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Sales Tax 09-CS101220 (7/26/2011) Keith Marvin - Re: Fwd: Problems with road construction on Clear Creek Ln.Page 1 From: Keith Marvin To:AANLkTikuNJWW-C_oR9uCbc7wErMm_eXkf65bbG8UtdAm@mail.gmail.com; debbiaike... CC:Griffin, Ken; Odell, Richard; Phillips, Clay; shuffman_rkm@yahoo.com Date: 12/20/2010 2:48 PM Subject: Re: Fwd: Problems with road construction on Clear Creek Ln. Ms. Aiken, Thank you for taking the time to contact city staff concerning the ongoing reconstruction of Clear Creek Lane. My name is Keith Marvin, and I am the project manager for this construction. In addition to my role on the project we have a full time construction inspector assigned to oversee the project. The construction inspector's name is Rick O'Dell, and he can be reached by telephone at 469-576-7709. In response to your specific concerns, there was a misunderstanding on the part of city staff concerning the time construction activity could begin on Saturday. The contractor had been advised that the use of mechanical construction equipment could begin at 8:00am. That misunderstanding has been corrected, and the contractor has been advised that this noise making activity can not begin until after 9:00am on Saturday. As for mail delivery, The contractor has been instructed to maintain access to mailboxes throughout the duration of the project. I have personally discussed this situation with the Postal Service, and Rick has discussed it with the contractor. There is no malice intended in this situation, and I am confident that the contractor has not stolen any packages during his work activity. The contractor is currently replacing the water line and all water services from Woodhurst to the eyebrow. This process involves digging up each water meter and installing the new service. This work involves many pieces that are contained in cardboard boxes and assorted packaging. I'm certain this is the packaging that you observed. When I drove the project this morning I saw very little trash. We did however reiterate to the contractor the importance of keeping their work area clean. Lastly, I want to address your assessment of shoddy workmanship. The City of Coppell has very high standards for construction. We have a full time construction inspector overseeing the contractor's work in the field, and a licensed professional engineer managing the project. We have hired an independent testing laboratory to test all materials for conformance with city specifications. We are getting the quality product that we are paying for. If at any time we feel we are not receiving the quality we have specified, the contractor will be expected to correct or remove the deficient item(s). Construction projects of this type are always difficult. It is difficult for the contractor, for the adjacent residents, and for the city. We appreciate you patience. If you would like to discuss these issues further, please feel free to call Rick at the above number, or me at the one below. Thank you. Keith Marvin, P.E. Project Engineer (972) 304-3681 >>> Planning 12/20/2010 8:10 AM >>> >>> On 12/18/2010 at 2:07 PM, in message <AANLkTikuNJWW-C_oR9uCbc7wErMm_eXkf65bbG8UtdAm@mail.gmail.com>, debbi aiken <debbiaiken@gmail.com> wrote: Hello, I am writing to you all today to discuss the problems I am experiencing with the road construction on my street, Clear Creek Ln and to ask for your help. First, I think that it is insensitive and discourteous that they begin on the weekends at 7am. This is not the side of a freeway it is a residential neighborhood that used to be a peaceful one. This noise pollution as well as the headaches it is causing at such an early hour six days a week is unacceptable. It is also against Coppell's noise ordinance according to ordinance number 2009-1243, Section 9-13-2. I would like it addressed. Additionally I am very concerned that we have received no mail in two days. Last Thursday when they tore up the side of the road (7/26/2011) Keith Marvin - Re: Fwd: Problems with road construction on Clear Creek Ln.Page 2 that they've moved our mailboxes to, they didn't see fit to put the mailboxes onto the other side of the road that was not torn up before tearing it up. So, the mail truck couldn't get to any of the mailboxes. Friday, they moved the mailboxes and left dirt and rocks on the ledge of mine, however, they blocked both sides of the street all day, resulting in no mail, I think. I say I think because when a package I was waiting on was tracked, the post office says it was delivered at 11:07 am. We have no mail at all and we always, always get at least junk mail. Now, what happened to this package and our mail I have no idea. I have talked to one of the construction company's field supervisors and gotten no answers at all. I have never had a problem receiving mail or even large packages that had to be left on my front porch until now. Yes, a claim can be filed with the post office for a lost package, but this doesn't make up for a Christmas gift that will not be received in time for Christmas now, the additional cost of having to go purchase a new gift or the aggravation and insecurity of having things possibly stolen. This situation is also not acceptable. I would like it addressed as soon as possible. Right now, in my front yard there is trash. There are several (4-5) empty boxes strewn about, perhaps packages that others were expecting or perhaps construction parts I don't know. There is a large roll of what appears to be black plastic sheeting. There is also a ladder in and amongst the debris and the mud pile that was left along with the assorted parts of what appears to be my water meter. There is a bottle of one of the workmen's drinks that was left on the ledge of my mailbox that we had to remove the dirt and rocks from yesterday. This situation is also unacceptable. I would like it addressed as soon as possible. Again, this is not the side of a freeway or an industrial area, at least it didn't use to be. It is a residential area. I understand that they have work to accomplish and that this is going to put everyone out a bit from time to time, but what I have written to you all about today is not part of being inconvenienced. It is shoddy workmanship, lack of respect for the people who are unfortunate enough to have to live here during this time and it is quite possibly theft as well. They could at the very least be courteous in going about their work. I would like someone, many someones is fine, to get back to me once these problems have been addressed and inform me what will be done to resolve these problems so that we may again live here in peace with some relative sense of security. Thank you for your time, Debbi Aiken 411 Clear Creek Ln Coppell, TX 75019