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TR0801-CS100914 (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 1 From: "Stroble, Hans" <Hans.Stroble@directenergy.com> To: "Keith Marvin" <kmarvin@coppelltx.gov> CC: "Sheri Moino" <SMOINO@coppelltx.gov> Date: 9/14/2010 1:39 PM Subject: RE: 1390 W Sandy Lake Rd Hi Keith, I checked with my enrollments team and you are correct. It is scheduled to be installed and energized today before midnight. Hans Stroble Senior Indirect Sales Representative Direct Energy Business 909 Lake Carolyn Parkway, Suite 1020 Irving, Texas 75039 Office: 972-373-2228 Cell: 972-689-2513 Fax: 866-420-0588 hans.stroble@directenergy.com www.directenergy.com Neither e-mail nor verbal communications from a Direct Energy representative constitutes a contract, an offer, or acceptance of an offer to enter into a contract, nor shall they be used to modify, supplement or waive any rights of Direct Energy with respect to an existing contract. Neither this e-mail nor any verbal communication will be binding on Direct Energy without a written agreement approved by Direct Energy and signed by the customer and an authorized representative of Direct Energy in accordance with the terms of the agreement. Any pricing information provided in this e-mail is indicative only and is subject to change without notice. -----Original Message----- From: Keith Marvin [mailto:kmarvin@coppelltx.gov] Sent: Tuesday, September 14, 2010 11:34 AM To: Stroble, Hans Cc: Sheri Moino Subject: RE: 1390 W Sandy Lake Rd I understand Oncor has scheduled it to be installed today. As of now it's not there yet. Keith >>> "Stroble, Hans" <Hans.Stroble@directenergy.com> 9/14/2010 10:59 AM >>> It is showing as active in our system so it should already be there and on flow. Hans Stroble (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 2 Senior Indirect Sales Representative Direct Energy Business 909 Lake Carolyn Parkway, Suite 1020 Irving, Texas 75039 Office: 972-373-2228 Cell: 972-689-2513 Fax: 866-420-0588 hans.stroble@directenergy.com www.directenergy.com Neither e-mail nor verbal communications from a Direct Energy representative constitutes a contract, an offer, or acceptance of an offer to enter into a contract, nor shall they be used to modify, supplement or waive any rights of Direct Energy with respect to an existing contract. Neither this e-mail nor any verbal communication will be binding on Direct Energy without a written agreement approved by Direct Energy and signed by the customer and an authorized representative of Direct Energy in accordance with the terms of the agreement. Any pricing information provided in this e-mail is indicative only and is subject to change without notice. -----Original Message----- From: Keith Marvin [mailto:kmarvin@coppelltx.gov] Sent: Tuesday, September 14, 2010 10:54 AM To: Debbie Ingram; Stroble, Hans Cc: Sheri Moino Subject: RE: 1390 W Sandy Lake Rd Hans, Thanks for the update. Does that mean that the meter will be installed today? Keith Keith Marvin, P.E. Project Engineer (972) 304-3681 >>> "Stroble, Hans" <Hans.Stroble@directenergy.com> 9/14/2010 10:28 AM >>> Hi Keith, The meter is active as of today so you are good to turn it on. Hans Stroble Senior Indirect Sales Representative (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 3 Direct Energy Business 909 Lake Carolyn Parkway, Suite 1020 Irving, Texas 75039 Office: 972-373-2228 Cell: 972-689-2513 Fax: 866-420-0588 hans.stroble@directenergy.com www.directenergy.com Neither e-mail nor verbal communications from a Direct Energy representative constitutes a contract, an offer, or acceptance of an offer to enter into a contract, nor shall they be used to modify, supplement or waive any rights of Direct Energy with respect to an existing contract. Neither this e-mail nor any verbal communication will be binding on Direct Energy without a written agreement approved by Direct Energy and signed by the customer and an authorized representative of Direct Energy in accordance with the terms of the agreement. Any pricing information provided in this e-mail is indicative only and is subject to change without notice. -----Original Message----- From: Keith Marvin [mailto:kmarvin@coppelltx.gov] Sent: Tuesday, September 14, 2010 9:32 AM To: Debbie Ingram; Stroble, Hans Cc: Sheri Moino Subject: RE: 1390 W Sandy Lake Rd Does anyone know the status of this service request? I'm trying to figure out when to turn this signal on, and I intend to place a notification in the paper before we turn it on. Unfortunately the notice needs to be in tomorrow morning for us to turn the signal on next week. If I know the meter will be set this week, I'll go ahead with the notice. If we don't know when it will be set, I'll wait another week. Thanks, Keith Keith Marvin, P.E. Project Engineer (972) 304-3681 >>> "Stroble, Hans" <Hans.Stroble@directenergy.com> 9/8/2010 11:06 AM >>> Anytime! Just let me know if you have any questions on that form. We just need the contact info filled in and the signature and then we can send the request on our end. (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 4 Hans Stroble Senior Indirect Sales Representative Direct Energy Business 909 Lake Carolyn Parkway, Suite 1020 Irving, Texas 75039 Office: 972-373-2228 Cell: 972-689-2513 Fax: 866-420-0588 hans.stroble@directenergy.com www.directenergy.com <http://www.directenergy.com/> Neither e-mail nor verbal communications from a Direct Energy representative constitutes a contract, an offer, or acceptance of an offer to enter into a contract, nor shall they be used to modify, supplement or waive any rights of Direct Energy with respect to an existing contract. Neither this e-mail nor any verbal communication will be binding on Direct Energy without a written agreement approved by Direct Energy and signed by the customer and an authorized representative of Direct Energy in accordance with the terms of the agreement. Any pricing information provided in this e-mail is indicative only and is subject to change without notice. ________________________________ From: Debbie Ingram [mailto:dingram@coppelltx.gov] Sent: Wednesday, September 08, 2010 11:03 AM To: Stroble, Hans Cc: Keith Marvin; Lee Stone; Sheri Moino Subject: RE: 1390 W Sandy Lake Rd Awesome! Thank you so much. debi Debbie Ingram City of Coppell 972-462-5156 (phone) 972-462-5199 (fax) www.coppelltx.gov <http://www.coppelltx.gov/> dingram@coppelltx.gov >>> "Stroble, Hans" <Hans.Stroble@directenergy.com> 9/8/2010 10:52 AM >>> Here you go Debbie, sorry for the confusion. I am used to seeing the 17 digit number. Thank you, (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 5 Hans Stroble Senior Indirect Sales Representative Direct Energy Business 909 Lake Carolyn Parkway, Suite 1020 Irving, Texas 75039 Office: 972-373-2228 Cell: 972-689-2513 Fax: 866-420-0588 hans.stroble@directenergy.com www.directenergy.com <http://www.directenergy.com/> Neither e-mail nor verbal communications from a Direct Energy representative constitutes a contract, an offer, or acceptance of an offer to enter into a contract, nor shall they be used to modify, supplement or waive any rights of Direct Energy with respect to an existing contract. Neither this e-mail nor any verbal communication will be binding on Direct Energy without a written agreement approved by Direct Energy and signed by the customer and an authorized representative of Direct Energy in accordance with the terms of the agreement. Any pricing information provided in this e-mail is indicative only and is subject to change without notice. ________________________________ From: Debbie Ingram [mailto:dingram@coppelltx.gov] Sent: Wednesday, September 08, 2010 8:28 AM To: Stroble, Hans Cc: Keith Marvin; Lee Stone; Sheri Moino Subject: 1390 W Sandy Lake Rd Good morning, Hans! We are ready to have the power connected into the City's name at the above address. The permit/confirmation number is 8599749. Thank you in advance for your prompt attention in helping get this under way. debi Debbie Ingram City of Coppell 972-462-5156 (phone) 972-462-5199 (fax) www.coppelltx.gov <http://www.coppelltx.gov/> (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 6 dingram@coppelltx.gov The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible for delivering it to the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confidential and/or covered by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. The views expressed in this email are not necessarily the views of Centrica plc, nor its North American subsidiaries, and the said companies and their respective directors, officers and employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary. The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible for delivering it to the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confidential and/or covered by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. The views expressed in this email are not necessarily the views of Centrica plc, nor its North American subsidiaries, and the said companies and their respective directors, officers and employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary. The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible for delivering it to the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confidential and/or covered by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. The views expressed in this email are not necessarily the views of Centrica plc, nor its North American subsidiaries, and the said companies and their respective directors, officers and employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary. The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible for delivering it to the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confidential and/or covered by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. (2/2/2011) Keith Marvin - RE: 1390 W Sandy Lake RdPage 7 The views expressed in this email are not necessarily the views of Centrica plc, nor its North American subsidiaries, and the said companies and their respective directors, officers and employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary. The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible for delivering it to the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confidential and/or covered by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. The views expressed in this email are not necessarily the views of Centrica plc, nor its North American subsidiaries, and the said companies and their respective directors, officers and employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the contrary.