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SW0101-CS010825 May 16, 2001 Honorable Mayor Candy Scheehan 255 Parkway Blvd Coppell, TX 75019 ~ Dear Mayor Scheeharg I'm writing to you out of frustration because I have exhausted all attempts on the telephone and I do not know who else in our City's administration to contact about this situation. 2 Years ago (June 30, 1999 to be exact) my family and I moved to Coppell. We were really happy to find a house in Coppell that was large enough for our family yet within our price range. It's a beautiful house except for one flaw; where our front walkway joined the sidewalk was sunken and uneven. It was so uneven that in a few places the concrete was sticking up 2-3 inches above the rest making it a very hazardous situation. Our children and friends were constantly tripping on the sidewalk and walkway. I called the City Engineers office shortly after moving in to find out ifI was responsible for fixing my walkway and sidewalk or if the City was. The person I spoke with told me that the city was responsible for maintaining the sidewalk from the curb by the street to one concrete square past the edge of the sidewalk closest to my house but beyond that it was my ~ responsibility. He said there were exceptions to this policy for severe eases. He ....t, '~ ~ said he would inspect my sidewalk and let me know. He came out within the next few days and inspected the sidewalk. He called me to tell me the severity of my · sidewalk warranted an exception to policy. He said the City would repair the sidewalk and the adjoining portion of my walkway up to and including the second slab from my sidewalk to my house. He said this was approved because the problem was continuous from the curb to my sidewalk and to repair only the sidewalk would leave the hazardous condition consequently leaving the job half done. He marked the area with orange spray paint. He told me it would take a while but it would get done. About 2 weeks ago someone came out and remarked the same area with orange paint. About a week ago some workmen came out and started working on my sidewalk. I was really happy to see this as I have been waiting for almost 2 years. When they completed the work I realized they stopped one slab short of what was marked to be replaced. The worker explained that they could only do what the city contracted them to do but I could pay to have the extra work done. He said he would charge $80. I contacted Larry Davis (5/8/01) to see about this and he confirmed this. I told him I would pay the extra because my sidewalk is not much better now than before. He said he would have the contractor contact me to have the work done. A woman foreman came by 5/10/01 and told my wife that now that the work is completed they probably won't be back for a long time. ~)F,t~ffLL; ~-. 972 S04 704!; fiUO~r,,oO'l ~ :4SP~; PA8~ 4/4 I am very disappointed in the way the City ofCoppell h~ h,mdlocl this whole affair. I feel I w~ misled aad lied to for the I~st 2 y~rs b~usc I e~g my sidew~llk to get fixod only to tind out tlmt it only got h~fdon~. Nobody bothered to communicate this Io me. I only found out what I know bec~ I iaquit~ al~gr the work was completed. ! w~ ~ 8jv~ aa option to have the extra work done while they w~re doing it, which i~ when it ~ho~fld h~ve be~n done. The workmen spill~l ~ome concrete tl~t ~ to the sidewalk on on~ side and chipped a large piece out of the other ~ide ~hi/e they wet~ r~moving some of the old concrete. They never repahred th~ error~. I ~ h~ve a very unsafe situation and it doesn't look any better tha~ before. Any assistance in thi~ m~tter would be greatly s~opreci~ted. Sincerely, / Tennyson 235 Woodhurst Dr. Coppell, TX 75019