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WA0002-PS040702PARTNERING WORKSHOP CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS GOLDEN TRIANGLE M.H.P. COUNTY OF DALLAS CITY OF COPPELL NORTH TEXAS CONTRACTING, INC. JULY 2, 2004 CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP AGENDA OF pARTNERING ACTIVITIES ACTIVITY DURATION 2. 3. 4. Introduction & Sign-In Contract Requirements Project Requirements Miscellaneous LEADER 5. Break 5 Min. Abel Salda~a 20 Min. Abel Salda~a 25 Min. Al Dominguez 5 Min. Al Dominguez 5 Min. 6. Partnering Workshop introductions 5 Min. 7. County & City Perspectives 5 Min. 5 Min. 8. Contractor's Perspective 5 Min, 9. Successful Partnering 5 Min. 10. Successful Project Definition 10 Min. 11. Partnering Expectations 5 Min. 12, Sensitive Issues & PotentialOpportunities 10 Min. 13. Introspection Exercise 10 Min. AAh After Lunch 10 Min. 10 Min. 14. Goals for Project Charter Drafting *Mission Statement *Goal Building *Team Values 15, Melody Davis Melody Davis Suzan Taylor North Texas Contracting, Inc, Melody Davis Mixed Teams Mixed Teams Mixed Teams Home Team 16. Resolving Issues - The Process 17. Follow-up for Effective Partnering Home Team Designated Teams 5 Min, Abel Salda~a 5 Min. Abel Saldafia Note: A catered working lunch will be integrated into activities at about noon. CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP INTRODUCTIONS FORMAT NAME: ORGANIZATION REPRESENTED: PLACE OF BIRTH / HOMETOWN: LAST TWO PROJECTS WORKED ON: BEST VALUE YOU WILL ADD TO THE TEAM: DISTINGUISHING HOBBY/AVOCATION: CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS ELEMENTS OF SUCCESSFUL PARTNERING Partnering is voluntarily setting up working relationships that assure an environment that facilitates a "team" approach to conducting business and solving problems. The essence of Partnering is establishing and maintaining: *TRUST *COMMITMENT *SHARED VISION · Using partnering DOES NOT: *Change any of the contractual requirements *Assure the job will have no "tough" challenges *Mean that one party can "roll over" the other *Assure a profitable job *Mean we can achieve success without a lot of hard work · Effectively partnering through the life of the contract will: *Improve team problem solving and mutual respect *Assure open communications and prompt issue resolution *Help avoid wasting time in "letter writing" and other adversarial pursuits *Provide job satisfaction and pride in accomplishment CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP DESCRIPTIONS OF A HIGHLY SUCCESSFUL PROJECT What are the characteristics of successful projects that you recall? CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP EXPECTED BENEFITS OF PARTNERING (from your perspective on the team) CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP SENSITIVE ISSUES & POTENTIAL OPPORTUNITIES Possible Sensitive Issues Within This Project Potential Opportunities for This Project CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP INTROSPECTION EXERCISE What are parts of our organizational culture, structure or people that could cause problems for other members of the project team? · What can we do actions? (Proactively) to avoid these problem-generating CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP GOALS FOR CONSTRUCTION Dallas CounW North Texas Contracting, Inc. City of Coppell CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP HOW TO DEVELOP A MISSION STATEMENT TASK: Write a sentence or two that describes: B. C. D. What the project is Who is doing it How you want to get it done The ultimate goal ("In order to...") 2. 3. 4. 5. 6. Look at the sample charters, borrow whatever works for you. Get the group's ideas on A, B, C and D above. Forge agreement on A, B, C and D. Ask two people to draft a statement. Work with it until you have agreement. Don't worry about perfection...just capture the intent. The heart of the charter is in the goals. CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP TYPICAL PROJECT GOALS G~uality *Meets specifications *Efficient performance of work *Minimal Punch list *Do it right the first time *Good Inspection System *Minimal warranties *No concrete failures *Functional end product Safety *Manage risks *No OSHA Recordables *Clean & safe job site *Continually confirm utility locations *Maintain emergency vehicle access *Protect the traveling public *Protect pedestrians Good Working Relationships *No outstanding claims *No unresolved disputes *Willing to give good references *Avoid adversarial "backsliding" *Build trust one action at a time Reputation *Enhance reputation of all *Build a project we are all proud of *Earn an "excellent" evaluation Budget *Provide opportunity for profit *Within budget *Finish early *Minimize changes with "ripples" *Less than or equal to budget amount Teamwork *Open communications *Accountability for indiv. Performance *Seek win/win/win outcomes *Shared vision *Think like one project team Schedule *Timely completion *Submitted on time *Sequence work effectively *Manage to schedule *Minimal changes Public Relations *Keep public informed *Build a good reputation *Attractive, clean work site *Over-communicate SatisfacUon/Enioyment *Take pride in Team Accomplishments *Good project/joy to go to work to Conflict Resolution *Resolve conflicts quickly *Follow conflict resolution plan Cha nges/Submittals/RFl's/etc *Fair and equitable *Timely review and approval *Minimal number *Proactive scheduling *Complete submittal package *Prioritize major submittals Communication *Talk before drafting *Draft before writing *Open, regular communications *Be accessible/provide timely response *Describe and talk about shared vision CDBG FY 2002 COPPELL FIRE HYDRANTS & WATER MAINS PARTNERING WORKSHOP FOLLOW-UP EVALUATION PROCESS Evaluate progress on each goal at periodic partnering meetings. Schedule partnering meetings as required to assure Success All participants spend time honestly assessing the relationship and how to keep it improving The process is more important than the "report card" All team members evaluate "team performance", not each other's performance Intervals to be determined as needed, scheduled by PM