODRIDGE 2,200,000.00 0.00 2,200,000.00 0.00 0.00 2,200,000.00 STREETSCAPE 4,800,000.00 400,000.00 5,200,000.00 1,089,126.47 3,323,010.11 787,863.42 TRAILS 4,000,000,00 0.00 4,000,000.00 373,952.26 27,580.99 3,598,466.75 ----------------------- ---------------•----------------------------- ------------------------- ------------------------------------------------- $29,025,000.00 $3,131,764.88 $32,156,764,88 $3,367,066.42 $28,575,681.31 $214,017.15 COPPELL RECREATION DEVELOPMENT CORPORATION SALES TAX REVENUE BONDS SERIES 2014-$29,025,000 AS OF MARCH 31,2016 FOOTNOTE A AMOUNT OF INTEREST/SURPLUS EARNED $ 1,109,733.43 FOOTNOTE B TRAILS GRAPEVINE CREEK TRAIL $ 214,300.00 S.COPPELL TRAIL 187,233.25 401,533.25 to :E� � � HGD � G� t7H =] [l� HVI H W 13 ti G w r wn �iwmm ::jw �31 9 �oH0 � tL 3LQ m Llwwnw00) H cr (D bdO � •• H LQ co ru x H 0 P."0 �Do ho rt rl 0 m m 0 G.l � •• � M rt �l w m r O n 0 o m rt m rt m m LTJ rt w ti 0 w t rt < 1 it w by m P. n rZ� �vw Fl- �3F• m rwHmH 0 �30r• 3' pent Nwrtw w ro Nm (D m m (Drt w n nwu) rno t � � 0 �F - m m �SF�10 d mmnm w rt I r, In mCH n0C 0 rt 0 F' ] N• �y O 0 [M q LQFl O w Fi 0 N• H Fl 0 N. 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[IJ (D Ol ul N N 0 0 0 U1 rA 0 0 0 00 �P 0 0 0 0 0 0 0 Ln 00 �. �-.h (D O H W O O O M < O O O lit < d 0 0 0 0 0 0 to w (D11 Id r• K �y K (D Pl Lx7 SU N• lD N N H H N N � ~ rt co In Y N O In N � p (D F,- O N Y Y J .1 O WCr ,� O 0 0 p N N L'i W J co H ' N aP to Y H Ul Wto H d N rr (D O w 'A O P o N 0 0 07 O l4 0 (DK(D IN rn O d (n O O O o N Y ct 0) 01 O N O N 0 0 0 0 rn rn tz} r• K 0 �3 O ¢ m ((DD w n Y91 w 0 N N co In Ln H Y H tp o w Ul r-' � rn (D �a cow Y rn -3 o n (n Y >A o 00 F•' b O l0 sA o w O w O -] O O O � r� 0 00 0) O N O 'CO Ort K W N O W 0 rn O J O d d (D n rr m Y 'l� Ln N W (D r• (n (Q rn co In w n (n (n -r lD n7 O 00 W (n to OH (D ,n P frl t ¢ 0rnl d O W W (31 WH d fes-] �y r wa w w by O• w 0 Ln O O F� 00 0 0 N O o 0 o o O N w 01 J CHsJ '.3 100000 �30000 -j 0 0 0 O o rA 0 0 0 d �P W O O O O O d d to N COPPELL RECREATION DEVELOPMENT CORPORATION SALES TAX REVENUE BONDS SERIES 2014-$29,025,000 AS OF APRIL 30,2016 DEPT AMOUNT OTHER TOTAL AMOUNT PAID AMOUNT AVAILABLE PROJECT NO ISSUED REVENUES FUNDS TO DATE ENCUMBERED FUNDS ------------------•----------------------------- --------------------------- -.......------------------------------------------. .. ------------------------------------------------------------------- CRDC-SALES TAX 632 COST OF ISSUANCE $178,867,04 $ 178,867.04 $ 178,867.04 $0.00 $0.00 COST OF INSURANCE $32,555.41 $ 32,555.41 $ 32,555.41 0.00 0.00 INTEREST INCOMEIPREMIUM $ 1,913,224.32 A 1,913,224.32 0.00 0.00 1,113,224.32 ANDY BROWN PARK $ 15,000,000.00 600,000.00 15,600,000,00 1,510,333.12 19,873,476.88 (5,783,810.00) UFE SAFETY PARK 3,025,000.00 810,609.00 3,835,609.00 1,301,683.29 4,232,162.16 (1,698,236.45) DRAINAGE-WOODMDGE 2,200,000.00 0.00 2,200,000.00 0.00 0.00 2,200,000.00 STREETSCAPE 4,800,000.00 400,000.00 5,200,000.00 1,790,339.06 2,797,103.77 612,557.17 TRAILS 4,000,000.00 0,00 4,000,000.00 375,142,51 26,390.74 3,598,466.75 -------------- ------------------------------------...-..------ ---- ----------------------------------------------- ------ $29,025,000.00 $3,135,255.77 $32,160,255.77 $5,188,920.43 $26,929,133.55 $42,201.79 COPPELL RECREATION DEVELOPMENT CORPORATION SALES TAX REVENUE BONDS SERIES 2014-$29,025,000 AS OF APRIL 30,2016 FOOTNOTE A AMOUNT OF INTEREST/SURPLUS EARNED $ 1,113,224.32 FOOTNOTE B TRAfLS GRAPEVINE CREEK TRAIL $ 214,300.00 S.COPPELL TRAIL 187,233.25 401,533.25 T H E • C I T Y • O F COFFELL X A g 1 $ 0 MEMORANDUM To: CRDC Board Members From: Mike Land, Deputy City Manager Date: July 13, 2016 Reference: CRDC FY 2016-2017 Proposed Annual Budget and Report 2030: Community Wellness and Enrichment Attached please find a copy of the proposed CRDC Budget for FY 2016-2017. Please note that CRDC 1, CRDC 2 and Debt Summary constitute the entire CRDC Budget. After this coming fiscal year it is my understanding that CRDC 1 will no longer be in existence and beginning in Fiscal Year 2017-2018 everything will be referred to just as CRDC. Jennifer Miller, Finance Director for the City of Coppell will be present Wednesday night July 13 to present the proposed budget and answer any questions. Additionally, attached please find a summary/annual report of actions taken between January 1, 2015 and December 31, 2015. Recall that CRDC actions are only taken after the Coppell City Council has approved the project and forwarded it on to the CRDC for final approval and funding. This report will be provided to the City Council as part of their overall 2016-2017 budget approval process. City of Coppel[ Recreation Development Corporation#1 Special Revenue Fund Summary The Coppell Recreation Development Corporation#1 special revenue fund is restricted for improvements and maintenance to specific recreation facilities. Revenues came from the%%sales tax until voters authorized to expand the uses and the CRDC#2 was started, There are no budgeted expenditures for FY2017. Actual Adopted FY 16 Budget FY 17 Budget Description 2014-15 2015-16 Amended Proposed Sales Tax $ 83,232 $ 0 $ 0 $ 0 Sales Tax Recovery 0 0 0 0 Contributions 0 0 0 0 Interest Income 2,901 1,000 1,000 0 Total Revenue $ 86,133 $ 1,000 $ 1,000 $ 0 Supplies $ 6,152 $ 0 $ 0 $ 0 Maintenance 0 0 0 0 Services 462,727 0 81,400 0 Capital Outlay 2,492,895 0 410,953 0 Cransfer Out 0 0 0 Proposed Amendment 0 0 57,404 0 Total Expenditure $ 2,961,774 $ 0 $ 549,757 $ 0 Fund Balance Beginning Balance $ 3,447,467 $ 571,826 $ 571,826 $ 23,069 Ending Balance $ 571,826 $ 572,826 $ 23,069 $ 23,069 2016-17 Revenues 2016-17 Expenditures No budgeted revenues for No budgeted expenditures for FY 16-17 FY 16-17 City of Coppell Recreation Development Corporation#2 Special Revenue Fund Summary The Coppell Recreation Development Corporation#2 special revenue fund is restricted for improvements and maintenance to specific recreation facilities,trails, drainage,and streetscapes. Revenues come from the expanded%%sales tax authorized by voters in 2013. The Life Safety Park Manager originally budgeted in this fund is now budgeted in the General Fund. The only budgeted expenditure in FY2017 is for the transfer to the General Fund. Actual Adopted FY 16 Budget FY 17 Budget Description 2014-15 2015-16 Amended Proposed Sales Tax $ 6,519,572 $ 6,811,934 $ 6,811,934 $ 7,565,481 Sales Tax Recovery 20,008 0 0 0 Contributions 0 0 0 0 Interest Income 621 500 500 2,500 Proposed Amendment 0 711,402 0 Total Revenue $ 6,540,201 $ 6,812,434 $ 7,S23,836 $ 7,567,981 Salary& Benefits $ 0 $ 45,905 $ 49,905 $ 0 Maintenance 0 0 0 0 Services 1,700,182 0 1,075,906 0 Capital Outlay 1,739,375 0 6,359,264 0 Transfer Out 2,317,984 2,384,177 2,384,177 2,647,918 Proposed Amendment 0 0 288,864 0 Total Expenditure $ 5,757,541 $ 2,430,082 $ 10,158,116 $ 2,647,918 Net 782,660 4,382,352 (2,634,280) 4,920,063 Fund Balance Beginning Balance $ 920,630 $ 1,703,290 $ 1,703,290 $ (930,990) Ending Balance $ 1,703,290 $ 6,085,642 $ (930,990) $ 3,989,073 2016-17 Revenues 2016-17 Revenues Transfer Sales Tax Out 99.971 100.00% 00 411im Interest Income 0.03% City of Coppell Recreation Development Corporation Debt Service Fund Summary The Coppell Recreation Development Corporation Debt Service Fund is to account for the payment of principal and interest on the City's CRDC debt. Revenues are from the CRDC%%sales tax and only the minimum necessary to pay the debt obligations. Expenditures for FY2017 are only the scheduled debt payments. Actual Adopted FY 16 Budget FY 17 Budget Description 2014-15 2015-16 Amended Proposed Bond Proceeds $ 2,888,137 $ 0 $ 0 $ 0 Sales Tax 1,953,359 1,949,725 1,949,725 1,954,719 Interest Income 248 50 50 500 Total Revenue $ 4,841,744 $ 1,949,775 $ 1,949,775 $ 1,955,219 Services $ 4,841,496 $ 1,949,719 $ 1,949,719 $ 1,954,719 Total Expenditure $ 4,841,496 $ 1,949,719 $ 1,949,719 $ 1,954,719 Net 248 56 55 5061, Fund Balance Beginning Balance $ 77,133 $ 77,381 $ 77,381 $ 77,437 Ending Balance $ 77,381 $ 77,437 $ 77,437 $ 77,937 2015-16 Revenues 2015-16 Expenditures Interest Income 0.03% Ow 400 Sales Tax Services 99.97% 100.009/. Coppell Recreation Development Corporation 2015 Annual Report The following projects were funded and awarded in 2015 1/6/2015 Approved Erosion Control at Wagon Wheel Tennis Center—RLM Earthco, Inc - $168,781.25 Status—Complete 2/17/2015 Approved Denton Creek Bridge @ AB East—Core Construction -$2,455,315.00 Status—Complete 6/2/2015 Approved South Coppell Rd. Connector Trail—Apex Construction -$179,308.00 Status—Complete 8/4/2015 Approved 2015-2016 CRDC Annual Budget Approved Library movers and storage—Premier Install and Movers—$110,268.22 Status—Initial move and storage completed(50%) Approved Hike and Bike Trail/Freeport Parkway—Tiseo Paving -$213,080 Status—Complete Approved Sandy Lake/Denton Tap streetscape enhancements—Pavecon, Ltd. - $3,873,105.47 Status—50% 9/23/2015 Approved Guaranteed Maximum Price for Cozby Library and Community Commons - Thos. S. Bryne, Ltd -$5,898,580 Status—68%complete as of lune 20, 2016 11/11/2015 Approved Guaranteed Maximum Price for Life Safety Park—EMJ -$5,402,869.00 Status—41%complete as of June 20, 2016 Approved audio visual equipment for Cozby Library and Community Commons—Lantek Communications -$138,525.94 Status—linked to Cozby Library and Community Commons project completion Approved installation of audio visual equipment for Cozby Library and Community Commons—NEMA 3 Electric-$58,225.15 Status—linked to Cozby Library and Community Commons Project T H E , C 1 T Y • 6 F COPPELL T � u E h'r q MEMORANDUM To: Coppell Recreation Development Corporation From: Vicki Chiavetta, Director of Library Services Date: July 6, 2016 Reference: Consider approval of entering into an agreement with Bibliotheca, LLC for the installation of Automated Materials Handling (AMH) and Radio Frequency Identification(RFID)for the Cozby Library and Community Commons, in the amount of $170,362 as budgeted for in the library expansion project; and authorizing the CRDC President to sign any necessary documents. 2030: Sustainable City Government: Excellent City Services with High Level of Customer Satisfaction Community Wellness and Enrichment: Community Gathering Places, Community Education Programs and Support of Top Quality Schools Introduction: An Automated Materials Handling (AMH) and Radio Frequency Identification (RFID) system has been part of the library's Five Year Plan since FY12/13 and was included in the technology fund as part of the overall project budget for the expansion of the library. Following a Request for Proposal process,the library evaluated the respondents and recommends Bibliotheca,LLC as the vendor whose product will meet the needs of the library. Analysis: In 2010 the library began researching technology designed to increase efficiencies in collection management workflow as circulation continued to increase while staffing levels remained the same. RFID and AMH systems were beginning to be utilized by libraries to achieve improvements in reducing the time it takes to check materials in and out,increasing accuracy of check in, sorting items to speed their return to the shelves, and enhancing inventory management.At the time,this technology was still very expensive and was only gradually being adopted by libraries. A cost estimate at that time for the Coppell Library was over $450,000. In addition, the library facility did not have the optimal space requirements for the equipment necessary for AMH. 1 In 2012, the library conducted a strategic plan process that resulted in several goals related to technology,including RFID. These goals are: • Evaluate and implement emerging technologies for patrons and staff • Build and maintain technology infrastructure to provide quality library services including an RFID inventory management system • Flexibility throughout the facility In FY12/13, the library included RFID in the Five Year Plan in conjunction with an expansion of the library. By this time, more libraries were beginning in install RFID/AMH systems to improve workflows and the cost of the systems was gradually becoming more affordable with a higher return on investment. In 2014, when planning for the library expansion project began, staff surveyed area libraries to determine who was using RFID/AMH and learn about the pros and cons of this technology. Costs had come down significantly by then,making the inclusion of RFID in the project more economically viable. As a result,the library was designed to include the space needed to implement an RFID/AMH system. This technology provides the library and the community with the ability to check in materials from the drive up book return, activate security, and sort items, ultimately reducing the time it takes to return books to the shelves. RFID self-check machines benefit patrons by speeding up check out, reducing long lines during peak business hours, and protecting privacy during checkout. Staff workload reductions include processing more items in a shorter period of time with less handling, accurate multi-item self-check circulation in the patron's preferred language, book returns that automatically check-in items and remove them from patron accounts within seconds, and automatic sorting that distributes material to multiple bins in a fine sort for re-shelving and shorter "return to shelf' periods. Circulation staff can be re-deployed to the public floor to provide direct customer service to patrons. Utilizing this technology also builds capacity for future growth in circulation for years to come by stabilizing staffing needs. Legal Review: Agenda item was reviewed by Julie Dosher on June 29, 2016. Fiscal Impact: The Radio Frequency Identification/Automated Materials Handling system is included in a technology fund of $225,000, which is part of the overall expansion project budget. Funds will be provided by the 1/2% CRDC Sales Tax and the General Fund designated Fund Balance. Beginning in 2018, ongoing annual maintenance costs will be approximately $18,990. Recommendation: The Library Department recommends approval of this item. Approval of this item by the City Council will be requested during their meeting scheduled for July 12, 2016. 2 r Emir W vote I� Proposal for Cozby Library and Community Commons RFID Conversion Submittal date: April 26, 2016 bibliothecd + 3M the best of bath worlds Table of Contents ExecutiveSummary...................................................................................................................... 6 StrategicVision..................................................................................................................................6 OutstandingService.........................................................................................................................6 Easingthe Transition .........................................................................................................................6 Maximize Digital Collection.............................................................................................................6 6. Training and Service Requirements ..................................................................................... 50 7. Installation Requirements ...................................................................................................... 51 8. Warranty and Service Requirements................................................................................... 51 PricingTable................................................................................................................................ 54 MaintenanceCosts.................................................................................................................... 55 Appendix..................................................................................................................................... 56 Company Background and Experience................................................................................. 57 Financial....................................................................................................................................... 57 Facilities........................................................................................................................................ 57 Legal............................................................................................................................................. 57 TechnologyExpertise ................................................................................................................. 57 Location of Manufacturer......................................................................................................... 58 CompanyLeadership................................................................................................................ 59 Bibliotheca Project Team .......................................................................................................... 60 References .................................................................................................................................. 61 ProposedSolutions ..................................................................................................................... 63 smartlabelTmRFID Tags...................................................................................................................63 PAD Staff Workstation Model 895/896..........................................................................................68 Mobile Conversion Station Model 812.........................................................................................70 USB-Conversion Station Kit Model 815..........................................................................................71 Detection System Model 9100 Series ...........................................................................................73 CommandCenter..........................................................................................................................74 SelfCheckR-Series...........................................................................................................................75 DigitalLibrary Assistant...................................................................................................................77 CommandCenter..........................................................................................................................82 Implementation .......................................................................................................................... 83 Management of System Implementations............................................................................. 83 Considerations ................................................................................................................................83 Installation Responsibilities.............................................................................................................84 AcceptanceTests...........................................................................................................................84 Timeline & Approach .....................................................................................................................85 Customer Account Management........................................................................................... 89 Concerns and support issues ........................................................................................................89 Reporting on the quality of services.............................................................................................89 ProjectManagement ................................................................................................................ 90 Roles and Responsibilities:..............................................................................................................90 General............................................................................................................................................90 SolutionSet-Up ................................................................................................................................90 Deliveryand Installation.................................................................................................................90 Formulating the Project Plan.........................................................................................................90 Training.........................................................................................................................................93 TechnicalTraining...........................................................................................................................94 StaffTraining................................................................................................................................ 95 Documentation .......................................................................................................................... 96 Service & Support....................................................................................................................... 97 WebSupport Portal.................................................................................................................... 97 HelpDesk..................................................................................................................................... 97 AMHDrawings............................................................................................................................. 99 SampleSLA................................................................................................................................ 100 Confidentiality and limited use The content of this proposal is strictly confidential and is not to be passed to,or transferred by any means, in whole or in part, to any third party without the express and prior written authority of Bibliotheca. Accuracy of RFP and warranties The information contained in this document represents Bibliotheca's current view of the planned RFID deployment. The RFID industry is particularly dynamic, and Bibliotheca's proposal must constantly be updated to reflect changing market conditions,technologies,and standards.This document must not be interpreted as a commitment on the part of Bibliotheca,and Bibliotheca cannot guarantee the accuracy of any information contained in this report after the date of its publication.This document is intended for informational purposes only,and Bibliotheca offers and makes no warranties,express or implied, in this document, unless clearly stated. Products, logos, and company names contained within this report may be the trademarks of their respective owners,and where this is the case,these are acknowledged. All rights reserved: Bibliotheca,LLC DBA Bibliotheca,2016 bibliothecca + 3M the best of both worlds April 26, 2016 Victoria Chiavetta Director William T. Cozby (Coppell) Public Library 500 Southwestern Boulevard Coppell, Texas 75019 Re: RFP for Cozby Library and Community Commons RFID Conversion Dear Victoria, The Coppell Public Library wants to transition to RFID and reap its many benefits: self-checkout for your patrons and increased efficient workflows for your staff. Another great feature of transitioning to RFID and implementing our SelfChecl Kiosks is increasing visibility for your 3M Cloud Library directly to your patrons. Your patrons will be able to check-out digital books from the Cloud Library directly from our kiosks, increasing the Cloud Library usage rates. Bibliotheca has a thorough understanding of the Coppell Public Library challenges. Based on our understanding of your needs, we have designed an RFID and AMH solution that will maximize self-service usage rates and enhance patron service. With more than 45 years as a library-only vendor, we will provide the following: • Increased Patronage. Our revolutionary SelfCheckTM QuickConnect Interface allows you to better connect patrons with the Coppell Public Library and its community. With the help of the Patron Promo tool, your patrons are more likely to take advantage of library services and events.And, the Recommended Reads tool helps your patrons' plan their next reads and visits to your library. Combined, these tools help drive circulation. Our user interface is also configurable to leverage your existing branding strategy for your community. • Maximized Self-checkout Usage. With the help of the SelfCheckTM System, you will achieve your strategic project goals. The intuitive user interface makes self- checkout quick and simple for your patrons.This leads to satisfied patrons and return visits. Maximizing patron self-service means your staff will have more time to assist patrons with the services they value most. • Quiet and Effective AMH. Our AMH system is noise level rated for library use - providing your staff a quiet and comfortable working environment. The highly accurate sorting of returned materials virtually eliminates the need for your staff to manually resort materials. • Guaranteed System. The Coppell Public Library can rest assured that our products will efficiently and smoothly interact with your existing 3M equipment. In October 2015, OEP purchased 3M Library Systems, but the same products and people are available to our patrons. If the Coppell Public Library is not completely satisfied with the performance of our proposed RFID and AMH Systems within one year of installation,you may return the systems for a complete refund. That is our guarantee to you. www.bibliotheca.com, page bibliothecca + 3M the best of both worlds Another great benefit of choosing Bibliotheca to be Coppell Public Library's RFID partner is that we have worked on previous projects with the chosen Architect, Hidell Associates. Bibliotheca has worked with Hidell Associates on the Farmington Public Library, in New Mexico. We look forward to building on our partnership with the Coppell Public Library for all its current and future RFID and AMH needs. If you have any questions, please contact me. Sincerely, Shawn Brumley Business Development Manager 877-207-3127 ext. 375 s.brumley@bibliotheca.com www.bibliotheca.com, page b a the best of both worlds f ' -r.,;-7- ; '�J"11,7 IL Executive Summary , � - bibliothecca + 3M the best of both worlds Executive Summary As libraries around the world know, our proposed RFID System is very easy to use and highly efficient. Such benefits give your staff more time to work on your library system's new public service activities. Additional benefits to choosing Bibliotheca as your RFID partner include: Strategic Vision. Shawn Brumley, your Bibliotheca account representative, and our project team will provide your staff with expert advice regarding your current and future library technology needs. This includes a thorough assessment of your branch footprints and staff needs. The result is a detailed roadmap that includes the best location and configuration of your products- helping to increase product visibility to maximize usage by your patrons. Outstandinq Service. You can trust our technicians to be onsite quickly to keep your RFID equipment running at peak performance. We have technicians in and around your area that are specifically trained on our RFID products. And, our technicians carry the most commonly used parts in their service vehicles. This ensures prompt onsite repairs. In addition, we have a 24/7 hotline to answer any of your questions. Unmatched Security. We offer high-performance, ISO-compliant RFID tags that reliably detect items throughout your collection. And, our Detection System gates greatly enhance materials security-minimizing unauthorized removal of print and multi-media items from your library.With the addition of our Command Center software, your staff is alerted when unauthorized materials are removed from your libraries. Easinq the Transition. We specialize in change-management services. Our dedicated onsite team takes the time to ensure your staff is comfortable with its new RFID System. And,we help guide your team members as roles expand so they can help patrons with the services they value most. Our team's job is not done until your staff is completely satisfied. Maximize Digital Collection. Now there is yet another way to drive circulation of the Cloud Library. The Recommend Reads tool on the QuickConnect Interface now lets patrons browse, check out or put eBook and eAudiobook titles on hold - directly at the SelfCheckTM System unit. And, your staff can easily promote any categories from the Cloud Library digital book shelves, such as local authors, monthly best sellers, children's categories, etc. Please see the following pages to see how our RFID solution will revolutionize the Coppell Public Library, its patrons, and staff. bibliothecca + 3M the best of both worlds Model 895 Pad Staff Workstation ✓ "Plug-and-play" technology ✓ Staff use the same ILS screens they've always used, with added integration of RFID ✓ Minimum 8 inch read range ✓ No additional mouse clicks required by staff Digital Library Assistant For inventory management, we recommend our Digital Library Assistant ✓ Lightweight, ergonomic design that packs a punch: can read books as thin as 1/8th thick at a rate of ten per second ✓ Touchscreen with programmable keys ✓ Powerful battery that lasts seven hours, with only 4 hours downtime to recharge at night ✓ Powerful software comesp re-installed, which allows staff to upload multiple lists of desired items directly from your ILS www.bibliotheca.com, page bibliothecca + 3M the best of both worlds Security Gates To protect your collection, we recommend our Model 9100 Security Gates. ✓ 18 to 20 inches bi-directional read range-one of the most powerful in the market ✓ Attractive clear corridor design ✓ Several options for alarm lighting colors ✓ ADA-compliant Variety of flexible mounting options for your library's needs: direct mount, buried cable, or base plate ✓ All options are configured by staff, which include: lighting options (including color and intensity), alarm level noises, and alarm settings based on direction of travel (in/out) For self-checkout stations, we recommend our R-series. For Coppell Public Library, we specifically our Tabletop version to integrate into the library's current design and furniture. ✓ The complete solution: integrated barcode reader, RFID reader, 22" touchscreen monitor, and payment solution with a receipt printer 0 Homp a Hefp Ff ✓ Easy-to-use interface, designed for library patrons .� ✓ Frees up staff to complete other tasks ✓ Integrated payment ✓ Real-time integration with your ILS www.bibliotheca.com, page bibliothecca + 3M the best of both worlds RFID Tags For RFID Books tags, we recommend the smartlabelT"' 100 RFID tags. ✓ Fully ISO compliant ✓ Guaranteed for the life of the item that it's affixed to ✓ Keeps every book or magazine in your collection safe and secured ✓ Only 2x2" ✓ Can be clear, or made with pH-neutral paper For multimedia items, we recommend our Stingray tags. ✓ Fully ISO compliant ✓ Guaranteed for the life of the item that it's affixed to y A ✓ Keeps every CD/DVD in your collection safe and secured Mobile Conversion Station For Conversion Stations, we recommend the Mobile Conversion Station. These carts are slim, mobile carts that are designed for wireless tagging in the stacks. Hundreds of libraries across the United States have used these carts and our conversion process to convert their entire collections: big and small. ✓ Developed for fast mass conversions ✓ Battery with 8 hours of power ✓ Includes everything you need: tag dispensers, laptop, loo N barcode scanner, and an RFID pad ✓ No ILS connection required ✓ Available for lease and purchase a EJ bibliothecca + 3M the best of both worlds All of these stellar products come backed with our support, professional project management, and transitional training. Our solution for Coppell Public Library has many facets that are not immediately obvious to patrons, or even to staff. But it's these facets that set us apart from the competition: our support team, project management team and implementation, and software solutions that keep our products running at peak efficiency. • Real-time Interface to the ILS: When required,all of our products will integrate seamlessly with your ILS, Polaris, via a SIP2 connection. This protocol ensures that all of our products will connect with your ILS to ensure that all transactions are uploaded and automatically your patrons' items, fines, holds, and more. • Transition Training: Training is provided for the initial implementation at no charge. Onsite installation and training will take place once Bibliotheca has delivered all hardware and software. Trainers will not leave the premises until the library agrees that staff is up and running.We aim to deliver a comprehensive training program to optimize staff refocus to customer service. • Professional Project Management: Bibliotheca will assign a project manager, who will consult with the library to ensure that the perfect product mix is decided upon, installation is seamless, training is effective, and ongoing support remains a priority. Our project manager will meet with your staff to develop a plan that enables you not only to have a smooth transition to RFID, but also to take advantage of the capabilities that RFID offers. Our team will review floor plans to better understand how to work within your space. This site plan help determine implementation recommendations. • Product Support: The solution will be maintainable throughout the life of the equipment while the Library has a support contract. Bibliotheca can offer a number of options, including annual maintenance with no signed contract, annual maintenance with a signed contract, and even prepaid maintenance, with discounts of up to 200. • Support and Maintenance: Our products are backed with installation and training, project management, and support, provided through our help desk. With our telephone and web-based support, should a library ever experience a problem, technicians are able to provide knowledge and guidance. • Best Warranty in the Industry: Bibliotheca is offering a two year warranty at no additional cost, with the hope that this will eliminate any perceived risk the library might have in selecting Bibliotheca as its technology partner. • 1007o System Performance Guarantee: Should you decide that our solutions do not meet your expectations, we will refund the purchase price of the system. In addition, please note that the first year of maintenance and support is included in the purchase price of the system. www.bibilotheca.com, page 10 bibliothecd+ = the best of both worlds _ r 1 I 1 , 11 If M I IP s� Specifications bibliothecca + 3M the best of both worlds Section Requirement Vendor Code and Notes General (C, D, DV, P, N) Requirements 5.3.1 All system C components must be UL, CE, and FCC Part 15- Certified; SIP2, RS- 232 TCP/IP Ethernet 10/100/1000 and 802.11 b/n (wireless) compliant. 5.3.2 The proposed C system and all its components must Our products integrate with your ILS via a SIP2 be entirely connection. compatible with, and in no manner interfere with, the integrated library system, its computer clients, reporting criteria, day end processes, back up process or other components. 5.3.3 Proposed system C must provide application- Our proposed products each have its own specific software specific software, and can be monitored in our to incorporate all Command Center Software. hardware (detection systems, staff station readers, cataloging stations, patron self-check stations, inventory wand and book return system), the www.bibliotheca.com, page bibliothecca + 3M the best of both worlds circulation RFID tags and any other RFID related hardware into the system. 5.3.4 Proposed system C must interface with the Library's existing automated library system using SIP2 protocol. 5.3.5 Proposed system C must not interfere Our products will not interfere with any other with other equipment. equipment, automated library system clients or PCs that may be nearby. 5.3.6 Proposed system C must be able to connect through Library's Ethernet network via wired connector and/or secured wireless network. 5.3.7 RFID system must C be upgradeable for changes in We are compliant with all of the current ISO technology, such standards. as, but not limited to; tag size and function. 5.3.8 Vendor must work C with the integrated library system vendor to resolve any RFID- ILS functionality problems. 5.3.9 Proposed system C must be capable of working with www.bibliotheco.com, page 12 bibliothecca + 3M the best of both worlds the latest version of Polaris. 5.3.10 RFID system must C be ISO 28560-1 and ISO 28560-2, 18000-3 Mode 1 complaint 5.4 Vendor Information 5.4.1 Provide a brief Bibliotheca has two offices in the United States, description of and more throughout the world, originating in your company Switzerland. Our US operations were incorporated including the in Delaware in 2011 . We have over 45 years of name(s) of its experience creating and perfecting RFID and owners and/or AMH solutions for libraries. Our current proposed principal officers, products have been in US libraries for date of origin approximately the last 10 years, with hundreds of and/or satisfied customers in every state. incorporation, length of time in the library automation field, and length of time supporting the System being bid in response to this RFP. 5.4.2 How many FTEs In our two US offices, approximately 150 fulltime work for your employees. company? 5.4.3 What is the Approximately 25% make up our sales team; 25% percentage l 25%support; and 25% in other various areas. breakdown of staff among sales, R&D, support, and other vendor functions? 5.4.4 Identify the We will have at least three people who will be a number and point of contact at all times for your various needs location of sales for project fulfillment. They will be located out of and support our Atlanta or Minneapolis office. personnel accessible to The Library. www.bibliotheca.com, page 13 bibliotheca + 3M the best of both worlds 5.4.5 If your company is currently for sale or involved in any Bibliotheca is not currently for sale or involved in transactions to any transactions to be acquired by another expand or to be company. However, bibliotheca has recently acquired by expanded to include the former company 3M another Library Systems. For more information, please see organization, our answer below. explain. 5.4.6 If your company In October 2015, 3M Library Systems was acquired has been by One Equity Partners, which heads up the involved in a Bibliotheca Group. The new Bibliotheca Group will reorganization, combine the best assets of each company to acquisition, or help libraries captivate their communities, merger in the last providing innovative library-focused products. three (3) years, Each company brings unique services to the explain. market, which combined will provide libraries with an unparalleled portfolio of solutions to help them serve their community at home, at the library and on the go. Between the four companies, we share nearly a century of experience providing self-service solutions to libraries. 5.4.7 If your company Our company has not been involved in any has been litigation procedures within the last three years. involved in the last three (3) years in public litigation with a client or a third-party vendor related to the System that is being bid in response to this RFP, explain. 5.4.8 Describe your We have installed, maintained and supports firm's experience hundreds of AMH products across the United in providing States. We have found many solutions for our automation customers, whether it's a 3-bin system or a 20 bin, services to mid- multi-branch solution. sized public libraries. Be specific. 5.4.9 Describe your With our two product line offerings, no other position in the company can offer the full suite of RFID products RFID marketplace. for libraries that bibliotheca can. www.bibliotheca.com, page 14 bibliothecca + 3M the best of both worlds 5.4.10 How many years For more than 45 years. has your company worked within the library automation industry? 5.4.1 1 Describe your Bibliotheca is constantly evaluating our current company's product offering, to determine what needs the commitment to library market currently possesses. Because we product can offer more RFID, AMH, and digital products development in for libraries, more than any other company in the the last three market, we have evaluated what we can offer to years. our potential and current customers. With our newest product line addition, we continued 3M Library Systems vision and goals with products like 3M Cloud Library. 5.4.12 How long has the For more than 10 years. System that you are bidding in response to this RFP been actively marketed? 5.4.13 How does your Bibliotheca actively participates in the company actively development and use of industry standards in participate in the many ways. We utilize SIP to connect our RFID development and products with a library's ILS; we are compliant use of industry with every ISO standard standards? 5.4.14 Name the System We are proposing several different products; that you will bid in please see the Executive Summary in our proposal response to this for product descriptions and to see how RFP and describe bibliotheca will solve problems for Coppell Public it in several Library. succinct paragraphs. 5.4.15 State the dates C and general content of the last From the last major update to Iiberrm software, three general dated 29 May 2015: the main feature for that releases or major release was an added option to disable manual upgrades of that typing of patron barcode. System. Our revolutionary smartlocker-rm received an overhaul with lots of product upgrades, such as having the RFID antenna directly in the aperture instead of using a separate smartserveTm 400; another huge update to ours stem is of course www.bibliotheca.com, page 15 bibliothecca + 3M the best of both worlds the introduction of the 3M Cloud Library. Adding Cloud functionality to our products is an on-going project. 5.4.16 How many We have hundreds of happy customers across customers are the United States who are currently utilizing all or a currently running mixture of our proposed system for Coppell Public production Library. versions (not experimental or test versions) of the System that is being 5.4.17 List libraries of C similar size and characteristics to For references, please see the Reference section Purchaser that in our proposal. are currently using the System. Identify a central contact person for each, including name, address, telephone number, and email address. 5.4.18 If customized N/A code is required, this source code No such customized code is required. must be included in future upgrades of the software and must be fully documented by the vendor. 5.5 Self- Check Units 5.5.1 Proposed system's C RFID self-check units must be able to read item specific identification numbers, communicate to www.bibliotheco.com, page 16 bibliothecca + 3M the best of both worlds the host circulation system to update the Library's inventory, and turn the security bit off. 5.5.2 Option must be C available to notify a staff person whenever a patron is blocked in any part of the transaction. Notification should be done in the form of a pop-up window that appears on a designated staff computer. 5.5.3 Proposed system C must be dual function - capable of processing RFID tags or item bar codes in the same transaction. 5.5.4 Proposed system C must read the type of library cards currently in the library, and should be able to facilitate a migration to other technologies under consideration by the library. The library currently uses a MOD-10 barcode. WW*WOO . ...- bibliothecca + 3M the best of both worlds 5.5.5 Proposed system C must have the ability to be built For Coppell Public Library, we recommend our R- into circulation Series SelfCheckTm Kiosk, Tabletop version. This desks, with kiosk has all of the components of our full free- touchscreen standing model, but can be installed on top of monitors that your counters. display instructions for use. 5.5.6 Proposed system C must be touch screen. 5.5.7 Proposed system C must have the ability to print out Your staff can customize your receipts in all information for Command Center, our reporting and monitoring a patron software. transaction on a single receipt. Such receipt should be customizable to incorporate library identity, hours etc. 5.5.8 Proposed system C must have the ability to perform check in and check out functions using RFID tags 5.5.9 Proposed system C must simultaneously process multiple RFID-tagged items up to 30cm (1 foot) from reader. 5.5.10 Proposed system C must be capable of reading item Barcodes located in various www.bibliotheca.com, page 18 bibliothecca + 3M the best of both worlds positions, including inside or outside, top or bottom of the front or back cover, or inside on the top or bottom of the front or back fly page 5.5.1 1 Proposed system's C self-check units should have customizable messages based on patron and item status. 5.5.12 Proposed system C must display ILS system information relating to patron or item status. 5.5.13 Proposed system C must provide visual and audible feedback during the transaction. 5.5.14 Proposed system C must have the ability to display select information from patron record, such as number of items checked out, number of items on hold, outstanding fine/fee information without compromising patron privacy 5.5.15 Proposed system C must have . . . . ...- bibliothecca + 3M the best of both worlds customizable instructions. 5.5.16 Proposed system C must currently display multiple We currently offer approximately 60 different language options languages. on self-check unit banners, instructions and messages. They must be available in languages, including but not limited to English and Spanish. 5.5.17 Proposed system C stations must deactivate the When a patron checks out an RFID-tagged item, theft or security the SelfCheckTm kiosk or staff workstation will turn bits on the the security setting in the RFID tag to 'off'. materials when checked out. 5.5.18 Proposed system C must have the ability to perform Both our SelfCheckTm Kiosks and staff workstations off-line utilize the same Store and Forward TM function. If transactions and communication with your ILS is lost, these system maintain records components will store any transaction information of all barcodes on those local components, and then forward checked out them to the ILS when communication is restored. when the ILS is offline, and then upload transactions when the ILS is back online 5.5.19 Proposed system C must provide performance Reports showing this type of data is available statistics that can through our Command Center software. It's be accessed accessible through a web browser. Staff can view through the web. and save all performance statistics reports. Data must be broken down by day of the week bibliothecca + 3M the best of both worlds and hour of the day. Data to include: Number of transactions, type of transaction, and number of successful and unsuccessful transactions. 5.5.20 Proposed system C must offer the patron the option of either email or paper receipt. 5.5.21 Proposed system C must offer web- based remote All of these features are available through monitoring which Command Center. must include instant email notification, monitoring of check-in and out rates, web-based troubleshooting, and the ability to obtain statistics for each machine from any location 5.5.22 Proposed self- C checkout system must provide at least 90% first time user success for the library customers. 5.5.23 Proposed system C must offer the option of a stand- For Coppell Public Library, we are recommending alone kiosk or the the Tabletop version of our R-Series SelfCheckTM ability to build into Kiosk. This version sits on top of any surface that a RFID friendly the library chooses. counter. www.bibliotheca.com, page 21 bibliothecca + 3M the best of both worlds 5.5.24 Proposed system C must allow remote access to Using Command Center, staff can change self- check certain settings on different selfcheck kiosks machines from remotely. staff stations. 5.5.25 Self-checkout C system must have the ability to pay fines/fees with a credit and debit card. 5.6 Staff Workstations 5.6.1 Proposed system C must have a thin (less than I ") Our proposed product, the Model 895 Staff Pad reader pad that Workstation, is only .6 inches thin. provides easy installation. 5.6.2 Proposed system C shall be compatible with Our solution is a "plug-and-play" product: your Library's standard staff member plugs it into the staff computer via circulation desk its USB cable, and it's ready to go. computers, barcode scanners, and receipt printers. 5.6.3 System hardware C must be attractive and contemporary and be able to be integrated into Library's own furniture. 5.6.4 Proposed system C must be able to mount in, on, or under the work surface of a circulation station 5.6.5 Proposed system C readers must www.bibliotheca.com, page 22 bibliothecca + 3M the best of both worlds function when positioned under existing Library slate, granite, wood or laminate-topped desks. 5.6.6 Proposed system C must have an RFID read range of 8 inches minimum for book tags. 5.6.7 Proposed system C must provide dual function: capable of processing RFID tags or bar codes in the same circulation transaction 5.6.8 Proposed system C readers must be able to read tags and display the information thereon 5.6.9 Proposed system C must be able to be used for checkout and checkin of library materials 5.6.10 Proposed system C must simultaneously process multiple RFID-tagged items for check-in/out 5.6.1 1 Proposed system C must provide a displayed count of the number of items processed simultaneously to www.bibliotheca.com, page 23 bibliothecca + 3M the best of both worlds ensure complete check-in/out transaction processing. 5.6.12 Proposed system C must have the ability to read, program, and reprogram RFID tags. 5.6.13 Proposed system C must allow configuration of item identifier parameters to automatically prevent programming of partially scanned or incorrectly scanned Barcodes. 5.6.14 Proposed system C must be able to work with a weed list (a list of items to be removed from the Library), to automatically alert staff to weed an item upon scanning the barcode, before applying an RFID tag on conversion. 5.6.15 Proposed system C must have a "hot key" feature that can be set up to mimic the Integrated Library System (ILS) F - Key setup so there is only one key www.bibliotheca.com, page 24 bibliothecca + 3M the best of both worlds stroke to change the system from check-out to check-in module. 5.7 Security (Detection) System 5.7.1 Proposed system D must have a read range of at least Our proposed product, the Model 9100 Security twenty-four inches Gate System, has a read range of 18-20" of read (24") in either range of either side. direction of each Due to how RFID works and current standards in gate. place, it is actually not possible for a security gate to have this wide of a read range. 5.7.2 Detection systems C must be shielded from external interference from light fixtures, elevator motors, etc. 5.7.3 Proposed C detection system must include a The patron counter for all of our security gates is patron counter integrated into the gate itself. which can be reset by library staff. 5.7.4 Proposed system C must be able to issue visible and audible warnings 5.7.5 Tags with theft or C security bits that are "on" must immediately triaaer an alarm. 5.7.6 Proposed system C must provide item security even Our Security Gates do not require a connection when the Library's to your library's ILS to operate. integrated library system (ILS) host system or network www.bibilotheca.com, page 25 bibliothecca + 3M the best of both worlds is off-line or not functioning 5.7.7 Self-diagnostics C will insure that the system is operating correctly. 5.7.8 Proposed system C must offer multiple install options, We offer all of these installation options. including: a. For requirement d.: our gates are ADA compliant. Direct mount w/ADA compatible threshold plate b. Base plate, only minor floor modification e.g. drilling required for installation. c. Buried cables (recessed conduit under finished floor) d. Dual aisle exit detection systems must create an opening of at least 36 inches. 5.7.9 Proposed system C must provide tags that are 13.56 MHz to allow for wider security gates 5.7.10 Proposed system C shall be fully compliant with ISO 18000-3 Mode 2, and include both mandatory and optional commands specified in ISO 28560-1/58560-2. ww*wOo . ...- bibliothecca + 3M the best of both worlds 5.8 RFID Tags 5.8.1 Proposed system C tag must be guaranteed for the life of the item on which it is originally affixed 5.8.2 Proposed system C must provide tags that are 13.56 MHz to allow for wider security gates 5.8.3 Proposed system C must provide tags with a range of memory options from 256 to 2048 bits that can be used simultaneously in the library 5.8.4 All data on the C RFID tag, including the item identifier field, must be fully rewriteable. 5.8.5 Proposed system C tags must enable the security status to be stored directly on the tag and must trigger an immediate alarm if an item not charged is read by the detection systems. 5.8.6 Proposed system C must offer tags in blank, generic library or library www.bibliotheca.com, page 27 bibliothecca + 3M the best of both worlds customized versions. 5.8.7 Proposed system C tags must provide both security and inventory control functionality 5.8.8 Proposed system C tags must use an anti-collision algorithm that does not limit the number of tags which can be simultaneously identified and read. 5.8.9 Proposed system C tags must be adhesive-backed and one piece (tag and label integrated into one piece) to adhere to library materials without addition of an adhesive cover label. 5.8.10 Proposed system C tags must use a low acid, or neutral pH, adhesive 5.8.1 1 Proposed system C tags must be easily applied in one step, with no need for mouse clicks, keyboard input or touch screen entries for most item conversion www.bibilotheca.com, page 28 bibliothecca + 3M the best of both worlds 5.8.12 Vendor must offer C a portfolio of tag options that will give the choice of tag memory bit size. 5.8.13 Proposed RFID C tags must offer opaque black flood coat to hide antenna 5.8.14 Proposed RFID C system must offer punched tags Instead of physically "punching" tags, we mark feature to mark incorrectly working tags with a mark or sticker. those that are inoperative 5.8.15 Proposed system C must offer RFID tags that utilize the RTF (Reader Talks First) architecture. 5.9 RFID Tag Standards 5.9.1 System must offer C a clear migration path to ISO Bibliotheca stays involved in meetings that discuss recommended currently-used ISO standards, so that we can standards when anticipate any changes. they are announced. 5.9.2 System must C provide a product that can read multiple published tag data formats at the same time 5.9.3 Vendor must C publish their tag data format 5.9.4 System must allow C for reading of existing tag data standard as well www.bibilotheca.com, page 29 bibliotheea + 3M the best of both worlds as a new ISO tag data standard when it is announced. 5.9.5 Vendor must C show participation on the U.S. NISO working group for library RFID standards. 5.10 RFI D Tag Quality 5.10.1 Vendor must test C tags for long term reliability using accelerated aging testing and show the data. 5.10.2 Vendor must C show the test methods used. To ensure longevity and serviceability, tags are quality checked at the production line. Defective tags are replaced with working tags. Each tag is provided with a performance guarantee and capability to provide over 100,000 read/write operations (or an approximately ten year lifespan). This assumes tags have been applied to items kept within conditions between 15-25° of 40- 60% humidity. rnpacS an road sa e[n ons dunnC iPG Ren F.nwed. m 70 74 IS Lai ial --Squarrz La el ae :a a d i r i a a a s a io u iz ss u ss ..a0 5.10.3 Vendor must C show tag quality test data for a Please see the above image. bibliothecca + 3M the best of both worlds period greater than 10 weeks for the tag being proposed. 5.10.4 Vendor must C demonstrate the data in both graphical and numeric formats. 5.10.5 Vendor should C demonstrate that the read range We guarantee our RFID tags for over 100,000 on the RFID tag read/write operation (or an approximately ten will not decrease year lifespan). more than 50% over 10+ years 5.11 Portable Handheld Reader 5.11.1 Portable C handheld reader must be a cordless, one- piece design, to be held in one hand 5.11.2 Portable C handheld reader must feature a touch screen display and may use a removable memory card. 5.11.3 Total weight of D the portable handheld reader There is no portable handheld reader on the must weigh less market today that weighs less than 10 ounces. than 10 ounces, Our proposed solution, the Digital Library Assistant, including battery, is the lightest product on the market, and only RFID reader, weighs 1 .4 pounds, or 22.4 ounces. antenna, display and computing unit, and any other components that www.bibliotheca.com, page 31 bibliothecca + 3M the best of both worlds must be carried by the user (except receipt printer) 5.11.4 Portable C handheld reader must be easily set down on a library shelf or cart when necessary to free the user's hands. 5.11.5 Portable C handheld reader must incorporate an ergonomic design, to aid user in reading shelves at all levels, be easy to use and be relatively non- stressful to wrist, arm, shoulder and elbow. 5.11.6 Portable C handheld reader battery life must The batter on our DLA allows a staff member to allow the user to work for 6-8 hours at a time. work for at least 4 hours before charging or changing batteries is required. 5.11.7 Portable D handheld reader must be able to perform basic circulation functions including checkout, check- in, access patron account information, accept payment www.bibilotheca.com, page 32 bibliothecca + 3M the best of both worlds for fines and fees, search item and bibliographic information, and remove/enable item security. 5.11.8 Must be C compatible with RFID and the Polaris ILSs stem 5.11.9 Must have a print NP receipt option either built in or as an additional portable unit 5.11.10 Portable C handheld reader must have built-in diagnostics for troubleshooting. 5.11.11 Portable C handheld reader must use an anti- collision algorithm that does not limit the number of tags which can be simultaneously identified and read. 5.11.12 Portable C handheld reader must have the Our DLA can store up to three million items' capacity to information from your library's ILS. download at least 100,000 items from Library's automation system onto the portable handheld reader memory medium 5.11.13 Portable C handheld reader system must have www.bibriotheca.com,page 33 bibliothecca + 3M the best of both worlds the capacity to read multi-line, fixed-length-field, or delimited-field records from an electronic file containing shelf or search lists and create a portable database for use in a portable handheld RFID reader 5.11.14 Proposed C portable handheld reader Our DLA can accomplish the following functions: must Shelf Order-Allows staff to scan shelves and easily accommodate identify items that are miss-shelved, on a search list, data collection unsecured, not in the database, or spine label simultaneously error, etc. with other Collect Data - Allows staff to save collected Item functions. These IDs to a memory card which can be import to a PC other functions as formatted text files. You can use these text files must include shelf to update the data in your circulation system (for reading, example, inventory reporting, or in-house use). inventory, claim Sort and Shelf - Allows staff to pre-sort a group of library items, allowing easier re-shelving. returned and Search for Items - Will alert staff when an item is weeding. found on any of the active search lists, such as lost, missing, claims return, weed, etc. Shelf Item - Designed to help staff shelf an item in its correct location. Pull Items - Designed to help staff locate and pull items from a list such as a holds, or paging lists. Find Items - Provides a quick way to use the DLA to find items without having to create a pull list or search list. This function uses a simple user-defined search function (Specify Find Criteria) to find any item on a shelf-order list that is on the DLA's memory card. 5.11.15 Handheld reader C must direct the user to items on "pull" lists and provide a method to keep track of www.bibliotheca.com, page 34 bibliothecca + 3M the best of both worlds which items have been found and which have not beenfound 5.11 .16 Portable C handheld reader must be multi- functional to provide efficient collection management 5.11.17 Proposed C portable handheld reader Shelf Order-Allows staff to scan shelves and must easily identify items that are miss-shelved, on a accommodate search list, unsecured, not in the database, or shelf order spine label error, etc. checking to locate items that are out of place on the shelves. For duplicate items, the barcode (or order entry into the system) should not be accounted for. This capability must be sensitive enough to locate items that are out of place by as much as 5 inches. 5.11.18 Proposed C portable handheld reader must accommodate data collection to collect and store identifiers of items scanned, and store those items in user-defined categories for www.bibliotheco.com, page 35 bibliothecca + 3M the best of both worlds upload. This capability must allow storage of up to 100,000 items prior to upload. 5.11.19 Proposed system C must accommodate Sort and Shelf-Allows staff to pre-sort a group of Sorting: to assist a library items, allowing easier re-shelving. user with sorting items on a shelf or cart. 5.11.20 Proposed system C must accommodate Please see our answer to the previous question. Shelving: to assist a user with shelving an item. 5.11.21 Proposed system C must accommodate Searching: to identify items on multiple, user defined search lists, (e.g. Missing, Claims Returned, Billed, Lost and Paid, inventory, shelf check 5.11.22 The Search C capability must be active during order checking, data collection, sorting, pulling, and finding functions, with option to turn it off if desired. 5.11.23 Proposed system C must accommodate Pulling: to assist www.bibliotheca.com, page 36 bibliothecca + 3M the best of both worlds the user with finding items on hold (reserve) or weed lists, or other user- defined lists available from the circulation system 5.11.24 Proposed system C must accommodate Find Items - Provides a quick way to use the DLA Finding: to allow a to find items without having to create a pull list or user to quickly search list. This function uses a simple user-defined enter search search function (Specify Find Criteria) to find any criteria directly item on a shelf-order list that is on the DLA's into the device, memory card. then search for items that meet that criteria. Must allow display of the title of item on the device. 5.11.25 Proposed system D must accommodate Our DLA can change the security status of an Secure Status item, allowing a staff member to scan a patron's Checking: to items to see which item set off the alarm. allow a user to identify individual items that have not been properly checked out and have caused an alarm of the detection system. 5.11.26 Secure Status C checking capability must also allow the user to scan items on library carts or shelves to identify individual items that have not been properly www.bibilotheca.com, page 37 bibliothecca + 3M the best of both worlds checked in and sensitized, before re-shelving 5.11.27 Proposed system C must validate item identifier (barcode) data from input lists and provide a log of errors found. 5.11.28 Proposed system C must process results of data collection sessions or pull sessions, reading these results from the memory card and creating PC files containing lists of collected data, lists of items pulled, and lists of items not pulled. 5.11.29 Proposed C portable handheld reader must have the ability to upload Barcodes to the Library's circulation system 5.11.30 Proposed C portable handheld reader must have an audible tone and visible indicators to verify item has been identified. The audible tones shall be adjustable by the user www.bibilotheca.com, page 38 bibliothecca + 3M the best of both worlds 5.12 Conversion Station 5.12.1 Proposed system C must include a touch-sensitive screen and an optical bar code reader. 5.12.2 Proposed system C must be integrally designed on a compact cart with wheels for easy conversion in the narrow library aisles. 5.12.3 Proposed system C must be able to automatically dispense tags as they are programmed. 5.12.4 Proposed system C must function in standalone mode, not requiring an interface with the integrated library system 5.12.5 Proposed system C must be easy to use and able to convert at a rate of at least 200 items per hour. 5.12.6 Proposed system C must have a visible scan line to facilitate correct placement of material on the conversion station. www.bibliotheca.com, page 39 bibliothecca + 3M the best of both worlds 5.12.7 Proposed system C must be able to handle varying barcode locations and orientations 5.12.8 Proposed system C must allow configuration of item identifier parameters to automatically prevent programming of partially scanned or incorrectly scanned Barcodes. 5.12.9 Proposed system C must be able to convert items from a list (when an optical bar code is unavailable or unreliable). 5.12.10 Proposed system C must be able to work with a weed list (a list of items to be removed from the Library), to automatically alert staff to weed an item upon scanning the barcode, rather than applying an RFID tag. RFID Book Drop and Automatic Material Handler • • • • • 0000 40 bibliothecca + 3M the best of both worlds 5.13.1 Proposed system C must read an individual RFID To read barcoded items, an optional barcode tag on an item, scanner can be added to our RFID AMH solution. identify location Re-sensitizing EM security from other libraries is and destination available, by adding one optional EM Kit at each codes, sort and return point. distribute an item by home location, item type, transit location, hold to fill a request, offer automatic hold receipts and an audio tone when materials with holds are checked in or any combination of the above. As an option, read barcode labels and desensitize items from other libraries 5.13.2 Proposed system C must allow staff to manually add We have included an option for a Staff Return materials to the Induction, which would include its own barcode sorter and sort scanner. process without using the public kiosks and without negatively affecting the automatic conveyance operation. This staff insertion point must have a barcode scanner. 5.13.3 Proposed system Our AMH solution automatically uploads all data must include flash from processing returned items to your ILS. If staff memory drive need to download information to our Digital and software to Library Assistant, this info can be uploaded to the memory card on the DLA. www.bibliotheca.com, page 4 bibliothecca + 3M the best of both worlds transfer data to the RFID handheld wand. 5.13.4 Proposed system C must provide remote Our monitoring and reporting software, monitoring and Command Center, can be used to monitor your diagnostics to AMH solution. monitor the return rate, troubleshoot and obtain usage statistics from any location 5.13.5 Proposed system C must have the ability to connect to a full size printer. 5.13.6 Proposed system C must have data to prove at least The 3M Intelligent Returns utilize two RFID readers 96% accuracy and multiple sensors to identify and track each when items are item throughout the system for optimal accuracy placed in the RFID and speed. The Intelligent Return requires the book drop one at patron to enter one item at a time so that it can a time. validate the item, and return it to the patron if the item cannot be identified. The Intelligent Return can also be configured to accept all items and send those it cannot identify to the exceptions bin. Therefore accuracy is close to 100%. 5.13.7 Proposed system C must offer a gravity fed RFID book drop that provides real-time check-in 5.13.8 Proposed system C must offer a red, yellow, green light at patron insertion point. 5.13.9 Proposed system's C public material return kiosks must Our solution includes a touchscreen monitor, accept all receipt printer, clear operating instructions, and materials, even www.bibliotheca.com, page 4 bibliothecca + 3M the best of both worlds those that cannot visual and audible cues to aid the patron with be read or returning their items. identified immediately. It should include a touch screen monitor, receipt printer, clear operating instructions as to when to insert materials, to wait to insert items, how many items to insert at one time, when to wait, and when to continue to insert items. The public should be able to insert an item every 2 seconds. As an option, a red, yellow and green light system as visual clues to assist the public in when to insert items, and a patron option to print a receipt or not. 5.13.10 Proposed system C must handle a minimum of 600 Our Intelligent Return patron and staff units can items per hour at handle 1200 items per hour, and our sorter unit the public kiosks, can process 2700 items per hour. Our proposed 1,000 items per bins have a maximum capacity of 250 items, with hour at the staff an average capacity of 215 items. insertion point and total capacity for the sorter and conveyer system should be 2,300 www.bibliotheco.com, page 4 bibliothecca + 3M the best of both worlds items per hour. The bins/material storage container should have a minimum capacity of 200 items 5.13.1 1 Proposed system C should operate at a noise level of 65 Our proposed system operated at 55 dB or less. decibels or less 5.13.12 Proposed system C should use a standard 120 volt outlet 5.13.13 Proposed system C should give the library the ability When reconfiguring any system components, we to expand or highly recommend involving our AMH team, in reconfigure the order for optimum efficiency and troubleshooting. system with minimum effort, with no vendor intervention required, and the ability to reuse pieces already purchased. 5.13.14 State whether Bibliotheca manufactures our own equipment, your company via reputable, industry-leading fabricators. We manufactures assemble, install, and service all of our products materials sorting and service offerings. equipment. If not, who is the manufacturer of the equipment? 5.13.15 Installation of C materials sorting equipment must bibliotheca installs our own equipment. be included. If the installation is subcontracted or outsourced, the company doing www.bibilotheca.com, page 44 bibliothecca + 3M the best of both worlds the installation must be named. 5.13.16 Describe the C maintenance and support plans and For more information about the details of our costs for the support and maintenance plans, please see the material sorting Support section in the appendix of this proposal. equipment. Policies for replacing parts and equipment are Include policies included in all of our service offerings. for replacement Bibliotheca manufactures our own equipment, of part and via reputable, industry-leading fabricators. We equipment. If you assemble, install, and service all of our products are not the and service offerings. manufacturer of We offer a one year warranty on every part of our the materials solution for Coppell Public Library. For information about our phone and live support, please see the sorting and handling Support section in the appendix of this proposal. equipment, identify the manufacturer. Describe the warranty and any phone or live support included. 5.13.17 Describe how If chosen, one staff member will be designated as much staff (in the routine maintenance and troubleshooting FTE), the Cozby point of contact. Library and If this method is chosen as a part of our support Community offering, Commons will need for system implementation, management, operation, routine maintenance and troubleshooting. Describe the level of experience staff will need to work directly with the system. 5.13.18 Describe how the Our proposed AMH solution is a customized proposed system offering. Small details, such as receipts and will be screens that your patrons see can be customized customizable. I as well in Command Center. www.bibilotheca.com, page 4