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ST9304-CS000928 (3) PARTNERING WORKSHOP BELT LI N E ROAD PROJECT 91-829 GRADING, PAVING, DRAINAGE & UTILITY IMPROVEMENTS DALLAS COUNTY CITY OF COPPELL CITY OF DALLAS ZACHRY CONSTRUCTION CORPORATION SEPTEMBER 28, 2000 BELT LINE ROAD PARTNERING WORKSHOP AGENDA OF PARTNERING ACTIVITIES ACTIVITY DURATION LEADER 1. Introductions 5 Min. Alberta Blair Robinson 2. Project Familiarization 5 Min. John Mears 3. Pre-Con Coordination Items 60 Min. John Mears 4. County &City Perspectives 5 Min. Don Holzwarth 5 Min. Ken Griffin 5. Contractor's Perspective 5 Min. Zachry Construction AAA After Lunch 6. Successful Partnering 5 Min. Don Holzwarth 7. Successful Project Definition 15 Min. Mixed Teams 8. Partnering Expectations 15 Min. Mixed Teams 9. Sensitive Issues/Opportunities 15 Min. Mixed Teams 10. Introspection Exercise 15 Min. Home Team 11. Goals for Project 15 Min. Home Team 12. Charter Drafting 30 Min. Designated Teams *Mission Statement *Goal Building *Team Values 13. Resolving Issues - The Process 5 Min. John Mears 14. Follow-up for Effective Partnering 5 Min. John Mears '"'"" Note: A catered working lunch will be integrated into activities at about noon. BELT LINE ROAD PARTNERING WORKSHOP I 0 FO T NAME: ORGANIZATION REPRESENTED: PLACE OF BIRTH/HOMETOWN: LAST TWO PROJECTS WORKED ON: BEST VALUE YOU WILL ADD TO THE TEAM: DISTINGUISHING HOBBY/AVOCATION: BELT LINE ROAD PARTNERING WORKSHOP ELEMENTS OF SUCCESSFUL PARTNERING · Partnering is voluntarily setting up working relationships that assure an environment that facilitates a "team" approach to conducting business and solving problems. · The essence of PartnerinR is establishing and maintaining: *TRUST *GOMMITMENT *SHARED VISION · Using partnering DOES NOT: *Change any of the contractual requirements *Assure the job will have no "tough" challenges *Mean that one party can "roll over" the other *Assure a profitable job *Mean we can achieve success without a lot of hard work · Effectively partnering through the life of the contract will: *Improve team problem solving and mutual respect *Assure open communications and prompt issue resolution *Help avoid wasting time in "letter writing" and other adversarial pursuits *Provide job satisfaction and pride in accomplishment BELT LINE ROAD PARTNERING WORKSHOP D~CRIPTIONS OF A HIGHLY SUCCESSFUL PROJECT What am the characteristics of the last really great project that you recall? BELT LINE ROAD PARTNERING WORKSHOP EXPECTED BENEFITS OF PARTNERING (from your perspective on the team) Q Q BELT LINE ROAD PARTNERING WORKSHOP SENSITIVE ISSUES & POTENTIAL OPPORTUNITIES Possible Sensitive Issues Within This Project Potential Opportunities for This Project BELT LINE ROAD PARTNERING WORKSHOP What actions do we engage in that create problems for other members of the project team? What can we do (Proactively) to avoid these problem-generating actions? BELT LINE ROAD PARTNERING WORKSHOP GOALS FOR BELT LINE ROAD CONSTRUCTION Da,lies County_ Zachry Construction Cities of Coppell & Dallas BELT LINE ROAD PARTNERING WORKSHOP HOW TO DEVELOP A MISSION STATEMENT TASK: Write a sentence or two that describes: A. What the project is B. Who is doing it C. How you want to get it done D. The ultimate goal ("In order to...") 1. Look at the sample charters, borrow whatever works for you. 2. Get the group's ideas on A, B, C and D above. 3. Forge agreement on A, B, C and D. 4. Ask two people to draft a statement. 5. Work with it until you have agreement. 6. Don't worry about perfection...just capture the intent. The heart of the charter is in the goals. BELT LINE ROAD PARTNERING WORKSHOP TYPICAL PROJECT GOALS Quality Good Working Relationships *Meets specifications *No outstanding claims *Efficient performance of work *No unresolved disputes *Minimal Punch list *Willing to give good references *Do it right the first time *Avoid adversarial "backsliding" *Good Inspection System *Build trust one action at a time *Minimal warranties *No concrete failures Reputation *Functional end product *Enhance reputation of all *Build a road we are all proud of Safety *Earn an "excellent" evaluation *Manage risks *No OSHA Recordables Budget *Clean &safe job site *Provide opportunity for profit *Continually confirm utility locations *Within budget *Maintain emergency vehicle access *Finish early *Protect the traveling public *Minimize changes with "ripples" *Protect pedestrians *Less than or equal to budget amount Teamwork Schedule *Open communications *Timely completion *Accountability for indiv. Performance *Submitted on time *Seek win/win/win outcomes *Sequence work effectively *Shared vision *Manage to schedule *Think like one project team *Minimal changes Public Relations ChanlRes/Submittals/RFl's/etc *Keep public informed *Timely review and approval *Build a good reputation *Minimal number *Attractive, clean work site *Proactive scheduling *Over-communicate *Complete submittal package *Prioritize major submittals Satisfaction/Enioyment *Take pride in Team Accomplishments Communication *Good project/joy to go to work to *Talk before drafting *Draft before writing Conflict Resolution *Open, regular communications *Resolve conflicts quickly *Be accessible/provide timely response *Follow conflict resolution plan *Describe and talk about shared vision BELT LINE ROAD PARTNERING WORKSHOP FOLLOW-UP EVALUATION PROCESS · Evaluate progress on each goal at periodic partnering meetings. · Schedule partnering meetings smartly to assure SUCCESS · All participants spend time honestly assessing the relationship and how to keep it improving · The process is more important than the "report card" · All team members evaluate "team performance", not each other's performance · Evaluate each Goal and objective as follows: *Excellent *Acceptable *Needs Improvement · Intervals to be set by Team, scheduled by PM (7,RR0(gt~)H The County or hrb&b:raz~ . : ;.., -; PARTNERING CHARTER · ;. · : "April 30, 1998 . ~-. " MISSION STATEMENT way whi~ ~e~ the mslden~ of Dallas Coun~ and et e goa~ stated b . - · ' CHARTER GOALS SafeW Quality .... · Protect ~veling public ~MUTCD) · Meet sped~Uons · Protect pedestrians · Eftdent pe~o~ance of wo~ · Meet OSHA requirements · FuncUonal end produ~ · Con~ uU~ty IonUons .,?* · Clean woWIng environment Teamwo~ · Open Communi~Uon -' ..... Public RelaUon~ · Fair ~'~ · Minimal comptaln~ · Commitment to common goal ... · At~a~ve, dean working environment · Keep public info~ed SaUsfadlon . · Build a good reputation '. · Take pride " ... Schedul~ · Good proje~ · Cons~tent Communi~o_ _.....__n · Minimal changes · Ope~regular ~mmunl~tlon ..~ · On-~me ~mple~on profl~ ~ · Provide oppo~n~y for a profit · Minimal amount ,. · Proadive s~eduling L~lqaUOn : ..... · Pro~ssed in a ~mely manner · Avoid ~! , .-',~ .