OR 2022-1587 Leak Adjustment1
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ORDINANCE NO. 2022-1587
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF COPPELL,
TEXAS, BY AMENDING THE CODE OF ORDINANCES, AS
HERETOFORE AMENDED, BY AMENDING CHAPTER 3 “CITY
DEPARTMENTS”, ARTICLE 3-3. “WATER AND SEWER
REGULATIONS”, SECTION 3-3-2 “PAYMENT OF BILLS” BY
AMENDING SUBSECTION 3-3-2(E), TO AUTHORIZE THE CITY
MANAGER OR DESIGNEE TO CONSIDER ADJUSTMENT TO A
CUSTOMER’S WATER BILL FOLLOWING REPAIR OF A LEAK;
PROVIDING A SEVERABILITY CLAUSE; AND PROVIDING AN
EFFECTIVE DATE.
WHEREAS, the City of Coppell provides regulations for their water and sewer service;
and
WHEREAS, the City of Coppell has declared that all bills for water, sewer and garbage
services are due the dates shown on the bill and a penalty of ten percent of the total charge will be
assessed for all bills not paid on or before due date; and
WHEREAS, the City has determined that it is appropriate to authorize the City Manager
or designee to consider an adjustment to a customer bill following repair of a leak which caused
usage greater than the customer’s twelve-month average;
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF COPPELL, TEXAS
SECTION 1. That the Code Ordinance of the City of Coppell, Texas, as heretofore amended, be,
and the same is hereby amended by amending the Code of Ordinances, Chapter 3, City
Departments, Article 3-3, Water and Sewer Regulations, Section 3-3-2 Payment of Bills, by
amending subsection (E), which shall read as follows:
“CHAPTER 3 – CITY DEPARTMENTS
. . . .
ARTICLE 3-3. WATER AND SEWER REGULATIONS
2
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Sec. 3-3-1. Liability for materials
. . . .
Sec. 3-3-2. Payment of bills
All bills for water, sewer and garbage services are due the date shown on the bill, and a
penalty of ten percent of the total charge will be assessed for all bills not paid on or before
the due date. The City Manager or designee may authorize an abatement of one-month
penalty to a residential customer within a twelve (12) month calendar year upon the request
of said customer.
A.Discontinuance of service …..
B.…..
…..
E.Lost water in customer side. All customers shall be responsible for loss of water due to
rupture, fracture or break in pipes inside the discharge side of the meter; and, if such
lost water is not paid for according to the rates provided by section 315 and by section
332 of the Code of Ordinances of the City of Coppell, Texas, service shall be
discontinued. Service will not be restored until all claims have been paid. However,
the City Manager or his/her designee may consider an adjustment reducing a
customer’s water bill for a water leak if the following criteria are met:
1.Completion of the Leak Repair Affidavit which documents the leak and that the
leak has been repaired; and
2.Customer has not received an adjustment related to water leak at this location within
the previous 24 months; and
3.The usage caused by the leak is greater than the 12-month average. If the usage is
not greater than the 12-month average, no leak adjustment will be granted
If a water leak adjustment is provided, the adjusted water bill will be calculated as follows:
1.The average of the customers previous 12 months of usage will be calculated and
charged at the most current adopted water rates.
2. The usage over the 12-month average will be charged as follows:
a.50% of the remaining usage will be charged at the most current adopted water rates
b.50% of the usage will be charged at the most current rate paid by the City of Coppell
to Dallas Water Utilities for the volume rate.
F. . . . . .”