ST9301-CS060120PRINT REQUEST
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Service Request: Anonymous Citizen - JAER-5Z904!
Problem
Tracking # ]AER-519041
Entered By Domino Administrator/Coppell on 1/20/2006 11:30:36 AM
Citizen Anonymous Citizen
Location
Profile #
RequesLor ]aneEIlen Weaver
Email ia neellen.weaver@bestbuy.com
Phone # 972 743-6343
Problem Type Other
Department Engineering
Severity
Problem Location Sandy Lake Rd
Problem Details Good morning: I go West on Sandy Lake Rd. every morning where the construction is. The traffic going east is a
constant stream and those wanting to turn left are unable to do so until there is a break in the traffic. This is almost
never. From 6:30 am. to 8:30 a.m., could we either have construction personnel stop the East bound traffic when
someone wants to turn left or post no left turn during the hours of 6:30 a.m. to 8:30 a.m. I have had to add 10 - 15
minutes to my commute due to this condition and Sandy Lake is the only road I can use because of where I live.
Thank you for addressing this issue.
Reqst Status
Assigned TO Ken Griffin/Coppell
Action Due
Support Level
Severity
Status Completed
Store Ticket in KB N
Resolution Code
Work History
Start 1/23/2006 7:41:00 AH
Minutes 0
Assigned To Paula Crocker/Coppell
Status Assigned
Support Level
Severity
Work Category
N
Description Department was changed from 'Information Systems' to 'Engineering.' Assigned To was changed from 'Tnformation
Systems' to 'CN=Paula Crocker/O=Coppell.'
Recorded Diana BonneLt/Coppell on lJ23J2006 7:41:00 AM
Start 3/6/2006 11:34:00 AM
Minutes 0
Assigned To Ken Griffin/Coppell
Status Assigned
Support Level
Severity
Work Category
Description
Recorded
Start
Minutes
Assigned TO
Status
Support Level
Severity
Work Category
Description
N
Assigned To was changed from 'CN=Paula Crocker/O=Coppell' to 'CN=Ken Griffin/O=Coppell,'
Paula Crocker/Coppell on 3/6/2006 11:34:00 AM
3/6/2006 11:46:00 AM
10
Ken Griffin/Coppell
Completed
Completed Inspection
Y
Ms. Weaver
Sorry for the delay on the response. I did have someone observe the morning traffic, however, T just noticed that !
failed to respond to you. First, the contractors are not trained to do traffic control. To stop and direct traffic would
take a Police Officer. Also, it is not possible to prohibit the left turns because a number of the people turning are
taking their children to the school on Starleaf or using Riverchase to gain access to Beltline via Fairway Drive.
The in the field observation was on a Wednesday with school in session. During the time from 6:30 am to 8:30 am,
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Analytics
34 vehicles attempted to turn off of Sandy Lake onto Riverchaso. Twenty vehicles turned without waiting, ie, there
was no eastbound traffic. The other 14 vehicles did have to wait for a break in traffic before turning. Those waits
occured between 7:30 am to 8:19 am. The wait ranged from 3 seconds to 43 seconds. The vehicle backup
associated with those waits ranged from 2 vehicles to 11 vehicles. In addition to Riverchase, there were 3 delays
noted at Starleaf between 7:48 am and 8:03 am.
The project is on schedule and the contractor will switch traffic to the new paving during the week of March i3th.
Also, the contractor still antidpates completing the entire project in June 2006.
I sorry for the inconvenience that the construction has caused, but at this time we will not be prohibiting turns from
Sandy Lake south to Riverchase or Starleaf.
Ken Griffin, P. E.
Director of Engineering/Public Works
972-304-3686 / kgriffin@ci.coppell.tx.us
Status was changed from 'Assigned' to 'Completed.'
Ken Griffin/Coppell on 3/6/20Q6 11j46:00 AM
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ECitizen Portal
CN=Ken Griffin/O=Coppell
Domino Administrator/Coppell
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