Park West CC(12)-CS080812
Acct: 20000651, 440 Wrangler, water leakPage 1 of 1
Keith Marvin - Acct: 20000651, 440 Wrangler, water leak
From: "Priscilla McKinney" <PriscillaM@PacTrust.com>
To: <h20bills@ci.coppell.tx.us>
Date: 8/12/2008 8:26 AM
Subject: Acct: 20000651, 440 Wrangler, water leak
CC: <kgriffin@ci.coppell.tx.us>, <kmarvin@ci.coppell.tx.us>
Attachments:PWCC5 leak #6.jpg; PWCC5 leak #1.jpg; PWCC5 leak #2.jpg; PWCC5 leak #3.jpg;
PWCC5 leak #4.jpg; PWCC5 leak #5.jpg
All,
This letter serves as documentation of a water leak on the domestic water service at our building located at 440
Wrangler, Coppell.
We received our invoice for June consumption on July 15th. Once the extreme discrepancy against our average
monthly bill was noted, we called the Utility Department and was told the meter would be re-read. On Monday
afternoon, July 21st I received a call saying that the paperwork had been received on the re-reading of the meter.
The new information revealed that we had a serious leak on the property and that since the previous read date
(approximately 3 weeks) we had already used 2 million gallons.
The very next day, we had Public Service Plumbers come out and begin the search for the leak. Since there
were no signs of water leaks in the building or parking lot, the search was narrowed down to the lawn area
between the parking lot and Wrangler. The area was pinpointed and exposed. I have attached pictures of what
we found, because quite frankly, I don't think you would believe me otherwise. From what we can tell, a utility
contractor that was boring within the easement, hit the line and repaired it with duct tape and rope.
This damage likely occurred during late June. I did a brief calculation on the total gallons divided by the number
of days of consumption and came up with an approximate date of June 20th.
We would not only request reprieve from the exorbitant water bills for the two previous months, but also with the
cost of repair (copy of invoice attached).
Should you need any additional information or clarification, please contact me by reply e-mail or at my phone
number indicated below.
Thanks.
Priscilla
<<PWCC5 leak #6.jpg>> <<PWCC5 leak #1.jpg>> <<PWCC5 leak #2.jpg>> <<PWCC5 leak #3.jpg>> <<PWCC5
leak #4.jpg>> <<PWCC5 leak #5.jpg>>
Priscilla McKinney
Sr. Property Manager
PacTrust
P.O. Box 59860
Dallas, TX 75229
972-831-3969
972-869-0180 fax
file://C:\Documents and Settings\radloo\Local Settings\Temp\XPgrpwise\48A14923City_o...9/28/2010
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