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ST8201-CS 890406The City With A Beautiful Future April 6, 1989 Mr. John Karlsruher, P.E. Ginn Inc. 17103 Preston Road Suite 100, LBll8 Dallas, Texas 75248 P.O. Box 478 Coppell, Texas ~5019 214 - 462 - 0022 Dear Mr. Karlsruher; Statements made in your letter to Russell Doyle, City Engineer, dated April 3, 1989 were totally unfounded. As a representative of this City~ I was responding to a complaint made by a citizen. Three attempts had been made by the City Dispatch Division to contact your field representative to alleviate this situation along with myself contacting your office directly to ascertain information for reaching any additional on-site representatives i.e., project manager and/or contractor. When no representative could be found, I along with Lt. Mark Leonard temporarily redirected a detour sign and placed a "No Thru Traffic" sign in better view of ongoing traffic in order to temporarily relieve the citizen complaint. There were no barricades located in the area and the police department had been instructed to monitor the situation until your representative or the contractor could be located. Subsequently, contact was made with your field representative within five (5) minutes of redirecting the signs. Upon discussing the reasoning for placement of the signage and making further recommendations for additional signage to alleviate the situation with your representative, an agreement was reached which seemed to resolve the situation. Lt. Leonard, Mr. Fleming and myself then proceeded to meet with the citizen and inform him of our proposed solution to his complaint. Three of us also rode the entire project and found.~ inadequate directional signage and barricades at the intersection of Denton Tap Road and Sandy Lake Road. I'm informed that this poor planning resulted in a traffic accident within a short time after it was pointed out. Mr. John Karlsruher Page two April 6, 1989 In conclusion, as a representative of the City, it is necessary to give consideration to all citizens affected by construction projects not just a select few. The appropriate steps had been taken to contact your office and field representative of this situation. In the future, it would seem necessary for your office, field representative, the project manager and/or contractor and the City's representative to be more thorough in your planning, response and sensitivity to our citizenry in regards to any construction projects. If you care to discuss this matter further, please contact me directly. Sincere ly, Vivyo~ V. Bowman Assistant City Manager "Tom Griff~n,~ Po ~ce' cc: Alan D. Ratliff, City Manager Wayne Ginn, Ginn Inc.