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ST9905-CS081222 December 22, 2008 f//v ~ {J/O /' 05 RE:420 S. Coppell Road Water Bill Keith Marvin As per your request, I am writing you this letter to inform you of a problem we had in September with water usage at 420 S. Coppell. As you can see in the water bill, September's bill was way out of sight for that property. I watered the property a couple of times, but it would have needed me watering non-stop the whole month to receive a bill this high. The reason I feel we resulted in this high bill is due to usage by the street crew while working on Coppell Road. In August, I gave the workers permission to use both 420 and 412 to fill their orange water jug, but only once at each location. Several times I came home from work to find my hose disconnected after having used it the day before for watering baskets, plants, etc. This happened several times and my husband, David Smith, caught wet spots where the faucet had been left on while trying to mow at 420. Also, when there was a breakage in the water line, it caused a problem in the commode and sent dirt in the tank which caused us to replace some parts because it keep running. My husband discovered it and shut off the shut-off valve. I talked with the foreman at that time to let him know what I had discovered and it stopped, but apparently too late. The damage had been done. I feel that we should not have to pay the full amount of this bill since we did not do this on our own. If I had watered this much, I would not be writing this letter and complaining. I hope you can find some way to help us with this water bill, since I feel part or most of it is the responsibility of the construction company at that time. Thank you for your help in this matter. Sincerely yours, Joanne P. and David E. Smith 412 S. CoppeII Road / CoppeII, TX, 75019 972-462-1978