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CF-Cozby Library-WO 960912ROAD/ALLEYS qame: !'hone: (bm) Finished Address: (wk) Grid map / Type of material *Street Repair A. Concrete* 2. Nature of Problem B. Asphalt A. Holding water C. Gravel B. Pot hole D. Dirt C. Mud hole , Alley Repair , Sidewalk Repair D.Previous site has settled E. Rolling street F. Tree Roots O. Other __Sq- Ft. Priority 1 2 or Who mused the problem or who is responsible for the problem A. The city. E. Another utility company B. The customer F. State of Texas C. The contractor G. Other D. The developer How were the repairs made: A. Cut out and blocked yes B. If concrete - was it doweled and pinned with steel, yes C. If asphalt - was site cleaned out 2 inch yes D. If asphalt - was site dry yes E. If asphalt - was site cleaned from dust or lose particles yes F. If asphalt - was TAC added to all joints, yes G. If asphalt - was seal coat applied? yes H. If site is asphait or base, was it compacted with a yes "Wacker Packer" or Jumping Jack? I. Was a roller used yes no no no no no no no no no Note why did this problem occur A. Settling of site B. Poor construction C. Shoulder rolling off D. Turning radius E. Other Were baxricades used yes Were barricades removed yes Barricades for Other Departments or no or no Were the customers informed yes or no Was door knocker left yes or no Weather conditions A. Dry B. Wet C. Hot Does the ditch need cleaned out: Does the culvert need to be cleaned or replaced: Do the brick pavers need to be replaced: D. Cold E. Other ye$ or no yes or no yes or no MEMORANDUM , C VVORKS To: From: Date: Subject: Steve Goram, Director - ICS Margaret Whitehead, Acting Library Director September 10, 1996 Patron complaint Please find attached a letter from Ms. Janice Ruegg which was delivered by hand and received at approximately 11.00 A.M. on Monday, 9th September. I spoke with Per Birdsall in the Streets Department that same day, and arrangements were made to install.two.pa~king blocks across the front of this parking space making it inaccessible to cars. Per offered to spray the blocks blue and stencil in "Bikes Only" in white paint. I also asked him if his men could turn the rack around to make it easier for patrons to use. Per was very understanding of this situation and was most helpful and these changes will be made as soon as possible. I called Ms. Ruegg at approximately 5.00 P.M. that same day, and informed her of the changes to be made. On looking back through each month's suggestions from May 1995, when the suggestion box was installed, I was unable to find any suggestion at all from this patron. I hope these arrangements meet with your approval. Jim Witt, City Manager Clay Phillips, Deputy City Manager Per Birdsall, Streets Department ..__PUBLIC WORKS