OR 2019-1514 Water Conservation and Drought Contingency Plan
ORDINANCE NO. 2019-1514
AN ORDINANCE OF THE CITY OF COPPELL, TEXAS, AMENDING
THE CODE OF ORDINANCES BY AMENDING CHAPTER 3, ‘CITY
DEPARTMENTS’, ARTICLE 3-1, ‘WATER DEPARTMENT’, SECTION
3-1-12 ‘WATER CONSERVATION AND DROUGHT CONTINGENCY
PLAN’; BY REPEALING SAID SECTION OF SUCH ARTICLE IN ITS
ENTIRETY AND REPLACING IT WITH A NEW SECTION 3-1-12,
‘DROUGHT CONTINGENCY PLAN AND WATER CONSERVATION
PLAN’; PROVIDING SUBCHAPTER A, ‘DROUGHT CONTINGENCY
PLAN’, SUBCHAPTER B, ‘WATER CONSERVATION PLAN’; AND
SUBCHAPTER C ‘GENERAL PROVISIONS’; PROVIDING A
REPEALING CLAUSE; PROVIDING A SEVERABILITY CLAUSE;
PROVIDING A PENALTY OF FINE NOT TO EXCEED THE SUM OF
FIVE HUNDRED DOLLARS ($500.00) FOR EACH OFFENSE; AND
PROVIDING AN EFFECTIVE DATE.
WHEREAS, the City of Coppell believes it will benefit to amend and update the City’s
Code of Ordinances;
WHEREAS, the City desires to amend the Water Conservation Plan and Drought
Contingency Plan previously implemented for the benefit of the citizens of the City of Coppell.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF COPPELL, TEXAS:
SECTION 1. That the Code of Ordinances of the City of Coppell, Texas, be and in the
same is hereby amending Chapter 3, ‘City Departments’, Article 3-1 ‘Water Department’,
Section 3-1-12, ‘Drought Contingency and Water Conservation Plan’, by repealing said section in
its entirety and replacing it with new Section 3-1-12, “Water Conservation and Drought
Contingency Plan, which shall read as follows:
Page 1
TM 108288
“CHAPTER 3 – CITY DEPARTMENTS
ARTICLE 3-1. WATER DEPARTMENT
. . . . .
SECTION 3-1-12. DROUGHT CONTINGENCY AND WATER CONSERVATION
PLAN
SUBSECTION A. DROUGHT CONTINGENCY PLAN
Sec. 3-1-12A
(1) Declaration of Policy, Purpose, and Intent
In order to conserve the available water supply and protect the integrity of water supply
facilities, with particular regard for domestic water use, sanitation, and fire protection,
and to protect and preserve public health, welfare, and safety and minimize the adverse
impacts of water supply shortage or other water supply emergency conditions, the City
of Coppell hereby adopts the following regulations and restrictions on the delivery and
consumption of water.
Water uses regulated or prohibited under this Drought Contingency Plan (the Plan) are
considered to be non-essential and continuation of such uses during times of water
shortage or other emergency water supply condition are deemed to constitute a waste of
water which subjects the offender(s) to penalties as defined in Subchapter C, Section I
of this Plan.
(2) Public Involvement
Opportunity for the public to provide input into the preparation of the Plan was provided
by the City of Coppell by means of the press (official City Newspaper and local and
area media, City’s cable access channel), publication in water bill inserts, and on the
city website at www.coppelltx.gov.
(3) Public Education
The City of Coppell will periodically provide the public with information about the
Plan, including information about the conditions under which each stage of the Plan is
to be initiated or terminated and the drought response measures to be implemented in
each stage. This information will be provided by means of the press (official City
Newspaper and local and area media, City’s cable access channel), publication in water
bill inserts, and on the city website at www.coppelltx.gov.
Page 2
TM 108288
(4) Coordination with Regional Water Planning Groups
The service area of the City of Coppell is located within the Region C Regional Water
Planning Group and City of Coppell has provided a copy of this Plan to the Region C
Regional Water Planning Group.
(5) Authorization
The City Manager or his/her designee is hereby authorized and directed to implement
the applicable provisions of this Plan upon determination that such implementation is
necessary to protect public health, safety, and welfare. The City Manager or his/her
designee shall have the authority to initiate or terminate drought or other water supply
emergency response measures as described in this Plan.
(6) Application
The provisions of this Plan shall apply to all persons, customers, and property utilizing
water provided by the City of Coppell. The terms “person” and “customer” as used in
the Plan include individuals, corporations, partnerships, associations, and all other legal
entities.
(7) Definitions
For the purposes of this Plan, the following definitions shall apply:
Aesthetic Water Use: Water use for ornamental or decorative purposes such as
fountains, reflecting pools, and water gardens.
Commercial and Institutional Water Use: Water use which is integral to the operations
of commercial and non-profit establishments and governmental entities such as retail
establishments, hotels and motels, restaurants, and office buildings.
Conservation: Those practices, techniques, and technologies that reduce the
consumption of water, reduce the loss or waste of water, improve the efficiency in the
use of water or increase the recycling and reuse of water so that a supply is conserved
and made available for future or alternative uses.
Customer: Any person, company, or organization using water supplied by City of
Coppell.
Domestic Water Use: Water use for personal needs or for household or sanitary
purposes such as drinking, bathing, heating, cooking, sanitation, or for cleaning a
residence, business, industry, or institution.
Page 3
TM 108288
Even Number Address: Street addresses, box numbers, or rural postal route numbers
ending in 0, 2, 4, 6, or 8 and locations without addresses.
Industrial Water Use: The use of water in processes designed to convert materials of
lower value into forms having greater usability and value.
Landscape Irrigation Use: Water used for the irrigation and maintenance of landscaped
areas, whether publicly or privately owned, including residential and commercial lawns,
gardens, golf courses, parks, and rights-of-way and medians.
Non-Essential Water Use: Water uses that are not essential nor required for the
protection of public, health, safety, and welfare, including:
(a) Irrigation of landscape areas, including parks, athletic fields, and golf courses,
except otherwise provided under this Plan;
(b) use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other
vehicle;
(c) use of water to wash down any sidewalks, walkways, driveways, parking lots,
tennis courts, or other hard-surfaced areas;
(d) use of water to wash down buildings or structures for purposes other than
immediate fire protection;
(e) flushing gutters or permitting water to run or accumulate in any gutter or street;
(f) (use of water to fill, refill, or add to any indoor or outdoor swimming pools or
Jacuzzi-type pools;
(g) use of water in a fountain or pond for aesthetic or scenic purposes except where
necessary to support aquatic life;
(h) failure to repair a controllable leak(s) within a reasonable period after having been
given notice directing the repair of such leak(s); and
(i) use of water from hydrants for construction purposes or any other purposes other
than fire fighting.
Odd Numbered Address: Street addresses, box numbers, or rural postal route numbers
ending in 1, 3, 5, 7, or 9.
Page 4
TM 108288
(8) Criteria for Initiation and Termination of Drought Response Stages
The City Manager or his/her designee shall monitor water supply and/or demand
conditions on a daily basis and shall determine when conditions warrant initiation or
termination of each stage of the Plan, that is, when the specified “triggers” are reached.
The triggering criteria described below are based on previous records and experience in
drought conditions in the City of Coppell. The City of Coppell’s water supply is
comprised of the service from the Dallas Water Utilities (DWU) and ground storage
reservoirs. The basis for triggering criteria will consider thresholds of production
capacity in relation to water consumption and monitoring of weather conditions.
Utilization of alternative water sources and/or alternative delivery mechanisms:
The City of Coppell does not currently have an alternate water source.
Stage 1 Triggers – Water Awareness State
(a) Requirements for Initiation
Customers shall be requested to voluntarily conserve water and adhere to the
prescribed restrictions on certain water uses, defined in Section VII Definitions
Stage 1 of the Plan shall remain in effect on a year-round basis.
(b) Requirements for Termination
Stage 1 of the Plan shall remain in effect on a year-round basis. There is no
termination.
Stage 2 Triggers –Water Watch State
(a) Requirements for Initiation
Customers shall be required to comply with the requirements and restrictions on
certain non-essential water uses provided in Section IX of this Plan when one or
more of the following conditions occurs:
1) Notification is received from DWU requiring implementation of like
procedures by wholesale customers.
2) Water demands exceed ninety percent (90%) of the current maximum flow rate
contracted with DWU for five (5) consecutive days.
3) Ground Storage Reservoir levels do not recover for two (2) consecutive days.
4) Short-term deficiencies in the City's distribution system limit supply
capabilities.
Page 5
TM 108288
(b) Requirements for Termination
Stage 2 of the Plan shall be rescinded when all of the initiating conditions have
ceased to exist for a period of five (5) consecutive days. Upon termination of
Stage 2, Stage 1 –Water Awareness State becomes operative.
Stage 3 Triggers – Water Warning State
(a) Requirements for Initiation
Customers shall be required to comply with the requirements and restrictions on
certain non-essential water uses for Stage 3 of this Plan when one or more of the
following conditions occurs:
1) Notification is received from DWU requiring water demand reductions in
accordance with contract obligations for wholesale customers.
2) Water demands exceed ninety-five percent (95%) of the current maximum
flow rate contracted with DWU for five (5) consecutive days.
3) Short-term deficiencies in the City's distribution system, such as system outage
due to the failure or damage of major water system components, limit supply
capabilities.
4) Ground Storage Reservoir levels do not recover for three (3) consecutive days.
(b) Requirements for Termination
Stage 3 of the Plan shall be rescinded when all of the initiation conditions have
ceased to exist for a period of five (5) consecutive days. Upon termination of
Stage 3, Stage 2 – Water Watch State becomes operative unless also rescinded.
Stage 4 Triggers – Water Emergency State
(a) Requirements for Initiation
Customers shall be required to comply with the requirements and restrictions on
certain non-essential water uses for Stage 4 of this Plan when one or more of the
following conditions occurs:
1) Notification is received from DWU requiring water demand reductions in
accordance with contract obligations for wholesale customers.
2) Water demands exceed one hundred percent (100%) of the current maximum
flow rate contracted with DWU for two (2) consecutive days.
Page 6
TM 108288
3) Short term deficiencies in the City’s distribution system, such as system outage
due to the failure or damage of major water system components, limit supply
capabilities.
4) Ground Storage reservoir levels do not recover for four (4) consecutive days.
(b) Requirements for Termination
Stage 4 of the Plan may be rescinded when all of the conditions listed as triggering
events have ceased to exist for a period of five (5) consecutive days. Upon
termination of Stage 4, Stage 3, or the applicable drought response stage based on
the triggering criteria, becomes operative.
Stage 5 Triggers – Emergency Water Shortage
(a) Requirements for Initiation
Customers shall be required to comply with the requirements and restrictions for
Stage 5 of this Plan when the City Manager, or his/her designee, determines that a
water supply emergency exists based on:
1) Major water line breaks, or pump or system failures occur, which cause
unprecedented loss of capability to provide water service; or
2) Natural or man-made contamination of the water supply source(s).
(b) Requirements for Termination
Stage 5 of the Plan shall be rescinded when all of the initiation conditions have
ceased to exist. The City Manager will then determine what stage of the Plan should
be implemented and the specific water use restrictions required to preserve the
City's ability to meet essential water demand and fire protection.
(9) Drought Response Stages
The City Manager or his/her designee, shall monitor water supply and/or demand
conditions on a daily basis and, in accordance with the triggering criteria set forth in
Section VIII of this Plan, shall determine that a mild, moderate, severe, critical, or
emergency water shortage condition exists and shall implement the following
notification procedures:
Page 7
TM 108288
Notification
(a) Notification of the Public:
The City Manager or his/ her designee shall notify the public by means of:
Web Page - www.coppelltx.gov
Water Bill inserts
Direct mail-outs
Publication in the official City newspaper
Press releases to local and area media
City’s cable access channel
Periodic status reports to the City Council on drought response programs, water
emergencies and their results.
(b) Additional Notification:
The City Manager or his/ her designee shall notify directly, or cause to be notified
directly, the following individuals and entities:
Members of the City Council
Fire Chief
City and/or County Emergency Management Coordinator(s)
County Judge & Commissioner(s)
State Disaster District / Department of Public Safety
TCEQ (required when mandatory restrictions are imposed)
Critical Water Users (e.g., Hospitals)
Parks / Street Superintendents & Public Facilities Managers
Page 8
TM 108288
Stage 1 Response – Water Awareness State
Target: Achieve a voluntary reduction in total gallons per capita per day (GPCD)
water use.
(a) Best Management Practices for Supply Management:
To manage limited water supplies and/or reduce water demand, the City of Coppell
will adhere to the voluntary water use restrictions prescribed herein.
(b) Voluntary Water Use Restrictions for Reducing Demand:
1) No outside watering between the hours of 10:00 a.m. and 6:00 p.m., except for
the use of non-spray irrigation systems and hand watering. The use of non-
spray irrigation systems and hand watering will be allowed at all times in
Stage 1.
2) City will encourage water conservation by increasing awareness of Water
Conservation techniques though the use of various available means including
but not limited to: web page, direct mail-outs, water bill inserts, cable access
channel, press releases or other means available to advise the public of the
requirements of this ordinance.
Stage 2 Response – Water Watch State
Target: Achieve a 2 percent reduction in total GPCD water use.
(a) Best Management Practices for Supply Management:
To manage limited water supplies and/or reduce water demand, the City of Coppell
will:
1) The City must conduct all watering of center medians of streets, street rights-
of-way, parks, City facilities and other areas maintained by the City on
Mondays, Wednesdays and Fridays.
(b) Stage 2 Water Use Restrictions for Demand Reduction:
Under threat of penalty for violation, the following water use restrictions shall apply
to all persons:
1) Residential water customers south of Sandy Lake Road must conduct all
watering on Sundays, Tuesdays and Thursdays.
Page 9
TM 108288
2) Residential water customers north of Sandy Lake Road must conduct all
watering on Saturdays, Tuesdays and Thursdays.
3) Non-residential water customers must conduct all watering on Mondays,
Wednesdays, and Fridays.
4) Schools must conduct all watering of School sites, School facilities and other
areas maintained by the Schools on Mondays, Wednesdays, and Fridays.
5) Homeowners Associations or Commercial Property Owners Associations must
conduct all watering of common property on Mondays, Wednesdays, and
Fridays.
6) No watering, other than by non-residential users, the City, Schools, and/or
HOA' s/POA's will be allowed on Mondays, Wednesdays and Fridays without
an approved variance.
7) Nursery (garden and landscape) businesses are not restricted when watering
business inventory; however, they must comply with watering requirements
for the landscaping associated with the building.
8) No outside watering will be allowed between the hours of 10:00 a.m. and 6:00
p.m. with the exception of the use of non-automatic spray irrigation system and
hand watering which will be allowed all days, at all times. Use of non-spray
irrigation systems and hand watering will be allowed all days.
Stage 3 Response – Water Warning State
Target: Achieve a 5 percent reduction in total GPCD water use.
(a) Best Management Practices for Supply Management:
To manage limited water supplies and/or reduce water demand, the City of Coppell
will:
1) The City must conduct all watering of center medians of streets, street rights-
of-way, parks, City facilities and other areas maintained by the City on
Mondays and Fridays.
(b) Water Use Restrictions for Demand Reduction:
All requirements of Stage 2 shall remain in effect during Stage 3 except:
Page 10
TM 108288
1) Residential water customers south of Sandy Lake Road must conduct all
watering on Sundays and Thursdays.
2) Residential water customers north of Sandy Lake Road must conduct all
watering on Saturdays and Tuesdays.
3) Non-residential water customers must conduct all watering on Mondays and
Fridays.
4) Schools must conduct all watering of School sites, School facilities and other
areas maintained by the Schools on Mondays and Fridays.
5) Homeowners Associations or Commercial Property Owners Associations must
conduct all watering of common property on Mondays and Fridays.
6) No watering, other than by non-residential users, the City, Schools, and/or
HOA's/POA's will be allowed on Mondays and Fridays without an approved
variance.
7) No watering will be allowed on Wednesdays, with the exception of non-spray
irrigation systems, which will be allowed all days. Hand watering is restricted
to the two allowed days.
8) Nursery (garden and landscape) businesses are not restricted when watering
business inventory; however, they must comply with watering requirements
for the landscaping associated with the building.
9) In a Stage 3 Water Warning State, persons should contact the City Engineer's
office prior to installing new landscaping to determine if a variance will be
considered. As a general rule, no variance will be allowed during a Stage 3
Water Warning State. The City Engineer or designee, in a Stage 3 Water
Warning State may revoke approved variances, if deemed necessary to
preserve the City's ability to supply essential water demands and fire
protection.
10) No outside watering will be allowed between the hours of 10:00 a.m. and 6:00
p.m. with the exception of the use of non-automatic spray irrigation system
which will be allowed all days, at all times. Hand watering will be restricted to
the two allowed days.
Page 11
TM 108288
Stage 4 Response – Water Emergency State
Target: Achieve a 15 percent reduction in total GPCD water use.
(a) Best Management Practices for Supply Management:
To manage limited water supplies and/or reduce water demand, the City of Coppell
will:
1) The City must conduct all watering of center medians of streets, street rights-
of-way, parks, City facilities and other areas maintained by the City on
Wednesdays.
(b) Water Use Restrictions for Reducing Demand:
All requirements of Stage 2 and 3 shall remain in effect during Stage 4 except:
1) Residential water customers south of Sandy Lake Road must conduct all
watering on Sundays.
2) Residential water customers north of Sandy Lake Road must conduct all
watering on Saturdays.
3) Non-residential water customers must conduct all watering on Wednesdays.
4) Schools must conduct all watering of School sites, School facilities and other
areas maintained by the Schools on Wednesdays.
5) Homeowners Associations or Commercial Property Owners Associations must
conduct all watering of common property on Wednesdays.
6) No watering, other than by non-residential users, the City, Schools, and/or
HOA's/POA's will be allowed on Wednesdays.
7) No watering will be allowed on Mondays, Tuesdays, Thursdays and Fridays,
with the exception of non-spray irrigation systems, which will be allowed all
days. No outside watering will be allowed between the hours of 10:00 a.m. and
6:00 p.m. with the exception of the use of non-automatic spray irrigation
system which will be allowed all days, at all times. Hand watering is restricted
to the one allowed day.
8) Nursery (garden and landscape) businesses are not restricted when watering
business inventory; however, they must comply with watering requirements
for the landscaping associated with the building.
Page 12
TM 108288
9) In a Stage 4 Water Emergency State, persons should refrain from installing
new landscaping. No variance for watering more than one day per week will
be allowed during a Stage 4 Water Emergency State. The City Engineer or
designee, in a Stage 4 Water Emergency State will revoke any variances
approved during the Stage 3 Water Warning State.
Stage 5 Response – Emergency Water Shortage
Target: Achieve a 20 percent reduction in total GPCD water use.
(a) Best Management Practices for Supply Management:
To manage limited water supplies and/or reduce water demand, the City of Coppell
will:
1) Activate and use an alternative supply source(s); if available.
2) Discontinue all non-essential water use, including landscape irrigation water
use.
3) Door hangers will be placed on all houses in the affected area providing
information about the conditions.
(b) Water Use Restrictions for Reducing Demand:
All requirements of Stage 2, 3, and 4 shall remain in effect during Stage 5 except:
1) No outdoor watering will be allowed.
SUBCHAPTER B. WATER CONSERVATION PLAN
Sec. 3-1-12B
There is hereby adopted the Water Conservation Plan of the City, dated May 21, 2019, and
made a part hereof for all purposes, the same as if fully copied in full herein, including any
appendices.
INTRODUCTION AND OBJECTIVES
Water supply has always been a key issue in the development of Texas. In recent years, the
increasing population and economic development in Region C have led to growing demands
for water. Additional supplies to meet higher demands will be expensive and difficult to
Page 13
TM 108288
develop. Therefore, it is important that we make efficient use of existing supplies and make
them last as long as possible. This will delay the need for new supplies, minimize the
environmental impacts associated with developing new supplies, and delay the high cost of
additional water supply development.
Recognizing the need for efficient use of existing water supplies, the Texas Commission on
Environmental Quality (TCEQ) has developed guidelines and requirements governing the
development of water conservation plan for public water suppliers. The City of Coppell has
adopted this water conservation plan pursuant to TCEQ guidelines and requirements.
The objectives of the water conservation plan are:
● To reduce water consumption.
● To reduce the loss and waste of water.
● To identify the level of water reuse.
● To improve efficiency in the use of water.
● To extend the life of current water supplies by reducing the rate of growth in demand.
The TCEQ Rules governing development of water conservation plans for public water
suppliers are contained in Title 30, Part 1, Chapter 288, Subchapter A, Rule 288.2 of the Texas
Administrative Code. According to TCEQ rules, all public water purveyors that provide water
service to 3,300 or more water connections are required to develop and implement a Water
Conservation Plan having the following minimum content:
● Utility Profile (Appendix “A”)
● Record Management System
● Specific Quantified Five-Year and Ten-Year Targets
● Measuring and Accounting for Diversions
● Universal Metering
● Measures to Determine and Control Water Loss
Page 14
TM 108288
● Continuing Public Education and Information Program
● Non-Promotional Water Rate Structure
● Reservoir System Operation Plan
● Enforcement Procedure and Plan Adoption
● Coordination with Regional Water Planning Group (Appendix “B”)
● Plan Review and Update
● Leak detection and Repair
● Contract Requirements
● Method for Monitoring the effectiveness and efficiency of the Water Conservation Plan.
● City of Coppell Water CCN Service Area Map (Appendix “C”)
Page 15
TM 108288
WATER CONSERVATION PLAN
Minimum Required Content
Record Management System
As required by TAC Title 30, Part 1, Chapter 288, Subchapter A, Rule
288.2(a)(2)(B), the record management system for the City of Coppell records water
pumped, water delivered, and water sold; estimates water losses; and allows for the
separation of water sales and uses into residential, commercial, public/institutional,
and industrial categories.
Specific Quantified 5-Year and 10-Year Targets
Table 1 shows projected water demands for municipal uses obtained from the Texas
Water Development Board (TWDB) and interpolated to match the appropriate years
for the 5-year and 10-year goals. The TWDB projections are applicable for a dry
year, in which outdoor water use would be high. Per capita municipal water use in a
year with normal or high precipitation during the summer should be less than
projected here.
Table 1 - 2016 TWDB Region C Water Plan
City of Coppell Water Demand Projections 2020-2070
COPPELL D2020 D2030 D2040 D2050 D2060 D2070
Ac.-Ft./Yr. 10,992 11,245 11,146 11,089 11,075 11,074
Table 2 shows historical and projected per capita total and residential water use for
the City of Coppell. Water use is shown in units of gallons per capita per day (gpcd).
Residential water use is total water use, less wholesale sales to other municipal
suppliers, less sales to commercial or industrial users. Per capita water use is
residential water use divided by population.
The TWDB projections include the impact of low-flow plumbing fixtures and water
conservation measures that have been in effect since at least 2000 but do not include
the effect of water conservation measures recommended in this plan. Table 2 shows
the projected goals for per capita water use after implementation of this water
conservation plan.
Page 16
TM 108288
Table 2
Quantified 5-Year and 10-Year Goals for Water Savings
Historic 5-Year Goal 10-Year Goal
Measure 5-Year Average Baseline for Year 2021 for Year 2026
Total GPCD 226 226 220 210
Residential GPCD 103 103 100 95
Water Loss GPCD 46 46 35 25
Water Loss Percentage 20% 20% < 15% < 10%
The City’s water conservation goals include the following:
● Achieve 5-year goal of per capita residential water use of 220-gpcd or less, as
shown in Table 2.
● Achieve 10-year goal of per capita residential water use of 210-gpcd or less, as
shown in Table 2.
● Continue implementation and maintenance of meter replacement program.
● Reduce the level of unaccounted water in the system to less than 10%.
● Raise public awareness of water conservation and encourage responsible public
behavior through a public education and information program.
● Decrease outdoor water use by implementing the following program:
o Drought resistant landscaping in the medians of City streets.
Page 17
TM 108288
Accurate Metering of Treated Water Deliveries / Measuring and Accounting for
Diversions
All treated water is metered through the City of Dallas Water Utilities (DWU) Rate
of Flow Controller at 1101 Village Parkway. This device is tested every two months
by the City of Dallas and has an accuracy of ± 0.3% average. The City of Coppell
meters all water leaving the City’s pump station through a transient time meter which
is tested twice a year and has an accuracy of ± 1%.
Universal Metering
Water usage for all customers of the City of Coppell, including public and
governmental users, is metered.
As part of this Water Conservation Plan, the City of Coppell will continue to
implement a Meter Replacement Program that will replace every residential meter
on a 15-year cycle. In 2019, the City completed efforts to replace all residential
meters in the System. The City’s efforts to replace all non-residential meters is
underway and scheduled to be completed in 2019.
All meters are now equipped with Automatic Meter Reading (AMR) technology with
the capability of providing water use data at a minimum of every 15 minutes. These
meters provide the City the ability to better detect leaks and provide the citizens with
a better record of their daily water use. These meters will also help to eliminate meter
read errors.
All meters registering unusual or questionable readings will be inspected and, if
needed, replaced when the irregularity is noticed, regardless of age.
Measures to Determine and Control Water Loss
Unaccounted water is the difference between treated water obtained from the DWU
and metered sales by Coppell to our customers. Unaccounted water can include
several categories:
● Inaccuracies in customer meters (customer meters tend to run more slowly as they
age and under-report actual use);
● Losses due to water main breaks and leaks in the water distribution system;
● Losses due to flushing of lines;
● Losses due to illegal connections; and
● Losses due to fire-fighting efforts.
Page 18
TM 108288
Apparent water losses include water that was actually used but not accounted for,
such as customer meter errors or theft. Accounting for apparent losses increases the
city’s utility revenue but does not reduce water usage. Real losses include leakage
and overflows at the water facilities. Identifying and preventing real losses decreases
a utility’s costs and decreases water usage.
Strategies to address apparent water loss:
● Meter Replacement Program;
● Meter all flushing of water lines;
● Monitor construction activity to ensure meters are used, especially when new lines
are being flushed prior to being placed in service; and
● Work closely with Fire Department to estimate water used in fire-fighting
activities.
Strategies to address real water loss:
● Respond to all identified water leaks within two hours and make repairs within
24-hours after utility locates, and estimate total unaccounted for water for tracking
purposes;
● Replace one segment of the water system yearly that has experienced two or more
leaks.
As shown in Table 2, unaccounted water for the City of Coppell has averaged 16%
in the last five years. With the measures described in this plan, the City of Coppell
intends to reduce the unaccounted water below 10% in subsequent years. If
unaccounted water exceeds this goal, the City of Coppell will implement a more
intensive audit to determine the source(s) of water loss and reduce the unaccounted
water.
Continuing Public Education and Information Campaign
The continuing public education and information campaign on water conservation
for the City of Coppell includes the following elements:
● Include inserts on water conservation with water bills at least twice per year.
Inserts will include material developed by City of Coppell staff and material
obtained from the TWDB, the TCEQ, and other sources.
Page 19
TM 108288
● Encourage local media coverage of water conservation issues and the importance
of water conservation.
● Make the Texas Smartscape CD, water conservation brochures, and other water
conservation materials available to the public at the City of Coppell Utility
Department and other public places.
● Make information on water conservation available online at www.coppelltx.gov
and include links to the Texas Smartscape web site and to information on water
conservation on the TWDB and TCEQ web sites.
● Provide information on water conservation on the City’s cable access channel.
Non-Promotional Water Rate Structure
With the intent of encouraging water conservation and discouraging waste and
excessive use of water, the City of Coppell has adopted an increasing block rate water
structure where the unit price of water increases with increasing water use. Current
water rates apply comparably for residential, commercial and industrial use, and are
shown in Tables 3 and 4.
Table 3
Monthly Meter Base Rate (First 1,000 Gallons)
Meter Size Total Meter Size Total
(in.) Charge (in.) Charge
5/8” $21.00 3” $84.68
1” $28.35 4” $113.03
1½” $42.47 6” $169.31
2” $56.44 8” $225.75
Table 4
Volume Unit Charges
Volume Unit Charge
Water User Type / Volume ($ per 1,000 gal.)
All Users: 0 – 1,000 Gallons Varies (see Table 3)
Residential, Commercial & Industrial 0+ > 1,000 Gallons $3.15
All Users:
Conservation Rate (June – October) > 25,000 Gallons $3.94
Page 20
TM 108288
Reservoir System Operation Plan
The City of Coppell purchases treated water from the City of Dallas Water Utilities,
which owns, operates and maintains the supply reservoirs. Therefore, the
requirement for the reservoir system operation plan does not apply to the City of
Coppell.
Procedure and Plan Adoption
This plan is part of an ordinance approved by City of Coppell City Council. The
ordinance designates responsible officials to implement and the Water Conservation
Plan requirements.
Coordination with Regional Water Planning Group
Appendix B includes a copy of the letter sent to the Manager of the TWDB Region C
Water Planning Group with this Water Conservation Plan.
Plan Review and Update
At a minimum, the Water Conservation Plan shall be reviewed and updated by the
City of Coppell every 5-years to coincide with the TWDB Region C Water Planning
Group revisions.
Additional Requirements For Large Suppliers
The Texas Administrative Code also includes the following additional requirements for
water conservation plans for public drinking water suppliers that serve a population of
5,000 people or more and/or a projected population of 5,000 people or more within the
next ten years:
Leak Detection and Repair
Measures to control unaccounted water are part of the routine operations of the City
of Coppell. Meter readers watch for and report signs of illegal connections so they
can be addressed quickly. Crews and personnel look for and report evidence of leaks
in the water distribution system. Maintenance crews respond quickly to repair leaks
reported by the public and city personnel. Areas of the water distribution system in
Page 21
TM 108288
which numerous leaks and line breaks occur are targeted for replacement as funds
are available. Funds are made available annually to allow for replacement of
waterlines.
To reduce real water losses, the City of Coppell will maintain a proactive water loss
program. As part of this program, the City will implement the following actions:
● Respond to leaks within two hours and repair within 24-hours after utility locates;
● Replace residential meters showing irregular readings within five working days;
● Control pressure to above the minimum standard-of-service level including fire
requirements; and
● Limit surges in water distribution system pressure.
● Use of recently purchased Mueller Echologics LeakFund-ST Correlator, a device
using acoustic technology to isolate and identify leaks between water valves.
Contract Requirements
At this time, the City of Coppell is not a wholesale water provider. After adoption
of this plan, any contract for the wholesale sale of water by the City of Coppell will
include a requirement that the wholesale customer develop and implement a water
conservation plan meeting the requirements of Title 30, Part 1, Chapter 288,
Subchapter A, Rule 288.2 of the Texas Administrative Code. This requirement will
also extend to each successive wholesale customer in the resale of the water.
Chapter 288 of the Texas Administrative Code and the Texas Commission on
Environmental Quality provides provisions that if the customer intends to resell the
water, the contract between the City of Coppell’s customer and their customer shall
provide that, the contract for the resale of the water have Water Conservation
Requirements, so that each successive customer in the resale of the water will be
required to implement water conservation measures.
Page 22
TM 108288
Additional Conservation Strategies
The following additional conservation strategies shall be implemented by the City of
Coppell to achieve the goals and targets established herein:
Method for Monitoring the Effectiveness of the Plan
The effectiveness and efficiency of the Water Conservation program will be
monitored on an ongoing basis by the City of Coppell Public Works Staff. The City
of Coppell will continue to track total gpcd and residential gpcd water usage, on an
annual basis as well as water loss in gpcd and percentage to determine whether
reduction targets are being achieved.
Water Audits
Water audits on all municipal operations and departments of water use habits.
Information will be used to help educate and mentor the City of Coppell staff to be
leaders in water conservation habits.
Performing water audits at the major Commercial and Industrial water users will be
one of these training subjects.
Landscape Ordinance
Review and update, if needed, the City of Coppell landscape ordinance to include
and promote more water conservation information and strategies for all new
development.
Page 23
TM 108288
SUBCHAPTER C. GENERAL PROVISIONS
Sec. 3-1-12C
(1) Enforcement
(a) No person shall knowingly or intentionally allow the use of water from the City of
Coppell for residential, commercial, industrial, agricultural, governmental, or any
other purpose in a manner contrary to any provision of this Plan, or in an amount
in excess of that permitted by the drought response stage in effect at the time
pursuant to action taken by City Manager, or his/her designee, in accordance with
provisions of this Plan.
(b) Any person who violates this Plan is guilty of a misdemeanor and, upon conviction
shall be punished by a fine not to exceed the sum of Five Hundred Dollars
($500.00). Each day that one or more of the provisions in this Plan is violated shall
constitute a separate offense. If a person is convicted of three or more distinct
violations of this Plan, the City Manager, or his/her designee, shall, upon due notice
to the customer, be authorized to discontinue water service to the premises where
such violations occur. Services discontinued under such circumstances shall be
restored only upon payment of a re-connection charge, hereby established at
$20.00, and any other costs incurred by the City of Coppell in discontinuing service.
In addition, suitable assurance must be given to the City Manager or his/her
designee that the same action shall not be repeated while the Plan is in effect.
Compliance with this plan may also be sought through injunctive relief in the
district court.
(c) Any person, including a person classified as a water customer of the City of
Coppell, in apparent control of the property where a violation occurs or originates
shall be presumed to be the violator, and proof that the violation occurred on the
person’s property shall constitute a rebuttable presumption that the person in
apparent control of the property committed the violation, but any such person shall
have the right to show that he/she did not commit the violation. Parents shall be
presumed to be responsible for violations of their minor children and proof that a
violation, committed by a child, occurred on property within the parents’ control
shall constitute a rebuttable presumption that the parent committed the violation,
but any such parent may be excused if he/she proves that he/she had previously
directed the child not to use the water as it was used in violation of this Plan and
that the parent could not have reasonably known of the violation.
Page 24
TM 108288
(d) Any employee of the City of Coppell, police officer, or other City of Coppell
employee designated by the City Manager, or his/her designee, may issue a citation
to a person he/she reasonably believes to be in violation of this Ordinance. The
citation shall be prepared in duplicate and shall contain the name and address of the
alleged violator, if known, the offense charged, and shall direct him/her to appear
in the City of Coppell Municipal Court on the date shown on the citation for which
the date shall not be less than 3 days nor more than 5 days from the date the citation
was issued. The alleged violator shall be served a copy of the citation. Service of
the citation shall be complete upon delivery of the citation to the alleged violator,
to an agent or employee of a violator, or to a person over 14 years of age who is a
member of the violator’s immediate family or is a resident of the violator’s
residence. The alleged violator shall appear in City of Coppell Municipal Court to
enter a plea of guilty or not guilty for the violation of this Plan. If the alleged
violator fails to appear in municipal court, a warrant for his/her arrest may be
issued. A summons to appear may be issued in lieu of an arrest warrant. These
cases shall be expedited and given preferential setting in City of Coppell Municipal
Court before all other cases.
(2) Variance s
The City Manager, or his/her designee, may, in writing, grant temporary variance for
existing water uses otherwise prohibited under this Plan if it is determined that failure
to grant such variance would cause an emergency condition adversely affecting the
health, sanitation, or fire protection for the public or the person requesting such variance
and if one or more of the following conditions are met:
(a) Compliance with this Plan cannot be technically accomplished during the duration
of the water supply shortage or other condition for which the Plan is in effect.
(b) Alternative methods can be implemented which will achieve the same level of
reduction in water use.
Persons requesting an exemption from the provisions of this Ordinance shall file a
petition for variance with the City of Coppell within 5 days after the Plan or a particular
drought response stage has been invoked. All petitions for variances shall be reviewed
by the City Manager, or his/her designee, and shall include the following:
(a) Name and address of the petitioner(s).
(b) Purpose of water use (only consideration will be for new lawns or landscaping).
Page 25
TM 108288
(c) Specific provision(s) of the Plan from which the petitioner is requesting relief.
(d) Detailed statement as to how the specific provision of the Plan adversely affects the
petitioner or what damage or harm will occur to the petitioner or others if petitioner
complies with this Ordinance.
(e) Description of the relief requested.
(f) Period of time for which the variance is sought.
(g) Alternative water use restrictions or other measures the petitioner is taking or
proposes to take to meet the intent of this Plan and the compliance date.
(h) Other pertinent information.”
SECTION 2. It is hereby declared to be the intention of the City of Coppell that the sections,
paragraphs, sentences, clauses, and phrases of this Article are severable and, if any phrase, clause,
sentence, paragraph, or section shall be declared unconstitutional by the valid judgment or decree
of any court of competent jurisdiction, such unconstitutionality shall not affect any of the remaining
phrases, clauses, sentences, paragraphs, and sections.”
SECTION 3. That all provisions of the ordinances of the City of Coppell in conflict with
the provisions of this ordinance be and the same are hereby repealed and any provisions not so in
conflict shall remain in force and effect.
SECTION 4. That should any sentence, paragraph, subdivision, clause, phrase or section
of this ordinance be adjudged or held to be unconstitutional, illegal or invalid, the same shall not
effect the validity of this ordinance as a whole, or any part or provision thereof other than the part
so decided to be invalid, illegal or unconstitutional, and shall not effect the validity of the Code of
Ordinances as a whole.
SECTION 5. That any person, firm or corporation violating any of the provisions or terms
of this ordinance shall be subject to the same penalty as provided for in the Code of Ordinances of
the City of Coppell, as heretofore amended, and upon conviction shall be punished by a fine not to
exceed the sum of Five Hundred Dollars ($500.00) for each offense; and each and every day such
violation shall continue shall be deemed to constitute a separate offense.
SECTION 6. This ordinance shall take effect immediately upon its passage and the
publication of the caption as the law and charter in such cases provide.
Page 26
TM 108288
DULY PASSED by the City Council of the City of Coppell, Texas, on the day
of 2019.
w - - T
A ST:
hristel Pettinos, City Secret
APPROVED AS TO FORM:
Robert E. Hager, City Attorney
Page 17
TM 108288