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SW08/09-CS090605 Page 1 of 1 Keith Marvin - Fwd: RE: Pelican Lane sidewalks and trash removal From:   Glenn Hollowell To:   Albert Samaniego;  Keith Marvin Date:   6/5/2009 7:04 AM Subject:    Fwd: RE: Pelican Lane sidewalks and trash removal Attachments:   RE: Pelican Lane sidewalks and trash removal   I am tired of dealing with this issue. This is the third email in the past week that I have received regarding this problem and I am tired of passing on lies to the resident about when the issue will be taken care of. I am sending a Streets crew over this morning to clean up the sidewalk contractor's mess. If this is the response that we will be getting from this contractor, I am not sure that they are the right type of contractor to be working for the City of Coppell.   I am also going to work up an invoice for the contractor for cleaning up his mess. I am not sure if we can actually make him pay it but we can at least present it to him to let him know that we are serious.   Glenn file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\4A28C381City_...9/13/2010 Page 1 of 4 Keith Marvin - RE: Pelican Lane sidewalks and trash removal From:   Jennifer Braafladt <jbraafladt@coppellisd.com> To:   'Glenn Hollowell' <ghollow@ci.coppell.tx.us> Date:   6/4/2009 12:10 PM Subject:   RE: Pelican Lane sidewalks and trash removal   Mr. Hollowell, The issue in front of my home is still not resolved and now the grass that we still have left and are unable to mow is over 6 inches tall.  Could you please have someone come out and take care of this?  Thank you very much! Jennifer Braafladt 774 Pelican Lane   Jennifer Braafladt Mockingbird Elementary 4th grade   From: Glenn Hollowell [mailto:ghollow@ci.coppell.tx.us] Sent: Thursday, May 28, 2009 7:50 AM To: The Rountrees; The Rountrees Cc: Ken Griffin; Per Birdsall; Jennifer Braafladt; Carol Slover; Julie Nudo Subject: Re: Pelican Lane sidewalks and trash removal   Good Morning Ms. Rountree,   The sidewalk that was replaced in front of 744 Pelican was done by a contractor working for the City. I spoke with the inspector in charge of that project. He stated that they would probably be out today or Monday to finish up the work in front of 744 Pelican. They should also begin removing and replacing the sidewalk in front of your house sometime next week. They have already looked at the utility locates to ensure that there will not be any lines in the way.   The inspector for the project is Albert Samaniego. He can be reached at 972-304-3685. He can probably answer any future questions about the sidewalk replacements you may have better than I can.   We are still looking into some of the drainage issues in your area. A number of years ago, the City did add some drainage on your street. The drainage that was originally installed with the subdivision was inadequate.  The street flooding in your pictures is caused by an area in the street that has settled. The small grate drains were installed years ago in order to handle the standing water due to the settlement. We do have to send a crew out several times a year to clean these drains. They get clogged up with leaves, grass clippings and other debris occasionally. I have been by to observe the drainage during a file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\4A28C381City_...9/13/2010 Page 2 of 4 recent storm event. Once the storm is over, everything seems to drain off quickly. The storm that I observed was pretty severe but I did not see any problems with water potentially getting into homes or causing any damage.   One of the engineers is looking into the possibly of installing additional drainage pipe and/or more drains. Once we have decided on a course of action I will get back in touch with you.   If you have any further questions, do not hesitate to contact me.   Sincerely,       Glenn D. Hollowell, P.E. Assistant Director of Public Works 972-462-5150 ghollow@ci.coppell.tx.us   >>> The Rountrees <therountrees@me.com> 5/27/2009 7:43 PM >>> Mr. Hollowell: Thank you for your attention to the repair of the sidewalk in front of 744 Pelican Lane.  It was replaced on May 7.  However, old lumber, broken pieces of concrete, trash and yellow construction tape remain lining the sidewalk.  When can we expect this to be cleaned up?  It is quite an eye-sore that seems to have been forgotten by the City.   Also, about 2 weeks ago utility lines were marked with flags and paint marks on the grass along the sidewalk in front of multiple house on Pelican including my home at 763 Pelican.   I assumed this was in anticipation of replacing the sidewalk in fairly short order.  The flags that are marking this area are disappearing due to residents needing to mow the lawn and the flags being run down for various reasons by pedestrians and pets.  The paint marks on the grass are also now almost gone due to the grass having grown and now been cut.  Just wanted someone to know that any markings of the utility lines are quickly disappearing.  What is the schedule for this sidewalk replacement?   Debra Rountree     On May 8, 2009, at 2:15 PM, The Rountrees wrote: Mr. Hollowell: Thanks for your reply.  The sidewalk in front of 744 Pelican was replaced yesterday!  Hopefully the other sidewalk will be replaced this summer as you guess.   I look forward to more information about the drainage issue.     Debra Rountree   On May 8, 2009, at 10:25 AM, Glenn Hollowell wrote: Ms. Rountree,   Sorry that it has taken so long to get back with you. Unfortunately I will not be able to address your drainage complaint at this time. We are still doing an investigation into that complaint and should be back with you shortly with some more information.   I can address the sidewalk repairs. The city just recently entered into a contract for our annual sidewalk replacements. Both of the locations that you mentioned are on the list for replacement. One of the locations was turned in approximately two years ago and the other was called in last September.  The contractor will be starting on this project soon. My guess would be that these sidewalks should be replaced sometime this summer.   If you have any further questions or concerns about these matters, do not hesitate to contact me.   Thanks, file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\4A28C381City_...9/13/2010 Page 3 of 4   Glenn D. Hollowell, P.E. Assistant Director of Public Works 972-462-5150 ghollow@ci.coppell.tx.us >>> The Rountrees <therountrees@verizon.net> 5/2/2009 4:57 PM >>> Dear Sirs: I am writing to ask for your assistance in resolving the drainage  problem that exists in the 700 block of Pelican Lane.  I reside at 763  Pelican Lane.  There is a significant drainage problem in front of my  house during and after any rainfall.  I have lived at this address for  3 years and have seen our City workers work on "clearing" the 2 drains  across the street many times in an effort to resolve this problem.  It  continues to remain unresolved. There is a drain directly in front of the residence at 770 Pelican  Lane as well as another drain approximately 40 feet away directly in  front of the residence at 774 Pelican Lane.  Rainfall of any amount  causes significant standing water in front of these houses.  A  powerful shower or thunderstorm results in our street being near  impassable.  I'm writing this just moments after the heavy shower that  occurred this afternoon and the pictures below were taken following  this rainfall.  You will see that the water is standing above curb  level. City workers worked on clearing these drains less than 48 hours ago.    They were here on Thursday afternoon and I spoke to several of them at  that time.  I asked them why we have such a problem when there are 2  grated drains in such close proximity to the "storm drain" just a few  yards down the street.  Several of the workers indicated that the  drains are just not big enough.  They indicated the drains themselves  are not large enough and the pipes that assist in water flow from that  area are not large enough and need to be replaced with larger piping.   I am not an engineer but I can certainly see that there is a problem  and that the drains are not capable of keeping up with the tremendous  amount of water that flows to that particular area.   Several of the  men indicated that they have worked on these same drains for years and  there continues to be issues.  Please investigate what can be done  about this problem and seek to resolve what is a longstanding  problem.  In heavy rainfall the street is virtually impassable in this  area.  After a heavy rain, there is often standing water for days.   Our street continually remains very dirty because of the amount of  water that flows and then stands.  The idea of standing water is also  not appealing particularly during the summer months when mosquitos are  a significant issue in our area. I would also like to inquire as to the status (timeframe) of sidewalk  repairs in this same area.  The sidewalk in front of 774 Pelican has  been marked for repair for a very long time.  You can see the white  arrow markings in one of the photos below. Finally, could you tell me the status of the repair of the sidewalk  adjacent to the sewer manhole between my property, 763 Pelican, and  759 Pelican?  I was told by the previous owner of 759 Pelican (Candy  Sheehan) that she has called numerous times about this particular  repair. See below for pictures of what I describe. file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\4A28C381City_...9/13/2010 Page 4 of 4 Thank you for all you do for our City.  I look forward to hearing your  response. Debra Rountree 763 Pelican Lane     file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\4A28C381City_...9/13/2010