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FTTP-CS041001HOUSLEY COMMUNICATIONS, LTD 3122 Kellway Drive Carrollton, Texas 75006 Deer Resident, Housley Communications, LTD will be placing telephone cable for Verizon in your area. Work will be done in the utility easement. If the easement is in the back yard, we will need access to it. If you have any questions or concerns, please call our office at: 800-966-2686 ("~han/~ you HOUSLEY COMMUNICATIONS, LTD Dear Resident: ' ver 7on During the past several months, representatives of Verizon have been working in the greater Lewisvlile area designing and engineering an upgrade to the existing telecommunications system. This upgrade will be in the form of 'state-of-the-art' fiber optic communications cables and technology installed in the existing utility easements, road right-of-ways, and alley right-of-ways surrounding the new and existing homes in the service area of Verizon. Beginning in the later half of July 2004 and continuing throughout the year, representatives of Verizon will be installing this fiber optic technology throughout the City of Lewisville within the Verizon service areas of this municipality including your specific neighborhood area. When in place, these new telecommunications facilities will allow Verizon to offer you and your neighbors the following value added services: · Improved Quality of Service · Improved network reliability · High-speed data services to residential and small business customers over fiber Verizon will be utilizing existing conduits and other existing infrastructure wherever possible. Verizon will also be utilizing the latest technology that will minimize the required amounts of digging necessary for the placement of the proposed fiber optic cables. Excavation holes will be opened for locating existing utilities, connecting the conduit ends, and for subsurface handholes. All excavation will be restored to the original condition upon completion of the project. The construction process in the specific neighborhoods will be completed in the timeliest manner in order to have a minimum impact on the specific neighborhood. The excavation process will involve restoring the ground as quickly as possible upon completion of the intent of the excavation. The final process of sod replacement shall be completed as the last step in this process. Please be assured we will do everything to minimize any inconvenience this activity may cause. Please feel free to contact Housley Communications at (800) 966-2686 to discuss any questions or concerns you may have. You may also visit the Verizon Web site at www.verizon.net/fiber for information on products and services. We at Verizon thank you for the privilege of serving you, our customer, and look forward to providing you with this new exciting fiber optic service. Sincerely, Lynn Pierce Regional Manager- Texas